For a sub shop that is not doing well in Michigan. We thought we'd give them another chance. Terrible mistake went to the Metro Park location first didn't stay didn't order. I said okay I'll drive to the Rochester location. I ordered and got my food. The whole wait all I heard was the cook talking to the manager about how he would never eat this food. That's very comforting as a customer to hear that. The subs were horrible and you can't tell they were made with hate. Don't do it if you love yourself. I'm not a picky person and I know they are only subs and don't need to be told how unhealthy they are. Stay Away from Penn Station. read more

I ordered a cheese steak with everything on it, except mushrooms and pizza sauce. They clarified the order and then I waited a while. I got my order and went home. When I opened the sandwich to mushrooms and pizza sauce it wasn't world ending but it did ruin my dinner. read more

Penn Station - My food - Sandwiches Near Me - Rochester, Michigan

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Love this place! Online ordering is good. Any way you can't take a knife to the sub and just cut it in half?

The staff are polite and helpful to recommend which Sub to choose; there are so many choices. The bread is always tasty and fresh I love the grilled sandwiches. Make sure you get their 'fresh cut' fries, they are the best ! Brown on the outside and creamy on the inside. The prices are fair compared to "other sub" stores. We usually eat inside, they have limited seating in a comfortable away from the sometimes crowded counter area. read more

So I popped in wanting to order some fries. I had only been here once before and fell in love. Not so much this time. Seems as though I got the bottom of the fry bag and they were cooked a bit longer than they should have been. Great customer service as well as fast! 5.00 wasn't worth this though read more

Penn Station - Sandwiches Near Me - Rochester, Michigan

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I love your cookies. The subs are alright. The service, the first time I was there- the people were rude. The second time was a little better. The all around place was pretty clean. read more

Had the cheese steak twice. Good taste, good size. Friendly service. Recommend with no problems I don't give 5 stars unless it's absolutely incredible but this place is a solid 4 stars read more

They gave us the completely wrong sub and gave us the sub cold with no mayo and took ages

Gotta give props to a restaurant that provides malt vinegar for house-made fries! Pretty solid place, I love that I can mod a grilled sandwich to my own tastes. The fries were Five Guys level good. I think it's a bit over priced overall tho. They do a great deal on Monday for a small sub (featured in this pic) that was very filling and worth it. I'd come here much more if you guys did other deals throughout the week--maybe a half off or bogo for buying two subs or meals. read more

Penn Station - create your own veggie sub! - Sandwiches Near Me - Rochester, Michigan

We order from here all the time. The grilled Italian sub is perfectly made everytime and they have THE BEST fast food fries

Choo Choo!!! The train says as it's pulling out of penn station. The love lorn boyfriend chases the last car down the platform, knowing his sweetheart is never coming back. It's a sad tale, one penn station knows too well... So hey, cheer up with a classic Italian. Watch some Casablanca, and buy your boo a plane ticket ya cheapskate!! read more

The closest I can find to my all time favorite grilled submarine sandwiches at Tubby 's Submarine. Decent Italian subs (get it heated) and grilled steak and cheese subs. read more

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I always like Penn stations delicious sandwiches. The steak and cheese sandwich is the closest thing I've had to a real Philly steak and cheese! And the service is always excellent. Good customer service from young kids. read more

Food is OK, service not so much. Ordered online. Got to restaurant and checked in around the time they said it would be done. I was told it was on the grill. Waited for 10 minutes, finally ask about my order, it had been sitting on the shelf for a while. Not very organized! read more

This use to be my go to fries store Today I threw away the entire bucket($6.50) Cold, hard and indigestible read more

We enjoyed great food and fast service at this location. Our family loves Penn Station, but living 25 mins from this location means we partake (unfortunately) rarely. If you've never had it, your in for a treat. The sun bread is freshly baked and tasty...not bland, like subway. The ingredients are fresh and the baked subs are melted, crunchy goodness. Our favorites happen to be the Teriyaki Chicken and Chicken Cordon Bleu. If you are into French fries, Penn Station takes then a step further and offers their own fresh cut version in massive amounts. Top your food order off with a fresh squeezed lemonade...it is worth it. The service is friendly and while not super fast (you have to wait for freshly made food), it is worth the wait! read more

One of my favorite places, not anymore. Sub was soggy, no taste and the real surprise...the fries were a greasy soggy mess. (The fries used to be the best) :( I would have went back and complained, but everything is difficult during Covid times. I'm really disappointed...I will miss when the subs were the best ! read more

Service as horrible - they messed up my order. Then said " well if he read it like that then it is right". I was like he didn't repeat it like that. The young kid behind counter was like well that is what we are told-- I said seriously? read more

after paying $31.60 for two Ruben sandwiches I had to throw them both out when I got home they were loaded with thousand island dressing in Greece. It's soaked through the entire bag. The bag broke fell onto the floor of my car. there is grease thousand island and sauerkraut everywhere, this is the third time that I've had an issue I have never left a bad review or said anything before because I realize it may be busy. They may not be able to take their time to make things correctly but with it being this amount of money, and the sandwiches, always being a mess and falling apart , it's beyond frustrating read more

This is where Sean and I had our first date and it is his go to place and all time favorite. He gets the pizza sub and has never been let down. Legendary. read more

Quality has gone down hill, very dissatisfied with the fries the last few visits, it looks like we got the leftover crumbs that were burnt. See pics. The container was barely filled as well. We tried the chocolate chip cookies for the first time and they were very small (see pics) and tasted awful, we could even finish them. However, philly steak sub is consistently good!! Will come for the steak subs, but will skip everything else. read more

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The PSBOGO deal doesn't seem to be valid anymore, but I hope it does return one day. Now I use their Monday Madness deal ($4.99 for a 6") to get that hot-off-the-grill cheesesteak sub I crave. The madness for me is I remember two years ago the deal was $3.99 for a 6". I should've eaten there more often back then. read more

This place is absolutely atrocious. The owner is the biggest idiot ever and I'd rather talk to a brick wall than have a conversation with him. I ordered a hot italian sub and it literally looked like it had been stepped on and beaten to a pulp. I asked the owner for a refund and he told me to go fly a kite. Screw that guy and screw this place! The prices suck too its not worth it at all save your money and go to McDonalds read more

I have never had a problem with penn station, until today:( I was wearing a trump hat and received more attitude, stares, and poor service than i have ever received before. I ordered a cold italian sub and especially said no tomatoes because im severely allergic and no mayo. Guess what i received?!? A nice sub covered in mayo and tomatoes with the worst attitude ever. Thanks penn station for love #trump2020 read more

Penn Station - Sandwiches Near Me - Rochester, Michigan

Usually I don't have problem but coming here today upset me, one with the service and two these fries. This was the small fry I got, no extra fries in the bag and they were cold. My sub was done when I walked in (cause I did a call ahead) and they had me waiting for 10/15 minutes, the sub was sitting on the ready counter. Multiple customers that ordered in the restaurant after me got their subs before me... very frustrating. read more

I ordered on line, got to the store at the specified time and still had to wait 25 minutes for my order. I wasn't going to wait any longer, I asked to cancel my order and requested a refund. The employee said no refunds because I ordered on line. The whole time I was there 5 people came in and ordered at the counter and recieved their orders before me. Very Disappointed! read more

So, I came here on Sunday after yoga because I was hungry. Yes, they fed us at the event, but Yoga really seems to kick up my metabolism and I needed something in my stomach. I secretly wanted Tubbys, but there wasn't one on the way home, so I stopped here since I had it on my list of stuff to try. Overall, I really liked my time here. It was a carry out, and the guy was really friendly and helpful. Granted, I looked horrible when I walked in and ordered (I was a hot sweaty mess) but the food was really really good. They also have a check in special for a free cup of fries, which were delicious! Parking here is kinda tight if it's busy, so be careful. I got a spot because it was 3PM on a Sunday afternoon and it was a weird time to eat. I would gladly return as the food was tasty, prices were great, place was easy to find and I had an overall good experience. Not as good as Tubby's to me, but still worth a try and a repeat visit in the future. read more

I have been going to Penn station since 2006, it has always been top notch with great staff! The owners are phenomenal- and it's always a special treat going in! read more

Not a good experience. I went to Penn Station for just a small size order of French fries, Sunday right before Labor Day. Looking to add some fries to my leftover steak from K&M for dinner that night. I paid the $3.50 for small size. Waited patiently. Didn't look like it would be a quick order. Just take some fries from fryer and put into sturdy Penn Station cup. The young lady in charge at the end of the assembly line was so slow. The guy who took my money just walked into back section (he could've followed thru on my simple order as she was finishing a sandwich). Enough of waiting. I saw a small paper cup of fries sitting there. I asked the girl if that's my order. She was not even sure what I ordered but handed me the small cup. I complained and said is that the cup it comes in, yeah was her reply. I said aren't you going to put it in a to-go paper bag? It was then she did. I said that's a pretty small cup for $3.50. She just looked at me blankly. Several people were waiting so I didn't want to make more of a fuss. So I took them home. Lukewarm & a measly portion. I looked online, saw the official cup size for small fries. I knew then I had been gipped! I love your fries when I get them hot and a full portion in the sturdy Penn Coast Station logo. I was going to come in to complain later since I still have that small white styrofoam cup for reference. I may still do that. It's the principle of it all, even though I know the girl was probably new, inexperienced, and unsure. read more

We have always loved the food here but the service is terrible and so slow. I've never experienced service like this is in a Penn Station. We've been here half a dozen times and the service is always terrible. I really hope the franchise owner takes the time to read these reviews about the major gap in customer service. Bottom line, food is great but the service has room for improvement. read more

Why is it that every establishment that has Philadelphia in their name, or Pennsylvania in their name, or anything East Coast in their name and tries to sell a cheesesteak sorely misses the mark in Michigan. Penn station has to be one of the most mediocre attempts at a cheesesteak that I've ever had. They charge outrageous prices for a less than authentic experience. Nothing at all hit the mark on this one. From the over-toasted bread to the fatty meat. Nothing makes one think"wow, this is a good cheesesteak". That is unless you've never actually had a real cheesesteak. Barely a scrap of meat on an 8" steak sandwich that costs over $7. You can get a better Cheesesteak at the local Wawa gas station and convenience stores in PA. I suggest going there over this place. I give Penn Station 2 stars because a few of their other deli sandwiches are ok. read more

Penn Station - Philadelphia cheesesteak? - Sandwiches Near Me - Rochester, Michigan

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Best sub spot in Rochester hands down, definitely better than Firehouse and Jimmy Johns. Get the 12", you won't regret it

We have been ordering take out from here for years and we are usually pleased. The last two orders were disappointing. Missing ingredients, or very few. The fries were more like fry bits, burned and maybe an inch long at best. The grilled chicken sub had maybe 4 pieces of chicken. Looking for a new place. read more

LOVE their subs. The fresh fries and lemonade are amazing, and the chocolate chip cookies are a must!

Always excellent! Lots of meat,tasty and the fresh french fries and lemonade are exceptionally yummy!

Location used to be good but is not anymore. Past few orders have been bad. Typically get the chicken teriyaki sub and fries. The sub has consisted of fatty big chunks of chicken and no teriyaki sauce, ended up throwing it out the last two times. Fries have been cold and burnt. read more

i like that they make the fries right before u pick them up, even if u order online. cold fries are gross but i'd probably eat a few anyway. i just noticed for the first time that there's a big tv on the wall. no sound tho. music is playing. it's not misoc i would normally listen to bc i don't like it. we love their toasted subs!! read more

By far the best subs around. BEATS every chain in metro Detroit. 3.59 small subs on Monday...cash only. Monthly sub special, sub, drink, fresh cut frys...6.89. My favorite The Club. Ham, Turkey, Bacon. I love that all the meats have a distinctive flavor! The Honey Mustard is the best. I never ate honey mustard till I tried Penn Stations. It was love. In fact I had them show me the bottle they use...I than ordered 3 jars off the interweb. Soooo good! Yes, College kids work here. In my mind they do a better job than most establishments near the bus route. They take your name and bring your food to you when ready, service at its best. Tuesdays is free cookie day. Come in, sit down and they bring you a fresh cookie! Bam!!! I love me some Penn Station! Open one near RO!!! read more

I've never had a problem with the actual customer service at this Penn Station. The kids that work there are SUPER annoying and do yell things at each other and are working REALLY hard to be cool while they wait around for another customer to show up but I could care less. As long as I get my artichoke sub and a small fry they can continue to talk about all the parties they went to and sneak cookies to their friends. Penn Station is much better than a Subway or a Quizno's (are they still even in business?) the bread on their subs is crunchy on the outside and soft on the inside and they make your sandwich as you order it so it's nice and hot. You can make your own sub but there are also the options they have for you already (like I said, the artichoke sub is the way to go, minus the mushrooms), the fries come in big cups and are always hot and despite the level of competence of the staff the bathrooms and dining area are always clean. read more

Every sandwich place goes for the trifecta, and this place is one of the few that does. * Great sandwiches - The meat is cut in front of you on one of those Cosmo Kramer machines. You can have it grilled or not (Have it grilled. What are you, a Nazi?). The tomatoes here are exemplary. The mustard is great too. I usually get the Club, but that's just me. * Great fries - I literally saw the owner cut up the potatoes, dump them in the fryer and then put them in my basket. Fresh fries is what they should call them. * Great drinks - The lemonade here is to die for. I'm usually a "I'll just get a water" person, but the lemonade here is too good to pass up. All these things make for a great business model and a great eating experience. Plus, the owner really feels a part of the community. Even though this is a franchise it still seems like a local joint, with local newspapers on the hanging next to the Pepsi machine and local high school apparel on the walls. read more