Stopped by to get a dog tag. Was helped by Cassie, super helpful . Plenty of choice , design &…read morecolor. Engraving done while you wait. The store is clean & well stocked.

I went here to buy my dog's birthday treats. I ended up getting her a birthday cookie bone and some…read moreyummy peanut butter treats that she loved! They were very nice and very helpful and more importantly, my dog loved them!

If I could give zero stars I would…read more.. Dropped my dog off yesterday AM to get him groomed. I was told 4 hrs. After more than 6 hrs I went to the front desk asking for my dog. Two girls working on one small dog in there. The smaller brunette stated, " yes he's been ready". I asked why nobody called me when he was finished. She had no idea why. The girl replied, "let me look it up.... He was finished over 2 hrs ago." I went back to the cashier to complain and he replied, "we have nothing to do with them...they are completely separate from petsmart." Nobody wanted to take responsibility as to why my dog was unnecessarily caged for several hrs without a phone call to pick him up. Furthermore, the groomers work inside petsmart, so yes they are ultimately responsible for everything that happens in there. I will NEVER bring my dog back there again!

The employees here are friendly and helpful. I mostly went for the kitty adoption booth. They have…read moreboth young and adult kitties that need furever homes. All of them are sweet cats. Animal Rescue Force (ARF) volunteers run and manage the adoptions.

I took my golden retriever, Ember, to Puppy Palms for her full groom in preparation for her first…read morebirthday, and they absolutely exceeded every expectation! From start to finish, the team was so friendly, communicative, and professional. They estimated the appointment would take about three hours, but they finished everything beautifully in just over two -- a wonderful surprise! Ember looked and smelled amazing afterward, and they even went the extra mile to make her visit feel special. You can tell they truly care about the dogs they work with -- the atmosphere is calm, welcoming, and full of positive energy. Ember came home happy, relaxed, and photo-ready for her big day. If you're looking for a groomer in the Delray Beach area who combines skill, efficiency, and genuine love for animals, Puppy Palms is the place to go. We'll definitely be back!

1 Star I dropped my…read moredog off at 11:30 AM for a 12 PM appointment. I called multiple times throughout the day and no one ever answered. At 3:30 PM, I was told they needed one more hour. I returned at 4:30 and my dog still wasn't ready. I had to leave to pick up my mother from the airport, so they handed him back unfinished. He was there for about five hours, there was zero communication, and they still charged $80 me for an incomplete service. Very unprofessional. I won't be returning. Don't waste your time.

Great place to take our dog, ice cream, pictures and loads of treats select from, very nice owner…read morewho was helpful in selecting toys and treats as well as a pic for their Instagram account

Came in here for Lily's birthday! She got to take a photo in front of the sign and they gave her a…read morelittle shout out on their Instagram. The girl who helped me was great and they had a lot of options for little treats for her. We got her a doggie safe cupcake and she LOVED it. We will definitely be back :)

Fabulous selection of toys and food. The prices allowed me to purchase a big bag of toys and food…read more I was so tempted to purchase one of the precious babies in their care. I would have loved to - but my 4 parrots at home would have not been pleased.

What a wonderful experience going here. The staff are always so nice and welcoming and happy to…read moreanswer questions . The place is very clean. Now to the birds! What a great selection of parrots and finches. All different types. A large assortment of accessories (toys, cages). All types of food and treats as well. I've taken my Sun Conure here for his nail clipping. The technician and owner treated him so good! Parking is very easy within the plaza.

Out of all the mega pet stores in the area .... This one is one of my favorites…read more The store is well organized and clean. As someone who is involved in the aquarium hobby, this place is a solid pick. They only have a freshwater selection of plants and animals. Their prices are much much better than other local stores! They have a decent selection of fish and plants for their size! Their aquarium supplies and accessories is a bit sparse and not as much variety as I would like, but they do have the basics. The staff has always been kind and courteous. They also allowed me to price match to petco and chewy.... They also have some great promotions as well! Definitely have saved some money by shopping here!

The staff was so nice and accommodating when I was washing my older dog. She even got a cookie on…read morethe way out

This is my local store and we used to come here all the time. Now we use Chewy for most of our…read morego-to items. This store has a great staff. They always try to assist with whatever you are looking for. We have a small Chiweenie who is on a prescription diet, and unfortunately, this store doesn't carry the brand we require. If they did order it, the price wouldn't be comparable to Chewy. I come here to pick up dog toys and I have even found some cute outfits for my fur-baby too. The grooming department does a good job. We used Christina for a long time and I would recommend her.

Very nice store with a great selection of pet supplies. Went to buy a dog id tag for our son's dog…read morewho doesn't have one. Helpful staff who help create it on their machine.