Highly disappointed since they have good reviews. Tips: Do your diligence on pricing and make sure the tech is making an effort to fix the problem and not upsell you. The PM group I use reached out to Perry's for some work that a tenant reached out about. The technician Zachary T. went out and observed a few things: - garbage disposal in the kitchen - bathroom sink - bathtub He wasn't able to fix the kitchen immediately but completed the work in the bathroom. He came back and stated that the garbage disposal needed to be replaced and gave an estimate of over $900.... I had just replaced the disposal last year and knew that price seemed off. I contacted another plumber who quoted $350. Unfortunately he wasn't available until the next week so we decided to go fix it ourselves just so the tenant didn't have to wait longer than necessary. We were able to wiggle the disposal and remove the piece of ceramic that was causing the issue WITHOUT REPLACING IT. Additionally, the tenants let us know that Zachary really didn't make an effort to fix the disposal. I reached out to Perry's and was able to speak with the owner who stated he was going to speak with Zachary and also check the pricing since the cost of the garbage disposal was 3x the industry standard. He mentioned it could have been an issue with the new book they used to update pricing. I never heard back read more

Perry Plumbing & Pipelining - Invoice pricing for the work - Plumbing Near Me - El Cajon, California

We had an incredibly difficult situation with a neighbors sewage spilling onto our property and discovering their sewer mainline ran the entire length of our backyard and terminated at the street. Three other plumbing companies had stopped by to see if they could assist us and were unable to do so as the pipeline had a break directly next to our pool. Brandon Wheeler from Perry came out on recommendation of Fuller Plumbing, and we were lucky he did. He immediately was able to tell us that the neighbors "plumber" had been about to use a pipe-bursting method that would have most definitely damaged our pool in addition to other peoples sewer lines running directly next to them. He pinpointed exactly what needed to be done, and we were able to take that information to our lawyer and the homeowners to give them a deeper picture into what needed to be done to fix the pipe without further damage to our property. Of course, the eccentric neighbor had other plans, and it took over 4 months of legal and financial threats to push her in the right direction. When all the cards aligned, Perry swooped in and did a very difficult lining of the pipe in under a week, well before their proposed finish date. The value for this work is inestimable, as it gave us back our backyard after almost 5 months of dealing with an unruly neighbors crap....literally. Both Brandon and the on-phone customer support are second to none. They come highly recommended. Thank you Perry, you guys rock! read more

I had my pipes lined about 12 years ago. Recently, my sink backed up. Camera work revealed a restriction in the pipe, the work was not done properly. I should not have taken the easy way, which is what I did, though I didn't know it, and my pipes no longer flowed. Big mistake. Having no flow is not easy to deal with. My neighbor recommended Perry Plumbing. Their cost was less than someone else I was getting a bid from. Perry focused their work on what needed to be done, not a bunch of other stuff to run the bill up. They said their technology was better, that their lining was thinner and left greater diameter for water flow. Sure I thought...but I picked them. Wow. When I put a bowl of water in the sink to the flow, on the garbage disposal side, with the sink strainer in, I saw a whirlpool. What? Did it again, and LOL, a vortex sucking noisily as the water fell down the drain. Perry Plumbing inspected their work AFTER doing it, saw a flaw, and re did a part. Use them. Use them. Use them. Simon and his crew were fantastic. read more

We just want to thank Efrain and Project manager Nathan along with Ivan, Oscar, Angel and Mickey for the hard work on our bathroom disaster. They were very professional and kept the job nice and clean while we were living in the house. This was the first installment of a larger job but we are happy with their work and feel confident moving forward and their finishing the job well! read more

We had a slow leak in the attic. Two other companies came and neither could do the repair. Third time is a charm. Chris and Joseph from Perry Plumbing came out. They were friendly and professional. They kept us informed during the whole process which was pretty lengthy cause they had to leave to go buy some materials. They showed us videos, they made sure we understood what was wrong, and completed everything same day. At the end they even checked our water pressure to make sure it was right. As far as price, I'd say they're competitive. If we have any other issues that require a plumbing company, we will 100% be calling Perry. read more

I've now used Perry Plumbing twice and love them! Some months ago, we had a large leak from our water main. My regular plumber was unavailable and recommended Perry (just like they say, the Plumber other Plumbers recommend). Perry came and fixed the main and it's even better than the original. Fast, professional, reasonable. This week our shower drain decided it wouldn't drain any longer. Techs Chris and Chris came today and quickly got the drain cleared and flowing. Again, they were fast, professional and reasonable. Call Perry if you need service at home. We highly recommend them. read more

I didn't have any hot water in the bathroom , Sergio and Kyle came to my apartment and replaced the water mixer valve in holiday and gave us hot water to the bathroom and shower top . They really did a great work and quick fix. I will strongly recommend Perry plumbing to my family and friends. Thank you Sergio and Kyle . read more

We had a Similar situation as other reviews! After calling on a Wednesday and being told that there was a possibility of a technician coming out the same day, we were told on a late Friday afternoon that they still could not get anyone out to the house to change out a fitting for a new dishwasher that we were hoping to have installed by the weekend ! Called One of the "larger" plumbing companies ( which I didn't want to do ) And they came right away I tried to patronize local but sure didn't work out this time! read more

A+++ ratings - in both customer service and quality of the work done! This review is long overdue - we've utilized Perry's plumbing services for several big home projects. We called them out to our house again today for a plumbing issue, and the representative, Miguel, was amazing. Incredibly knowledgeable, helpful, and so friendly! We also appreciate how respectful this business is - their plumbers always wear covered booties before coming indoors - a small gesture that is greatly appreciated!! Don't hesitate to call Perry's the next time you need plumbing support. They're the best! read more

I am incredibly happy with the service I received from Perry Plumbing. From the front office, to dispatch, to the field workers, this company solved an incredibly stressful and difficult situation. My house was built in the 40's which translates into a dreaded cast iron piping nightmare. From the very beginning, Alex came out to assess the situation we uncovered during a bathroom remodel. He knew exactly what we were up against and recommended lining the pipes. Within a few days Ruben, Daniel and Dan came out and the bathroom problem was fixed. Thankfully during this whole process, they were able to identify and fix a separate issue in our kitchen sink. Estaban was the first to come out to assess the situation, he then had to call in Zach and Tony who also came out to try to find an alternate method to solve the problem. We have concrete walls and flooring and this was quickly turning into something a whole lot bigger than a quick drain snaking. Long story short, John, Alex, and one other supervisor came out to see if there was anything that could be done to not have to demo out our kitchen, and between all of them, they figured out a way to resolve the issue without having to pull cabinets and jackhammer out our kitchen floor. The professionalism, intelligence, and quality of every single employee that I encountered from Perry Plumbing helped me as the homeowner stay informed and confident that we had the right people on the job. Every person who came into my house was polite to my wife, daughter, and dog. They even wore coverings over their shoes when they came into the house. This is a top-notch family-owned company that takes pride in excellence. I am convinced they are genuinely looking to help people, not take advantage and make a buck off of desperate situations. I will recommend them to anyone and everyone anytime I hear of someone who has plumbing issues. If you have what appears to be an impossible plumbing situation, call these guys first! read more

We had an emergency backup and overflow in both the toilet and the bath basin. Brandon came in on a Sunday and got straight to work on the issues, was very diligent and focused on his work, and actually thoroughly cleaned all the work areas in the washroom AND polished the shower handle, faucet, and drain. He was incredibly professional and exceeded our expectations (all other plumbers we have used have been unprofessional, left large messes, and were quite loud). Brandon did a wonderful job and we will be seeking future services from Perry Plumbing. Thanks, Brandon!!! read more

Perry Plumbing & Pipelining - Plumbing Near Me - El Cajon, California

This guy's were awesome! Kept me informed through the whole process,cleaned job site great ,good attitudes. Really pleased with Perry plumbing. I made the right choice. read more

Very expensive!! They came for a less than 2 hours job and charged more than $800. I don't think that job should have costed more than $400 including materials and labor! read more

Isaiah and Matt were so helpful! We had a gas leak somewhere in our kitchen and they were persistent to find the root cause to ensure minimal damage to our newly updated kitchen. They were able to find it and fix it within a few hours. They did not leave until the job was fully completed and cleaned to our satisfaction. I'm so grateful for their motivation and superior service to help us. read more

Christian and George were extremely professional, knowledgeable and helpful. They came to install pipe lining at our house, and they made sure to walk us through the process step by step. We appreciated their friendly service. Thank you both! read more

Requested help to dislodge a spoon that was caught in garbage disposal. I did was not given a "free estimate" prior to services as the website says. It took no longer than 15 minutes, and I was charged $350. This is outrageous! I do not recommend this business. read more

Zachary came out to look at our shower drains which were slowly draining and was able to clear them out within a few minutes. Great job done and would definitely would recommend. read more

Thank you Dee and Chris S for the quality replacement work of multiple angle stop valves in my 20 year old house. You have given my wife and I some peace of mind that we don't need to worry about these valves going bad. Have already told family and friends to contact Perry's Plumbing for any plumbing needs and to specifically ask for you guys. Excellent work from quality professionals! read more

I placed a call to Perry Plumbing on Wednesday, Dec. 18th and am still waiting for a scheduled visit today, on Friday, December 20th. My last job with Perry was over $ 5,000, this job is a smaller one...I guess I don't really matter. BAD FORM, sadly I really liked these guys, all they had to do was recommend another plumber for the job and not leave me hanging. read more

I was able to get service day of and they sent Tony out to help us get our toilet fixed. Tony did a really good job of explaining what was wrong with the toilet, and offering great advice for preventative measures for keeping the toilet running well. He was also really quick with getting it fixed, and even went above and beyond to reassure that the toilet was working well but flushing it a few times to make sure there were no hiccups. I would totally recommend this place to others, and commend Tony on his great work. Thanks again!!! read more

This company strikes me as very disorganized. I'm still waiting on a written summary of work completed on 12/24/24. I shouldn't have to resort to a yelp review to get an invoice on an updated job. read more

We scheduled a service call, over a week in advance, to replace several angle stops in a condo unit. This sort of service is tricky to schedule because it requires a water shut off for the entire building (which is only possible and certain days, with lots of advance notice). The HOA and I got the water shutoff started and then I realized the plumbers hadn't arrived yet. I had to call them, wait on hold for 10 minutes, to find out that even though my appointment was "on the board", they actually didn't have anyone available for service today (not at the 9am time we had scheduled, and not any time later in the day), and that they'd have to look for some time next week to see about actually honoring the appointment we had made. So, after inconveniencing all of my neighbors, it took me to call them to find out they were going to stand us up. I find it incredibly disrespectful that they didn't have the common courtesy to actually notify me that they weren't going to provide us service. This is a company that I will never do business with again, and I strongly recommend anyone else looking for a plumber to look somewhere else. read more

The folks at Perry Plumbing found the sewer lateral at my house installed double y sweep clean outs and set up a sewer connection for my trailer. They did an amazing job and hooked up a military veteran discount. Thanks Perry Plumbing! I. Medina read more

I am incredibly impressed with the level of professionalism that Perry Plumbing & Pipelining has to offer! The crew who has been working on the plumbing at my complex have been working extremely hard. My neighbors and I are highly impressed on how respectful and informative this team presented themself's and this company. This crew cleaned up after themselves better than expected. Also, I had the pleasure to meet Daniel first and have seen the other guys around my community. The lead on this crew Ruben has his guy's working to perfection as a group. Dan p , Junior and Albert R. Excellent team work, you guys are the best! read more

We had Perry's Plumbing come out to our 72-year-old home to give us an estimate on relining our cast iron sewer pipes. We had a couple of breaks and the buildup over the years was insane. The estimator, Brandon, showed on time and was very professional and courteous. Brandon video scoped our lines and explained the process they were going to use. He assured me, Simon, who he will be sending is one of their best leads. After a few days, we received the estimate. I'm not going to lie, it was a sticker shock. More to follow at the end of the review... We accepted the proposal and the job was scheduled. Perry's Plumbing had to reschedule the job due to another job that ran over. We understand things out of our control do happen. The crew showed up on the new date on time. Simon, the lead person, introduced himself and his crew, Shawn, Albert, and Elias. They were all very courteous. We cannot say enough good things about Simon and his crew. They worked long hours and made certain we always had part of our house to use after hours and over the weekend. Simon knew his job extremely well and was very skilled. He took his time cleaning the fragile drains and relining them. He managed his team very well. They all took pride in the job, treating our house like their own. Shawn, Albert, and Elias were very professional and they too had a good understanding of our job. They all worked well together. When the job was completed and we saw how involved the process was and we saw the end results of our lined sewer pipes, the sticker shock of the estimate was easier to swallow. Brandon and I had a miss understanding when it came to the payment at the end of the job. When we received the estimate, I asked Brandon if there was discount if paying in cash, (check). He said between 2 to 3 percent. Guessing a credit card fee? This was not written in the contract, however, after discussing this with Brandon and his superior, Brandon honored his verbal promise. It was very much appreciative and great customer service! With all said and done, we would definitely recommend Perry's Plumbing for a relining of sewer pipes and we would highly recommend having Simon and his crew perform your relining of your project. Respectfully submitted, Andy and Kelli O San Diego read more

We have used Perry's Plumbing for over 20 years. Well, our hot water heater was over 15 years old and showed signs of stress and needed replacement before a total fail situation. Isaiah came out, assessed the situation, provided us an estimate and then replaced the unit along with the inevitable code upgrades. The unit is commercial grade so you can't get one at the Big Box stores. This ended up being a more pleasant experience that we expected. Everything was completed in one day by a true personable professional. Thank you again Isaiah! read more

If having your water problems fixed in a reasonable time do not call these guys. Shut my water off to find the problem then went home at 5 o'clock. Came back the next day and my water has been off for over 30 hrs and all I can get from them is they will be back to work tomorrow at 8am. This is the second night and going into the 3rd day of no running water. It's a no wonder other plumbers call them and I'm sure when they do call it's to ask wtf did you even do all of those hours! read more

Got a call from my downstairs neighbor that water was leaking down from his ceiling today. Perry Plumbing come by to find and resolve it. Ivan and Ricardo did a great professional job showed me that a drain pipe from the roof had disconnected causing the rain to fall from my ceiling into my unit and then down into neighbor's unit... They connected it and secured it in place and now I can get to the job of restoration; showed me picture of the issue and then what they did to fix it! What great service and relief for me. Thumbs UP!!!! read more

I thought I could replace a cracked sink and faucet by myself. But as with most home repairs things got complicated. All the piping under the sink had been glued and there was a leak that started at the valve. It's really hard when you are making a cold choice to have people come into your home to do repairs. I've never made a better decision hiring Perry Plumbing and Pipelining. Joseph and Isaih came out. They were professional, on time, friendly, efficient, respectful and they did an amazing job. In addition my initial contact person was great. Very empathetic, professional and got my needs taken care of right away. I have nothing but great things to say about this company and the people who helped. And the pricing for services was very reasonable. They will be my go to plumbing call for furture work. Thanks! read more

We appreciated how quickly Luis and Christina were able to come over and replace our washing valves in a day's notice! They were helpful in explaining what worked best for our situation and gave us an option that would make it easier to replace ourselves if needed in the future. Cost was reasonable when you take into account the tools and skills needed to perform the task. We're looking forward to calling them again for our future plumbing issues! read more

Perry Plumbing (Zach was our tech) did a great job at arriving on time, thoroughly reviewed the issues we had with our 2 sinks and shower. Suggested some easy fixes for a couple of issues and fixed our main issue with our sink/garbage disposal. Spent a good deal of time ensuring he dealt with the issue and checked with our condo neighbors as well. We would highly recommend Zach and Perry Plumbing. Note: quick responding too! We reached out in the morning and they were here before noon. read more

I cannot say enough about them. Professional, friendly and saved me a lot of money. I was quoted double the price to reroute my kitchen pipes instead then lined them. I was worried but they took their time with patience and knowledge they got the job done. Thank you so much. read more

Perry Plumbing answered the call at my condo for a leak originating in my unit. When Isaiah, Omar, Chris and Andree arrived they were friendly, professional, thorough, and respectful of the space. They answered all my questions, performed the work with the least amount of disruption and performed the work efficiently. When the work was complete Chris re-sealed the caulk on a separated sink. These guys were excellent at what they did and I would not hesitate to use them again. read more

Incredibly helpful and courteous team who were able to quickly resolve our issues. Rafael was especially exceptional. Would highly recommend Perry Plumbing to all. read more

I gave 5 stars because that was the highest allowed, but I'd give this company and the team on my project bonus stars if there was a way. My project was the removal of 74 year old cast iron drain lines under my home with new ABS ( acrylonitrile butadiene styrene - I looked it up). I had 9 companies come and give estimates and I chose Perry Plumbing for several reasons, first, they hit the marks with good reviews, had A+ with BBB, Lic checked out with Work/Comp and insurance. Second, their estimator, Brandon was thorough and explained everything in detail as to what, how, when, where, etc. Finally, the real measure of my high marks is for the 2-man plumbing team of Efrain and Jackson who actually did the work. While my project was likely not the most difficult - I have 3 ft crawlspace, but a very small access to it. They scoped out the situation, got all the parts they'd need, and laid down protective covering in all areas they would affect. When Efrain opened the drywall to access the cast iron SanTee connection in wall he discovered the challenge of removing and replacing it without having to open an extensive amount of drywall. He worked out a solution that was satisfactory to me. I mention this because he was adamant that my approval and satisfaction was a priority. Efrain and Jackson were friendly and professional in their work. I'm the sort of customer who likes to peer over the shoulder of people who work on my home and that did not bother this team. I ask lots of questions about why something is done, and "what's that called" and in general I'm a guy who knows just enough about something to be irritating. But Efrain is very knowledgeable and was patient and answered all my questions. Then we reach the real challenge. The main part of the job is done, the cast iron is out, the ABS is in and now they're reinstalling the pedestal sink. The drywall guy I'd hired to fix the wall in the short interim had cut out the brackets that held the bowl. Now Efrain and Jackson had to measure, level, and reinstall the brackets. They worked tirelessly and skillfully to overcome the problems of that reinstall of the sink. During that time Efrain remained both calm and pleasant, even as I hung by the doorway observing and offering uninformed suggestions. I recommend this company and this team to anyone who needs plumbing work. I will have Perry Plumbing do my next project of relining my exterior (also 74 years old) drain lines. read more

Perry Plumbing & Pipelining - New Tee installed around PEX supply lines - Plumbing Near Me - El Cajon, California

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Unreliable with multiple reschedules and $350 after hours charge -- of course we won't agree to that rescheduling!! Waste of time!

Here we go again....The challenges of owning a home. I have two hand sinks in the master and 22 years later they both started to leak. I didn't want to replace them as they are still in good condition and match the others. So we go to replace the internal valve kit. And as with my home, it was some complicated part and they were all frozen together, hence the leaking. No surprise, everything in this home is complicated. Perry's men, Hector and Dan (my same crew from my last disaster) got to work. One angle stop shut off valve snapped and the other was crummy. So we changed those out, too. These things just happen. If your going to change two tires on the car, you better just change all four. Folks, never leave crummy shut off valves!! Your homes best insurance, just do it. These two men worked diligently, carefully minding my dog Devo who was eyeballing them, and worked to fix my crazy complicated faucets. Their workmanship was outstanding, the pricing is right on point and fair, and lets not forget the ladies in the office. The ladies in the office called me when they were on the way, shazaam, right on time, and then without any questions or reminders, Margie sent me my invoice via email the next morning. From John, to Hector & Dan, to Margie, to workmanship, to pricing....Outstanding. Thank you very much. Deputy Dan read more

Perry Plumbing & Pipelining - New Hotness - Plumbing Near Me - El Cajon, California

Brandon showed up with a smile, on time, extremely polite & professional! I have had extremely negative experiences in the past so he really regained my faith that there are honest and dependable companies that hire very high quality employees. He provided a very reasonable quote for a shower faucet repair and left me with peace of mind that I finally have found a five star plumbing service that I can trust! Highly Recommend! read more

Efrain and Jackson are awesome. They are hard working and adjusted to the changes to the project well.

DO NOT USE PERRY PLUMBING. I had a horrible experience. I called last Wednesday, April 2 and made an advance appointment for Monday, April 7. They put me on the schedule for a 5 hour window from 12pm to 5pm today. My assistant never heard from Perry Plumbing until end of day today telling us there would be no Plumbers available today and that next available is this Friday???? My assistant and I blocked off our entire day today for 5 hours to make ourselves available only to have their scheduling rep tell us sorry too bad no one is available today. I called them now and spoke with one of their Managers, a woman by the name of Margie who claimed to be one of the Owners??? She was laughing on the phone as I was expressing my frustration with the incompetence at Perry Plumbing. I have never had a business owner laugh while I am filing a complaint with them??? She did nothing to correct the problem, not even we are sorry and we will have someone out first thing tomorrow morning. Don't do business with Perry Plumbing unless you want incompetence, and a waster of your entire day, and horrible customer service. read more