PAC I really wanted to like you!
Started off walking in and packed to the Max with no room for waiting at all we are literally blocking the entrance.
Oh we found out they have some chairs by this hallway near the bathroom you can sit and wait.
Walked to the check in and stood there for about 4 minutes until one of the girls says "did you check in" and I let her know we used Yelp to check in and so she marked us arrived but nothing else was said like "it will be a few minutes" " you have this many people ahead of you" "welcome to PAC" nothing.
While waiting I was watching the tables come and go. Bussers need to be quicker, one table was dirty for about 5 minutes. Need to turn tables around for the busy business.
Finally I get a text that our table is ready so I go to the 2 girls and say hi I am estela. They say ok, turns around grabs 2 Menus, turns around and talks to the other girl about another table for like 2 minutes, walks away without saying anything and then gets to a table, puts menus down, turns to look at us like are you coming. ( oh was I suppose to follow you, thanks for letter me know)
They need better communication, the hostess seemed confused in how to sit people.
We sit down, waiter comes and says can I get you anything to drink and are you ready.
Okay...so we order. I have the big breakfast ( eggs, sausage, bacon, I skipped on the ham, potatoes, toast, pancakes) Hubby had a breakfast burrito.
I also ordered a coffee (no flavor not strong at all tasted like water)
Our food came out which looks good. But no silver ware .. waiting for 2 minutes for our waiter to come back so we can say we don't have silver ware (which the girl in the beginning forgot to bring with our menus, everyone else got them with their menus)
She brings silver ware,salsa, jam, 2 types of syrup ( never said what it was)
My food-
eggs- good
Potatoes- good
Bacon- good
Sausage- ok
Toast- umm hard as a rock, not warm, no butter
Pancakes- ok, nothing to rave about.
Coffee - blah not good( waiter brought me coffee and creamer no sugar) she then noticed I was looking for sugar and brought me some.
Hubby's food-
Burrito they left the burrito on the griddle to long which made the bottom of the burrito hard like a cracker. Inside was not that great.
Orange juice- minute made?
As we sat there we noticed our waiter was a lot nicer to the table next to us. She came up to them and told them what was most popular on the menu. What she liked to eat there. - she never said anything to us.
The other one waiters were nice, one guy was really friendly with his table.
There's no consistency in service. We didn't get any good service.
To top everything all off. A table next to us was being served food and the girl serving them their food turns to our table and says do you need this pointing to the syrup and takes it and puts it on the other table... okay
Like I said PAC I really wanted to like you but the service just ruined it for us. The food was ok, not 4 stars worth. Maybe we ordered the wrong thing I don't know but was not great. read more