Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

This is our second time working with Eric, Don, and the team at DWM, and they've done it again…read more Finding a home that truly fits a family is no small thing, and they made it look effortless. They listened carefully, understood exactly what we were looking for, and delivered -- again. What sets DWM apart is how genuinely attentive and responsive they are throughout the entire process. Every question was answered quickly, every concern addressed thoughtfully. If you're looking for people who truly care about finding the right fit for your family, DWM are the ones to call. Highest possible recommendation.

Well let me start by rating the employee vs. the company. However, as a business woman, I want to…read morepoint out that your business is only as good as your employees. #sammimoserwingo was my property manager/point person at DWM. I was a model tenant for 2 years. The owner of the home I leased in Woodside, CA, died and negotiatong a few extra months with Sammi/the heirs of the property beyond my lease end, was antagonistic to say the least. They decided to sell the property, no problem with that, but #sammimoserwingo , greedy b**ch that she is raised my rent $300 at lease end for a few extra months- THAT was so unacceptable and unwarranted. Sammi is petty, inept, greedy and unprofessional. She pointed out "a hair" in the shower and stated that the house was not clean after I had spent $500 to hire 2 cleaners upon move out. She disputed the fact that I paid the cleaners cash (via Zelle with a screenshot) and she said that she required an invoice. Then she subtracted $675 from my deposit for "window cleaning". The house is 100 yeard old, some things never look clean, like wood framed windows on wood tracks. This #dwmproperties employee is petty, greedy inept and extremely unprofessional because she took basic business negotiatons and advocacy for one's rights (mine as a model tenant) personally and stooped to retaliatory action with my depost refund subtracting $675 for cleaning. Furthermore, curtains and curtain rods left behind, plants left behind, she said she would have the heirs reimburse me for leaving them behind because the beautifued the property. Liar, self-serving, petty, inept "professional". I guess she was desperately, at the cost of a model tenant's standing in the scope of things, trying to secure the listing of the property.

A+++ One year ago I switched my property management company…read moreto Marcus and South Bay Home Rental, and what a difference in the level of service! When I started a search for a new management company, I wanted a locally based company that focused solely on rental property management. Marcus is knowledgeable, professional, and responsive. Since he is locally based, he understands the unique circumstances of the Bay Area rental market. Marcus proactively sends reports regarding the overall state of the rental market in the area, which I find very helpful. South Bay Home Rental conducts bi-yearly inspections of my property, which results in detailed reports on the condition of the rental along many photos. I also receive detailed monthly financial statements plus a yearly summary report. Whenever I have a question or concern, I appreciate that Marcus provides different options and his reasoning behind them. Having South Bay manage my property saves hours and hours of my time, plus provides me peace of mind. If you are looking to change management companies- or debating if you need a rental property manager- I highly recommend Marcus and his company.

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

Went to view an apartment with another 2 people. This was on a Friday, put in an application that…read moreday. Just find out they went with the 2 other people that had viewed the apartment with me. They went with the other because that got there first. Tey moved in 2 days after viewing. They never check are application and has to refund the application fee. They moved in 2days after viewing. So, they never checked reference on the other 2 applications. Horrible Realty. STAY AWAY....

Don't use these people (the Santa Cruz location) I am a former resident of Santa Cruz and come…read moreback to town every winter. I contacted the Aptos office about a vacation rental. They never even bothered to get back to me.

I had a great experience working with Intempus Realty, and I especially want to recognize Katy…read moreNavarro for her outstanding service. Katy was professional, responsive, and incredibly helpful throughout the process. She stayed on top of every detail, communicated clearly, and made sure everything was handled smoothly, including following up on the microwave installation until it was completed. I really appreciated her attentiveness, dedication, and willingness to go the extra mile to make sure things were taken care of. It's clear that Katy truly cares about her clients and takes pride in providing excellent service. Thank you, Katy, for all of your help and support -- it made a real difference!

My dishwasher broke. Marcus came, diagnosed, and requested approval for parts. Later, upon getting…read moreapproval and ordering the parts, he arrived to install them. The dishwasher works great now. After several days of washing dishes by hand, I certainly appreciate the modern convenience. Armando Perez managed this fix-it project. I was kept up to date at all stages of the project.

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

Over the past 5 years, Gustavo has proven to be without a doubt, the BEST property manager my wife…read moreand I ever had the pleasure of working with. He is consistently always available and responsive (even on weekends at family events), and just a text or phone call away regarding any maintenance issues, or accidentally getting locked out. He resolves any random thing we throw his way above and beyond already high expectations in a very professional way, and with unbelievable speed and quality. We have recently moved, and the thing we miss most is having Gustavo as our property manager.

KRC Group managed my rental property for 5 years. My only regret was not hiring Steve sooner. He is…read moreexceptionally knowledgeable about current rental values, market trends, and has the strictest process of vetting tenants I have ever seen. If an applicant was good enough for Steve, they were good enough for me. Steve's team has an expansive network of vetted and trusted vendor referrals. His maintenance manager, Marejka, is so personable and knowledgeable that I ended up asking her for trusted vendor referrals for my own residence. I will miss her dearly. Don't try and manage your property on your own. It is a business at the end of the day, and this company knows how to get business done. They have several packages to choose from depending on the level of service you need / budget you have. They have rightfully earned my referral to my community members.

Unfortunately, I had poor experience. We are out of state and made it clear to the agent Elsa that…read morewe were very interested in the property. We scheduled a tour and booked flights to come see it. Days later, the agent informed us that another applicant had already been selected. We were never offered a virtual tour or the chance to apply first. This lack of communication and professionalism caused unnecessary inconvenience and cost. I would not recommend this agent, especially for out-of-state renters.

Keyrenter is a highly professional rental management company. I entrusted them with the management…read moreof my townhouse; the entire process went very smoothly, and every step was conducted with complete transparency. From now on, I can finally rest with total peace of mind.

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

His is very supportive and helped me a lot during my tenancy. I think he's a trustworthy person.read more