Korean BBQ bowl is amazing! It's got a healthy kick to it. Went in for a Philly and had to try it read more

PepperJax Grill - Korean BBQ bowl - Sandwiches Near Me - Omaha, Nebraska

Went to walk into the store to order my food. Doors were locked. Employees stared at us. Called the store to notify them the doors were locked. Guessing she unlocked them. Then left a review on the app and the district manager called and was stating that he sees people inside and because there was people inside that means I am lying. read more

All good things here. Great location, easy to find and plenty of parking. The staff was super friendly and efficient. I was bummed I didn't get to watch them make my food, I don't know why but I enjoy that part, lol. However, they created the masterpiece of a burrito and handed it over with a smile. This burrito was not only delicious, but jammed packed with the perfect amount of each ingredient. I think I had a shrimp in every single bite, if not two. I took this one on the road, would've had plenty of places to choose from for a seat. Large clean and tidy dining area. Great for a larger group too. I'll be visiting this location again. read more

PepperJax Grill - Catering options - Sandwiches Near Me - Omaha, Nebraska

Honestly so annoyed with my experience today at this location. I ordered a salad and a soda. I drove away and realized they didn't give me any fork so I drove back around to the ordering speaker and said that I needed a fork. He told me to pull forward to the window and I did, but I sat there for over 15 minutes trying to patiently wait. Initially he was helping a customer at the register which was totally fine, but then he stood at the back counter without acknowledging me until he finally opened the window asking what I needed. There was almost no lettuce (IN A SALAD) and the lettuce there was, was the stock of kale, many pieces too hard to even bite into, the ratios of lettuce to other ingredients was way off. While I was drinking my soda I saw a black speck smooshed between the rim up the cup and the lid so I opened it up to see a gnat or a fruit fly that had been smashed. Appetite lost, wasted money, wasted time. Poor service, poor sanitation, and they can't even get a salad right. read more

This was my first time at this location and I will definitely be back! The service was great and my Philly was the best I have had in awhile! It was very clean and the staff were fast and efficient when taking my order and bringing out our food. read more

I finally checked out Pjax after taking a bit of a hiatus over the years. I'm no stranger to these famous phillys, but I don't like to park, get out and go in to get my food. So, I'm super thankful they have a drive thru at this new location! I got a salad and it was good, a little light on lettuce and that got soggy, but the meat was ample for just being regular, and there is a option of double meat, called a gunner? I didn't know this, the whole ordering was a lesson in pepperjax all over but the teller was super nice and helpful. It tasted just like I remember! read more

We decided to go here for a quick lunch. My wife ordered a steak salad fireball with grilled veggies and salsa. My son ordered a shrimp burrito and a drink and i ordered a steak burrito fireball with everything. The floor was wet and slippery. It felt like too much soap in the mop water. It was hard to walk to our table. The ice machine associated with the drink dispenser was not working. No sign or offer to get ice by the staff. By the time we received our food it was barely warm. Neither my burrito nor my wife's salad had grilled vegetables nor was it seasoned well. Definitely not fireball. The men's bathroom was dumpy with an uncovered whole in the the wall for plumbing access. We will not come back to this pepperjax. Very disappointing. read more

The whole point of pepperjax is to watch them cook your food on the grill in front of you. To choose your toppings as you like. To watch it being made. To make sure they give you enough rice. This new one does none of that. It's all behind closed walls. I almost walked out. No one greeted me and they acted like I was a bother. I would get rid of the drive thru to get the old way back. Not a fan, won't be back. read more

PepperJax Grill - Where's the grill? - Sandwiches Near Me - Omaha, Nebraska

The focus of this location is definitely drive through. Unlike most of their other restaurants they do not grill the food in front of you, everything is around the corner. Sunday after church it was fairly quiet in the large dining room, but there was certainly evidence where previous parties had eaten. I do like the look of this new store, clean and modern. My steak Philly and fries tasted good per usual. There is a fountain drink machine so you can get your own drinks and refills, but the only ketchup available is in the tiny packets which I find fairly annoying. The brief interactions with one employee were pleasant. I think I'll head to other Pepperjax locations to be honest. Nothing particularly wrong with this one but I prefer watching them make it in front me and being able to pump ketchup into a little plastic cup for my fries. read more

Wasnt too bad. Like the fact they have Dorthy Lynch available as a sauce topping. Thought it crazy to order online and it showed it would be an hour before it would be ready for pickup. Once I arrived, called the store and told them what spot I was in and they were right out. They forgot silverware and napkins. read more

PepperJax Grill - Sandwiches Near Me - Omaha, Nebraska

Yet another bad experience at this location. I need to learn after the 1st time. Went here about a month ago to grab a salad in the drive thru. I hadn't been there in a while, but the girl on the mic was patient and friendly when I got to the window. I ordered a salad and a couple of raw veggies (I like that they offer cooked or raw). When I got to work and took out the food, I was so disappointed and I had to throw it away. For a place that partially specializes in salads, you think the lettuce would be fresh. I got brown, wilted, spoiled lettuce. And on top of that, the onions look raw, but the rest of the veggies were cooked. So upsetting and a waste of money. read more

PepperJax Grill - Spoiled brown lettuce and some veggies to cover up that it's spoiled. - Sandwiches Near Me - Omaha, Nebraska

Wife and I stopped in for two Philly steak sandwiches. Ordering fast and easy. Took sandwiches home and had the worst steak sandwiches of our lives. Every bite was 100% fatty and grissle. I was going to call to get reimbursed and complain but why. I don't want a repeat of bad food. So long and short of it. For $22.00 you get what you pay for. Literally junk food. read more

Do yall see this DRY ass sub???? Meat and cheese that's it! What you see is exactly what I received & I'm still in disbelief. I even called before placing my order to make sure the Junior Philly came with all the fixings such as onions, bell peppers ect as shown on the picture. She told me it did and the only thing that was different was the size. Unfortunately I ordered through door dash and couldn't get the $20 i spent back. The lady was nice and apologetic when I called to inform her however, she told me I had to go back through door dash. This place has really good reviews so I was really looking forward to this but instead it's still sitting on the counter. I won't be ordering from here again unless I'm at the restaurant. I'm not saying you shouldn't try this place out... just sharing my experience. read more

PepperJax Grill - Dry Shrimp Philly ? - Sandwiches Near Me - Omaha, Nebraska

See all

Horrible food; if I could give zero stars I would. First of all lunch for one person at a fast food restaurant shouldn't cost 17 dollars for a ice tea and chicken rice bowl. The chicken was flavorless, rice was undercooked and tasted funny. I ate a few bites and threw it in the trash. I will not ever be returning when I can go to Chipotle for $5 dollar less and get food with flavor. So disappointing read more

I went to this PepperJax last week with some co-workers and it was awesome. I've been to the PepperJax in Council Bluffs before, but this was about the third time coming to this location. I walked in, waited in line for a few minutes, and then the gentlemen asked me what I wanted. He was really nice and inviting. I got the Philly Steak Gunnar Fireball, which is double meat and cooked in jalapeno juice. The sandwich was about $10 but was awesome. Double meat is an extra $3.80, well worth it in my opinion. I also grabbed an order of fries. This time the fries didn't feel like they were cooked enough. They were a tad soggy and not super appetizing. I should have taken them back and asked for a fresh batch but was too hungry to wait. All in all, it was a good experience minus the fries. I am definitely going to go back again for some double meet philly steaks! read more

PepperJax Grill - The delicious double meat, fireball steak sub.... - Sandwiches Near Me - Omaha, Nebraska

We love pepperjax. However, very disappointed they now have a " tip" on the credit card machine. It automatically chooses a tip (18% was choosen the day we went) and unless you push the " No Tip" button, it adds automatically onto your bill. My husband didn't have his reading glasses on but didn't expect to have to negate a tip. Our question is ......... the people working at Pepperjax were very pleasant and did their job. However, that's what they're getting paid for. Why are we tipping? I would suggest the credit card machine have an option to tip but an option the customer would have to choose themselves. Very disappointed. read more

SO much slower than the the traditional serving line. I assume it's because they added the drive through. Not a "fast" food option anymore. Also took away the dressing bar. read more

Very very disrespectful staff. My husband was refused service because he forgot his mask so he left the store and returned with a mask, then they said they refused to serve him because he's disrespectful. Yet the staff flipped him off and cussed at him Because he started to record the interaction asking why he couldn't get service they were Saying "Get the Fuck out of my store". I have a video of them flipping him off and cussing at him probably better off that I cannot upload.Will never visit this location again. read more

PepperJax Grill - Sandwiches Near Me - Omaha, Nebraska

See all

I was craving some PJ's so we came here last night. I go back n forth between their steak rice bowl & steak philly. The seasoning they use makes the meat taste really good! Their fries are pretty good too. The best part... their SPICY RANCH! Have to put it on everything y read more

PepperJax Grill - Sandwiches Near Me - Omaha, Nebraska

See all

Philly and rice bowls are great. Recommend going inside as drive through is very slow- 10-15 minute wait on average.

I'm not a huge fan of the chain but I go because our church group attends at least once a month. This particular location has it's ups and downs. They definitely have their A Team, a couple C Teams, and today we got their D Team. It was horrible. Of the 10 entrees ordered in our group, 4 of them were messed up. The worst, my Loaded Fries that got put onto Rice and Beans. I love my church group but I'm done with this place. I'll be skipping lunch from here on out if they pick here.....I recommend the same to you..... read more

Haven't eaten a PepperJax for years... Decided to go to the new location and had a great experience! I ordered using the kiosk at the front and maybe waited five minutes after I placed my order to get my food. Spencer, the manager, came across as a wonderful person, and I appreciated watching him handle a disgruntled customer very well with a positive attitude. Looking forward to my next visit! read more

This PepperJax was 1000 times better when it was across the street and they cooked the food in front of you. I've never waited 53 minutes for rice bowl in 20 years eating at PepperJax. Even when the line was out the door! I happened to be in a spot where I could see the drive-through somehow they were prioritized over someone that walked in the store to order food. Don't go here unless ur ready to wait lobby was filled with waiting customers waiting! Get rid of the bar and put in another grill you need it and who ever had the bright idea to move the grill to the back in favor of a bar should be fired! read more

I'm apparently not in agreement with the majority here by only giving three stars (especially because Pepperjax was voted "Best Sandwich in Omaha" the past two years by Omaha magazine.) It's a place to get a gut-busting sandwich, without a doubt. Oh and fries. So you're not in danger of leaving here wanting more. I couldn't even finish my sandwich. But I also didn't feel sad that I didn't finish. If I had felt compelled to force it down to the point of feeling bloated, then I'd be more likely to give 4-starts. I'm not really a huge fan of philly's, but they're definitely the best thing on the menu here. read more

We go there a lot because it is just so amazing! I do suggest going to Pepper Jax. Now here is the real review. There steak is always fully cooked and all the toppings and veggies you would like. They cook it right in front of you! And my opion is that the prices are not extremely amazing but something I definitely recommend. They have amazing kids meals and adult meals. I highly suggest Pepper Jax Grill. P.S. They bathrooms and tables are really clean. Great options for sauces and drinks. read more

The guy taking orders took the order incorrectly, they didn't put mushrooms and olives on one of the phillys and when asked for them they were cold not cooked. Workers were rude, not paying attention to the orders, not ready to work fast pace. Girl with purple and blonde hair looks and acts like she hates her job i hope she's not the supervisor. good luck don't even waste your time. read more

PepperJax Grill - Mushrooms cold, not cooked - Sandwiches Near Me - Omaha, Nebraska

We didn't stay. We chose to go inside...as another reviewer mentioned, Pepperjax traditionally cooks as you watch. In this store, as we entered, my husband thought it smelled 'funny' and the floor was sticky. Nobody greeted us, even after the people in front of us finished ordering. Teheran young man who was running the order counter was busy chewing on a toothpick and playing with it. Not a sign I ever want to see in a place I am going to be eating at, pre-during, or post COVID. We did not stay. We did however go to another location and received better service. read more

We have been going to the old location across the street ever since it opened (well over a decade?) and I have had literally hundreds of great sandwiches there and to go. I went to the new location and unfortunately will never go back. Previously, you would walk in, be greeted by the friendly grill station attendant, they would take your order and make it exactly as you wanted it. You get it fresh off the line and enjoy. Now, they are all hidden around the corner with their back to you. We stood at the register for 5 mins before being acknowledged, then another 3-4 mins waiting to be helped. We did order and the order took way too long to complete, as it seems they prioritized moving people thru the drive-thru more than in-restaurant customers. They messed up my wife's order. They questioned if she ordered it correctly, as if we were in the wrong. Thankfully I had my itemized receipt and proved I am not a liar. I was then asked if we wanted them to remake it. Of course I did. Never once got an apology or a real show that my time and experience meant anything. I blame all of these issues on the new location layout (and maybe a little more training is needed for staff). Overall this new location is a bust. PLEASE DO NOT CONTINUE TO MAKE LOCATIONS IN THIS NEW FORMAT. read more

For a place that receives high reviews for Philly Cheesesteaks, I was not impressed, at all. Steak was dry, salty and a bit chewy. Green peppers and onions weren't grilled enough and they were scarce. Cheese wasn't spread or sauce, which makes a Philly a philly. Service was good though. read more

Today I ate at Gary R's original location and I considered how far this concept has come. I am fairly sure Gary's sale to the private equity company is complete. New menu additions are in place. Another remodeling; the second in about three years. Clearly the PE firm is positioning the chain for an IPO. The most interesting thing to me will be the financial results on the S-4. I'm guessing that an *average* ticket is twelve bucks. Cf, McDonald's, Shake Shack and Starbucks. What is the gross margin on that? At what point is there customer resistance to that price? I'm not seeing it as people still love this place; even the blue hair and bone-in-the-nose crowd enjoy the philly. Excited about an IPO, but dump Pepsi for Coke. read more

FAMOUS FOR - Philly Cheesesteak (3/10) If you're an Omaha newbie like me, and you heard this on the radio, first thing you should know, this is a local chain. It's set up and looks like a Chipotle. Few things about Omaha that don't sit well with me. McDonald's doesn't have Southern Chicken Biscuit, nobody knows about Coke Zero, and sports radio is all freaking college sports, and I HATE college sports! How am I supposed to update my Fantasy league if all you talk about is Husker this and Husker that?! Well, in my frantic Seek button mashing on the rental car stereo looking for ESPN radio or something, I come across this commercial where they basically tout Pepperjax as having the "Best Phillies in America!" Whoa, whoa, whoa. Let me get this straight. There is a city, 1,200 miles straight East of here that not only created this sandwich, but has their name in the friggin' sandwich, and of all places, Nebraska, a landlocked state that has an alarmingly high number of sushi restaurants, claims to have the BEST "That City" Cheesesteak Sandwich? Hm. Good luck! Ok, first of all, real Philly cheesesteaks have meat, cheese, and onions. They don't have peppers or mushrooms, or Dorithy Smith or whatever, and don't F around with raspberry vinaigrette, ok? So STOP claiming that you have America's best PHILLY when it is NOT a Philly! You can call it a Cheesesteak, but not a Philly. CHEESESTEAK Let's talk about the bread, because the bread is fantastic, and I want to cool off all this negative energy before I bring it up again. Bread is my enemy. It not only steals flavors, but it also butts in and adds its own boring flavors to ruin meals. Well, Jax apparently uses the same bread that they use in Philly, and it's very airy and thin, not crunchy or crispy, but it also dissolves fast, and doesn't leave a trace of taste. It acts as a good vessel and edible au jus soaking apparatus. The steak is a thin cut of ribeye, and beat to hell, so it comes out in shreds (not slices like Philly), and the cheese is probably white American, or maybe a blend. You specify the ingredients, but standard is peppers, onions, mushrooms. They cook it on the grill on the spot, have this neat way of blanketing the meat with the bread, and scooping it all in. I can't tell if it was the steak or the generous amounts of cheese, but it was salty as hell! I mean, it had to have been the cheese, but cheese salty has a different flavor usually, but this tasted like salt salt, even though there wasn't anything else that went in, but cheese, that could have made that. It was difficult to eat, but when you're hungry, you have no choice. They have a sauce station where you can scoop a cup of different sauces, like some vinaigrette, au jus, ranch, and stuff, but the cheesesteak is so salty, adding more sauce to it is just plan masochistic. But I have a weakness. I need hot sauce! They have their own Pepperjax hot sauce, and it tastes like a bad Louisiana hot sauce. It sucks, it's extra salty, and adds a cardboard flavoring, plus it's not spicy. Lose lose. PEPPERJOKES Well, how's that for "Failed to meet expectations"? Granted, Geno's and Pat's weren't my favorite cheesesteaks either, but I've had plenty of good cheesteaks in random places that were way better (and obviously less sodium) than Pepperjax. Despite this fact, I came here twice (yeah, I know, weird). It was fast and cured hunger, so at least that much good can be said about this place. If Chipotle was next door, I'd go there instead. read more

I'm a Pepperjax fan! They do a damn good Philly. Fries are always hot and fresh. Limited menu, but who cares. A philly and fries are why you come here. read more

Today we look forward to coming here for a nice Sunday lunch. We waited in line no problem. We get up to the counter, never greated. Our order confused for steak instead of chicken. So he threw the whole pan into the trash and made a fit and began our order again leaving our chicken on the grill for no time at all. The chicken was still cold and not even choped into pieces. As we go down the line. Not even greated by any employee. I enjoy the black beans. So I selected them. Not even thinking about it. Rice is all mixed in the beans. I am allergic to rice. So here I am. Paying $10 for a chicken nacho. Thats not even anything im happy and willing to enjoy. And to top it all off we had to clean off our own tables and ask for plastic silverware because there were no nice silverware to be found. read more

These guys make awesome cheese steak sandwiches. Now, if you're from Philly maybe they aren't authentic, but they are really good. Their menu is a bit limited, Phillies, wraps, rice bowls, and salads, but maybe when you do sandwiches as well as they do you don't need a big menu. I do wish they had a better selection of sides though. read more

The new location looks nice, yes but it's unfortunate not being able to see them making your meal anymore. I ordered a chicken rice bowl like always, the chicken was spongy, watery and truly didn't taste like chicken. The steak bowl we also ordered just didn't taste the same either. We used to love PJax but not sure if we'll be coming back after these changes. read more

Used to go all the time, but in the last year and half, the service, quantity, and quality have all fallen off a cliff. I decided to give it one more chance tonight. When I walked in it was dirty, I noticed the tv's are still off (been that way for over a year) and when I got to the counter, very poor service. Since the original owner sold it, this place is a joke. read more

One steak cheesesteak, one grilled veg wrap, one side of fries, one bolus of sodium. I can see why folks like it here - gigantic portions, high sodium content, simple menu options. Overall it was too salty, too messy and too mediocre for me, but I know some peeps who would love this place. read more

Pepperjax is part of the new "quick casual" wave of restaurants that seems to be taking over the world. They started in Omaha, as far as I can tell, but looks like they are branching out elsewhere. The original Pepperjax near 132nd and Center is the best, but we live near 120th and Blondo, and theirs is not far off. The philly's are solid - as are the wraps, rice bowls and salads. Portion sizes are pretty substantial, most people i know split fries with someone else. Stick with the steak, it's far superior to the chicken in my experience. read more

I'd rate this higher, but the bread is too doughy for my normal taste. Still, it's good for a change of pace and if you go away hungry, you are doing it wrong. The salads and rice bowl are good, but the added veggies are a bit bland to me. read more

They made us wait 34 minutes for one rice bowl and in that span of time we saw 2 people ask for a refund because their orders were wrong, they were trying to give people the wrong orders and the people told the workers that it wasn't right, the worker asked what's missing about your order and the people responded, "this is not my food", after all that time they tried to offer us a refund but the worker once again left our food on the counter, we just grabbed our food and walked out, we were not about to wait another 30 mins to get a refund. read more