Bought a battery in Show Low. A few months later the battery was dead after the truck was sitting…read morehere in Phoenix. Hunter charged it for me. A few weeks later it was dead again. Hunter checked it and said it was defective. The warranty was honored with a new battery that Hunter installed. He also checked the charging system after installation which passed. Very pleasant, professional and helpful. Hunter is a great representative for O'reillys.

Each time I go into this location, I am reminded that there are still places that teach good…read morecustomer service and require their employees treat the customers well! This time I needed a license plate frame, cuz the car wash bends it every time. Carlos stopped what he was doing and greeted me, and came away from the desk to help me find what I needed. He was patient and did not try to upsell me a more expensive frame. He said screws do not come with the frame so he picked out the correct ones (that would have taken me a while) he looked at the plate on my car to make sure they were the correct size and he even put it on for me. Since I am not young anymore, I was very happy about this above and beyond service! Also this location is always clean and organized, so is parking lot! Thanks! This is why I always come back! Bonnie

Usually quiet no wait when visiting this store . Staff very…read morefriendly. I did get wrong part by mistake ; mine or theirs? Quick return no receipt needed.

Had a welcoming and kind customer service by Lexi while I bought and learned more about the…read moredifferent types of cabin air filter and engine air filters. Highly recommend this location! Also thank you to assist manager who helped replace filters.

Extremely rude staff. Bought some oil to add to my car, asked to use restroom to wash off hands…read more "No public restrooms", for a pretty good sized store seems like BS. Going to Oreilys next time.

I wanted to Yelp about my visit to this auto parts store because it was the most unique experience…read moreI've had at any auto parts store. When anyone walks into one of these places they generally have a problem on their hands and are trying to fix something, or that's the only reason that's ever taken me into an auto parts store. Anyways this time stood out a more than any experience at any store in my life. I'm not going to go into the details of the problem but I'm going to tell you that right when I ran into a gentleman by the name of Mario the first thing he said is okay follow me we are going to figure this out. It was that last part "we are going to figure this out". For the first time I felt so comfortable because now I had Mario on my team and we were going to fix my problem and figure it out. Mario and I sat there in and trouble shot the problem, trying bolt after bolt. His sole focus was on me, getting that brake caliper back on and fixing my problem. He even lent me the tools to complete the repair. All I can say is it was hands down by far the most pleasant experience I've ever had at ANY store that I went to go and fix something. I asked to speak to his manager, Brian (which was very pleasant as well) and Brian gave me a response of, I hear it all the time about Mario. Thank you Mario for having my back and fixing that problem with me. You really made my ride safer on the way home and earned a customer for life.

I went to this Autozone for some help with my battery after my car wouldn't start. I had received a…read morejump at work but went to Autozone to check my battery and was helped by a very professional staff member named Preston C. He was immediately able to help me with my warranty and even exchanged the old battery for the new one. In the process, he helped me find and add a new bolt to stabilize the battery as I hadn't realized one of them was missing to keep the battery from moving. He was quick, friendly, efficient and professional. Great staff and service!

Bought new windshield wiper blades today and Peter helped me replace them. They desperately needed…read moreto be changed and I had tried to unclip them before I went inside but they would not budge. They were so old that all the caked in dirt had sort of fused them. Peter was able to unclip them without breaking the arm and successfully replaced them. This location is always clean and staff are very helpful and friendly. I will keep returning to this location.

Prices....especially since auto zone and O'Reilly are 80% remanufactured parts too. Why pay more?read more

They did not resolve the issue with my vehicle. I had to return multiple times regarding the check…read moreengine light, and ultimately another mechanic fixed the problem immediately.

The team at this O'Reilly Auto Parts store (3107 E Indian School Rd) always come through for me-…read morewhether it's time for a new battery for my Jeep, or small minor parts needed. They are knowledgeable, helpful, and friendly!

Quick efficient service . Has to repair my car battery was in and out in less than 30 mins . It's a…read moresmall but mighty store . Thanks

Amazing experience with Clemente! He changed my battery in no time and had the most amazing…read morecustomer service

My car was slow to start and I knew that if I go to O'Reilly, that the battery could quickly get…read moretested and diagnosed. I went to the O'Reilly on Thunderbird and 40th street as I have had many great experiences there over the years. Sure enough, I was quickly attended to and they tested my battery and it was bad. In a few moments we bought a new battery and got it installed. Clemente helped me and did a great job and was very friendly. I will be coming back again when I have this issue in a few years.

I purchased a battery from O'Reilly with a warranty over a year ago, and then one day my car didn't…read morestart. I called roadside service and my battery was dead. They got the battery going so I could drive back to O'Reilly. When I arrived they looked up the battery and found the warranty and them promptly pulled the old one out of my car and installed the new one. They were super friendly too!! I saved a ton of money getting my battery here as the Mazda dealer wanted to charge upwards of $500 for a new battery -- forget about that!! Go to O O O'Reilly's!!!

Tammera, the manager was amazing helped me put my headlight in! I would definitely recommend!read more