No one wants to end up at a pet ER, but they took great care of us at every step along the way,…read moreeven taking care of all the final details so we didn't have to. My dog went over the Rainbow Bridge tonight but they helped make it a much gentler crossing.

We brought our Yorkie in after a very severe toad poisoning emergency, and I truly believe the team…read moreacted fast and professionally in a critical moment. They immediately started treatment, gave him IV fluids and medications for seizures and vomiting, and took his condition very seriously. The staff was attentive, and medically I do feel they helped stabilize and save my dog's life. The reason I am giving 4 stars instead of 5 is because the conversations surrounding finances and euthanasia felt extremely overwhelming emotionally. Within a short period of time, euthanasia was suggested multiple times due to the severity of his condition and the cost of hospitalization. While I understand they needed to be honest about the risks, as a pet owner in panic and financial distress, it felt very difficult and emotionally intense without many alternative options being discussed. That being said, I still want to recognize the quality of the medical care and the speed with which they treated my dog. He is now recovering, walking again, and improving, and I am grateful to the medical team for acting quickly during such a terrifying experience.

My male cat Kona had urinary blockage. As he's my first male cat, I had no idea what to do but I…read moreknew it could be deadly so I got him to VEG right away. They got us into a treatment room, went over a few less invasive options but while none of that worked, he got pain meds and they cleared the blockage under a light anesthesia. I was surprised he had to stay for 48 hours, but they explained why it was important. He got a recovery cage in a quiet cat room and I was able to visit a couple times a day till he was ready to go home. The vets and nurses were all helpful in answering my questions. Kona has been home for 3 weeks now and doing great on a new diet and a fancy new water fountain. For anyone who goes there with their pet, here's a few details I can share: There is plenty of parking there. They have a lot of patients and some are in more dire situations than your pet and I think they do their best to triage who needs what and when. Due to that, there's times when you may have to wait a bit to get someone to come over and answer a question. They have a little area with coffee and drinks. They have a few rooms with couch beds in case you need to sleepover with your fur baby. They even have blankets for humans. They can text you and call you 24/7. Sometimes you have to wait for a Dr to get on the phone but as I said, some patients are in more urgent need. Once Kona was stable, I did my best to respect that. If your baby has to stay overnight, the staff does visit and give them attention to check on everything periodically, they are not just left in the cage. They will send discharge documents to you and your regular vet. I have been there before with both my cats when they had diarrhea for too long and got dehydrated. It was a much less dire situation then, but that was a positive experience too.

If you need an emergency vet, go somewhere else. Taking a…read moredog to emergency is already a horrible situation to be but when you meet a vet who pretends to care while taking as much money from you as possible it is even worse. I have to say that part of the staff really seems to care but my experience with the vet Raluca Anghel was not the best. She pressured me and made me feel horrible as I tried to decide what to do about the situation. First she recommended me to leave my dog overnight for a cost of over 5k than when I said I wouldn't leave my baby there she started saying my dog was not responding to the treatment and very quickly her new alternative was euthanasia. So if I had paid 5k to leave my dog there would I pay 5k to have her euthanized the next morning? The whole interaction with her was awful and it was just not worse because I was basically unable to think straight. I left with a 2k bill and without my baby. When I asked for the exams she said she did, they sent me a few things but even though I paid for a ultrasound I didnt get any images. I emailed them about it and they say they didnt save it. Why would I pay for something and they would not keep it to share with me if needed? When I emailed them questioning I receive no response. One disappointment after another. I have other dogs so I already did my research on other Emergency vets in the area and I hope you do as well instead of taking your loved pet here.

Been here so many times on emergency runs and this place serves you right ! There's nothing more…read moreneeded than having you pet secured. Their service is well trained and fast.

When Elly, my mini dachshund, needed emergency help for an injury, digestive symptoms, and…read morebreathing trouble, I was terrified. The team at VEG ER Miami began caring for her immediately. Elly received testing, medication, surgery, and hospital monitoring, and every step was handled with remarkable skill and genuine compassion. What impressed me most was how clearly everyone communicated. During an overwhelming emergency, they never buried me in medical information. They gave me a concise, one-page summary that explained exactly what had happened, what they had done, and what I needed to know for Elly's recovery. Their quality of care and bedside manner surpassed what I have experienced with most human doctors. Honestly, I would go to VEG for my own medical needs if they allowed human patients. Elly is recovering well, and I believe this team probably saved her life and gave us more time together. My deepest thanks to Gaspairn, Klipin, Bush, Comiesha, Nijoe, Nicole, Manu, Yuni, Brandi, and Denise. You are extraordinary.

An absolutely incredible performance by Dr. Alvarez. My dog ingested a poison, we called and Dr…read moreAlvarez was on the case immediately. By the time we arrived, he had ascertained an antidote and within 15 minutes, our dog returned to normal. His table side manner was A+. Also the entire staff was kind, empathetic and professional. They charged a very fair and reasonable amount for the service provided. I would highly recommend this place for a pet emergency.

This is THE best emergency vet clinic I've been to. Yes- it costs money to save your dying, hurting…read morepet, but it's no different from a human ER. But nonetheless, the staff took such prompt care of my sweet Felix when I had to rush him in. From the front desk to the nurses to the doctors. They made such an anxious situation for me more calm. And I suffer with crazy anxiety especially when it comes to my fur babies. My animals are priceless and I'll spend every last penny that I have to make sure that they're healthy and striving. Remember- when you have an animal- it comes with responsibilities, it's like having a baby. Nothing will be free (remember people we live in America, we practically have to pay to breathe). I was kinda timid of trying this place because some of the negative reviews people have left- well let me say thank GOD I didn't even let them prevent me from going here-when there's an 24/7 vet hospital that's right nearby and was able to take my feefee as a stat and took IMMEDIATE care of him. It was nothing I've experienced from using other animal hospitals. I'll say- my experience might not compare to others, but sometimes you have to be reasonable especially when you want your animal WELLLLLL taken care of. Thank God, I chose this place to go to and thank you so much once again leader staff. My Felix is happy and himself again. I couldn't be any happier

Amazing... Dr. Jordan and her staff was amazing... Obviously and ER is not a place you want to…read morevisit but LeadER was great for us. They seemed to definitely pet the pet over profit and gave better or more cost effective solutions than the place we visited before. KUDOS

I couldn't be more satisfied with the level of care and compassion shown by Dr. Kiser and his…read moreassistant. We arrived at the clinic late at night with our kitten, who had a large and deep abdominal wound, and were promptly attended to. From the beginning, everything was handled with clarity and professionalism. We were provided with detailed information about the surgical procedure, which helped us feel informed and reassured during a stressful situation. The pricing was also more reasonable compared to other clinics, and we appreciated the availability of QR codes linking to resources for emergency financial assistance. Additionally, the clinic offered a meaningful discount for cash payment, which made a significant difference for us. Overall, I am extremely grateful for the care my kitten received. Thanks to Dr. Kiser and his team, he is now safely back home and recovering well.

My rabbit choked on hay at home, then became very congested in his nasal passages over the weekend…read more I didn't want him to wait until Monday for his regular vet, so I brought him to Pet Emergency Center to be checked on a Sunday. We waited a very reasonable time to be seen by Dr. Schneider, who was excellent. She flushed my rabbit's nasal passages to remove any hay that might have been stuck, then prescribed meds. The tech and front desk were equally as pleasant and thorough. My rabbit is fine today and I wouldn't hesitate to take either of my bunnies for care during off-hours when my regular exotic vet isn't available. The facility was very clean and conveniently located.

We went to Pinecrest VEG ER when our dog got poisoned by a boffo frog. The care was excellent. Dr…read moreCarter and her team immediately attended to Babka. They exhibited both knowledge and compassion. After a few hours they called us to say Babka was recovered and we could pick her up. Hopefully we will never need to go there again but it's comforting to know there's a clinic like this in the neighborhood.

BEWARE OF THIS PLACE. INSENSITIVE, QUESTION THEIR PRACTICE AND KNOWLEDGE, MAJOR MONEY GRAB…read more If I could give VEG zero stars, I would. This was one of the most traumatic experiences my family has ever gone through. I brought my dog to VEG because he was repeatedly vomiting and we were terrified something was seriously wrong. Instead of leaving feeling that everything possible had been done for him, we left without our dog and with serious questions about his care. From my experience, the entire process felt more like a money-making assembly line than compassionate emergency veterinary care. Every step seemed to involve another charge, another estimate, and another financial decision while we were scared and emotionally vulnerable. I understand emergency veterinary care is expensive, and I was willing to spend whatever I reasonably could to save my dog. What bothered me was how much the financial side seemed to dominate the experience. After stating what was going on with my dog, I asked to give him X-Ray to find out what was going on. They insisted on bloodwork first and diagnostics to charge me $1700. Then they decided to do the X-Ray which was determined all along that he swallowed something. My dog had swallowed an underwear and was actually able to pass it. But this is why question the practice. My dog was in good spirits at this time. Not until the harsh abdominal examination by Dr. M that he was given that even my son said why so hard, my dog's condition worsened. He started vomiting again then diarrhea with blood. For less work for them, they added a rectal tube. At this point he had not passed the article of clothing but it was almost there. I'm in the medical field and questioned. How are going to add a rectal tube if he needs to pass an item. They said it's fine and gave me some excuse adding more distress to my poor dog. At this point, everything went down hill. I felt increasingly pressured toward euthanasia. I am now left wondering whether that was truly the only option, whether more could have been done, and whether enough time was given to see if he could recover. Lack of practice, sympathy, and education lead to all this. The hardest part was the lack of compassion. When a family is facing the possible loss of a beloved pet, they deserve patience, clear explanations, alternatives, and sensitivity. Instead, I felt overwhelmed, pressured, and emotionally cornered into making a permanent decision. My dog was not just a pet. He was family. I have requested his complete medical records because I plan to have his care independently reviewed. I never received an exact explanation of our dog's care and what they were going to do. Just more costs. Of course, I have not received anything after requesting this. I can absolutely say that our experience was devastating and left us questioning everything. I just received a phone call saying, hey, your dog's ashes are ready. Come pick them up. I strongly encourage anyone bringing a critically ill pet here to ask detailed questions, understand every charge and treatment, and seek a second opinion if your pet is stable enough to allow it. We trusted VEG during one of the most vulnerable moments of our lives. We left heartbroken, angry, and wondering whether things could have ended differently. All this in less than 24 hours! If the owner wants to reach out to me to discuss, please feel free.

I came in for the second time because my dog is on a prescription diet. We found out the hard way…read morewhen he was only a puppy and he is on it for life. They do specialized testing in different areas according to the pet's needs. Both of the visits have been informative and pleasant. The staff is very professional and the food has helped my dog's vitals as well as his overall health. I recommend them and they have been very helpful.

I wanted to take a moment to share my experience with VCA Animal Hospital…read more Although the outcome for my cat, Dirk (passed away on 3/15/26), was not what I had hoped for, I truly appreciate the level of care, compassion, and professionalism both teams showed throughout the process. From the very beginning, they made sure not only that Dirk was being cared for, but that I was supported as well during a very difficult time. Every interaction felt thoughtful and genuine. The staff took the time to answer questions, walk me through options, and ensure I felt informed and not alone in the decisions I had to make. What meant the most to me, though, was what happened after. I received (handwritten) signed condolence cards from their staff. That small but meaningful gesture spoke volumes about the kind of people they are. It showed that they truly care - not just about the pets they treat, but about the families who love them. Even though this was an incredibly hard experience, I'm grateful that Dirk and I were surrounded by people who treated us with such kindness and respect. Thank you for taking care of him, and for taking care of me.

I can write an entire blog about how bad the staff and doctor truly are, but no one really wants to…read moreread a detailed/long post. What I will tell you in short is that they will act overly concerned, will not have any sense of urgency, will do everything they can do to drag it out so your dog stays there. They will also try to convince you to leave your dog there for "observation" all while the clock is ticking and money is racking up. They also took our dog to the back and said she was resting while they watched her, yet when they brought her back to me two hours later, she reeked of pee. She does not ever pee in the house unless she is outside. Would I ever go here ever again, never ever would. There are other quality emergency vets that will take you as a priority, treat you with compassion, and not keep you there forever while the clock ticks and the money goes up. Find another emergency vet to go to.

The staff put me in an exam room with my injured dog and 2.5 hours later not one person came to…read morecheck on us and could not find anyone at the front desk. I left and went to another vet that got us right in.

I highly recommend, Calusa Veterinary. All Drs are great. I highly recommend Dr. Cindy Krane…read more Mitchell Stern, CPDT-ka Certified Dog Trainer YES! Dog Trainers LLC Boynton Beach, FL

I am absolutely appalled by the way this veterinary office handled a dog that was in need of…read moremedical attention. What should have been a situation centered around the health and welfare of an animal instead became an unnecessarily distressing and unacceptable ordeal. After being dissatisfied with the care being provided, the owner made the completely reasonable decision to seek treatment elsewhere. The bill had been paid, yet the clinic still refused to immediately release the dog so the owner could take the animal to another veterinarian for treatment. Regardless of whatever disagreement may have existed between the clinic and the owner, a dog in need of care should NEVER be used as leverage or unnecessarily prevented from being taken elsewhere for medical treatment--particularly after payment had already been made. The lack of compassion, professionalism, and urgency shown in this situation was disturbing. Pet owners place an enormous amount of trust in veterinarians because our animals cannot advocate for themselves. Their welfare should always come first. Based on this experience, I would never entrust an animal I care about to this practice, and I would strongly encourage other pet owners to think very carefully before doing so.