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    Pet Express

    4.6 (109 reviews)
    Open 10:00 am - 7:30 pm

    Pet Express Photos

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    I made a joke to the cashier when I bought this duck toy saying my dog was going to rip it up in 24 hours as she did with all her other toys, but here he is, Mr. Duckworth, still entirely intact 6 months later and her best friend. Love this store

    Candace W.

    Normally I love shopping here but the last 2 times were not a great experience. My husband went in to get food and hay for our bunny and the new lady working had no clue how to ring the items up. He was there waiting patiently while she called different places for pricing and it took WAY too long. I tried going this afternoon at 3pm when they were open and no one was there. The door was locked and there was a sign that said be right back...no clue what that means but I wasn't able to get my Dog food and it's quite disappointing...i also saw 2 other people trying to shop and had to leave. I am a loyal customer and have been for years. If this continues I will definitely find somewhere else to shop for my animals.

    One more satisfied customer
    Barry I.

    I'm writing this review partly out of guilt because we've been using an online pet food service since our regular neighborhood store closed down and then the pandemic hit. However, I've been to Pet Express twice since then when supplies ran short and my experience has been extremely positive. The owner is lovely, as was the young man who helped me yesterday. They have a lot of high-quality cat food that is not available from online warehouses, the store is clean and inviting and staff are helpful and pleasant to talk to. It's much easier to buy six weeks'-worth of cat food from an internet supplier, especially during a lockdown but now I feel the need to support great local businesses like this; I will have to figure out how. meanwhile I recommend Pet Express very highly.

    brb sign, but they never come back

    I live on the same block and would love to support a local business. But three times in the past month i've shown up to get dog food and there's a sign up that says "we're open, be right back..." -- each time i've waited between 20-30 minutes and no one shows up. I watch other customers walk up, wait a few minutes, then leave. TBH i'm writing this review as i stand out front right now. Photo of BRB sign attached, bags of dog food sitting on sidewalk out front just out of frame.

    Thank You Pet Exoress

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    8 years ago

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    9 years ago

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    8 years ago

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    14 years ago

    Great store, knowledgeable and helpful owner and great prices. What else would you want?

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    6 years ago

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    6 years ago

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    9 years ago

    Love this place. Great variety of high end and healthy food. Knowledgeable staff who always greet you. Best pet food store in the area.

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    7 years ago

    Neighborhood pet store. Always friendly and helpful. Will special order and I do as my are finicky eaters

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    12 years ago

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    9 years ago

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    8 years ago

    Totally what i needed. Thank you guys so much for your knowledge and expertise. Opie will be a very happy kitty when i get home

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    9 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    14 years ago

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    18 years ago

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    10 years ago

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    6 years ago

    This place is the best. The employees really know their stuff. My dog loves the products they carry!

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    17 years ago

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    11 years ago

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    14 years ago

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    13 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    13 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    10 years ago

    This place is great! Prices are competitive with online and big chain stores so why not buy local and support the small but mighty?

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    12 years ago

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    11 years ago

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    16 years ago

    I love this store! they are always sooo friendly, knowledgeable, and their prices beat anywhere else. Highly recommended!

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    14 years ago

    Great selection of all natural foods for your pets! Cheapest prices I have found in LA - a lot cheaper than pet store chains.

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    15 years ago

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    12 years ago

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    Page 2 of 3

    Ask the Community - Pet Express

    Do you have a machine to make personalize collars? I need to make my kitty a collar with her name on it and my #...do you offer this service?

    Hi, I'm sorry but we don't have the machine for personalize collars. We basically offer Natural… 

    View All 3 Questions

    Review Highlights - Pet Express

    Anyone I have ever met in this store has been super kind and helpful but not OVERLY helpful like the people at healthy spot.

    Mentioned in 6 reviews

    Read more highlights

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    Burbank Scales N Tails

    (265 reviews)

    We've had great experiences at this store. We purchased our beardie from her and buy weekly buy…read moresupply. Max and the staff are very knowledgeable We appreciate the time they take with the customers in educating on us these beautiful creatures

    So I walked in with my child who is 12 years old few months ago who is fascinated with little…read morecreatures and he was so excited to be there. As he was wondering about looking at the creatures, the desk clerk came up and told me, "there are many kids who come here with conditions like your son but can you watch the kid because he is getting in the way of the other customers." He was directive and sharp and so I complied and apologized following my twelve year old's lead who was just very curious and excited to be there. As we stood in line to pick up our items and pay, Although we were waiting in the front of the line, he quickly attended to another customer who was not staying in the line. I asked him we were here waiting for the turn first. He then acknowledged us and said that he was sorry and then took our turn. Today, I think that experience was dominating me when I found out that an item we needed for the dying reptile was missing. I want to extend my apology to the attendants who helped gather a few things which I believed that they left it out by accident. All is good with me but I wish that there was a bit more sensitivity for the children who walks in with special needs and how you address the parents because sometimes kids are exfoliating their curiosity just to be bewildered by the creatures you have. I was surprised at the clerks lack of emotional sensitivity calling kids like that but after all, that is why they are there. We are there to support the local business and most of all, our kids love that business .

    I-Stay U-Go

    I-Stay U-Go

    (34 reviews)

    I can't say enough good things about I-Stay U-Go!! Hilma is super friendly, professional,…read moreknowledgable and has a sincere passion for animals which is very evident from the way she treated my puppy. At one point, my puppy, Molly was licking Hilma while she was getting groomed, for her first time there no less!! I couldn't be happier with the service. I love that my puppy didn't have to wait in a holding area with a bunch of other dogs waiting for their turn like other places. Hilma was also kind enough to give me some tips on how to care for Molly's fur and ears as I'm a first-time owner. Molly and I will definitely be returning!!! Oh, and the place is totally adorable!

    We used this place for two different services when we lived in Glendale. One was grooming for our…read moreAustralian Shepherd and the other was for petsitting & walking. This review is mainly for the petsitting & dog walking because we decided that was the best service they provided us. Just a quick note on grooming -- They only lost one star because the grooming wasn't entirely up to our standards. After our grooming visit, our dog experienced some temporary skin irritation on her back - possibly from dryer burns, hard brushing or just an allergic reaction to a shampoo used. Also, her hindquarters were clipped awkwardly, although that one may have been my fault for being unspecific in my request. Our dog and cat seemed like they were well taken care of on all the occasions we left them in this company's care. It was clear that our dog loved them. Our cat is sort of a snob, so who knows what he's thinking, but he did seem as content as usual when we got home. Tammy was our main sitter/walker there and our normally shy dog adored her & her little dog. Sometimes we'd run into them in the neighborhood and Star would get super excited to say hello. That says a lot! Also, the company was great about communication, before-during-after, provided easy billing, set up easy key exchanges and they were always pleasant & gracious. It was also nice that our home was always clean when we got home and everything was in its proper place. We recommend their petsitting & dogwalking services to others in Glendale. And we wish we didn't live so far away now so we could keep using them!

    Petco

    Petco

    (132 reviews)

    My first time visiting this location. It's pretty nice. Plenty of parking spaces. My puppy and I…read morereceived free treats with coupon for grooming from Leah. I appreciate that. I bought one outfit for my puppy. I think the cashier was new. I only bought one item but it took forever to ring me up and get a receipt to print out. Cashier was nice though.

    I'm so disappointed in the treatment of their animals in this Petco, most their fish was staying…read morestill, a sign of stress. Especially their goldfish their goldfish tanks were in horrible conditions. I don't have any photos to provide but the goldfishs were overcrowded, huddled into a corner and all turned black. A few times I've seen dead fish on the bottom of their tank. Which all of these are clear signs of extreme stress. I've seen you guys have put a under observtion paper on their tank. But I haven't gone back to petco recently so I do not know the current conditions of the goldfish. The bettas do look quite healthier than other bettas I've seen but still they're in bad conditions. Which is some progress. And the kois I've seen you guys have noted per koi is about 25 gallons if that was I remembered but I've seen at least a dozen koi in a about 15 gallon tank.was walking about the store the animals looked quite alright. The birds are quite cheerful. Then I walked by the hamster section I see this one hamster running around the perimeter of their cage over and over again which is zoochosis. A sign of stress. Petco if you are going to sell animals please give them proper care!!

    Pet Express - petstore - Updated September 2026

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