I've bought all types of stuff from Pete's Cycles and never had any issues. The staff is very friendly (Mr Andrew in particular) and helpful and the facilities are super clean and easy to navigate. They also offer a wide variety of new and used motorcycles from brands like Yamaha, Kawasaki and Suzuki. If you're at all into motorcycles or like me are obsessed with them, definitely give this place a look. It's right off Ritchie Hwy next to the bowling alley in SP read more

Pete's Cycle Severna Park - Motorcycle Dealers Near Me - Severna Park, Maryland

Called this morning for hours, was told they closed at 6 PM, drove from Hagerstown ( 2 hours) and arrived at 5:10 to find the place closed!! WTH?? Not cool at all. read more

We drove four hours away and bought a Polaris RZR from Greg! Greg went way above and beyond to meet our expectations! He provided us with so much info for different reviews and specs. Dennis in the finance/title paperwork made everything as smooth as it could be! read more

Pete's Cycle Severna Park - Motorcycle Dealers Near Me - Severna Park, Maryland

I bought a Seadoo Trophy Fish Pro 170 from them in 2024. I took delivery of it 3 days later. I got it home, put it out on the water and had a good time, but noticed the battery was low pretty quick. Also noticed it rattled a lot. I tried to get out on the water at Indian River Inlet, but it would not start. That was it for 2024 season and I was traveling a lot during 2025 and it was just sitting in my garage where I'd start it up a couple times every other month off the garden hose. I did my research this last spring now it's spring 2026. I know all there is to know about maintenance for this Seadoo, So the first thing I did was change the oil, the oil filter, the spark plugs and cap off the coolant. But then I noticed they failed to connect the 2nd battery. They hadn't even opened the plastic bag for the connection parts. After the oil drain, I found it was 1.5 quarts low on oil. It barely had any coolant in it. It was also sitting on the trailer improperly. I only had 4 hours on the Trophy and felt that it was running like crap...but how was I to know that Pete's Cycle of Severna was trying to sabotage my Seadoo out of the gate. I just finished my first seasonal today and I cannot tell you how aggravated at Pete's Cycle of Severna Park I am. If the thing blew up, they'd accept no responsibility for it. There is something seriously wrong with those people, I mean...they'd let you die out on the water with all their shortcomings and walk away without any gumption of responsibility. I wouldn't even buy toilet paper from them and I'd only send my worst enemies to their sh!tshow of a business. I hope this review touches everyone that is considering doing business with them for the next 20 years. And to your staff.... this is what you get when you try to not only hurt your customers, but screw them as well. Someone from Severna Park Better Business Bureau needs to inspect this business for putting their customer's lives at risk. Next, I'm writing Seadoo Corporate to tell them the same thing I'm dropping here. I don't want money back, I don't want and extra benefits to smooth things over... I want them to go out of business. read more

Their service department is joke and a scam! I brought my bike in because I had blown the motor. Accidentally riding it with little or no oil yea that's dumb on my part. What's even stupider is a service department charging nearly 2000 in repairs which were completely irrelevant from the problem it was being brought in for. How is a carb clean and valve adjustment going to fix a blow motor??? It's not! And it didn't. I wasn't my time and my money. I bought u hauls! They said it was fixed once so I picked it up and it was riding ok but it wasn't right so I brought it back. The second time they said they fixed my blown motor by pulling on new sprockets and a chain! Again completely irrelevant from the problem! They never fixed the problem I brought it in for and charged me 2000 dollars. Without any hope or refunding it read more

Fast service, I order some parts to my Polaris RZR very nice customer service and I got my parts in 5 days to my home by mail ( because t leave 45 miles away) with no extra charges thank you so much and I'll keep use Pete's sycle Update! I paid 31k for brand new Polaris RZR and 2k for 5 years extended warranty. 9 months ago, i put less than 100 miles on it and one of the arm got broken (not accident) I brought the vehicle to the service and after two weeks I got a phone call and they told me they're not gonna cover it. Even though when I brought it in the guy in the service took pictures and told me he can see it's not an accident and it just got broken. They ask $1200 to fix it. Unbelievable!!! read more

Pete's Cycle Severna Park - Motorcycle Dealers Near Me - Severna Park, Maryland

Went in to ask the wiseass dude in the service department a question about my son's go-cart, which is sold by Polaris. . Wouldn't give me the time of day. Said they've never sold go carts there. If thats how salty their service department is, you think I'm gonna drop 25k there? Son was there and if he hadn't been such an asshat, i prolly would've bought some boat gear there. First and last time thanks to a jackwagon. read more

The lady rung up the wrong part and refunded on the next ticket..They don't return your sales tax on a refund. I called about it and talked to a guy in parts.... He told me to come into the store and hash it out... then an hour later he called me Back and went back and forth with me on it. Waste of my time! No tax refund! Was told I was wrong! Buyer beware!!!! read more

I've only been in once but had a great experience. I special ordered a particular motorcycle helmet I wanted and it seemed to be no problem at all, when other stores didn't want to be helpful. It took quite a while to arrive-but what doesn't lately?! Communication was great. Pete's called me as soon as it arrived! read more

When you have had enough of the snotty,rude service department at Pete's Cycle (and by the way the sales department was lovely when we bought there) may I recommend an amazing place I just found? It was a blessing in disguise that Pete's finally went over the line in rudeness and caught them in a major lie. My new home for taking care of my SeaDoo is: R&D Powersports In Glen Burnie They are extremely professional, friendly and know their jobs. The leaned over backwards to help me and I cannot say enough about them. I have been singing their praises to all my neighbors. They are in Crain highway and they rock!! read more

FIRST AND LAST TIME Cycle shop with limited selection Took my bike here for front tire Explained to them it was the first change for the front tire and the rim was clean Got my bike back with scrapes all around the front rim Not only did they scratch the rim all up, but they didn't even touch itup Smh read more

Never heard a company tell me in order to see something they have in a warehouse that I need to put money down to see something that they have in stock good luck with your business I will purchase elsewhere read more

Just bought a new bike from these guys. They had the best price and were quick about doing the paperwork and getting me on the road. I stopped by a few days later for help in moving my mirror stems. They told me to pull it around back and they would take care of it for free. While I was there my parts I ordered had come in. They asked if I wanted to have them install it right now at no extra charge. You can't beat there prices & it seems there customer service is top notch. Ask for John if your looking at buying. A+ in my book. read more

Pete's Cycle Severna Park - Motorcycle Dealers Near Me - Severna Park, Maryland

Pete's cycle staff is bar none outstanding, Andrew is a great sales guy, and Maggie help lock in a Military discount after seeing my CAC in my wallet.. great americans! read more

I went to Pete's purely based upon proximity. They are nice enough, but I walked away skeptical of their many service recommendations -- labor prices are high and customers should beware the add many large shop fees. read more

The service center is unprofessional. The give me my motorcycle back after they repair $1500 of parts and labor, with the same issue. My friend picked up the motorcycle and it won't shift out of 1st gear. He turned around and brought it right back to them. The said on the invoice I signed it had stated a possible bad clutch. No one even told me when I was there paying for repairs and also shopping for a enduro. They should have told me and maybe gave me a quote to fix it right then an there. The bike isn't drivable. Again with the same issue I towed it in with. read more

While Pete's is the closest shop to my house, parts manager is less than amiable. I don't care that you all don't carry the parts that I need as they can be ordered-- as can the shoei helmet I'll be purchasing in the next few weeks-- but I won't give a cent of commission to that disgruntled desk troll you call a parts guy-- the British bird at heyser's cool, I'll likely go there if not Motorsport read more

I have purchased two motorcycles from these guys with no problems. But several years ago, I bought an electric bike from a different dealer. I rode in to ask if they could change the tires and belt on my bike when they are worn out. The service manager wouldn't even talk to me. He told me to, "Get that thing out of here". When I tried to explain why I bought the bike and wanted to use their service, he wouldn't even listen to me. He got very aggressive, so I rode away. I will never return. read more

Fast service, I order some parts to my Polaris RZR very nice customer service and I got my parts in 5 days to my home by mail ( because I leave 45 miles away) with no extra charges thank you so much and I'll keep use Pete's sycle read more

Called to get a price on a Polaris 900 rzr with ESP, was quoted a price of 13,600 Out the door. I drove from Ellicott city, 45 min trip only to hear, I was miss quoted. Sounds like a bait and switch. All they said was sorry. Big waste of my time. Will never go there again!!!!!!!!! read more

This place is a must go for motorcycles and ATVs. Not only do they have the best prices and biggest inventory, but their service spectacular. I have purchased motorcycles and use their service several times and have always had a great experience. read more

Not too keen on their labor charges. Seeing staff drinking coffee and chatting adding up hours are unnerving. I am not going back to them .. they just are adding up salaries to rip their favorite customers who will be leaving. Very annoyed and pissed on labor charges to replace a measly 65 dollars part. Good bye ! read more

I am a new comer to PWCs, Kawasaki Jet skis, BRP Sea-Doos, and Yamaha Wave Runners and wanted to purchase one at Pete's Cycle Co Inc. at the Severna Park location around mid August (2017). Look at this review for my tips on buying a PWC. Sales Rep: ----------------- The sales rep Andrew A. was super nice, and was able to break down PWC models for what my wife and I was looking for. He was very helpful in explaining the pros and cons between the mfg/models/features. He's very knowledgeable. Ask for Andrew :-) (TIP #1) Because, the season was almost over there were still some PWCs left at the shop with dealer/mfg discounts. (most dealers need to move inventory) We ended up choosing a Sea-Doo GTI SE 90hp (black/green/white) and got a nice discount. Although we wanted the Yamaha VXr it was slighter higher than we wanted to pay. Andrew really took the time to show us pretty much all their inventory and really listened to our wants and concerns. He then would narrow thing down to three skis to choose from around the same price range. He explained all the features between the skis that really helped us decide the right PWC for us. He also suggests great resources online for tips with your new PWC. (TIP #2) Don't buy the emergency safety kit (fire extinguisher) at the dealership. Get it from Amazon or Sea-Doo. It's a lot cheaper. Other places also provide a tow rope and flashlight. Also, a telescopic paddle is like 10 bucks at Walmart. (TIP #3) When you buy a trailer make sure you ask about a wheel stand. I found out afterwards. :-( (TIP #4) Get the 3 year warrantee. It's worth it, especially when newer PWCs have lots of features (more moving parts). iBR, digital dash, VTS, and possible mfg defects. (we had a wrinkle in a large decal). Any engine issues, Pete's Cycle stands behind their work from what I hear. I live close to Pete's Cycle and talked to folks about PWCs and hear their service is very good especially in the Anne Arundel county MD area. Taking the PWC Home: ------------------------------------- We had to pick up the PWC a few days later after it was prep'd. At this point service people will go over the watercraft before you put it on the hitch to leave. One of 2 of the service men (older man) was rushing us and wasn't very clear on explaining things (properly flushing, rpm the first 10 hrs.??). I felt like I was the idiot... keep in mind some customers are totally new to the PWC world. (TIP #5) Have them show you how to check the oil dipstick level. All models have user manuals but they don't really show you how to read it. Winterizing/Servicing: ----------------------------------- As far as I know there was a younger fellow who was working with us to get things winterized and he was exceptional, he was super busy that day and managed to take care of us. When we picked up the PWC he helped my wife put it on the hitch. He knew that we were newbies and suggested we get a battery charger special for PWC batteries. They took the battery out for us too. (TIP #6) Buy things from their store to get points and discounts because you are their customer. While some products seem higher priced, but there you can actually try thing on such as life vests, sun glasses, and helmets. I know in the past the've had customer service issues, but I've recently been there to look at the new PWC models, and they've been super friendly and helpful. If you have problem just let the manager know. Overall, Pete's Cycle Co in Severna Park is a great place to purchase and service your personal watercraft. read more

Normally I positively dread every experience with Petes. I haven't been in for years and no one else in the area services Polaris. I brought a buddy's jetski in today for service and was pleasantly surprised. Nick in the service department couldn't of been more professional and nice. Maybe they turned a corner?! read more

Went to Pete's today looking for a helmet. I walked about looking at the helmets for at least 10 minutes, a saleswoman walked by me at least 4 times, just ignored me, finally I went looking for her, she was in the back chatting with a guy sitting on the desk, I asked for help. She was so dry and unhelpful, I just wanted to leave, finally I got the helmet I asked her where the mirror was, she pointed, I went over to look, when I returned 30 seconds later, she was gone... I just left. Went somewhere else and purchased my helmet there. Absolutely the worst customer service ever ! I guess they don't need my money or business. read more

I bought a brand-new Yamaha GP1800r waverunner from Pete's Severna Park MD in early 2019. The trim system started throwing an alert and would intermittently work with only 10 hours on it. It spent 6 weeks in the shop at Pete's the first time and worked for only 2 rides after getting it back. They have had it an additional 8 weeks and finally gave up and stopped working on it. They just shrugged their shoulders and had no clue what to do. They do not have the ability to support Yamaha warranties to the point that Yamaha Corporate have advised I take it to the Yamaha dealer in Easton which apparently has a more capable service dept. I have bought multiple vehicles from them over the last 30 years and am disappointed they would give up on an issue with a ski less than a year old. It even has an additional 4 years YES warranty purchased, which is now worthless from Pete's. Buy elsewhere, they are no longer who they were. read more

Pete's Cycle Severna Park - 158 Trim Error - Motorcycle Dealers Near Me - Severna Park, Maryland

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Service center was rude. No care for customer service. They charged me $106 for a diagnosis fee and I took my bike in to have the carbs rebuilt. Wheres the diagnosis in that? There prices are very high and never have anything in stock. The part is always a week out. After 2 weeks of them having it, it's still not running right! I hate that i have to back and deal with the unprofessional service advisors. read more

needed a part for my 2009 seadoo and Aaron in parts went above and beyond with customer service. strongly recommend these guys

Every time I've taken my bike to Petes I've gotten got they screw me every time I'm probably sending his kids through college just with my contribution because of the extras they charge me every time him. I would of gave them 0 stars but I had to leave a one star rating to leave a comment. By the time I get my bike back from a simple fork seal change I'm going to need lessons to ride again. read more

Great customer service especially in the parts department. Employees very helpful with me in ordering parts for my ATV's. Tim Holt Harwood Md read more

Excellent service, quick parts delivery, polite and knowledgeable employees. What a great experience! I went to Pete's in spite of the few bad reviews found on this yelp site. Makes me believe more on word of mouth and less in review sites. But that's another story. Give this place a try, you'll be glad you did. read more

I've been visiting this store for about a year and mostly stop in for replacement parts, gear, and advice. I have yet to have a bad experience with the Severna Park location. The parts people are very knowledgeable and patient, even with a newbie rider like myself. I have had to use their shop once and I am very pleased with the parts, the work, and the labor cost. Based on my experience this place deserves 5 stars. read more

Not to accuse anyone of anything. But it is awfully suspicious that I brought my bike in for trade in leak free. I got offered a hideously low amount because of an oil leak. And I just discovered the oil leak was a loosened seal. Couple of turns of the wrench fixed it up. But its a shame I had turn down that trade in offer. read more

Pretty bad. Had an issue with a comapany ATV shutting off. $1300 and over 3 weeks later, they say it's fixed. After three days, it started doing it all over again. Could not see me anytime soon, so I lived with it for awhile. Ok, so I get it in and they still couldn't figure out what was causing it, but wanted another $700 to fix something else they "found"...no thanks. Main issues: Had them put in a new battery. The battery was the wrong size, but they have it bouncing around in there. Somehow when they were doing the work, they put in the one of the front headlights wrong and it melted out of the housing 20 minutes after I started using it. One of my taillight housings was messed up, so I had the bulb ziptied up. They took both of my lights and harnesses, so I have zero lights in the back, nor can I just buy the bulbs and chalk it up to a mistake, but the I have no way to put it into the lens housing, as the connectors were both now missing. For $1300 in replacement parts, I would expect you not to take and keep my parts that have nothing to do with the work you did. When I went to pick it up, it was sitting out back, no seat on, and air filter off of it. Needed a "mechanic" to come out to put it on, so after waiting, a guy came out with a screwdriver and put it on. ( It came off when I unloaded it the next day ). They did leave me some parts from some other poor guy's equipment in my storage box. I really wanted to use these guys, as they are much closer than where my company had been going to have our stuff worked on. Now I am left, looking like an idiot, for using a place that cost us almost a month, almost $1400, weekend work in taking there and back, 4 working lights now down to one working lights, missing parts, a battery that is being swapped for the proper size ( at our cost ) and the original problem that only wasn't fixed, but got worse. Update: Just looked online to find the sockets that were missing when I got my ATV back...$20-$30 each!! No wonder they kept mine. read more

Their service Department SUCKSSSSS!!! I told them I wanted an oil change and my required service done to my bike. I come to find out after I picked my bike up from Petes Cycles that my exhaust manifold studs are bent. I called and emailed a guy names Wayne. Wayne had told me that the guy who worked my my bike had "Notice" that my studs was bent. But I was not notified that my studs were bent while they was servicing my bike. On my ticket there is no note on it that says that my studs are bent and I was not notified. So im just disappointed because I paid over $400+ for them to "look over my bike, tighten everything up, and to check for any issues little or big." Couple of days went by so I decided to call and talk to the Manger because Wayne wasn't helping the situation at all smh. The manager was aware of the situation and told me that My bike had a recall on it and whoever did the recall on my bike probably messed with the studs. I told him that I was not aware of a recall on my bike. Then the manager says to me "well you need to check with the dealership you bought the bike from" I felt like the manager was trying to be disrespectful and cover the fact the his mechanic bent my studs, because I bought the Bike BRAND NEW from Petes Cycles in 2018. Not only that Petes Cycles is the only place I took my bike to get its 1st required service done. So im thinking to my self hmmm I bought the bike here, my bike only been in The shop TWICE EVER. One for its first service, Second for engine light and its second service. Petes Cycles is the only people who worked on my bike ever. So I had came to the conclusion that their service department is unorganized. They dont take notes for customers or for themselves to keep in record. Their customer service sucks they acted like they didn't want to help. I felt like they gave me a Gtf out my face attitude. Just terrible terrible TERRIBLE!!! Not only that My pops was getting ready to buy a brand new Goldwing and yall just lost a customer. Not one customer but two customer. I myself will no longer buy anything from Petes Cyles and I will no long take my bike to their service department. read more

Worst service ever. I purchased a new jet ski from them and when I took it in they could not figure out why it would not start, after charging $315.00. I am not so upset about the $315.00 for nothing, but the fact that they threw away one of my parts, the starter solenoid. I am having another shop replace the engine and when I called Pete's Cycle they told me if I want a starter solenoid they will be glad to sell me a new one. When I asked to speak to the store manager, I was put on hold for 22 minutes. I guess they thought I would simply hang up and go away, they don't know how wrong they are. They do not have mechanics that know what they are doing and all they do is guess. Very poor customer service. read more

I went into Petes to look for a new dirt bike helmet. The new bell moto helmets that came out this year looked nice. I got my last Bell helmet from the Baltimore Petes location so I thought I would stop at this one on my way home from work. After walking around the store and only seeing a small selection I went to the counter to ask if that is all they had in stock. After waiting there for a minute I heard a woman yelling profanities at another employee as she walked out of the back. I asked her if what was on the wall was all they had. She said yes and asked what I was looking for. When I said "a Bell helmet" she said "Bell does not make off road helmets anymore". Knowing they still because of looking at them on my computer at work before going I said "they do I was looking at them online before I got here". Before I could even finish that sentence she looked up at me and said "THEY DONT MAKE THEM ANYMORE". Not wanting to fight with her I just walked out. They did have other helmets that might have interested me but I was not buying a single thing from them after that in counter. Woman was hefty with Curly black hair. Avoid her! I won't be going back to this location. read more