I enjoy coffee from many places, but nothing beats Peet's when it comes to their Iced Caramel Macchiato. The espresso has a rich flavor that blends with the smooth vanilla and caramel, creating a drink that is balanced without sacrificing too many calories. It is my favorite pick every time I stop by Peet's and one I keep coming back for. read more

Peet's Coffee - Large Iced Caramel Macchiato - Coffee & Tea Near Me - Oakland, California

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I was at Peet's 4100 Redwood Rd Oakland, on Monday, August 3, 26. They got my order wrong and I didn't know this until I got home. So, about another 1/2 hour drive to and from to return the food. At no point during the transaction did anyone apologize for the error. When I told the woman, "you didn't even apologize", she answered, "apologize?" As if I wasn't entitled to an apology. Customer service and manners seem to be non-existent. I should have asked for my tip back. read more

Mobile ordering makes it so easy to pick up coffee. I always like to come here to get coffee, then go upstairs to Hunan for lunch. I love the way they designed this location. Thank you read more

Peet's Coffee - Outside - Coffee & Tea Near Me - Oakland, California

Very clean and well maintained cafe. There's seating on the ground floor and upstairs. Great for remote-office work. Coffee and pastries are decent. It's what you'd expect from Peet's. read more

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I love how peaceful and quiet this Peet's location is. The staff is generally helpful and respectful. Unfortunately the location is fairly dirty. Specifically the floors are not being regularly mopped and have accrued dirt and dust and the a/c is kept at a temperature that is quite chilly and uncomfortable. I have had to go outside to do my work because it is so cold in the upstairs section. I am hoping that the cleaning can be improved and the temperature better regulated for a more comfortable experience. read more

Love the coffee, that gets 5 stars, but the food has gone vertically downhill since the recent change. There is absolutely no comparison to the fine bakery goods they had before the switch to the tasteless mumbo jumbo they have now. read more

Order a Americano and a butter croissant heated up.Whole waiting for the Americano. I got the attention of the girl preparing the coffees and told her to please leave room for my Cream. At that point a different lady barked at me "it's gonna be a minute". No one acknowledged my request , at which time I told the girl again and she complied . Next I got my butter croissant. It was cold, but I had pinched a piece off and tasted it only to find out it was cold. I asked to please warm it up.thats when the same rude person interjected, and said "no because you took a bite off of it".This was all rude rude, rude. I left everything on the counter and walked out. I am a local restaurant owner and understand customer service. Well. this was totally rude. Totally unacceptable and unbelievable.. read more

I work at 7 p.m., so I was rushing to make it before closing time. I actually felt bad ordering so late, but Sage was so kind and sincere. What really impressed me was that she remembered me and my order even though I'd only been there once before! She was super friendly and genuinely happy to serve me, even close to closing. My vanilla latte was perfect -- not too sweet, and the cinnamon she added really elevated the flavor. Sage is definitely an asset to this location! read more

Umm what. I have been sleeping on Peet's!! How did I only now just discover their delicious horchata cold brew oat latte? This will probably be my go-to. And the ham and cheese sandwich was good too. I really like this location, not sure what the low review is for. I ordered through the app, smooth and fast! read more

Peet's Coffee - Coffee & Tea Near Me - Oakland, California

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Today at 7:42am encountered one of the rudest barista ordered my drink with no foam order was entered wrong. Drink was remade the barista never said anything just sat it on the counter until the other barista said my drink was there cherry on top still had foam if you don't want to work with the public individuals should not take a job that requires that. Will never come to this Peet's again!!! read more

It takes real talent to move as slowly as the baristas here do. It's really incredible.

My iced Matcha is delicious. I ordered it on the Peet's app. This location is six minutes from my home by the time I got there my Matcha was sitting pretty waiting for me. I asked for oat milk with honey syrup, regular syrup, and a little bit of vanilla. And I got exactly what I wanted, and the macho was very potent, which I love. I will be back. read more

Peet's Coffee - Iced Matcha - Coffee & Tea Near Me - Oakland, California

My favorite place to get coffee. The vibes are chill in the weekdays after 11am. My coffee is always on point and just how I like it.

Peets Coffee staffs are always friendly and helpful. fresh coffee and nice environments. read more

just a bunch of teens, very messy behind counters lots of open milk containers just out. I watched the barista barely clean steam wands in between drinks. kinda disappointed in the lack of cleanliness at this location read more

After today, I'm done with this location. They can't seem to get it together in terms of managing in-person and mobile orders. Their mobile order system is a joke. It's actually faster to place the order in person even with the long line. I really wanted to give this location a chance and support it, but when a mobile order is placed and you have to wait 20 minutes longer than the guaranteed time, and when you finally get your order it's wrong, it's time to move on. If you have an hour to kill and don't mind waiting, continue to support this location. If you're trying to pick up coffee on your way to work, forget it. read more

Peet's Coffee - This is the norm for me. - Coffee & Tea Near Me - Oakland, California

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I ordered a plant base sandwich, it was delivered perfectly warm and toasted. I also ordered an Americano - medium, which comes with three espresso shots - very tasty... Although I always ask for cinnamon added . Overall, I am very content with my experience today. It's not always the case but with any coffee shop, I think there's always a hit or miss. read more

Peet's Coffee - Coffee & Tea Near Me - Oakland, California

Customer service is terrible they take 30 minutes to give you a coffee and a morning bun ... not care in the world

Unprofessional staff. We ordered, they screwed up the amount that it costs first. Then we waited for a long time. Then they were snippy about calling our name and us taking more than 30 seconds to pick it up. These girls are obviously not up to the task of making coffee and breakfast. read more

Always love the ambiance at this location. I am a Sunday regular and staff greet as soon as I arrive. Every single staff engage in a friendly manner and especially the worker named Diego who went above and beyond when my coffee wasn't warm. ( happened only twice) he has a great attitude, very approachable, and later checks up on customers to make sure their drink was to perfection. As a coffee lover early mornings I just want my cup of joe to get my day started. Pretty much the reason why this location is my home location. All staff deserve 5/5 stars! read more

Another wonderful experience at Peet's. This by far is the most aesthetically pleasing location. They really did a beautiful job designing this space to have both main level and second level entryways. Mobile ordered coffee was waiting for me when I arrived. Hot and strong just the way I like it. The self-serve station was open and stocked again YAY!! Make time to stay and sip to take in the beautiful surroundings read more

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Inconsistent service. Sometimes staff are friendly and professional, often they are not. I was served this morning at 7:15 am by a female cashier who didn't feel like talking. She didn't say anything after I told her my order, so I was left hanging not knowing if she'd heard me or not. Then after I tapped my credit card on the device, a message had popped up asking if I wanted to donate money to some charity. I hadn't noticed this message and had started to step away from the cashier area. Instead of politely telling me that I needed to make a selection about the donation, the cashier just pointed to the screen without saying anything and without looking at me. The last time I encountered this type of rude, indifferent service was in the socialist China of the 1980s. read more

I come here for my morning coffee. There are usually 1-2 people in line when I arrive. The workers are alway nice and fast. There's a little wait for the barista to make my coffee, but it's worth it each time. It foamy, creamy and perfect each time. I love the clean restroom, location and surroundings shops. I sometimes add cvs and Safeways stops after I get my coffee fix. read more

Peet's Coffee - Havana cappuccino - Coffee & Tea Near Me - Oakland, California

This Peet's place is a hidden gem in Oakland hills. Location is perfect for study, meet ups, some me/alone times. Main seating area is on second floor with nice decorations, chairs and benches. Has indoor and outdoor seating. Understand coffee shop service is a bit tricky but we never had a bad expertise and baristas were always attentive. Don't forget your free small coffee/tea when ordering bean or grounded coffee! read more

The staff here is alway polite and friendly! Easy place to plug in and get some writing done. While it is part of a large national chain I always get a neighborhood feel when I stop by. read more

Peet's Coffee - Upstairs seating area - Coffee & Tea Near Me - Oakland, California

My experience at this Peets location is a phenomenal morning or night each and every time I visit, it has spectacular service especially when the cute barista Owen is at the counter. Unfortunately, whenever I come in and Sabriel is working he always seems to mess up a customer's drink or take an untimely bathroom break during a rush making the wait time for my beverage triple! Nonetheless, Owen the baristas dashing good looks more than make up for Sabriel's incompetence. read more

Peet's Coffee - Owens Latte Art, what a hunk! - Coffee & Tea Near Me - Oakland, California

I consider this 'my' coffee shop. Me and my sister come here every morning! We love the service more than anything primarily because of the baristas. We also love the location and the ambiance however in the last few months we have noticed a decline in the cleanliness/maintenance. No attention to detail, bathroom often needs deep cleaning. I love that Peets supports baristas that are going to school or in between jobs/careers however I don't like that some of them are not getting enough hours to support themselves! My best barista (Erica) is one of those people that is dealing with classes and trying to support herself. I don't understand why there are new hires when the regular workers don't have enough hours to sustain themselves, is this poor management???? read more

Peet's had opened, closed, and re-opened in the interim of my last visit. service only at the front door downstairs now. interiors are off limits. seating available upstairs outside the premises. didn't see what blends were available. when queried. was told it was house blend. brew: L. house blend, black coffee (2.85) -tasted ok, haven't had peet's nor any other brewed coffee for months. -single person working the front. probably same in the back. meticulous and friendly drips; -this peet's available by app or walkup. my iphone is so messed up i can't uptoad any apps so..... -social distancing is possible, signs not posted. there are markers on the ground. when i asked where i should wait. i got a courteous answer.... read more

Solid selection and I love the location. This area wasn't too crowded and there wasn't a line though many people were coming and going.

Took 30 minutes to get an order after 15 minutes. Wednesday morning, huge line. Not worth the wait to be late for work.

Oh I am so excited to see this new Peet's! I happened upon it by accident, but glad I did! It is SO nice inside, lots of modern seating inside and out, plus an upstairs seating area too. I wish the Peet's in Montclair could be this big and nice! I also love the modern artwork and signage, focused on coffee plants and the growers - makes one feel good about being here. I will definitely be back! read more

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This is a brand new Peet's and it is located in the Lincoln Square shopping center in Oakland. The entire neighborhood has been eagerly anticipating its grand opening. I gave it a few weeks for them to work the kinks out before visiting and decided that now was the time to try it. The store is in the parking lot of a small mall which also includes a liquor store as well as a Safeway. Bonus here as there is plenty of parking. Entering, I was struck by how pretty it was. It's two stories with the registers and ordering area on the ground floor and a really nice upstairs area for seating. There is an elevator for those with disabilities. They also have gender neutral bathrooms. Both the first and second floors have nice outdoor seating and the second floor is spacious and perfect for meetings, work, and quiet conversations. Wifi was a bit slow in my opinion..... Ordering my coffee was not without its problems. While there were at least five people working there was only one person working the register, one barista struggling to fulfill the orders and three others grinding beans and doing other tasks. The line began to grow and people were starting to become frustrated. Kudos to the manager for getting a hand on the situation but I did have to end up waiting 10 minutes for my simple cold brew coffee. The other issue I had was that while it was 90 degrees outside, it was closer to 60 degrees inside. The air conditioning was so strong that I had to step outside just to warm up. All in all, a very nice place. I work from home so it's nice to have a nice quiet area where I can work from time to time. I'm glad that they opened and look forward to coming here again. Hopefully they can pull themselves together and work out some of the minor issues I presented. read more

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Does anyone else get grossed out when their lid has drip stains or smears when you pick up your online order? So gross. I feel like the presentation and quality of coffee ordered online is slipping. This location's baristas might need re-training. read more

Peet's Coffee - Lid had dried drip and smear when I picked up my online order...gross - Coffee & Tea Near Me - Oakland, California

Always behind. Always understaffed. Consistently inconsistent for a chain coffee place. I have resisted writing this review for the past 5 visits. I get it, the pandemic is stressful but this is a cooperation. They need to step it up. Order ahead threw the app is a joke, today my order took a full 24 minutes when the app said it would be ready in 6-9 minutes. I hate to be critical, but a smooth morning coffee run makes or breaks a day. Today i got to work late, with coffee and I looked like an ass in front of my staff. I suggest the Fruitvale Pete's, they are quicker. read more

This location had been under construction and pending opening for so long residents in the area and myself had been disappointed by the never knowing opening date. Now that it is open I am thrilled! It is beautiful inside! Two floors with plenty of seating and room for relaxation and conversation or studying. There are two all gender restrooms, one on each floor. A lift for anyone who may need accessibility/accommodations to move up and down floors. The staff were so kind! And parking is still convenient given the large parking lot for all other business in the plaza. A beautiful addition to this location and I cannot wait to come here regularly for studying. read more

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This Peet's is truly superior to any of the others. They are newer and the manager is working hard to grow the business. Shout out to Nick! He greets everyone with a smile, follows special instructions, and thanks every customer and wish them a great day. Overall the atmosphere is super welcoming and friendly. The store is always clean and these kids work their butts off. I don't go anywhere else for coffee! read more

Best coffee shop setting in the Bay Area, excellent space indoors and out among the redwoods. Easy parking. And of course great Peet's coffee. read more

The store says it open at 6 AM. The website says it open at 6:30 AM. I came at 6 and wait until 6:27 but no one showed up. It's definitely not going to be open at 6:30 AM even. Bad management. read more

Friendly staff pretty clean coffee taste perfect will definitely come back recommend this Peet's read more

Peet's Coffee - Clean - Coffee & Tea Near Me - Oakland, California

Feel like blowing 20 minutes for a coffee? This is your place! Never seen it busy yet never waited less than 15 minutes for a latte. 4 customers in the store and 5 baristas? Don't worry, they'll find a way! Order online? Add 7 minutes (at least) to the latest time. read more