0 STARS! This place is always so rude when I drop off my fur baby. I've asked for certain hair cut styles and they disregard my choice and do whatever they want. When it's time to drop him off he's always so scared to go into their arms. As soon as I pick him up he looks so sad. I don't even want to know what they do to my baby in there. LAST TIME I BRING HIM IN, this time they cut off his little toe nail and his corner lips so bad. Only way I noticed was because when I took him out to potty he was limping. DONT bring your babies for a cut here. read more

Pet Paradise Grooming Salon - Cut his toe nail completely off - Pet Groomers Near Me - Chicago, Illinois

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BEWARE!! absolutely horrible rude people, place is a dump. Picked up my pup with broken blood vessels in the eyes, vet suggested she probably fell off the grooming table and was strangeling herself cause she was left unattendend on grooming table. Dogs just wonder on the floor after gromming session picking up hair,flees and germs. #neveragain read more

Worst day of my life and for my poor father. 12/17/19 they let our family dog out!!!! They lost our dog!! They let our German Shepard run out the facility. When my dog was found by the owner and my father my poor dog was cut and whomever caught her hurt her because she has pain on her neck. Aside from all this they still requested payment for the service! Are you FUCKING kidding me! Never in my life have we experienced something so fucken scary in our lives. FUCK THIS PLACE! People should sue them. They are lucky we found our dog. So grateful that we did. Please NEVER GO to this place. DONT DO THIS TO YOUR PET. read more

I was refered here by My GF, we both take our Dogs here. I have used there service 4 times and have to say the only think i can complain about is it took over 5 hours to get my dog back once. It wasnt a big deal but that day i did try to pln out my day accordingly. Otherwise this place is pretty Awesome, Great employees and my dog always comes back smelling a looking good. They will continue recieving my business for the forseeable future. My advice would be to TAKE YOUR FOUR LEGGED FAMILY HERE. read more

This place is horrible. Do not take your dog there. They are extremely ruff and will cut your dog up every time. I've been twice and both times they cut my dog and the last time they cut him and didn't bathe him at all. Gave me back a dirty dog after waiting 4hrs. HORRIBLE read more

Been going for years and they have done the best job. Dogs look amazing after they finish with them, we recommend it to other people and they also have said the same. read more

I've been coming here for over 5 years and they do a pretty good job and the prices are very reasonable. However, I do have my doubts on this place. When my mom has taken my dog, she's seen the workers hit other dogs which made us nervous. The good thing is they always compliment us on how well-behaved my dog is, making me believe they don't do anything to her. I also agree with the other comments that mention how rude the workers are. read more

Never ever take your pet here. The owner of the establishment is rude and I have seen him hitting and yelling at other dogs. He doesn't know any good customer service. If you love your pet, don't take him/her there ! read more

I had hoped to like this place because it is local but unfortunately, I will not be returning. I came in with my dog on my way back from a walk. The person behind the counter asked if I had been there before. I said no which made the guy upset. I though he must have been joking but he was rude and short. Aside from this, they are way too expensive- $40 for a bath. For that price, I would expect some better customer service. read more

Walked in here and it was dark and grime. The man at the cashier didn't even greet us, i said "hello." He didn't even respond. He just said "can I help you?!" Like seriously? What a D*CK. As a dog owner and lover I need to make sure my dog is in a friendly dog loving environment. The people here are NOT loving. The employees look miserable and it's so awkward in there. My dogs heart was pounding as we walked in. She's been there before but had a horrible experience. STAY AWAY. Never leave your beloved dog in a shit hole like that. read more

Horrible place to take your pet!!! Guy at the counter so rude. It was busy when I walked In and he rushed me to tell him my services. They returned my toy puddle with a deep cut on her left harm and to top it off they put some sort of GLUE to make it stop bleeding!!!! And glued some of her hair back so that it wouldn't look that bad. HORRIBLE PLACE read more

Pet Paradise Grooming Salon - They returned my toy puddle with a deep cut on her left harm and to top it off they put some sort of GLUE to make it stop from bleeding - Pet Groomers Near Me - Chicago, Illinois

Great place. Very friendly people work here. I took my cocker spaniel mix for a hair cut and he came out looking so handsome. They bathed him, did his nails, cleaned his ears and other stuff but I forget what. He smelled like he had cologne on as well. Very well priced as well. Only 35 bucks. I was a walk in but they still took him even though they were all booked. I picked him up 2 hours later. I have nothing negative to say about this place. read more

I came to this places today to get a yorkie I just rescued a good haircut there where two people that looked right at me and didn't even acknowledge me had me waiting for more than 5 min and I just had to walk out this place was dirty and I wouldn't trust them ever with any of my dogs read more

Didn't know what to expect when I dropped off my yorkie. When I pick him up, I thought I was given a different dog, he looked so well groomed, with the exception he had a red eye. I was told maybe because of shampoo into his eyes, I never had that problem at home, maybe because I use a special shampoo for him. Everything else was great, i, ll c if this red eye thing goes away. read more

The owner was completely delightful and introduced me to a dog with the same name, Chloe. They made my dog look like a whole new girl. Great job read more

New to area and was pleasantly surprised and happy I found a new groomer. The service was friendly and great. His haircut was exactly what requested. I am definitely going back! read more

Love this place !!! They did a fantastic job with my baby she smells and looks good. Totally recommend this place. Just needs a little cleaning and organizing..... read more

Pet Paradise Grooming Salon - My baby smells good!! - Pet Groomers Near Me - Chicago, Illinois

Brought my shitzu here once and he came back with flees and scratches. Kind of pricey

I took my golden doodle here. It was not that cheap and my dog came home with cuts. So disappointed !

Have been going there for a while and have always receive attitude, today a man comes out from the back with an attitude so I decide to address it. When I told the man they always have an attitude if he wants to, just let me know he doesn't want to service the dog and I'll leave, instead of providing good customer service, he says ok then take the dog. Every time I would go in my dog would start shaking, I guess you should follow your dogs instinct. This man claimed to be the business owner and treats his employees as if they were slow. I was looking to support a local business but with this service it won't be long before they close! read more

The groomer cut my dog's ear and didn't even have the decency to tell me about it. I had to find out on my own when I took my pup home and was playing with him. My pup cried when I grabbed his ear; then I saw the cut and blood. When I called to speak to the groomer, the lady on the phone was so disrespectful and unprofessional. I should not have left my dog there. When I first walked in things looked sketchy. All the dogs are free to roam around the salon. Do not trust your pup to this place! read more

I brought my dog here before and now he is scared to go anywhere. He gets anxious when we took him here. We thought it was just because he didn't feel right. Then my friend's friend said that she took her dog there and came back with red eye. With that info we thought that he got hit. They need to change their ways. read more

I absolutely love this place. The owner is amazing with my two boys (my two cocker spaniels). My dogs are not the best behaved but when they go to this location, they behave great. I tell the owner he's the dog whisperer, they absolutely love him. This place has improved so much since its previous owner and it's very affordable. I highly recommend this place. read more

How do I say this? Oh I got it! CAUTION! This place is far from a paradise for your pet! They used to be great. The first few times we took our dogs there, they looked amazing and had no issues. This last time however, was just horrible. One if my dogs received a very choppy cut. (I'm a barber/stylist so I know a choppy cut when I see one). My other dog who is normally a very loving and can't get enough attention was very antisocial and would not let us near her. She would wince it yelp in pain if we tried to pet her. I was finally able to check her out after a few days and noticed she had a lot of bumps and dried blood under her coat. I don't know what they did to her there, but for my pup to be returned to me in that condition is inexcusable. If you decide to go there use extreme caution. read more

OK so I'm not sure if everyone is aware but pet paradise is under new ownership we personally loved this place when the previous owners ran it they took great care of our 2 baby girl shih tzu's Tiffany & Chyna & our big boy Japanese Akita Kobe... After we found out there was a owner change we decided to give it a try but that was such a mistake they butchered our baby's Chynas hair was cut uneven & her ears where left long.....& on my 2nd dog they did the same needless to say they made my poor Tiffany look like a dinosaur we asked for simple things light trim & short ears but instead we got short hair & long ears ....it did not leave us with the desire to take our Akita there...will we be returning that is a definite NO unless the previous owners come back we will be shopping for a new grooming parlor to take our baby's to. Lesson number 1 do what your customer ask & what they are paying for. read more

HORRIBLE! I should have done my research. My dog came in walking and healthy only to pick her up with a broken leg. They broke mu dog's leg!!! And kept denying it! I was about to pay them and said they weren't going to charge because I'm positively sure they were careless. I'm so disappointed and I feel like taking charge and suing! Oh and they had an attitude since the second I walked in. Now I'm crying my eyeballs out because my dog is in pain. Ugh don't take your dog there read more

This is a horrible place, enough said. If you truly love your dog please don't bring him to pet paradise. They cut my tenth month old puppy by his private part and later developed a bruise. My poor baby couldn't walk for a week due to the pain of his cut.I don't want any other dog to go through what my puppy had to go through. read more

My dog has gone there for the past year, the last 2 times he comes home beyond upset. My dog was scared and depressed this last time, it took over 3 weeks before he would act normal. Twice I found cuts on his ear and leg, I asked if they could not cut my dogs hair so short and they said "no problem". When I came to pick him up he was bald and they said that was the best they could do. My mother unfortunately had a similar experience. She brought her dog in with a picture of how she wanted the cut. They said no problem but shaved him down to almost nothing and got defensive and angry when questioned. Her dog also seemed scared and traumatized after his grooming experience. Her dog has visited various groomers before and has never acted that way after a haircut. Needless to say I am looking for a new groomer to take my dog to. read more