10/10: Friendly, professional, and efficient…read more I was losing tire pressure and while they ultimately couldn't patch the tire, they still asked me to come in to troubleshoot it for me, just to confirm the issue. I'm not mechanically skilled, so it was good to see how they checked for puncturing. And by extension, showing that work is being done. Some other shops will say they did services but just cold pitch it to upsell. I appreciate the team for helping me get on my way. Because they are dedicated to helping people, I'd definitely recommend them. Thank you again.

I gave up on my 2006 Acura TL last year, but Jeff basically maintained it for the last 5 years of…read moreits life. He also did some oil changes on my S2000 on occasion. I'm in a newer car now, so I might not be visiting until it's no longer dealer maintained, but Jeff was wonderful to work with and a very honest person. I'm sort of leaving this as a thank you for that service, knowing I might not be able to return for awhile. His service was also provided during a tough time in my life. He always charged me a fair price which is why I respect him a lot. I've never had a BS service recommended by him. Everything is "hey, look at this" or "this is what is wrong". If you are looking for an independent mechanic H & A auto is a trustworthy place that still exists in this day and age.

Outstanding and Honest Service!…read more ​I had been dealing with an annoying car noise for a few months and finally took it to Tokyo Automotive Repair. Tatsu helped me out and did a fantastic job diagnosing the issue. While I was worried it might be an expensive wheel bearing or suspension problem, Tatsu honestly recommended checking the tires first. ​Turns out he was 100% right! I had my tires replaced with a set of Yokohama tires, and the noise is completely gone. I truly appreciate their honesty and expertise instead of trying to upsell me on unnecessary repairs. Highly recommend Tatsu and the team!

took my car here and met TATSU the owner very nice and personable. I came here originally because…read moreNewport Lexus quoted me $290 for diagnostic on inoperative fluid system and also $297.83 for engine access cover service to rid rodent droppings. Tokyo did the washer tank repair for hoses and lines and wrapped engine harness wires in honda rodent tape for 335.30 while the car was there they also r/r spark plugs 378 and put in new battery 314 (included 5 yr warranty) THEY OFFER a very thorough inspection and found I needed A GDI fuel intake clean ($489 indicates they use a machine) BRAKE service rear despite rear brakes at 4 MM (705) AIR and cabin filters ($254- way too high) Transmission fluid exchange ($586- indicates using high pressure machine when I only need a gravity drain and refill) BRAKE FLUID exchange ($321) very odd since I just did a oil change and brake fluid flush for $210) elsewhere ANYWAY I stoll give 5 stars for professionalism shop cleanliness work promised done on time and COMMUNICATION IS the best I have ever had anywhere TOP notch independent shop and I will return for basic services. While I appreciate the service I was attempting to negotiate my spark plugs down from his quote of 378 originally to 250 , then 300 then 350 (all were declined not really sure why, I got great service a fair value and like they say you pay for what you get as the sign in the background says at the front counter.

I can't express how grateful I am for Performance Auto Repair in Costa Mesa. Even though I live all…read morethe way in Chino, something about their reviews made me feel like I could trust them -- and I was right. When my SUV overheated and the engine failed, I was overwhelmed. But the moment I spoke with them, it felt like a weight lifted. They understood exactly what was happening before they even saw the car. Instead of pushing a costly $6,000 engine replacement, Byron found a way to rebuild the engine through a machine shop, saving me thousands. That kind of honesty is rare. The repairs took time, but they never rushed. They kept us updated, checked every detail, and refused to release the vehicle until they were absolutely sure there were no leaks, no issues, no surprises. After dealing with another shop that returned our Honda Pilot with oil leaks, this level of care meant everything. What stood out most was their integrity. Their kindness. Their commitment to doing the right thing even when it takes longer or costs them more effort. If we lived closer to Costa Mesa, we'd bring every one of our vehicles here without hesitation. There truly aren't enough words to describe how thankful I am for Byron and his team. They didn't just fix my SUV -- they restored my trust in what an honest auto shop can be.

Had to do lots of work -- but these guys again treated me in a fair and honest manner. My repairs…read morewere costly (I have a 2014 so I knew it was time), but they fully explained everything, saved the parts, and did the work quickly and right. Again. This is my place.

This has become my new trusted mechanic for all of our car needs…read more As a woman who has driven used cars for most of her life, going to a trusted mechanic is hard to find. I used to go to mechanics in Santa Ana but was not always able to get the services I needed. Now with a new car, I was tired of getting price gouged for a simple oil change at the dealership. At Harbor Auto Service, Mike and John get the job done at an affordable price and take customer service to the next level. For example, when you have already paid and are all set, they park the car right outside for you and send you on your way. They are respectful and take the time to explain what is wrong with the car and give you plenty of options. They also have a nice waiting room with a tv, couches, and offer water as you wait. I have been here twice, and each time has been pleasant. I am already recommending them to all of my friends and family as a solid, trusted choice!

If I could give zero stars, I would give it…read more Mike at Harbor Auto is a complete fraud and does what he can to steal your money. I made the mistake of taking my car back to Harbor Auto after an issue with a new battery that they installed for me a few years ago which died literally a few days later because they messed up putting things back together. Fast forward to my latest predicament. A few weeks ago, my car was dying on the freeway. Had no idea what was going on, but noticed it was not going higher than 1800 RPMs and not going higher than 2nd gear. It put itself into protective mode. I managed to get myself to an Autozone and they scanned the car and got a few codes outlining what the issue was. I said I would get it to a mechanic in the morning. Unfortunately, I made the mistake of taking it to Mike at Harbor Auto. The codes Autozone provided were: P2191 and P1326 and then some commentary about it being my PCV Valve that needed replacing too. I showed these codes/printout to Mike and he said "don't worry, we'll take a look and get it figured out". I waited nearly the whole day before I called Mike to get an update, he said he would call me back with updates "soon". He then called me about 20 mins later suggesting that it might be my catalytic converter that might need replacing. I was curious because there was no indication that my catalytic converter was an issue. I looked up prices on my own to get an idea of what the price range could look like while waiting for Mike to call me back. He calls back and confirms "its definitely your catalytic converter and I'm not sure if you're going to want to put up the $$$ to replace it." He then quotes me $3,175.00 for a a new catalytic converter. I'm floored because the research I did for my car (2011 Hyundai Sonata LE) was approx $1200 for a Hyundai converter or something between $800-1000 for a 3rd party converter. I was already pissed by this point. I just told Mike I'm taking the car back and to leave it alone. I knew he was trying to literally swindle me and I don't know why. Maybe he just didn't want to do the work on the car? Maybe he had NO idea what he was doing? Either way, this just confirmed that I would never go to Harbor Auto Service again. I spoke with my neighbor whose a mechanic as a hobby that night, told him everything that was going on and he agreed that Mike was trying to bamboozle me for the money! He gave me a great suggestion which was to get a second opinion which is exactly what I did. I then took it where he takes his cars which is literally right next door to Harbor Auto to a place called Costa Mesa Transmission. He let the owner Arturo know that I was coming. I took my car to Arturo the following morning and I gave him the same rundown of what was going on. He did some research on the codes from the scanner the other day and calls me back within 2 hours of drop off saying they can't do anything with the car BUT that there was a warranty/recall situation with Hyundai related to my scanned codes. He said I should call Hyundai service first to see if they could take a look at the car which is exactly what I did. Hyundai took the car and it was indeed covered under one of their warranties/recall notices. So everything was going to be covered by Hyundai for free. Arturo also did not charge me a dime when I went to pick it up and take it to Hyundai. THIS IS THE TYPE OF PERSON I WISH TO DO BUSINESS WITH IN THE FUTURE!!! PLEASE AVOID HARBOR AUTO SERVICE AT ALL COSTS!!! TAKE YOUR CAR NEXT DOOR TO COSTA MESA TRANSMISSION INSTEAD!!! SEE ARTURO!!! They do standard work like oil changes, etc and a lot of other work besides just transmissions. You will be saving money and grief by avoiding Harbor Auto Service. I knew from the jump that it was a mistake to take it back to Harbor, but I was desperate to find a place that opened early in the morning. When I should've literally drove my car another 20 feet in the same driveway and taken it to Costa Mesa Transmission. @Mike, I want my $160.00 you charged me back as a refund. You honestly should be ashamed of yourself for attempting to gouge your customers the way you tried with me. Absolutely shameful.

Informative about the services. Great communication and so quick. Finished in 10 mins.read more

Excellent! Inquired…read moreon yelp and received a message back in less than 20 minutes. Less than an hour later a technician arrived to begin work. Would recommend this company to others, and will use again in the future for any similar needed services.

I am so grateful for this place. I don't know much about cars, but Aaron made the whole experience…read moreentirely easy and stress-free for me. He has wonderful manners, and his clear communication, explanations and attentiveness made me feel so looked after. I felt like he went above and beyond by fixing things I didn't even ask for, all for what I believe is more than a fair price. His kindness and professionalism really stood out, and my car seems to be running perfectly now. Thank you, Aaron and DNZ.

I previously left a five-star review because I had a good experience here. At the time, EU was…read morehonest enough to tell me I didn't need a tire rotation, which saved me money as a student. Because of that, I came back for multiple oil changes. Unfortunately, my most recent visit was completely different. I was charged a high price for what should have been a simple oil change and cabin/air filter replacement, and I ended up waiting about two hours for the work to be completed. After talking it through with someone more familiar with car maintenance, it became clear that I was likely overcharged for a job that should have been quicker and more reasonably priced. What made the experience worse was the interaction before my appointment. When I asked for clarification about being told I may need "air," EU laughed at me for asking. I'm neurodivergent and sometimes take things more literally, so I was just trying to confirm whether I was being charged for something that is often free. Instead of explaining, I felt mocked for asking a simple question. Because of this experience, I no longer feel comfortable or confident returning here. I'm sharing this as a caution for other customers--especially women and neurodivergent people--who may not be as familiar with car maintenance and rely on mechanics to be honest, respectful, and transparent.

The service and staff definitely value fixing my vehicle. James went above and beyond, grateful for…read morehis knowledge and was super helpful when explaining my vehicles diagnostic issues. They value their customers and they were honest about the process. Loved how they showed me a diagram to explain it better.

I can't say nothing but great things about this shop. I felt with James who truly values customers…read moreand always does his best at fair pricing and exceptional service. My muffler, pipe, and catalic converter was jacked up. He helped me fixed the pipe and muffler the best he can and he notified me that there was still a warranty on my vehicle so he didn't touch it and he gave me fair pricing. When I took my car to Chevy, they were so unprofessional and dumb. I had James explain what's going on with my vehicle and how Chevy had to honor my warranty, but Chevy Costa Mesa were being lazy. They didn't even look at the vehicle but diagnosed it just by hearing it. I brought my vehicle back to James and he took pictures and referred me to HB Chevy and he didn't charge me. James and his shop are truly about the people and getting their vehicle fixed. His shop and customer service is something every auto shop should emulate. I will always go to this shop for my auto needs. Chevy Costa Mesa can get bent. Thank you again James for you and your crew.

I called them up after I got a really high estimate for a 2014 VOlt. I even told them the price I…read morewas quoted so they knew. Well turns up my repair was less than $500 instead of $3500! I have myself new mechanics! Thank you so much Payman and Carlos. Oh, and they fixed it while I waited and it took an hour total. I love this place. no wonder they have such great reviews

SCAMMERS!!!!! DO NOT COME HERE!!!!…read more These losers only have positive reviews because they say they will knock off $50 your bill if you post a review. I had problems with my AC and came here. They told me they filled it with coolant and the AC still didn't work. They charged me $150 for coolant that fixed nothing. Then they 'ran some tests' which took 3 days and cost another $400. They concluded my whole AC system needed to be replaced for $1.5k and 'found' another $6k worth of problems with my car on top of that. I took my car in to another shop, they said my coolant was empty, charged me $50 for coolant and my AC has been working perfectly for the last 4 months. They also said that my car was fine and nothing needed to be replaced or fixed, basically confirming these A1 A$$holes made up the 'repairs needed'. I should have written this review sooner but I was tricked into originally giving them 5 star review to get the $50 off. DO NOT COME HERE!!!! THESE MIDDLE EASTERN SCAMMER WILL LIE AND STEAL YOUR MONEY!

Thank You Alex Your Facility Is Top Of The Line…read more Clean and prompt We AppreciateYour Service Best Regards Starla

I've lived in Costa Mesa for over 20 years and have always noticed this shop. I finally decided to…read morestop by and have them check out my Pacifica that was overheating and losing coolant. Daron and everyone at the front desk were incredibly friendly and welcoming. The lobby and waiting area were spotless, which made for a great first impression. What really stood out was their thorough inspection process. They provided pictures and videos showing exactly what the issues were. It's one thing to be told what's wrong, but actually seeing the proof is top-notch service. Unfortunately, my van had a blown head gasket and wasn't worth saving. However, I was so impressed with their honesty and how they handled everything that we ended up bringing in my daughter's 4Runner. They did a full inspection on the 4Runner, replaced the entire driveshaft, installed brand-new shocks and springs, and took care of several other fixes. It now drives like a brand-new car, and we absolutely love it! Our 4Runner is pushing 298k miles, and thanks to Daron and his team at Herb's Garage, we're hoping to keep it running for another 100k. Thanks, guys!

My go to guys. I get it. Luxury cars are not cheap to maintain. Originally, I took my car to the…read moredealer for maintenance and repairs but after being charged an exorbitant amount of money for very slow and shoddy service, I came to European Import Service. These guys are the best, thoughtful, professional and excellent. For service, quality and value, European Import Service is the place. Victor and his son are the best!!!

I love the management . Accountable and honest . Will recommend the way to repair the vehicle …read more I love the quality of their work and service is excellent