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Patty Shack

3.9 (29 reviews)

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Tasty cut steak fries
Mike M.

Ok. I've been here 5 or 6 times and I will say that Patty Shack has my favorite burger in Rochester (not counting fancy restaurant burgers). They have flat patties like everywhere else in the 585, but they are cooked to crispness and the meat crumbles like a bigger burger. Topping are fresh and the pickles are perfect. Thick steak fries are not my fav, but these are tasty. Reasonable prices, nice place, nice people. They are in a horrible spot to be seen and discovered by accident. Go and have a great burger.

Double CHZ and Large Fries
Andrew A.

After our disappointing experience with Smashburger recently, my coworker and I were on the lookout for another burger place to try out, and Yelp suggested this place. It is located in a sort of odd spot - I drove by it in the plaza 3 times before finally finding it! We both ordered double cheeseburgers with their fries, and I asked for a side of meat hot. This was an online order. The first thing I noticed when walking in - is that everything on their menu in person was cheaper than their website? The double cheeseburgers are $9.00 online but only $6.50 in person? Odd. The lady working the counter seemed to be having a bad day, and didn't appear to want to be there. The burger was really, really good! It was HUGE, delicious, filling. They could've put a little more of their sauce on it to compliment the amount of meat, but whatevs. I don't usually like thicker type steak fries, but these were excellent. And, the meat hot sauce...this was one of the best ones I have had in a longgggg time! It walked that delicate balance between sweet and heat very well! I will be back again soon! This would've been 5 stars if the prices online matched their store pricing.

fried onion rings and ketchup on a plate
Lisa M.

Affordable, feels home made. Very interesting fries. I will have to go in person some day to try them fresh out of the fryer. I tried the chicken sandwich which was great. Juicy, generous portion of flavorful chicken. Veggies toppings were fresh. I tried the Patty sauce which was a thin thousand islands type sauce. The only issue is that delivery came from quite far away, so the bottom bun was quite soggy by the time I ate. I loved having bun options though. My boyfriend enjoyed his burger (pictured). At first he said it looked small, but then said the meat was pretty generous and was happy with the cheese. He didn't love the meat hot sauce because it had a little too much "cinammon" flavor. But I will say that it had a huge kick to it. More than I have had at several other diners and hots places.

Garbage Hamburger Plate

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4 months ago

Really great burgers, hot fries & onion rings. Kind of dirty inside, which was disappointing. Wish they had milkshakes too

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3 months ago

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1 year ago

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10 months ago

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3 years ago

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4 months ago

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3 years ago

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11 months ago

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11 months ago

Out of business at this location. Unable to order online very bummed but went done the road to bjs.

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1 year ago

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4 years ago

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1 year ago

Far better than any "fast" food. Lots of choices. Lots of toppings. Just worlds better than your (below) average drive thru "choke n' puke"

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

They have changed ownership and the food is not nearly as good. I could've gotten a better burger at McDonald's for less money.

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2 years ago

Got a burger and dog plate. Unfortunately not overly impressed as it was just a mess and tasted like packaged food thrown together.

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3 years ago

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3 years ago

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3 years ago

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3 years ago

We go here all the time! They got really great burgers and the staff are super nice! Everything is reasonably priced as well!

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

The best food I love the fries the best fries ever and the best employees and the best burgers and fish fries

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I walked into Desiato's hungover. It's a sub shop. Not much ambiance to speak of, but I don't mean…read morethat in a bad way. It's just an efficient system for making subs and transferring them into my mouth. I said hi to the lady at the counter, and our brief conversation led me to believe that she was also hungover. Sensing this kindred spirit, I asked, "If you were me, what would you order?" "Hot steak sub," came the immediate answer. I believed her, and appreciated that she didn't react with disgust at the thought of being me. So I got a hot steak sub. The largest size they had, with mushrooms and peppers and onions and provolone. It came out, and it was massive. And delicious. Tender steak, plenty of flavor, everything I needed in that moment. I only ate about 3/4 of it, because I knew I'd regret eating the whole thing. Not because of what it would do to my insides, but because my wife loves a steak sub, and I wanted to bring her some. So I did, and she loved it too.

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I confess, I only read the reviews on this place *after* I'd already finished my meal and wow, I…read morecouldn't disagree more (in a good way). We came here on a packed Saturday night when RIT's Nova group was hosting a fundraiser, so we got discounted AYCE and we knew a portion of proceeds were going to their organization. The wait was about 50 minutes at peak dinner time, so that was fair. I was very impressed with how clean and efficient everything was, including the cart at the end of the table for used dishes. Our food came out fairly quickly as we ordered on the tablet, and it was the kind of quality you always hope to get at a sushi joint: nice sized portions, very fresh tasting, lovely presentation. I appreciated that you could also help yourself to the rotating belt options for no extra charge. The only things we paid extra for were fountain drinks, and even those included refills (or so we were told - we only had one). The staff was professional, friendly and helpful. I hope whatever issues people experienced here in the past have been resolved because it sure felt like a top tier experience at an affordable price to me! My one beef is that the menu was missing a mackerel option but I'll be back another day to see if they have it

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Patty Shack - tradamerican - Updated May 2026

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