I contacted Pest Patrol for an issue with squirrels getting into our attic space. They have been…read moretop-notch every step of the way. The staff answered the phone and got me scheduled right away. The inspection crew that came out was very thorough identifying places where the squirrels were entering. They kept me informed every step of the way and took photos of the problem areas. They wrote up a proposal so there were no financial surprises and the proposal comes with a year guarantee. Samuel V came out today and closed up all the open spaces. He too was thorough and kept me informed and also showed me photos of the work. I highly recommend.

Sebastian is a great employee and did his work quickly, efficiently and competently as he rooted…read morearound in my crawlspace for evidence of rodents. If I had a business, I would consider myself really lucky to have such an employee. He went under the house, found evidence of a new rodent incursion and then covered the whole property to mend the holes in mesh that covered crawlspace vents, set traps and then came to explain what was going on under my floors. He showed me pictures of both the problem areas and areas that appeared secure under my house. We then walked the house perimeter to show where the critters likely got in there during the recent snowstorm. I'm confident in the accuracy of his assessment. He'll be back in a week to check on the traps. I have needed a new vapor barrier down there so I will be getting a bid for that as well. All in all, the pricing was fair and the service exceptional. I did not want any poison used as I have dogs that I need to protect. Job well done. Thanks, Sebastian.

I had an amazing experience with Pete's Pest Control just now. I found a swarm of hundreds of…read moreflying termites on a front yard railroad tie this afternoon. Based on yelp reviews I called them. After confirming the type of termite (dampwood) Pete said not to do anything because they only live in that sort of soggy wood and they'd be gone in an hour. He was right! He then reassured me that they'd leave the house alone. I'd have spent a LOT of money if he'd told me I needed to get rid of them, so I'm extremely grateful for his honest advice. I know who we'll be calling if we need assistance in the future!

We love working with small, owner operated businesses that are conscientious about providing high…read morequality work. We found Pete's through Yelp and were very pleased with our experience. Over the summer, we discovered subterranean termites under our bathroom flooring and requested quotes from multiple companies. We chose Pete because we sensed a high level of integrity and trustworthiness when we speaking with him. He was very knowledgeable about termites and explained the extermination process in great detail. He recommended that for the most effectiveness, the best time of year to address our infestation was in the early spring. Pete was very responsive in getting back to us whenever we reached out. His crew was at the job site on time and completed the work on schedule. He did a great job of explaining what they were doing and making sure it was done properly. He also provided guidance on steps we could take to address some of the other pest issues we had been experiencing. We give Pete five stars! We wish all of our contractor experiences could go as smoothly as our project with Pete.

New Leaf helped us immensely in our move-out process. We had an unexpected mold issue come up…read moreduring our repair period while selling our house. New Leaf came and fixed it on a tight timeline, saving our home sale at a reasonable rate. Responsive, thorough, and fairly priced company. Highest recommendations!

New Leaf's helped me with pest control through three properties now, as both a tenant and…read morehomeowner. Unfortunately in Portland it's often not a matter of "if" you have to deal with pests but "when." In one house, I had rats crawling through a hole in the floor, stealing expensive in-ear headphones, and making their nest in our oven. At another house they'd made swiss cheese holes under the home's slab. After both of those lovely scenarios, I'm not messing around. I hired New Leaf for preventative care after I bought my first house. Especially important as it's located near restaurants and commercial spaces with dumpsters and food waste which is a dream for rodents. New Leaf hasn't tried to price gouge or pressure me like some other pest control companies I interacted with. However their fee isn't cheap. I think they charge me ~$80 per visit though their website says fees start at $98. They recommend monthly treatment at first with the possibility or reducing to quarterly visits if things are looking okay. I haven't found their ant spray to be all that effective, though who knows if things would be worse without it? I appreciate their helps with rodents and wasps. One technician noticed my Backyard Habitat sign and suggested some adaptations to the treatment plan. So if you're looking for eco-friendly or low-chemical approaches, let them know. Scheduling has always been easy, and both the office and technicians are communicative and prompt. Some of the techs do like to chat so I have to excuse myself and let them (and me!) get back to work. They provide a variety of services in the Vancouver and Portland area: pest control for ants, bed bugs, wasps, termites, and rodents, as well as more general home maintenance like crawl space, duct, and sump pump repair. Probably more if you inquire!

John R. from the Vancouver location was my technician, and he was kind, thorough, explained…read moreeverything plainly and most importantly he listened to me. I am sensitive about animals suffering, and he treated me with respect and empathy about this. He was on time and showed when he said he would both on the first visit and the follow-up. I am glad my landlord went with A&A, I am happy with the service I received.

This company is horrible if you want to cancel your contract. We agreed and signed a contract a…read moreyear ago for them to come out 4 times. Well after the 4 times they just keep making appointments and won't let the renter cancel them so we called to cancel and they say oh we can't cancel unless you let us come one more time. Well when you sign up you have to let them do an automatic withdrawal. So we gave them the credit card number because that can be refuted if need be. Then they call and say that won't work we need your debit card. So we trusted the process. Stupid on our part evidently. We had to go to the bank and cancel the debit card so they cannot take any more money. We will be filing a complaint with the BBB. Just be very careful with this company.

I do not recommend Eradicon Pest Services…read more When I purchased my duplex in January, the previous owners had already been using Eradicon for a rat issue for over a year. In June, my tenants suspected rats were back. I contacted Eradicon (their name was on the traps), and the soonest they could send someone was 3 weeks out. The technician, Cameron, found that all the traps were empty of bait, refilled them, plugged one hole, and claimed there was no new rat activity. There was no follow-up, no clear communication about cost, and no mention of future service--even though I asked. Just a few days later, my tenants trapped four baby rats inside their kitchen. I called Eradicon again--another two-week wait. At that point, I contacted EcoCare Pest Control, who came within a few days. Their inspection uncovered multiple dead rats, several unsealed access points, lots of fresh droppings, and a crawl space in serious need of cleaning and repair--all of which Eradicon had overlooked. When I called Eradicon to cancel service, I was transferred to someone named Mitchell. I asked multiple times to end the relationship cleanly, but he continued making excuses and insisted I owed $495 for five services--none of which I agreed to. There was never a cost estimate or service agreement discussed with me. Mitchell also claimed the ongoing rat problem was due to the "high concentration of rats in the area"--a statement that felt like deflection rather than accountability. When I mentioned that I would be leaving a review, he accused me of being "retaliatory." This company was unhelpful, unresponsive, and evasive. I wish I had switched sooner. If you're dealing with a serious pest issue, I highly recommend going elsewhere. (Updated August 2025): Eradicon's reply contains several misrepresentations I need to correct. This property was serviced by Eradicon multiple times before I purchased it in January 2025. This was confirmed not only by the tenants, but also by the previous owners' financial statements and by Mitchell himself when I called. In June, I contacted Eradicon after signs of rats returned. Their first available appointment was three weeks out. The tech, Cameron, said there was no active rat activity, refilled empty traps, plugged one hole, and gave no plan or pricing, despite me asking. Ten days later, EcoCare inspected and found dead rats, fresh droppings, and unsealed access points--all of which Eradicon missed. EcoCare backed this with photo evidence. When I called to cancel, Mitchell claimed I owed $495 for five visits, which I never agreed to and was never quoted. He also blamed the infestation on a "high rat population in the area"--a baseless excuse. This duplex is in a residential St. John's neighborhood. I wasn't confrontational--I simply declined to pay for unapproved services and said I'd leave a review. That's not retaliation--it's transparency. Eradicon charged for repeated visits while doing little to solve the issue. I've since hired a more effective provider. Others can make their own call--but I won't be using Eradicon again.

When there's a scratching noise in your walls Who you gonna…read morecall? Eradicon Had a wildlife issue. Josh and team were so helpful in a difficult situation. After a few days of no scratching sounds, Josh repaired any openings above our porch with flashing. It's about 3 weeks now and still no scratching in the walls at night. Job well done!

Chase and Ray were amazing. They were helpful, considerate, informative, and incredibly…read moreknowledgeable. The price was very fair, a fantastic value. We needed help with removing a yellowjacket nest on our house -- for Chase it was easy. We couldn't believe how great Burton is but we'll be recommending them (and raving about them) to anyone we know in the neighborhood who is having issues with bees or other pests.

Whenever I have an issue with rats or my crawlspace, in any of the properties I've been associated…read morewith, I called dan. He's genuinely a nice person, knowledgeable and won't build you for a necessary services or expenses. We had a very expensive problem and he made it go away for a very modest fee.

I had wasps in my car and was having some difficultly finding someone who could service a vehicle…read more They came out same day and were super helpful, at a good price. Would definitely use them again in the future for other pests.

Jay was very helpful with a rodent problem - responsive, knowledgeable, no contract, and a…read moregenuinely nice person. You won't be disappointed with his service. This isn't a BIG corporate service with lots of rules - he's just honest and takes care of the problem.

Wow!!! Faith in humanity restored! We had a service representative come to our house, inspect it,…read moreand say the mouse droppings were all old and just needed to be vacuumed up....and charged us $0!!!! We are so impressed with the customer service and honesty!

Extremely easy company to work with: booking and service call…read more Michael called in advance of his arrival and got to work and identified the problem immediately. He treated the home and made me and my tenant very happy. I will use them again and recommend to friends and family.