Great location. Great tasting pizza. Great customer service. Great quality…read more Good prices. Good parking lot. Clean bathrooms, lots of room for small-large groups, self-serve beverages, gelato for appetizer (or dessert). Locals' & Tourists' favorite spot in Monterey! Order take-away or delivery for additional fee. Apple Pay, credit card, & cash accepted for payment.

Unfortunately a bit overrated…read more I came to Gianni's with a large group (nine people) and didn't love our experience. When we arrived on the Fourth of July, it was very busy. There were no tables available that would fit our party. We walked around the restaurant a few times until we saw the back section that had a few large tables. There was a reserved sign for this section but nobody seated there. We asked if they had it reserved for a party or another large group but the employee curtly replied "just go sit there." There were some racks and trays spread out throughout the tables that we ended up rearranging ourselves while the others in our group placed our order at the counter. The staff at the register definitely weren't the friendliest which was a little disappointing. I hope their curtness was due to it being busy. I wasn't necessarily thrilled with the food either. The pizzas tasted good but were super impractical. They were not sliced all the way through and the toppings were the consistency of soup. As soon as we would rip off a slice, all of the toppings would slide right off. The only thing that was left was the dough with some sauce. We had to literally scoop all the toppings up with forks because everything was so soupy and soggy. Their soda machine had really good, crisp soda though! I loved the interior of this restaurant. The decor feels very nostalgic, with the checkboard table clothes and sky-painted ceilings. There is a small bar with TVs and ice cream sold at the entrance. I'd like to give Gianni's another shot!

Finally - a real thin thin crust pizza that has toppings all the way till the edge and doesn't…read morehave a puffed up edge. Had a margarita pizza and a veggie pizza and they were great. Great service. Highly recommended.

Called in an order for pick up. Had to wait several times as…read moremy call was interrupted for whoever answered to yell at the kitchen and waitstaff. The pizza looks nothing like what is advertised. They run the dough through a machine to flatten it rather than hand toss. The pizza was disgusting. An oily mess that made me sick. Threw most of it in the trash. Not worth 40.00 at all! The burrata I ordered was just in a lump in the middle of the pizza and not cut up, spread out, and melted on the pizza. There is no designated pick up area and I wandered around until I found someone at a register on the middle of the dining room. You can see into the kitchen where I saw a guy handling raw meat with gloves on but then grabbed a bag of cheese without changing them! The place was so loud I couldn't hear the cashier standing right next to me. Needless to say I got food poisoning and spent the night on the toilet. If this is how you want to waste a day of your vacation then this is the place for you!

The food was absolutely fantastic!!…read more Spicy meatball appetizer = 10/10 Deep Dish Heritage pizza = 10/10 Thin Pizza, pepperoni = 10/10 The service was superb! I'm looking forward to returning and trying more food items!

Chicago used to be the undisputed home of the best deep-dish pizza in the country. I grew up eating…read morethe classics--Pizzeria Uno, Gino's, and Giordano's--so I have a pretty high standard when it comes to deep dish. But I have to admit, things have changed. California is now making some of the best deep-dish pizza in the U.S., and Heirloom Pizza is a perfect example. Their deep-dish pizzas are very, very good. The crust is excellent, and their combination of ingredients is creative, balanced, and incredibly flavorful. Everything comes together in a way that makes the pizza stand out from the traditional Chicago-style versions I grew up with. It pains me to say it, but Chicago may have lost its crown. California is now home to some of the best deep-dish pizza in America--and Heirloom Pizza is one of the reasons why.

My son wanted mac and cheese for lunch so we came to this restaurant since it was close to our…read morehotel. It wasn't busy and we ordered on a tablet. We picked a seat and our food was brought to the table. I was honestly not impressed with the mac and cheese. It was watery and the orange cheese sprinkled on top was chewy and refused to melt despite it being warm. The tea I got was good. 9/1 update: I Just wanted to update that Jeremy reached out to me to offer a refund on my meal and I appreciate him for reaching out. I will give them another try next time I'm in town!

We have experience with several Midici pizza locations throughout California. This one is unique…read morebecause they still have pasta in addition to their legit neapolitan style pizza. This time we ordered double pepperoni and Margherita in one pizza And spaghetti with meatballs. Excellent food, fast and attentive service from everyone and an inviting atmosphere. This place is kid friendly, adult useful and all around great place. I cannot recommend more highly of you want a solid Italian neapolitan pizza experience. Sodas are from a coke freestyle machine and there are a decent selection of table wines from the local area. A great option for a quick bite any time during the week. Did I mention live music on Thursdays? Come here.

Placing the online order was a breeze. Everything was easily customizable through their site and…read morepickup approximation was available to follow. On a Sunday evening, pickup was insane. The streets of Alvarado and surrounding were packed with cars and people. We circled the blocks surrounding a couple of times before double parking a block away from the brewery. My little person was with me on this mission. Upon entering the brewery, the hostess had a line of five groups in front of us being put on a waiting list to be seated. Inside, every seat and stool was occupied. The tables and seating were compact with enough aisle space to allow servers through to deliver orders. When it was our turn, I provided my name for pickup. We were instructed to get our order from the beer garden. Location of the beer garden, in the rear of the overpacked aisles we had to beeline through. The interior of this location spans vastly which is great for customer seating and lessening wait times, yet sucks for those needing to retrieve their pickup. When we finally made it to the rear, our order was ready to go. I signed the receipt and was off. The food itself was prepared exceptionally well, extremely flavorful with high quality ingredients and nothing but compliments from each of us - three in total. Our daughter killed every slice of her pizza minus one, husband devoured his and I had a few slices remaining that I ate for breakfast cold. The cheesy crust was a beautiful crunchy addition texturally and flavor wise; however, cold it was hard to bite through as easy. Would we return, definitely. We will do a one person hop out and grab the food while the other circles. Lucky there were no cops out towing - I was in the red for a minute waiting to pickup.

The beer has always been better than the food but it's a brewery, what do you expect? If you don't…read morelike the pizza, have another beer! Would be 5 stars but inflation hit this place hard lol. I'll be back, but I feel like they could offer a bit more value for the price.

Valencia and Teresa were attentive, professional, and made my family feel truly special during our…read morebirthday dinner. Outstanding service all night! Food Ratings: Short Rib (5/5): Absolutely amazing. Charcuterie (5/5): Excellent quality and selection. Mushroom Pizza (5/5): Flavorful and cooked to perfection. Vegetable Pizza (4/5): less flavorful but enjoyable option. Calamari (4/5): Tasted good, though a bit on the dry side.

Food 5/5 Service 3.5/5…read moreAmbiance Old but classy vibes Pizza and Chicken Parm was delicious. Pasta was made fresh, I enjoyed the Burrata e Prosciutto There is a parking lot and I parked on the side of the restaurant. Complimentary bread came after all the food came out, server said sorry he almost forgot about it. Besides that incident about the bread, service was good, if you could find them. At times they went mia, albeit the restaurant was not packed for a sat lunch. The server boxed our leftovers, and gave us extra new sauces. Will definitely return for the food. Food is good enough even if service could be slow. There is also a lunch menu

Visiting the area, I'd never heard of this spot and seeing that it's a local area chain, I was a…read morelittle skeptical since it's in a mall. When we arrived the place was busy but the line moved fast. We were told our food would take about 30 minutes but it came much faster than that. We ordered the 12 inch pepperoni and it was great. It was hot, fresh, and a good portions of toppings. I'm now glad to know it's an area chain as I'll visit another location next time I see one.

We went today at 5:30, but the line was too long. We came back and there were only four groups in…read morefront! It took us a half hour to get thru that short line. 1) the guy cutting the pizza talked more then he worked. He kept bs'ing and talking so much. By then there was a line out the door. 2) this girl is too Immature, poor customer service, rude and should NOT be your 1st line of defense. She talked more then she rang people up. She rung us up, crumpled up our receipt and didn't even say thank you.. she was rude,, and seriously needs training!! We had to ask her for a copy of our receipt and then she had an attitude!!! Seriousely..... 3) Whoever the manager is of this facility needs to seriously do a review of their employees, Train them to be more professional, And expedite service a lot better than people waiting for a half an hour for a slice of pizza. You're losing money cause people get tired of waiting . I've seen people at the end of the line just leave and walk away.Waiting for a slice of pizza is unacceptable!!

Delicious & affordable. We got to our hotel late in Carmel and they were one of the only places…read moreopen but I'm glad I gave it a try. 10/10 would recommend!

We ordered the Hawaiian pizza w/ buffalo wings. The pizza was cooked evenly with a perfect crust…read more Canadian bacon served as ham on this dish along with decent bite sized cuts of pineapple made the pizza taste good. Hawaiian is not usually the flavor my partner and I go for but we wanted to try something new and we're happy with our choice. Things weren't bad either! Although, I would've liked the skin to be just a tad bit crispier but I'm sure I could just ask for that next time. The buffalo sauce wasn't overwhelming either. A bummer they didn't have dipping cups for ranch, only squirt bottles, but we made do. Overall the food was good and the customer service was good as well.

Fabulous. So many great choices. I like the Chicken Masterpiece. You can pick your own crustread more

This is an update/reply to owner on 4/1:…read more I think your reply to me here is making matters worse. You're refusing to take accountability for the fact that you hired an individual who is extremely obnoxious, mouthy, and disrespectful to a customer who is having a problem due to a combination of factors - one being that you closed early on a weekend night, and the other being that a third-party service is failing to do a good job. A third-party service I might add who you have chosen to do business with. As a small business owner myself, as you pointed out, I can assure you, I will never hire a person and allow them to work at my front desk who has the audacity to treat customers as rudely as your employee did. The largest offense here was the behavior of your employee and that is the one thing you have failed to address. There are solutions to the problems you were having - one is as simple as writing a note on your door, letting your customers know that you've chosen to close early that day. Another is refusing to do business with a third-party who is making matters worse rather than better for your business. But the most important thing here is having the care And attention that is required to not hire people capable of being so rude to your customers. Your employee did not make that offer of a pizza until we pointed out that he could have done something better to address the situation rather than giving mouth. But the point here is, we did not want pizza at that time. We wanted the night before when we were in a jam, and by that point, our trust in the food at your store was completely shattered. Because if a person makes a decision to hire someone that is so rude to customers, they may also make the decision to hire a cook who spits in your food. And anyone who fails to understand or address the unacceptable behavior of their employees when it is necessary is indeed a one star establishment. This is an update: A person from Pizza My Way called me a day after I posted my original 1-star review. She was friendly and helpful, and ultimately refunded the $40. I appreciated that. So I brought my review up to 3 stars. However, the situation was seriously unacceptable. Businesses have a responsibility to hire people who are going to treat customers with respect and who are capable of responding to problems created by decisions of the restaurant and their policies. This was a stressful experience and my wife and I walked away feeling very disrespected and initially $40 poorer with no pizza and no solution. The young person working for them has no business treating customers who pay a whopping $40 for a pizza that way- and his behavior being tolerated makes it impossible for me to give the restaurant another chance - so I cannot give an honest review of their food only their service. Maybe if someday I get a call that they have let said employee go they can regain my trust and I'll give them a try because their right up the street, and perhaps I can become a regular customer since I'm so close and they can get a higher rating from me. Originally posted 5/15: Worst pizza experience on the Monterey Peninsula by far. The place just randomly closes on a Saturday night well before their posted closing time. I order for pick up, spend over $40 for one large pizza which is absolutely crazy. I mean other people might think that's normal but I think that's crazy. That doesn't matter. I was in a jam and I had to get my kids some food and was not able to get back home and cook because of an emergency at work. In any case, I pay for the pizza online and then I called to confirm and there's no answer. I call multiple times. I show up to the store in person at around 8:35, 25 minutes before they are supposed to take their last order, and the whole place is dark. The next day, I am assured by the person I speak to on the phone that I will be refunded. Later on that day, I double checked to make sure that's true and it looks like they withdrawn the money from my bank account. So I called back and the person I speak to on the phone refuses to give me their name, they take absolutely no accountability for the situation, and offer absolutely no solution. So I spent $40 on pizza I never received, I was completely unable to get the attention of the manager, and my wife, and I both had to endure rudeness, extreme rudeness from their staff. When I walked in to restate my reasonable request to no avail, the person on staff was recording me on his phone. I don't get it. I'm the customer and I've already spent money and I still haven't received any product from them. It's nothing personal. When you're closing well before you posted hours on a weekend night, when you've got some cockamamie ordering system that you've built into your website, when you can't be accountable to your customers that spend money or even polite, you deserve the bad reputation that follows.