This is an update/reply to owner on 4/1: I think your reply to me here is making matters worse. You're refusing to take accountability for the fact that you hired an individual who is extremely obnoxious, mouthy, and disrespectful to a customer who is having a problem due to a combination of factors - one being that you closed early on a weekend night, and the other being that a third-party service is failing to do a good job. A third-party service I might add who you have chosen to do business with. As a small business owner myself, as you pointed out, I can assure you, I will never hire a person and allow them to work at my front desk who has the audacity to treat customers as rudely as your employee did. The largest offense here was the behavior of your employee and that is the one thing you have failed to address. There are solutions to the problems you were having - one is as simple as writing a note on your door, letting your customers know that you've chosen to close early that day. Another is refusing to do business with a third-party who is making matters worse rather than better for your business. But the most important thing here is having the care And attention that is required to not hire people capable of being so rude to your customers. Your employee did not make that offer of a pizza until we pointed out that he could have done something better to address the situation rather than giving mouth. But the point here is, we did not want pizza at that time. We wanted the night before when we were in a jam, and by that point, our trust in the food at your store was completely shattered. Because if a person makes a decision to hire someone that is so rude to customers, they may also make the decision to hire a cook who spits in your food. And anyone who fails to understand or address the unacceptable behavior of their employees when it is necessary is indeed a one star establishment. This is an update: A person from Pizza My Way called me a day after I posted my original 1-star review. She was friendly and helpful, and ultimately refunded the $40. I appreciated that. So I brought my review up to 3 stars. However, the situation was seriously unacceptable. Businesses have a responsibility to hire people who are going to treat customers with respect and who are capable of responding to problems created by decisions of the restaurant and their policies. This was a stressful experience and my wife and I walked away feeling very disrespected and initially $40 poorer with no pizza and no solution. The young person working for them has no business treating customers who pay a whopping $40 for a pizza that way- and his behavior being tolerated makes it impossible for me to give the restaurant another chance - so I cannot give an honest review of their food only their service. Maybe if someday I get a call that they have let said employee go they can regain my trust and I'll give them a try because their right up the street, and perhaps I can become a regular customer since I'm so close and they can get a higher rating from me. Originally posted 5/15: Worst pizza experience on the Monterey Peninsula by far. The place just randomly closes on a Saturday night well before their posted closing time. I order for pick up, spend over $40 for one large pizza which is absolutely crazy. I mean other people might think that's normal but I think that's crazy. That doesn't matter. I was in a jam and I had to get my kids some food and was not able to get back home and cook because of an emergency at work. In any case, I pay for the pizza online and then I called to confirm and there's no answer. I call multiple times. I show up to the store in person at around 8:35, 25 minutes before they are supposed to take their last order, and the whole place is dark. The next day, I am assured by the person I speak to on the phone that I will be refunded. Later on that day, I double checked to make sure that's true and it looks like they withdrawn the money from my bank account. So I called back and the person I speak to on the phone refuses to give me their name, they take absolutely no accountability for the situation, and offer absolutely no solution. So I spent $40 on pizza I never received, I was completely unable to get the attention of the manager, and my wife, and I both had to endure rudeness, extreme rudeness from their staff. When I walked in to restate my reasonable request to no avail, the person on staff was recording me on his phone. I don't get it. I'm the customer and I've already spent money and I still haven't received any product from them. It's nothing personal. When you're closing well before you posted hours on a weekend night, when you've got some cockamamie ordering system that you've built into your website, when you can't be accountable to your customers that spend money or even polite, you deserve the bad reputation that follows. read more

We walked in and ordered pizza here and went to Asilomar Beach to watch the sunset. Pizza was soooo good! It has a lot of toppings and was really tasty! Servoce was good considering they had a lot of orders for pick ups. There was ample parking in the front and the store is overall good! Highly recommend! read more

Pizza My Way - Chicken, pineapple, ham - Italian Near Me - Pacific Grove, California

This is the second time we've ordered from this establishment, and the order came sloppily put together. Our first time, we ordered a large cheesy bread, and it was sliced as a pizza would be sliced, not in rectangular strips...ok, it was a one off day. Today, we ordered 2 large pizzas with pepperoni on half of the pizza. ..it was on half of it, but, you can tell that the pie was baked, THEN, the pepperoni thrown on it afterwards(as if it was forgotten). After spending over $100, I would hope that attention to detail would be present. Its unfortunate, as we will no longer support this once, fantastic small business. read more

Pizza My Way - Pepperoni on pie after it was baked :/ - Italian Near Me - Pacific Grove, California

Finally a pizza place that has Halal options. Best chicken pizza on the peninsula. The derive was fast for pickup. read more

Pizza My Way - What it is supposed to look like - Italian Near Me - Pacific Grove, California

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$21 for a 10" Chicken Masterpiece was: very good. Had an unexpected sour element but it blended well with the general soft flavors of this pizza. Would eat again if it was in my neighborhood. read more

Pizza My Way - Italian Near Me - Pacific Grove, California

Never had a bad pizza here. Absolutely rock solid Pizza! Also great to go salads. Never had eating in here, but looks fun. Great service and quality food! Highly recommend. Easy access to this restaurant right off highway 68 as you enter Pacific Grove. read more

Pizza My Way - Front of Pizza My Way - Italian Near Me - Pacific Grove, California

My friend suggest this place when while we were up in Monterey. Small parking lot. The inside got some old Italian pizza place decor. Lots of tables inside. I got a whole pizza half combo/ half combo no veggies. Pizza is made to order took about 20 mins m. The toppings Fresh. Pizza was lacking a little flavor, I usually don't like adding grated Parmesan on pizza but this time, I had too. The pizza honestly tasted like round table pizza. So it was pretty good but nothing out of this work /mind blowing. I paid about $43 for a large pizza after taxes! Solid 3.5 stars read more

Pizza My Way - Italian Near Me - Pacific Grove, California

My favorite place to get pizza and tonight it tasted outstanding...my mom and I get beef, onion, zucchini and tomato on her half & bell pepper on mine..YUM very pleasant staff as well read more

Picked up pizzas here for our family/group dinner at Asilomar Hotel/Conference Grounds. A prime location right next to the Safeway/Trader Joes in PG - a very non-descript front entrance and seating area - the staff is super friendly and prompt, making sure we had all the plates/napkins and supplies we needed for our dinner. Pizzas were delicious and well made - the toppings were fresh and plentiful, and the sizes of the pies were great. Prices were a little bit on the higher side, but it's not too bad considering you're in the PG/Monterey area. Very limited parking out in front of the restaurant. Be careful pulling in/out as it leads right onto the main thoroughfare with relatively fast moving traffic. Would definitely recommend if you're trying to get some food for your group, going to the beach, or finding dinner plans in the area. Kid friendly! read more

Excellent service & Delicious Pizza! We were a group of 4 & ordered 2 medium pizzas and a large salad. We left stuffed. Couldn't finish!. Yummm read more

Quite frankly, one of the best pizza places I've been to in a long time. Our pizzas were fresh, quick, and filling! I got the gluten free dough for a custom pizza and it was incredible! read more

Excellent pizza. The crust was twisted up with a bit of sauce inside, which killed me because I usually don't eat the crust but it was so good that it was worth eating by itself. We also got a slice of lasagna that was pretty good. Would definitely come back. read more

Excellent pizza, friendly people. Small dining room on site but and us kid-proof. Try the "Chicken Masterpiece". Sounds crazy, tastes great. Lots of toppings. read more

The best Margherita pizza I have EVER had: cooked perfectly, flavorful, and not at all greasy! Was staying at Asilomar and needed a quick dinner, so we ordered from Pizza My Way. The staff was incredibly friendly, cheerful, and engaging, as well. If I'm in the area again, I'll absolutely come back for more of that incredible pizza Margherita! read more

Melissa gave us amazing service from start to finish. She was friendly, attentive, and made sure everything came out right. You can tell she really cares about the customers and takes pride in her work. She had a great attitude the whole time, stayed on top of everything, and made the experience even better. The pizza was great, but Melissa's service is what really stood out. We'll definitely be coming back. read more

Halal pizza place that does not serve any pork!! Nice venue with about 10 tables and a beautiful mural on the walls. The pizza options are great with many signature pizza on the menu. The food is delicious and high quality. The service is excellent as we were greeted when we walked in and they gave goody bags to the kids! read more

i recently moved to PG & i have driven by this place many times, stopped in today with my son & we ordered the combination & he ordered a couple of pizzas to go & we loved everything about this place, the gal that helped us was great, very personable & genuinely nice, plus they deliver!! i will definitely be back read more

Pizza My Way - Italian Near Me - Pacific Grove, California

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Excellent pizza. Best Crust!!! Hot delivery!! But because the pizza was so Hot and Delicious, I ate way too much. Belly is uncomfortable but I know I'll be calling Pizza My Way again!!!!!! Thanks guys!! read more

We stopped to charge at Electrify America across the street after spending the day in Carmel and found this pizza spot nearby on Yelp so we ordered a medium pepperoni pizza and cheesy garlic bread. MY GOODNESS, the bread is sooo soft, yet perfectly toasted at the bottom! The marinara to cheese ratio was PERFECTION too. Not overly soggy with marinara and not horribly salty due to the cheese amount. To top it off (no pun intended), the pepperonis were deliciously crispy and salted. Absolutely coming here again next time!! Service was kind also. You guys should try it. read more

Pizza My Way - Medium Pepperoni Pizza - Italian Near Me - Pacific Grove, California

Like the name says- they will customize any pizza for you. The staff are very helpful, especially Melissa who even called me when I didn't come to pick up my pizza right away. Who does that? Uhhh No one except the fun friendly people on Forest Avenue. The pizza is delicious, fresh ingredients, and our favorite sausage and spinach with garlic white sauce has the sausage with lots of wonderful flavors. I am dairy free and they are super accommodating stating emphatically "it's no problem". I love hearing that when these days great customer service is a scarce commodity. My only regret is they closed the store on Fort Ord in Seaside so if I want some of the best take out pizza on the Monterey Peninsula I have to plan a little ahead and pick it up in Pacific Grove. Totally Worth It!!! read more

pizza was delicious and very friendly and professional staff, i usually don't leave reviews but this place was great would 100% recommend and i will be coming back. read more

Pizza My Way - Chicken Masterpiece (Small) My Spinach Roasted Garlic (Small) My Combination Cheese Garlic Bread(Small) - Italian Near Me - Pacific Grove, California

On vacation with friends and kids. Some of us have dietary restrictions. ordered the pesto chicken. The gluten free crust was SO good. My kid likes the pizza crispy. Like almost burnt. The staff was happy to oblige. We had a great dining experience. read more

Our go to for pizza delivery. Quick and great pizza. We usually order garden sausage with a Greek salad. Great for a good dinner on night we don't feel like cooking read more

Fantastic pizza!! Crispy but fluffy and a ton of toppings. My kids devoured the lasagna too. Thanks to Melissa for being such a wonderful server. Super fast and friendly service. We would definitely come back if we are in the area again read more

Pizza My Way - Our pizza was so good we had to take it to go! - Italian Near Me - Pacific Grove, California

This is one of the best family-owned pizza places in the Monterey-PG area! The place is very clean, the food is amazing, the meat choices are halal and the prices are very reasonable. If you're military, ask for their military discount. I can't say enough great things about Pizza My Way! The owners are friendly so please come and support this local business! read more

This is my go to pizza place! Probably the only place that offers beef pepperoni, turkey ham and sausage! I do not eat pork and all their meat is pork free. Their pizza crust is super good crunchy and has good flavor. They load the pizzas with toppings and are pretty fast. The customer service is always great. They are on the pricier side, but that comes with great quality pizza, which is understandable. read more

Ordered My Greek Feta added chicken pizza, olive pepperoni mushroom olive pizza and buffalo wings. Very dry unremarkable pizza. The dough did not taste hand tossed as it was so dry and had roller marks underneath like it was a store bought. They were both dry and needed more sauce. Not a high quality feta. Wings were cooked well but lacked flavor. They could have used a drizzle of buffalo sauce for some miisture $75 read more

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The pizza was very delicious and the staff super sweet! Serving size was accurate and they put a lot of toppings on it. read more

Had this pizza for superbowl. Delivery was fast and order was accurate. Loved it and will get again.

At one time, this was one of the only places on the peninsula that did gluten free crust. I remember getting it years ago, just to try it and being surprised how good it was....... Now years later, I developed a gluten allergy, so this became my go to again. It's good, but average good, I'd go out of necessity. My typical go to places were not GF. It's very expensive for average pizza. I have since noticed a lot more places offer GF, taste better and cheaper. Their desserts are gluten free, which I love and appreciate!!! They are decent. But very, very grainy... I personally wouldn't order them again, but I think some in my family didn't think they were too bad. Lasagna was disappointing. I love the chicken supreme toppings, unique combination, chicken, salami, bell pepper, onion, tomato AND cilantro! That cilantro is amazing, makes it taste so fresh! read more

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We get the cheese my way and add jalapeño and pepperoni it's delicious!!! So unique with the herbs and feta cheese. Very surprised at the flavor! read more

Pizza My Way - Cheese My Way add pepperoni and jalapeño - Italian Near Me - Pacific Grove, California

Quality was amazing I was pleased with my meal and I noticed the staff and service was friendly and very polite overall I think the place is a really niche mom and pops pizza store I liked it better then the average chain restaurant pizza store definitely would recommend going to check it out read more

Smells like a pizza place should. Friendly and inviting. Crayons, coloring books for children. Small establishment, big on pizza read more

Pizza My Way - Half cheese, half pepperoni. - Italian Near Me - Pacific Grove, California

Delicious pizza! Def would return when in Pacific Grove again. They weren't even phased by my wild 2 year olds Great customer service.

It's been a few months since we ordered from here. It used to be outstanding but now just average. Feels like the dough or technique has changed. It's not the same pizza. Sad because everywhere in town they make mediocre pizza..... read more

We ordered takeout. Very easy to order using the Slice app. They were missing one item and they called to apologize and wanted a substitution. The pizza is surprisingly good. We ordered the carne margarita pizza 4.5/5 and regular margarita with added ham 4/5. Easy order pick up. Not cheap, but good read more

Pizza My Way - Carne Margarita - Italian Near Me - Pacific Grove, California

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My husband and I were visiting and we came upon this pizzeria on Yelp so we decided to give it a try. We were more than happy, food was delicious! We got a medium pepperoni and small wings and that was enough for us two. The food tastes very fresh and has good flavor. The service was excellent; they were attentive and very friendly. Would definitely return. read more

It pains me to give Pizza My Way a low review. I have been ordering and eating their pizza since 2012. Today, for the first time, I decided to eat at the restaurant rather than order out. There were four of us. My daughter, her husband, my 9-year-old grandaughter, and I. We arrived around 12:30 pm and the place was deserted. I remarked to my children that usually, a restaurant that was empty at lunch time on a Sunday was not a good omen. We were told to choose anyplace to sit. We selected a table, in the corner. I noticed that my son-in-law started to sweep the table and chairs with his hand to clear up crumbs and other debris. On inspection, it was evident that all the tables were dirty. Some had dozens of greasy hand prints on them. We ordered a combination pizza (1/2 cheese, 1/2 pineapple and onions) The pizza was not up to the usual level. The crust was totally devoid of salt, which made the taste like cardboard. All in all, at best a 5 out of 10 pizza. I don't know if the management has changed or what is the reason for the decline in quality. I have decided not to patronize Pizza My Way from here on out. read more

Unique sausage on pizza. Super friendly staff. Good experience. Delicious pizza. Would return. read more

Tasty Pizza with a great pricing! The employees are pretty friendly as well. I ordered 5 HUGE Pizzas for my team and they all enjoyed it. I saw some dine in options but the place is pretty small and there really isn't a dine-in ambience any more. I believe probably because of the pandemic it has turned into a pick-up place which is ok. I'll continue to order from them during our soccer tournaments down there. Enjoy! read more