not accurate to insurance prices when processed payments..then the patient will have to re evaluate…read morewith their own insurance after being billed. Beware dentist holds your child down while screaming in fear as fillings are placed or even for an examination. Also Dental Assistants will speak Spanish to each other in front of patients and in "lab room" gossip is no good unless you hear and understand their language then you will definitely be shocked. Being bilingual is huge here and they seem to exclude others who are not bilingual patients or other workers. A drama place behind patients and in front of patients... Remember who is paying the Dentists home mortgage and car luxury... and referring patients to a horrible Ortho as Freytag will slowly catch up for these two are wonderful "friends" =money more kids =more money and they don't use a good cleaning on kids it's all done fast using only hydrogen peroxide and water lol for kids cleaning ofc this dentist loves future fillings ... dentist buys them for 10.99 filling then has dental insurance covers the rest as a doctor and then over charges the patient like 300.00 for "time placing" and makes 300.00 on top of his out of pocket 10.00 expanse lol this place is honestly ghetto.

I was super nervous taking my 2 babies in at the same time by myself but we had a great experience!…read morePlace was nice and clean! Dr. Adam and staff were excellent with my two little ones. They were both seen at the same time in the same room! Happy we found this place!

My daughter loathes the dentist and this is the one establishment that puts my daughter's mind at…read moreease. The hygienist Leondra was not only gentle while cleaning but thorough. She is the best and deserves a day off with double pay or be considered a trainer! Kudos to Leondra

My kids have gone here since they were babies. I love the staff. They're helpful, pleasant, and…read morealways greet you with a smile. Dentists and assistants are kind and welcoming, making for a great visit each time. I highly recommend.

Both of my children have been going to Tucson Smiles since it opened. Much to my amazement, they…read moreactually look forward to their visits. The dentists and staff are kind and helpful, the office is adorable, and the experiences we've had throughout the years have been positive. I wish they'd see adults!

We came from a very good dentist at our old home in Texas. One that not only allowed parents in the…read moreroom actually encouraged parents to come back and had comfortable seating for them. Tucson Smiles does allow parents in the back but they act like it is a huge inconvenience and stuck me in a very uncomfortable chair in a tight space behind an xray arm. They gave me a sheet that stated I wasn't to talk to anyone during the visit or be on my phone.. Both dentist were very nice to my kids. They truly seemed to care about their patients and did not want them to be afraid but on several occasions kids could be heard crying from the waiting room. I'd been with our previous dentist for a decade and only hear crying once and it was from a kid that was upset about getting in the chair. That isn't very reassuring when you tell me you prefer if my child goes back for their procedures alone. I had been told before we left our previous dentist that my child had a dark spot on a baby tooth but didn't recommend fixing because it wasn't yet a cavity and was due to fall out in the next year. Tucson smiles recommended filling the area anyway just in case. When I explained I'd rather just wait for areas that were not yet through the top layer for teeth that were already wiggly she got annoyed and wouldn't make eye contact. They do have TV's in the room but they keep the volume on mute which means the kids still have the drill sound. Seems like that would be an advantage to having the sound on. Maybe provide headphones?

The dentist is very condescending and rude…read more When I set up the first appointment, I asked if we could schedule the time to treat her preexisting small cavity with SDF after the initial consultation. They stated that the first appointment was for 1 hour so there should be plenty of time and it was the last appointment before the lunch break. It was $125 for the dentist to look at her tooth which I already knew was a small cavity as we were just switching from a previous dentist because I thought it would be better to use a "pediatric dentist". They seemed pissed that I did not want x rays (which she clearly didn't need). After looking at her tooth, I asked if they had time to do the SDF treatment (which takes 10-15 minutes max once her mouth is open). The dentist said "we don't have time in our schedule". I said "Okay, it's just a long drive for us." He rudely said "Well. Wish we were closer to your house but... we're not." Next day we went back for the SDF treatment, I asked for him to apply the fluoride varnish on a tooth that had the start of a cavity. He said, "I looked at her teeth yesterday, there is no cavity there." I said, "okay, do you mind taking a look?" He said "Do you think it changed in a day?" Her previous dentist had already mentioned there was the start of a cavity on that tooth and you can clearly see the dark spots from the plaque. He is just arrogant and rude. He did the SDF treatment, did not apply fluoride to the tooth I asked, and dropped the SDF on her face so now there is a 3 inch mark on her cheek that will take 2-3 weeks to come off. There also is no play area for toddlers while they wait, only screens everywhere... I do not know how this guy has such good reviews but he must have paid a lot of money for them because they can't be real.

Very pleased with our first visit!! My daughter gets nervous with new people but this office was…read morevery calm and patient with her. They took great care of her teeth and was clear on communication with her needs. I appreciated the service we received and will make this our regular dentist office for my children.

Pretty messed up that after years of being loyal patients you send a generic mass-produced letter…read morestating you will no longer be in network with our insurance. No explanation as to why you did this after you've been with them for years. I get all insurance companies have issues, but this is by no means a junky plan. It is actually the premium PPO plan our large communication company offers. So we pay EXTRA for it!! Have never had an issue with this insurance being out of network ANYWHERE, so congratulations you will be the first. No apology given what-so-ever for throwing this on us three weeks before the end of the year and right before Christmas. Thank you for that. Finding a new dentist for my kids (which obviously I am now) right before the holidays is super high on my list of things I want to be doing. Really disappointed in this. Perceived as little care or regard for your patients. If this was done out of greed for more $ or because you think you can afford to pick and choose patients, I hope it backfires.

Time for my two young kids to see the pediatric dentist Dr Bunch for their 6 month check up and…read morecleaning. The kids have no fear coming here, the kid friendly atmosphere certainly help with putting them at ease.

We're fans! Our daughter Josephine has bad two successful visits to Dr. Ko. She is so sweet and our…read moredaughter looks forward to seeing her. The office is clean, modern with fun sensory games in the waiting area. It's simple and has everything to make it a comfortable dentist office.

My 8-year-old son needed a baby tooth pulled. Dr. Ko was absolutely amazing, He never felt any pain…read moreand the extraction went flawlessly. Dr. Brittany Ko is so great with kids! Highly recommend Dr. Ko and the entire office.

Like this practice A LOT. They are efficient, patient and work hard to involve their young patients…read moreand their families. Our Dental Hygienist, Brenda is amazing and provides education to help my son keep his smile looking it's best. Get your appointment early in the day to decrease. Wait times. It's a busy office, but that should be expected due to the quality of their care.

I've been bringing my kids here since their first dental appointment and had a good experience each…read moretime. It's not usually a long wait in the waiting room, but if you do encounter a little bit of a wait, they have a movie going in the lobby and arcade games. I appreciate how patient they are with my kids and make them feel comfortable. My kids honestly dont get scared to go to the dentist, they look forward to it. I have found that the exams are thorough and I love that my kids can be treated at the same time to save time. And of course the goodie bags and balloons the kids get at the end bring lots of smiles.

Had another amazing visit yesterday with Dr. Laila! She is tops in her profession and treats my…read moredaughter as if her own. Her expertise and ability to fully explain each procedure and tool she is about to use places my daughter at ease. There are no surprises. It's just pediatric dentistry, right? Well, each visit is an emotional one for me because I love how the staff dotes on my daughter. Her concern and comfort is of the utmost concern to them. I can't emphasize enough my sincere gratitude for Tucson Smiles! They bring pediatric dental care to the highest level.

Have taken my child here for a few years, she is now 4 years old. Dr. Priya historically has been…read morekind and helpful. The issue came to when I sent my child in with my husband, and stayed at work. My daughter saw a different dentist (not sure name). They told him she needed extensive treatment, her cavities were substantially worse and the SDF didn't work. She needed 6 crowns and full IV sedation for 1 and 1/2 hours. Anesthesiologist is 3rd party, doesn't bill insurance, $1000 cash only (this seems shady). I said I wasn't comfortable sedating her for that long and it was brushed off to call the Anesthesiologist if you have questions. I asked to speak with the dentist about alternatives, and the front desk said she would see what she could do, only to tell me the dentist will not consider any alternatives, this is the only treatment plan. (Dentist wouldn't talk to me directly). Went to get a second option, SDF worked well on top teeth, no progression, and the bottom can get Halls Crowns (non-surgical) just like I asked for. Consider listening to parents and offer alternative treatment plans. (She was an excellent candidate for Halls Crowns, unlike what I was told from here).