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    Pet Edge

    3.2 (42 reviews)
    Closed 8:00 am - 9:00 pm

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    Reviews With Photos

    She loves her mouse doll!
    Elena B.

    WOW! What a great place for pet toys! My husband and I recently became the happy owners of a Rottweiler puppy, and she has proven to be more like a pirana than a dog when it comes to her toys. She shredded some "high end" toys I got at PetCo and I was getting tired of dropping $9+ per doll, when my co-worker told me about this place. The toys here are well made, cute, and incredibly cheap. I bout 4 dolls for my pup and it only cost me $7.50. I would have paid that amount for one toy at PetCo. There is a huge selection of leshes, collars, raw hide bones, food dishes and more here as well. Whats more, they have a website with tons of great products, (like the seat gaurd for your car) which you can order online and then pick up in store. I wish I'd found this place sooner, I'll be coming here for all my puppy's toys from now on.

    Driving up to one of my fav. doggie stores in Reno.
    Ateh M.

    I am heartbroken that they have closed the store about two years ago ;( this was one of the perks of being in Reno, now I have lost that finale of my visit here in Reno. Please bring it back!

    Poor customer service

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    13 years ago

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    Pick up a catalog or visit the website to decide what you want, call or fax your order and stop by to pick it up.

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    Pack City Doggie Stylez - Mila enjoying a walk.

    Pack City Doggie Stylez

    (38 reviews)

    Last year I adopted a senior dog who, coincidentally, used to be brought here for 7 years by his…read moremom who passed away. My boy is (we think) a Cockapoo and is EXTREMELY difficult to groom. He won't stay still, thrashes around and gets very loud/growly when his paws and butt are touched. Ellie has done an amazing job with him!! She's been so patient with him, especially since he was described as being one of her most difficult grooms ever. Ellie has always been very communicative about any issues that came up during the grooming, all while being very kind and not at all judgmental. I cannot recommend this salon enough, especially Ellie if you want someone you can trust to take care of your difficult dog.

    They used to groom our Therapy Dog Keno, but abrutley told us she could now longer groom her…read morebecause she had a bad back. We were so disappointed because she did and fantastic job. Later found out through another Newfie owner she has two, that she was still grooming her Newfies. Really, we were always on time, tipped very well and we have never had any complants from any groomer on her. Luckily found another groomer who does just as good of a job and is thrilled to groom her. Wish you had told us you were having problems with her standing, not long after we left she was diagnosed with Adisons and we almost lost her. She was not standing for you because she couldn't. Luckily she is doing well now and will even hold up her paws for her new groomer. Never had an issue with your work it was excellent just hurt you did not completly disclose to us what the issues were.

    Animal Oasis - That handsome doodle boy Archie

    Animal Oasis

    (194 reviews)

    Best daycare for my doggies. They always want to return back. Staff are so nice and helpful!read more

    Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

    Hands To Paws - NOT how a long haired dachshund should be groomed!!!

    Hands To Paws

    (101 reviews)

    I walked in and they gave me an appointment in two days. Very happy with the results. My pup is…read morecool and comfy.

    Very disappointed with Hands to Paws and Emylia…read more I normally don't leave negative reviews, but I feel people should know about my experience with this business. I traded Emylia three pairs of grooming shears, a set of clippers, and four clipper blades in exchange for three grooming appointments for my dog, Pete. I received two of the three appointments. On the day of my third scheduled appointment , Emylia called in sick and did not notify me that my appointment had been cancelled. I showed up expecting Pete's scheduled grooming appointment and was informed she wasn't working that day. While I was standing at the counter, I quietly mumbled to myself, "F**K , she still owes me a free haircut" The employee immediately responded, "If you ever talk to me like that again, you'll never be allowed in here again." I found that response unnecessarily rude and confrontational, especially considering I wasn't speaking to her. At that point, between the cancelled appointment with out notification and the way I was treated by the employee, I decided I no longer wanted Pete groomed at Hand to Paws. I asked Emylia for the $70 value of the unused third appointment to be refunded. She agreed to arrange payment the following week. That week came and went with no payment. I got a text from Emylia she wanted to give me back the clippers. I declined she's already had them in her possession for over a month. I followed up by text Friday and still have received no response. People get sick, and I completely understand that. The problem is the lack of communication, the way I was treated when I showed up for an appointment that had been cancelled , and then the failure to follow through on an agreed-upon refund. The $70 isn't really the point. Its the way the entire situation was handled. I expected better customer service and better business practices. Based on my experience, I cannot recommend Hand to Paws.

    Pet Edge - petstore - Updated September 2026

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