Been awhile, why do we even try? How can it be so busy all the time? Food is below average. Luke warm. Filled with cheap veggies. Barely any tofu, which is cut up in tiny cubes, not the fresh tofu one expects Salmon good but way too pricey and portion too small Lettuce wrap sauces are just sugar water Chicken was tasteless Should have just gone to our local take out ... again ... Service was good read more

Great Customer Service. Food is always fresh & delicious! Both Chicken & Shrimp Kung pao are so tasty!

Excellent service by Bailey and his team. Food was very good. We hadn't been in a while, really enjoyed it. Highly recommended!

Food and service were amazing. Dessert rolled around and we were offered the full dessert menu. Ordered the Great Wall of Chocolate and coffee at 8pm and were told that the coffee machine was off for the night (restaurant closes at 10pm) because they won't make a full pot to only serve two cups. Absolute joke! read more

*Based on Delivery Order* I've been to PF Changs in person many times and by delivery many many times and it has always been good. I decided to get my usual Changs Lettuce Wraps with a couple extra "special sauces" and then went with the children's Lo Mein. I've had some of the kids meals before (all which were so good) but the lo Mein??? Omg! It's SOOOO good. Especially with some of the "Special Sauce" on it. I'll continue to get PF changs in person and from home through delivery. read more

P.F. Chang's - Chang's Chicken Lettuce Wraps - Chinese Near Me - Naples, Florida

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While not the best Chinese I have ever eaten it is the best I have had in Naples. Frustrated with the low quality of the Chinese places I have tried I decided to go to Chang's because I wanted good tasty Chinese food. P. F. Chang's delivered on taste and service. Price not so much. I have always considered Chang's to be stupid expensive when compared to good Chinese. But when this is the best I have found in the area I guess price should be somewhat secondary. I ordered the Mongolian Beef. The beef was a good cut of beef not some unknown mystery meat. I enjoyed the dish and also enjoyed their brown rice. Brown rice should not be confused with fried rice because it isn't fried rice. For dessert we had their chocolate cake. Best part of the meal it was awesome. And the best part we took most of it home for a dessert later the next day. read more

P.F. Chang's - The menu - Chinese Near Me - Naples, Florida

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excellent server, very helpful, she offered service when needed my server is named Rakylah

We ordered take-out, one of the Chef's Bundles for 2. They've changed the offerings and we are not a fan but that's not the reason for this review. For an additional $4.50 we added one pork egg roll. I'm not sure who in the kitchen thought this would be edible, but it was burnt and dried out. We did enjoy the entrees, but adding $9 to get fried rice over white sticky rice is a bit much considering there's no meat in it. The "under $20" per person ended up more like over $30/person +tip read more

P.F. Chang's - Over fried egg roll - Chinese Near Me - Naples, Florida

I have been to several PF Changs' in my lifetime and I must say that the North Naples location is one of the best I've ever been to. We (party of 5) had a delightful server who BROUGHT the energy with that big smile on his face and was very attentive to our needs. We split a several appetizers/entrees and all of the food was hot, well portioned, price reasonably, and delicious! ESPECIALLY the Great Wall of Chocolate! -Won Ton Soup -Five spiced Ribs -Pan Seared Dumplings -Chicken Lettuce Wraps -Pork Lomaine -Sesame Chicken -Great Wall of Chocolate In addition, every time we visit this location the Restaurant Manager - Deborah always greets the patrons and we enjoy speaking with her each visit. Again, always has a smile on her face and brought the energy my family deserved. PF Changs is lucky to have such a deserving cast. I highly recommend. Side note: Sometimes if the restaurant is really busy, we just sit at the bar if its just the adults ;) read more

Bar tender and the cocktails were good and after that it was all down hill. The food is on a par with a below average strip mall chinese takeout the difference being about $10 per dish. The service was slow and the place looks in bad need of a makeover. There were dirty seats on the barstools that had not been cleaned of food and the restrooms were terrible. Definitely a night to forget and certainly not repeat. read more

Anthony was a great bartender , funny and savvy !!! Our food was excellent also, it was a perfect evening with friends!

Excellent service by Deborah. Timely good service to table without asking. Definitely would visit on a weekly basis to enjoy good food & super service. Spevial thank you to Deborah! read more

For the first time since they opened, I had a very disappointing experience. To preface, this was of my favorite restaurants to visit. Not really authentic but tasty and reliable food, even across cities when I was traveling for business years ago. The restaurant was empty at 5:30 although they did fill up more as time went on. But empty at 5:30 during season in SWFL is highly unusual. The server, Debbie, encouraged us to leave Google reviews so the restaurant would stay open. Admittedly we haven't been there recently since my wife has to limit intake of certain high sodium foods. I ordered short rib fried rice since it looked good on the menu. What arrived was shrimp fried rice. Shrimp is the one food which can aggravate a gout condition I have. When I told Debbie there was a mistake, she told me they haven't had that for a very long time. I repeated it was on the menu, she repeated that they don't have it and thought since they don't have it, I must have said shrimp. I said the obvious. How was I to know they don't have it if it was on the menu? Since this was a night out with friends I didn't make a scene and ate some of it. No offer for a substitution was offered. Now I'm beginning to understand why no one was there early. You can have plain food with great service and have a thriving restaurant. But you can't have good food with below par service. I do not sympathize with people who work in an industry and get frustrated by the people who make the industry to begin with. I realize that one person may not ruin a restaurant for most of the customers but she ruined it for me. read more

Definitely the best restaurant of South West Florida, delicious food and good service, I use to go every month!

Delivery was quick, food was hot and packaged nicely. Looked delicious. I ordered beef and broccoli & calamari. The calamari had zero seasoning, like not even a pinch! Tasted bland. The beef was tough and chewy. Needless to say I went to bed hungry. read more

P.F. Chang's - Beef with Broccoli - Chinese Near Me - Naples, Florida

Gluten free choices and good drinks at the bar. I had spicy chicken. Very good. Loved the old fashion.

Didn't stay. Hostess was rude. Seated us at a booth that was soaking wet and was nasty when asked her to have it dried off. Cloth she brought dry it was disgustingly dirty. That's all I needed to see. Left immediately read more

Atmosphere was nice. Server was attentive and nice. The food was DERICIOUS! 10/10 chefs read more

P.F. Chang's - Orange chicken, Kung Pao Chicken, Fried Rice - Chinese Near Me - Naples, Florida

I have wanted to try PF Changs for years but never got the chance until last night. I was sadly disappointed, very disappointed. Look closely at their menu and notice that there is no description of how their proteins are cooked. EVERYTHING IS FRIED, everything! My wife ordered Teriyaki Beef. Fried and breaded beef that was like jerky. I had the Pad Thai with tofu. The tofu was breaded and fried and stuck together in one big clump. Nothing but overpriced, poorly cooked corporate crap. Oh, and 2 entrees and one beer was close to $80 with a tip. There are way better Chinese restaurants around and little privately owned take out joints where you'll get a better meal. Don't waste your time or money. read more

The food was truly awful. I was shocked. We usually love PF Changs, but this was really really bad. There was no one around & we had to wait forever to sit down, and same thing for paying the bill. The chicken lettuce wraps which we usually LOVE were greasy and just tasted burned and like they didn't clean the grill. The fried rice wasn't fantastic and also had a weird taste to it again as if the grill wasn't clean. The soup was not hot when we got it and sadly ALL 4 fortune cookies were stale. I'm so disappointed and doubt I will ever go back. We eventually went back after we left to get a refund. I usually don't write bad reviews. I just leave it be, but this was really bad. read more

The prices were very high and the changing of the menu was not good they made their menus smaller. Not very much to choose from. Good food and the Mongolian beef was really good but I would stay away from the broccoli mine was kind of soggy and kind a hard and by the way they give you the whole head of the broccoli . Their prices have gone up the menu has changed and it wasn't as crowded as I thought it would be. read more

Justin the server was polite, friendly and professional...food took a while but well worth the wait!

Debbie was amazing !!!!! we would return for sure !! She was super busy. She took great care of us.

I should have drove a bit further up the 75 to the one at Gulf Coast Town Center, the food was cold and the chicken was over cooked at this one, oh well I guess I have to go a bit further to get good food read more

Service not the best ; however I blame that on shortness of staff . Food good service was a bit slow but I know most places are short of help read more

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Our server, Isabelle, was friendly, organized and helped with our food choices. We had stopped to try their lunch. Great deal for sure. Best won ton soup ever and loved the Mongolian beef with fried rice. Our server followed up to make sure we were happy (we were) and then offered us a cup for our its tea to go. We declined but what a nice gesture. We will definitely return. But it was Isabelle's friendliness that made the experience so positive for us. read more

Leo was amazing the food was good they sang happy birthday to me I got free cake it was delicious it was the biggest best tasting chocolate piece of cake I've ever had in my life trust me hands-down you will go and slap every family member that's a so-called baker because trust me their take is the least shit Deliciosa like Backpack said read more

Came here with my daughter today as we were both up for some Asian food. The place is very spacious inside that is Asian themed with a modern twist. They also have a large bar area offering wine, cocktail and beer and sushi is offered at this location. We were quickly greeted and sat right away. Kevin introduced himself as our server, friendly and very attentive! We started off with the Chang's Northern Style Spare Ribs appetizer then my daughter ordered her favorite kids Chicken Fried Rice no veggies or greens and I opted for the Orange Chicken. Food came out quickly and hot, but I didn't care for the flavor of the Orange Chicken and , Kevin immediately took care of it. I replaced it with the Chicken Lo Mein which was amazing! My daughter was super please with her dish and ate it all. Management was quick to come over and make sure we were taken care of. She was very nice and appreciated the prompt and quick response! Recommend you ask for , Kevin as he is a great server who is super friendly. The place is clean, staffed appropriately and kid friendly. Will be back again. read more

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The service was great but in my opinion the food was just okay. You can essentially get the same thing in the freezer section of your local grocer. The ambiance was alright but nothing to brag about. My teenage nephew loved the gimmicky atmosphere but it left me wishing for an authentic experience. PF Chang's:Red Lobster as Panda Express:McDonalds. Spent about a hundred bucks for food that was just okay. Left the sever a decent tip though. Kristopher kept the drinks filled and was prompt. read more

My wife and I enjoyed a wonderful relaxed lunch at this restaurant. The food was excellent and the portion sizes were perfect. We had the potstickers as well as the lettuce wrap appetizers. We had won ton soup which was loaded with chicken and shrimp and for entrees we had the Crispy Honey Chicken and Mongolian Beef. Everything was hot, fresh and delicious. Pricing is in line with other mid to upscale restaurants in this area. The best part was our server, Sanjay! He was polite and attentive and he properly paced the meal for us, never bringing out a course until we were done with the previous course. We did not feel rushed and were able to take our time, relax and enjoy our meal. I highly recommend this restaurant. read more

Now I'm not typically a person to leave a review unless I have something worth saying. But I used to love PF Changs, I've been to multiple locations. The food this time is different, the quality and flavor is not there anymore. Some dishes came out borderline raw, and the bathrooms are horrendous. I am concerned for the safety of the food and restaurant cleanliness and quality. The service is good, there just needs to be more servers. read more

A friend and I had a wonderful experience. The food was outstanding .We started with the pork egg rolls and crispy green beans. Delicious! We both ordered braised Short Ribs for our main course and they were the very best. Debbie our server was right on. Friendly and personable, there when we needed something, but she didn't hover. The entire evening was a pleasure and we will return very soon. Don't miss this great restaurant! read more

If I could give p f Chang's 0 stars I would. I was so looking forward to a great meal from p f Chang's....it used to be my favorite. Ordered spare ribs as appetizer....they were cold, greasy and fatty. Awful. Drinks were like drinking water...asked for a second drink stronger with less tonic....tasted same as first for $10 a drink. Portions were half the size from last year. Silverware was filthy...had to return it twice....caked on old food. What a horribly bad experience. Disgusting!!!! PS. This is my first review....I'm usually a very satisfied customer....but tonight was horrendous. And the bill was $94.00 for 2. 2 dishes. Half the size as before, cold and horrible!!!! read more

Hosts and managers are rude and don't care about good customer service. Food is dry and tasteless

The food was excellent our waiter was on his game always checking on our refills excellent service.... Was seated quickly

Their take out is NEVER hot. We had the dumplings that weren't even warm. The sweet & sour chicken was mushy. When we say extra spicy we mean spicy. Whoever is cooking is not doing their job and the person that packages your order must be on vacation. They don't listen when we place our order. Eating in the restaurant is ok but dark. Sometimes you wonder where your server disappeared to. They are like other restaurants that want to take your order for drinks when you haven't even opened the menu. Rush rush rush only to have to wait when you are finished for your bill. I don't know how they stay in business. read more

I went out to P.F. Chang's and had one of the worst experiences ever eating out. It was not busy at all and my food took forever to come and not the best service! They offered a special menu saying $20 special for soup, appetizer and entrée, I ordered it and when I got the bill, it was $64 they had charged me for the edamame that was nine dollars and the house salad which I thought was included with the three choices I got from the menu. I then question the server why is it so much? He then blames it on the computer, a manager comes over asking what questions we have about the prices and I explained to him what I had ordered, he claims that two people need to order this in order for the special to occur... Which the server never explained wouldn't you think if I was ordering it he would've told me that I needed a second person to get the special?? And the manager never took it off of the bill... so I ended up having to pay the 64$ plus tip. This place has gone downhill so much will not be returning. I could've got a nice filet mignon steak for this price. read more

Orders food 2 hours in advance Cancel order after time it was to be delivered No warning No apologies read more

Food was tasty, and that was the saving grace. From the minute we walked in, the experience was just terrible. The host stand was manned by two people. We had a reservation but she couldn't check it and seat us because the other person was taking a phone reservation so she was using apparently the only tablet they can use for both? Ridiculously long wait to get seated with an 89 year old in our party that was clearly having trouble standing for so long with his walker. There were plenty of vacant tables to seat us at, but we had to wait for that tablet I guess? The place was empty and that SHOULD have been a clue. Server took forever to get to us. Apparently they sat three tables for her and she was visibly having difficulty keeping up. We ordered drinks that took so long to get to us we asked about them three times. The table next to us had martinis delivered that he felt were incorrectly made (I agree as they were a weird color and did not look right at all) so the bartender was arguing with him that they were correctly made vs. just starting over. Then the manager came to argue with him as well. She had another bartender make the drinks and apparently all drink making had to stop while they had this sorted out so we continued to wait. And wait. And wait. The manager was not at all nice to the table next to us, waitress was apologetic. Their martini came out and he said it was better so they should have been able to make our drinks. Nope. We had to ask again. Finally they came out. It was a Diet Coke, a vodka and tonic and a Chardonnay. Took forever. The appetizers took forever. We had to ask. Finally they came out. They were tasty. Springrolls (tiny) and edamame. Ridiculous wait for such simple appetizers. But, we weren't alone, the table next to us was waiting forever as well. While other tables coming in after us were getting their food. We finally cancelled the soup we ordered after asking about it twice. It was still on the bill at the end of dinner so had to ask it be removed. Entrees came out hot and my dad LOVED his fried rice. My noodles were just okay. Not much flavor. But they were hot. Husband said his was okay but we don't need to return after watching the manager poorly "manage" and argue with the table next to us. She should have comped their entire meal, in my opinion. After getting the bill corrected, we left saying it's sad my dad loved it so much because he's hard to please, and we don't really ever want to return to the place unless they fix slow kitchen and train the manager and bartender. Watching them argue with customer was unbelievable - I've never seen anything like it. The man's drink was not correct. Why argue? Fix it and then watch their service like a hawk and make sure everything else was fabulous for them. That didn't happen. They waited for food that came out wrong and I was amazed at how the guy kept his cool. But, he was entertaining guests and it sure wasn't a good experience. I heard him ask for general manager name and I sure hope he called the next day. Moreso, I hope they listened. It might be a clue as to why the place was so dead on a weekend. read more

Loved the place. We came here for my boyfriends birthday and sat outside in their cute patio and loved the experience. Food always delicious here. Staff went above and beyond to sing happy birthday to my boyfriend and we both enjoyed it. read more