Noticed Pei Wei on a lunch break and figured I'd give it a try. Once you walk in you are transported to a wide open space, with 70s and 80s music playing - think a more spacious and happening Panda Express. I went with the lettuce wraps appetizer and the firecracker chicken. The appetizer had good texture and flavors. It comes with a delicious sauce that adds to the dish. However, there was no celebration with the firecracker chicken. The chicken had a good crunch to it, but it was not flavorful at all. Additionally, the portion was lacking for the price. The fried rice also missed the mark. I put my experience in the "you win some and you lose some buckets". Not sure I'll be back. read more

Pei Wei Asian Kitchen - Signature Chicken Lettuce Wraps - Asian Fusion Near Me - Addison, Texas

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Haven't been to Pei Wei in years. Got a gifts card and forced me back. I enjoyed the firecracker chicken with fried rice extra spicy. Honestly it tasted well and seasoned perfectly. I ate it there and it's better than to go. Honestly, added a hint of lime and it was amazing. I've been back there like five times since. Super clean inside, and nice uo beat ambiance. Dead on weekdays around 2. Service is good. You ask for something and they give it to you. read more

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I placed an online order at 4:40pm. When I arrived at 4:55 3 of the 4 doors to enter were closed. I get to the register and no one is there to help. The lady in the kitchen asks for my name and has me go around to pick up my food. The food was good but it seems they need the hire more staff. read more

Pei Wei Asian Kitchen - Kung Pao Chicken - Asian Fusion Near Me - Addison, Texas

kung pao chicken was all gristle and batter. tough as nails. Attempted to notify staff; they weren't attentive. read more

Pei Wei Asian Kitchen - Kung Pao Chicken - Asian Fusion Near Me - Addison, Texas

I have been eating at Pei Wei for years and found one locally near my hotel hasn't been a while since I've been there tried their new four pack platter absolutely delicious well-made great pricing and order it to go. They were super fast 15 minutes and right on the dot ready to go as I arrived. The atmosphere is your simple fast food but is on the upper side of fast food Chinese food. I highly recommend recommended if you're in the area in Addison Texas very century located easy to get to parking is easy and very friendly staff for management as well as the host. I would highly recommend this over Panda any day!! My favorite fast food still is Pick up sticks if you can find one try it!! read more

Messed up my order & would NOT make it right. I asked for a side of rice since they gave me noodles & said that would be extra. Manager came over & was VERY rude, saying it was my fault. I will NEVER GO HERE AGAIN!! read more

I ordered the firecracker chicken with white rice and it was freshly made. Very yummy.

Pei Wei is my usual spot. Great food, fair prices, and fair portions. Can't beat it at that price point

Isaiah was amazing! Food is always fresh here, but we witnessed an amazing human moment. Isaiah was delivering an order to a couple who had started to pray and he stopped, bowed his head as well, and waited until they were done praying before placing the food on the table. Respect! read more

I ordered the Pei Wei Drunken Noodles extra spicy with shrimp . They were! Delicious!! read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Addison, Texas

We ordered on line the Lettuce Wraps as they use to be one of my favorite things as I am not a big eater and it was a perfect size!!! I have no idea what this was I took a bite and thought I was going to puke!!! I threw it away it was gross I ended up eating a peanut butter and jelly sandwich!!!! I will never go back!!! read more

Pei Wei Kitchen always delivers--fresh, bold Asian flavors that are fast, tasty, and fun

I've found my new favorite Pei Wei location. The place smells good (yes, that's important), the staff is friendly and the food is great! Fraiza greeted us from across the restaurant as we walked through the door. Her sparkling personality was certainly appreciated. I got an order of Dan Dan Noodles and a couple of pork egg rolls. Sweet Asian sauce came with the egg rolls and it was a good match, with just the right amount of heat. The egg rolls were perfect. Crispy on the outside and moist & tender inside. Best egg roll that I've had in a long while. The Dan Dan Noodles were excellent. The noodles were long and firm. The chicken and thick, spicy soy sauce was just right to make the dish perfect. The bean sprouts and slices of cucumber gave it a little crunch, too. We'll definitely return for more! read more

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Walked in, was greeted immediately by a nice woman who was friendly and helpful with my selections and getting rewards through their program. I was served a smile and the lettuce wraps were as expected. The crab wontons however were not what I remember. Overall it was a great experience!! read more

Poor excuse for Asian food. Unusual flavors. Very dissapointing. Service okay. Ambiance unimpressive.

We enjoy this location it is clean and staff is always friendly. It is easy to get to from Addison road and also from Beltline. They have a large shared parking lot. We were greeted when we arrived and wS patient while we decided what to order. Had 1 cook and 1 clerk working when we got there. We got Dan Dan noodles and pork egg rolls. They were cooked perfectly noodles were soft and had a lot of chicken/sauce on them the cucumbers were crispy. The egg rolls were still warm when we got home-they didn't have sweet and sour sauce but did give us spicy Chilli packets which complimented the egg rolls perfectly. read more

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The restaurant is very clean, extremely sweet and helpful employees and the food was delicious! Definitely recommend stopping by and trying this location! 10/10 read more

The gal working the register is awesome! I think her name is Nashon.... She rocks! The teriyaki chicken was very good.

Hire employees who have integrity and customer service skills - or train them. Don't leave a restaurant without a supervisor or manager in charge (at least that's what the employee told me). When a restaurant offers gluten free Lon their menu, and they even have a sticker on the product, how can an entire stack of fried wontons show up when delivered? And then when called, the restaurant employee said "no way. I saw the salad and it didn't have fried wontons." Really? I have a photo! And I ordered directly from their Addison restaurant official website, but the employee said they couldn't offer a refund or to make it again and deliver it. What? How can that be from a restaurant that I've trusted from other locations? Marcela- if you're really the manager, you have some training to do with your Monday night staff!!! read more

I can see why this place has awful reviews. I went with my 3 daughters and niece and nephew. My nephew's kids meal consisted of noodles and honey chicken. Well his noodles had MOLD on them. Literally! It was so disgusting. We returned them but didn't even get an apology. Everyone else in our party refused to eat their noodles afterwards. If you go here, don't order the noodles!!!! Definitely never going back. read more

This is fast casual Asian food. It's nothing to write home about. The food is consistent, consistently just "OK". I would put it right above mediocre. There isn't anything horrible about it. Value matches quality. If you're looking for Asian food quickly at a reasonable price, this place has got it. read more

Earlier today around 12:23pm May 18th 2022 my pregnant wife ordered the Honey seared chicken from Pei Wei Asian Kitchen in Addison Texas and took a few bites but then noticed what looked like a baby cockroach on the side of her to go bowl. We were completely disgusted by discovering this and we called to complain and the manager was only going to refund us that one entree, she eventually refunded the whole thing. We tossed everything and were both disgusted the entire day. Such a bummer and can't believe that a chain like this would have this kind of an issue. Makes us think twice about ever going to another Pei Wei again. read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Addison, Texas

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Walked into this location and the girl ready to take my order had a big smile and was so welcoming. I got her name- Mishaun (i hope I am spelling correctly). She has been non stop since I have arrived. Hard worker and great service. Very difficult to find these days! Great hire. read more

Ordered dinner from here recently after a long absence. WOW, could not even eat the food. It was dreadful. Don't understand HOW it could have been so off. read more

Never go back this place again. The food is horrible so salty and too sweet. Unhealthy restaurants.

great food service and the workers are exteemly nic. I came in last Saturday and a girl named Temple was my server and she was awfully sweet. love the food and the music as well read more

Great and friendly service from Nashon, she is such a cheerful and kind person. Food is delicious and freshly made for us. Very savory and the portion size is decent. read more

I showed before closing at 7:45 and ordered drunken noodle. Staff was professional and said goodybe eas I was leaving. Did not like the food though. * the chicken in my dish was not uniformly hot. The middle of chicken was only warm. * entire dish felt like it came from microwave. read more

Pei Wei Asian Kitchen - $10 for a drunken noodle dish that looks like it came from a microwave - Asian Fusion Near Me - Addison, Texas

Shawn was the best part of my day! She was friendly, attentive, and clearly cares about customer service!

I ordered online for pickup. Everything was great! The food was ready when I came to the store. Their menu looks super good, it makes me want to try everything. I picked the Dan Dan Noodles. The portion is huge. I think it can feed 2 people or 2 meals if you're eating by yourself haha. The sauce was a little spicy and the seasoning was just on point! They also have the calories listed on each items. I definitely will come back to try more dishes read more

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I travel to Dallas once a month and almost without fail stop here at least once. Last month I had a less than favorable experience. After reporting the shortcoming this restaurant did a great job on service recovery. Since they tried so hard I felt obligated to return. I had the Mongolian beef with fried rice. The foot was perfect. The flavor and temperature were just right. I always feel PeiWei has a good quality beef product compared to most asian cuisine. I love ordering it extra spicy. It takes it up a notch and adds a lot if flavor. I am also a big fan of the Coca Cola freestyle machine. As a big soda drinker I often wish more restaurants offered them. As a matter of fact I wish yelp offered that in the search filter. #yelprecommendation read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Addison, Texas

We have used both the Addison and Plano location. It seems their supplier of chicken has gone smaller and thin sliced. However, the cooks must not have noticed because they are way bigger ver cooking the chicken. Taos and orange chicken at plano. Firecracker and orange chicken n addison were both tough and extremely chewy, not moist and tender Staff at both locations are super friendly but they have a high turnover or they are moving them around their different locations Inside is clean as is their parking lot. Cleanliness makes a good eating ambiance read more

I've done curbside a couple times at this location. You're supposed to pull up and text your name and space number so they can bring your food out. I don't think that system works. I tried it the times I went and each time had to get out of my car and go in. Food is good by some dishes tend to be on the saltier side. read more

Sooooooooooooooooooo slow!! I mean why bother with "fast" casual that takes over 30 minutes from placing the order? Who has that kind of time on a weekday lunch break?? I mean, the food was okay, but jeez... thanks a lot for making me late for a meeting with my boss ‍ read more

My wife and I always enjoy the food here, good portions and very tasty, good variety on the menu. Miranda is a customer service superstar and always makes us feel welcome! Will keep coming back read more

I have noticed the last few times I have been in that there was no one eating there. Tonight I went and got takeout and was completely disappointed. My usual Pei Wei spicy chicken was barely edible. The vegetables were pretty much raw. The chicken looked and tasted like it was cooked yesterday. The steamed dumplings were raw or barely cooked. I guess hiring non-Chinese to cook Chinese finally caught up with them. What was once a step up from the typical greasy Chinese takeout place has now joined them. I will never go back. read more

I have been a Pei Wei fan since 2011. When you're in the city and jonesing for some Chinese but don't want to take the risk of trying a hole-in-the-wall joint, Pei Wei is a safe bet. I have been to several Pei Weis in several cities and the food is consistent from restaurant to restaurant with great flavors and textures. I love their Kung Pao Chicken with extra egg and extra peanuts, because I am a total egg slut and I love the texture of peanuts in rice dishes. The snap peas offer that great crunch that I crave, also. The carrot, broccoli, and green onion all soak up the awesome sauce and elevate it to a whole other place. The way they prepare their chicken is great, also. Perfect exterior, nice and moist inside. I hate to admit a chain Chinese restaurant has my favorite anything, but their pork egg rolls are my all-time favorite, WHEN they're fresh. I will tell you the only thing that isn't consistent with Pei Wei is the service. That's the only thing that will ever change when you visit. Nine times out of ten the place is super busy and you'll be rushed along, but before that eats away at you, you've been served your meal and are eating away at that. Extra bonus: their fortune cookies won't let you down. read more

Pei Wei Asian Kitchen - Kung Pao Chicken (Small) - Asian Fusion Near Me - Addison, Texas

Great food, great service!! For the price you can't beat this deal!! Very clean and the service is great!!

The service was great and friend staff. They were able to anticipate my needs and provide a good experience for my visit read more

Ordered 3 dishes to go last night. Mine was way too spicy and had swap with my boyfriend. I've ordered this dish countless times. His dish was drowning in sauce and seemed to have very little salt seasoning. Egg rolls were edible but not very good. I've been eating at PeiWei for 15 years. I believe their quality has going down. I think I'll pass on PeiWei going forward. read more