I wanted to rate Pink a 3, because I am nice and because they did most of the job well enough, but Yelp states that a 3 means "A okay," and that a 2 means "Meh, I've experienced better." I have been moved by professionals 4 times by 4 different companies, and Pink's performance was the worst but not completely horrible. Because I've experienced better every other time, I rated them a 2. Glow: Pink was of average competence in most areas such as punctuality, communication in general, polite and competent workers in general. Where they shined was in how one worker carried a large tool box; he was prepared to solve any problems that might arise. Grow: Pink failed to thoughtfully/carefully disassemble 2 nice ($300 per stand) TV stands. On the other end, the movers, my spouse and I spent hours on assembly with missing hardware. We gave away the TV stands on Craigslist with missing hardware. We had to buy new stands. It was remarkably frustrating and upsetting to us. We came up with solutions that are easy such as using stickers and plastic baggies and tape to make sure assembly on the other end is doable. Mainly it just takes a little competence and customer care; Pink was somewhat deficient in both. The recipients of the free stands could still use the stands but not fully like we had them set up before Pink managed them. This also happened with a beautiful glass top L-shaped computer desk ($150-$200). I didn't want to put the desk in the landfill, so I put it together with missing hardware, just like I did with the TV stands, then I posted it on the free ads on Craigslist. The movers on the other end were remarkably frustrated with Pink as well. The mover tried so hard to put the 3 items together, but there is only so much anyone can do with missing parts and carelessness of those who disassembled the items. A woman came to pick the desk up a week ago. Just today I found one of the missing metal frame bars laying inside of the bottom track of a metal shelving unit. It is carelessness and incompetence of Pink that resulted in the bar not being taped to the other bars. Also, whoever disassembled the desk was competent enough to put much of the small hardware, such as screws and little suction cups that go between the glass and metal in a plastic bag and packed with one of the glass tops, however he (they were all men; I know because I was there and available to help the whole time, but I was not utilized; I would have gladly gotten more baggies if they needed them)...anyways the man who packed the small hardware apparently forgot to pack the majority of suction cups in the bag, so he wrapped them in a large wad/ball of crumpled packing paper and stuck it in a box, not even the right box. The suction cups almost got thrown away. I called the woman today and was able to give her more of the hardware as I found it in obscure places. One of a beautiful set of book ends was broken due to being packed with barely any paper padding. We were surprised that a statue packed in the same box was not broken; it was packed poorly. Glow: Another glow is that one of the packers initialed each and every box that he packed. His initials are C.P. I think this level of accountability is good. However, because not all of the packers did this, and the 2 TV stands and the desk that were given away as a result of Pink's incompetence, I can not track who is accountable for the mistakes they made. I want to make it clear that the reason we could not put together the items mentioned is because Pink carelessly packed the parts. Also, during a move where Pink was moving a couch into our place, the two movers were considering that "they might not be able to get the couch in." I had to take over and manage the moving of the couch. Thankfully I had the right tool with me to remove the door, and I had access to a maintenance man who helped. I find it unacceptable that any movers would say "we might not be able to get your couch in if we can't get your door off." The door was stuck with paint but...well, I think I've made my points here. I hope this helps.... read more

Recommend December 2012 We used Pink Transfer Moving and Storage to move our things in November 2012. We had used them a few years ago and had been very satisfied. When we looked on the internet we did not believe the comment from another customer that was unhappy since we knew the owners. I called Pink Transfer at (626) 793-7086 and learned that another company had used a similar name that had caused the confusion. As a result of this clarification we used Pink Transfer Moving and Storage again. The movers showed up on time and did excellent work in a timely manner. We were most happy with Pink Transfer Moving and Storage and our moving crew. We highly recommend Pink Transfer. read more

Pink's just moved my parents from their home of 63 years to a condo across town. The crew arrived on time, were polite, very hard working and very capable. They packed and unpacked all the furniture and breakables, even had to hand carry a 7' very heavy sofa up several difficult flights of stairs. Everything went great with nothing damaged and the guys were so nice. No question who I'll call next time. Ask for "Jerry's Crew" they're the guys who helped us. read more

Pink Transfer just moved my little office, and did a fabulous job. Andrew and Dennis arrived on time, and instantly started moving like lightening. They padded all my furniture with care, and moved everything into my new office, taking the time to make sure it was placed exactly where I wanted it. They accomplished the move in LESS time than was estimated, and nothing was damaged. Matt Pink, my contact, was very responsive to all my questions and concerns. I'm a Realtor in Pasadena, and will definitely recommend Pink to all my clients. read more

Have to give a 1 star. They handed us over to Stevens Van Lines which claimed that Pink did not label boxes correctly. So, we had an item go missing and since it was never delivered... wait for it... they said it never existed. Nice. Thousands of dollars in damage and they took NO responsibility. AVOID. read more

I have used Pink several times now, once moving from So Cal to Seattle. They have been stellar each and every time. I would recommend them to anyone who asks and have often stated that they are the best movers I have ever used (I have used 3 others - 2 of which were in the Seattle area). They are hard working, efficient, careful, intelligent and gracious. I have never had a single problem with them and can't say enough good things. I am now hiring them to help move my parent out of a large home into a smaller one and know that they will manage the move with the upmost care and professionalism. read more

Had Pink move us from Arcadia, CA to Glendora, CA. 20 Min drive. Moving from a 3 story PUD to a one story home. The bid was easy and personable. They provided me with boxes to help me pack. Moving day was so simple. They guys were friendly and presentable and they were professionals. Highly recommend to anyone. We have had several movers over the years and these guys were the best by far! Thanks Pinks! read more

Jerry and his crew went above and beyond to help us during an emotional move. They were courteous quick and professional thank you guys. Highly recommend! read more

Recently my wife and I purchased our first house and though we were looking forward to our new home, the move was not something we were looking forward to, after several bad and questionable movers before, hiring a moving company was something we were dreading. On the recommendation of an acquaintance I called up Pink Transfer Moving and Storage. The agent I worked with was police, courteous and upfront about everything. He stopped by our condo unit to get an idea on how much stuff we have and gave us an estimate that same day. We agreed and a few weeks later two PINK moving trucks were at our condo on time. The staff was friendly and easy to communicate with and everyone was clear on what needed to be done. They packed, wrapped and prepared everything quickly and efficiently and delivered to our new home with not a single scratch on a single piece of furniture or on our home. I can't recommend Pink Transfer Moving and Storage enough. My wife and I were so happy with our move, we bought lunch for the crew as well and they were very appreciative. Thank you Pink's! read more

Our experience with Pink Transfer was excellent. We were moving from Los Angeles to northern California (360 miles) and wanted to hire a high quality company. My initial contact with Pink Transfer was a telephone conversation with Jeff Pink. He got the basic information, and then requested to set up an appointment to come out to our house and get a look at everything. He did thorough surveillance of our place, made extensive notes, and got back to us with a very reasonable quote. On moving day, an entire team of good men (Dominic, Juan, Sonny, and Edgar) showed up on time and spent the whole day packing and loading. Two days later, as agreed, they arrived at our new home to unload all of our goods. Everything, fragile and otherwise, was handled carefully and arrived in good condition. We dealt with a total of seven people at Pink Transfer during the whole process. All were professional, courteous, and very helpful. Thank you, Jeff Pink and colleagues, for a great experience. read more

The staff is very informative when you first call and professional. The movers that come on the day of move were very helpful, positive and professional. They handled my belonging with care and also was focused on making my experience a great one. They also moved all my items large and small in a timely manner which was great! I will use them again I'm sure.. read more

What moving company doesn't work on weekends!??? Her response was " most people move during the week"

These guys arrived early, got right to work, and moved every last bit of our things with ease. They were professional and friendly. I would definitively recommend to my friends and family.... and obviously use over and over again! Thank you!! read more

Great place in Monrovia to go to for packing supplies. The folks were very nice and helped me select the right boxes, paper, and even threw in a roll of tape at no charge. read more

It might be kinda boring to see just how many five-star reviews Pink Transfer gets but, dammit, I have to add another one. They JUST completed moving me from one local town to another and the move went incredibly smoothly. Jerry, Anthony and Luis were my team, and they're worth asking for you if need Pink - all three of them knew what they were doing. They treated my breakables and computer gear with great care, disassembled and reassembled furniture, and packed up a lot of stuff as I had no chance to do packing myself. All for less than I had kinda expected to pay, because they were so efficient. You need to move, move Pink! read more

I started planning a move from California to New Mexico before Covid and was able to complete it--with modifications--in large part because of the team at Pink Transfer. Because of Covid, we decided not to do a partial move out (with storage) and then complete the move after sale. Jeff Pink made it easy to adapt our plan so that we could pack (with their help) and completely vacate before putting the house on the market. We had packers one day and then a team of loaders the next. The truck was absolutely filled with art, breakables, antiques, garage/patio gear, and more representing 30 years in the same house. The location of the new home necessitated the big truck be parked a mile away and a shuttle truck used to go up and down our mountain road. Even with that extra handling, when Jerry and Anthony unpacked everything at our new home, not a thing was damaged or missing. (By the way, Pink was familiar with Santa Fe terrain and understood in advance that shuttling would be needed.) I'm sure I would have had equal success with the 2-part move originally planned; Jeff Pink said this is a common approach.) Each realtor I spoke with in La Canada and my friends recommended Pink. I'm so happy I simplified my life and my move by working with Pink Transfer. I recommend them without reservation. read more

We moved from Arcadia to San Clemente 2 months ago and chose Pink Movers, not only to move our goods, but to store them while we were getting our house ready. We could not have made a better choice. From the first encounter with Jeff to assess the scope of the job and the storage needs, to the delivery and unpacking of the very last box, we could not find any detail left undone. The packing guaranteed that every delicate item would be protected. The handling by very cohesive and easy-going crews made it possible to feel confidence in their work. It is an absolute pleasure to feel vindicated in the results from a decision you made to handle such an important task. I give them the highest rating and I will surely use them again. Thank you, Pink Movers! read more

These guys are the best. They arrived on time and were so careful with our things. I can't imagine a better experience.

Can't make enough positive comments about Pink Transfer and it's personnel. Courteous, helpful, excellent packets, plentiful supplies. They came on three separate occasions to help with moving, donation drop off, etc. read more

My contractor buddy recommended Pink Moving to me and I am so glad I listened to him. They made our move simple and easy. From the owner himself coming to my house to do the estimate, to a great crew that did the actual moving, they were 100% professional. They were on time, courteous and did not go over my estimate. I would not hesitate to recommend Pink Moving to anyone. Call them today. read more

We could not have asked for a better experience! We moved our family of 5 from New Mexico to California. Pink movers were professional, responsive, and careful with our belongings. Upon delivery, Jorge and his team went above and beyond. Priced way below competitors! It's comforting to know that this moving company exists. We will absolutely use them again in the future! Sincere thanks from the Pérez family in LCF! read more

I work for the Chandler school in Pasadena, we used pink transfer. They did a GREAT JOB. Ray, Miguel, Steve and ken. Did an awesome job! Everyone was happy with their performance. I would recommend pink! read more

We used Pink services a month ago to move a two stories house to another two stories. We had a very tight schedule, some heavy pieces to move and many steps to the final destination. From the first interview to the end delivery, the experience was wonderful. Great guys, always good energy and great respect. The job was done with ease and on time. Thank you PINK. read more

As a Realtor, I highly recommend this company. My client was moving out of state and had another company set up to arrive the next day, only to find out that they were going to charge her more money but couldn't give her a price. It was stressful enough on her, especially being a senior citizen and moving from the only home she had known for over 40 years. She felt frustrated and stuck. I advised her to call Pink knowing another client had just used them and had raved about them. They came out that day, gave her a quote and scheduled the truck to arrive the following day. Pink saved the day!! They had so much compassion for her, it was truly touching. The movers arrived on time, went above and beyond and really assisted in making this transition a little easier on my client. I can't thank them enough and I will continue to sing their praises . read more

I have a soft spot for Pink because I remember them moving my family back in the 60s. More recently, I used them two years ago for a move in Pasadena. That was a little expensive but their work was fine. So when I had to move again this month (again within Pasadena), I called Pink first. The estimator (a 4th generation Pink family member) came out and everything was fine until I got the estimate. It was $200 higher than the earlier move, and they were moving the same stuff! He also said the move would take two days, which was not the case before and would cause big scheduling problems for us. I sent him an email asking that he explain the changes and did not get a response. So I shopped around on Yelp and found a moving company who did a got job that took one day and cost $1200 less than the Pink estimate! Maybe Pink has been around so long that they can get away with charging premium prices for average service at best, but that doesn't mean I have to pay for it. read more

I was trying to get a quote from Pinks to move and whoever I spoke to on the phone was the rudest and most arrogant salesperson I ever talked to. So much so that I joined yelp in order to write a bad review and I typically dislike negative reviews a lot because I know how much goes into running a business and the difficulty in keeping everyone happy. However, this was miserable. The sales guy, who by profession should keep a potential sale happy at any cost (and I don't mean because the sale needs to work out, but because that's good business) was as arrogant as they get. He was quoting me pretty high prices for moving and I have a lot of furniture so I was asking about what their insurance policy is on my furniture/paintings and how I know if they are not going to break my goods. He said that the free insurance is .60cents per pound, which I needed explaining but basically means if a painting valued at 5k is 2 lbs, and they break it, I get $1.20 for the value of the painting. First off, this is insane, but it is what it is.... Secondly, and most important to this post, I asked him to clarify and said "so if your guys break my stuff based on their poor job skills, this is all I get for my stuff? How do I know they will not break my furniture and will do a good job?" to which he replied, in an awkwardly annoyed tone, " you really don't know if they won't break your stuff, so we probably aren't right for you." and hung up. So, what are you saying... a moving company doesn't need to insure their own work? And if that is the crazy policy they somehow can wiggle out of, do you not want to say don't worry we are professionals and rarely break your valuable stuff?...draw any conlcusions you want but this is just an amazing response to an incredible policy. This was after a five minute call which didn't start well and in which he was coming in super high, quoting nearly 4-6k in costs off the bat, talking with me like he was doing me a favor just to be on the phone. He not only went over the price per hour quickly but when I asked again and was wrong about what 3 guys cost, he responded to me like I was some kind of idiot who worked at the company for five years and should know the cost memorized in my sleep...sorry, guy, but one follow up on prices shouldn't wet your pants... I gotta say, being in sales and knowing what it's like to tender a lot of new sales relationships, this was text book ignorance and bad business. I am going to use it as an example to my sales people as to how to make a client angry enough to write a negative review and then dissuade their peers from using a company that has an otherwise good reputation. Good luck guys and hopefully you can address this seriously stupid way of doing business. Also, hopefully this is the first and last Yelp review I'll ever have to write. read more

I think the only way you truly know the integrity of a company is when something goes wrong and they need to handle it so that you are happy. Many companies do not but I am happy to say that Pink is a company of integrity and a hella of a great moving company. Jeff Pink (yep the guy who is one of the owners) came and gave us a fair estimate for our move and took into consideration the street where we were moving (narrow and did not want to block traffic with large moving trucks) so 2 days were planned. First moving the outside and garage and doing all the packing of breakables and artwork and 2 moving all the contents from the interior. First day was "Jerry's crew" and they were amazing. Not only a personable bunch of guys but clearly knew how to handle heavy and large items. Put everything exactly where I wanted it and got done an hour ahead of schedule. Great day! Second day we had a great crew as well (name escapes me) and it was a mother of a move! We have a bunch of antiques, artwork and a grand piano. It took more then planned but all was done with a smile and with care. We all shared dinner together and then completed the move by 7pm, happy and done and in our new home. Also like the review below, I would have loved to know that there was an extra credit card charge but paid with a check. Here is where the true grit of Pink comes through..I noticed that a leg on one of our black lacquered chairs was broken and the lyre on the piano was not attached. Contacted Jeff and he immediately send someone over to attach and pick up the chair for repair. I waited to write my review. Well, the chair was delivered today and you would not be able to tell that it had been repaired. Do I recommend Pink? Yes. Can there be problems when you move? Yes. But these guys are honorable, do great work and more importantly, stand by their work. Thank you! read more

I just used Pink for my move from Monrovia to Arizona and I couldn't be happier. Jeff gave me a firm estimate -- no surprises at the end of the move. Mike and Kallen were great. They were careful with all of my belongings and everything arrived safe and sound. The city decided to tear up my street the day of the move, but Mike and Kallen dealt with it calmly and professionally. (Wish I could say the same for the Sully-Miller employees, but they were awful.) I would definitely recommend Pink. read more

I first used Pink back in 1976 when the company was fairly new. So, when me husband passed away and I moved from Palm Desert to Orange County (BIG MISTAKE), I called them! This was three years ago. I moved back yesterday, and of course, had Pink move me again. I was so thrilled to be able to have the same team move me these last two times. Johnny, Jerry, Anthony, and Brian are hard-working,very conscientious, trustworthy, and very friendly. They made this particular move less stressful for me! They put up with me panicking about where to place all the boxes I have. I want to sincerely thank Brandon Pink and the wonderful receptionist at the company for all of their kind help every step of the way. What a nice feature that Bill Pink called me the day before too!! read more

Used these guys for a third time recently, moving some stuff from one house to two other apartments, and they showed up on time, were fabulous and helpful, and got the job done quickly. The best! read more

Pink definitely made our long distance move from CA. to WA. a lot less stressful! They were kind, professional, quick to load and unload, and right on time. From Jim to John to Bill (oh, geez....I think his name was Bill....I can't remember!!!), and all the guys at Pink, we can't thank them enough. We're pretty much unpacked, and so far, everything has arrived in one piece. I know we'll be moving one more time within the next two years, and I would definitely use Pink again. It's just a bummer that that won't be possible with them in CA. and us in WA. I would definitely recommend Pink! Thanks, guys!!! read more

These guys are amazing! On time, diligent, professional, responsible and efficient. I have used them as a single, white female continuously over the past 15 years to move my personal and professional furniture and related items. I highly recommend them! Business, home, family, bachelor pad...they were even nice and considerate with my two dogs. read more

I can't recommend this company because they charged me all kinds of extra fees when the move was done. I make sure to ask about out-the-door pricing on all large service investments and they ensured me that the price they quoted over the phone was the final out-the-door price. They quoted me a price of $495 and ended up charging me $770 and asking for a tip at the end. The move itself was fine; they didn't mess up any of my furniture or artwork; however, the pricing fiasco was quite unsatisfactory. read more

We used Pink Transfer earlier this month for a move from Irvine to Monrovia. It was a very small job from a one bedroom apartment without any appliances and very little furniture. We packed everything ourselves. The drop point in Monrovia was simply to a garage to store the items. When I made the reservation, I explained that it was a small job but that I understood there was a four hour minimum. I also stated that I felt that even with the drive time, it should have been able to be done in that amount of time, and that anything more wasn't going to make much sense because of the limited contents. We made the reservation and they sent two guys and a truck, as agreed. They were surprised to see how little there was to move and immediately started to drag their feet. I asked them politely to try to move more quickly, but it only seemed to make them go slower. Talking on cell phones, etc. Ultimately my daughter and I started carrying things down to the truck ourselves to expedite the job. Absolutely not what I wanted to do, or what I was paying for. In the end it still took 5.5 hours to finish. I will not be using this company again, nor will I ever recommend it. read more

I've been very happy with two moves with Pink. They show up on time and they get the job done well and in record time. Ask for the moving crew with Steve, Miguel, and Ray. They are wonderfully efficient and friendly. Thank you guys! read more

We used Pink's this week to move my father from Seal Beach to Pasadena. What a joy to work with Steve, Ray and Miguel. They were so prompt, so competent, so understanding - they were wonderful. What a great company and what great employees. I'd recommend them to anyone! read more

Pinks has been serving the area for many years. Their service is why they have survived. Jeff Pink is on time, polite and friendly. The estimate was right on, and I was able to add some services at the last minute, that were tacked on but at a fair and reasonable price. The crew, led by Ernie, was efficient, very polite and finished at a reasonable time. There was a small mixup at the beginning, but Jeff sorted it out...and the delay was minimal. No items were damaged, or lost...I would use Pinks again and highly recommend them. Moved from Pasadena to Arcadia. read more

I moved Friday and used Pink as my moving company. My move was complex as it involved 3 locations, included several very large and heavy pieces of furniture, and was just tricky to coordinate overall. Additionally, my ability to help was very limited as I'm getting over being very sick. So, admittedly, I was nervous about being able to pull off this move! Price quoted to me was very reasonable ($905) for 2 movers for an all day job. Movers arrived on time and could not have been more professional throughout the entire process. At the final location, the movers arrived with 2 additional men. The lead informed me that Pink was providing 2 additional men to help knock out the rest of the move with no additional charge to me!!!...and boy did we all need the extra help by that point in the day!!! I honestly couldn't have been happier with the efforts of all the men. All 4 were professional, had an exceptional work ethic, and clearly knew just how to move everything. I've used most of the local moving companies in the area over the years and have always been very angry at the end due to the lack of professionalism, damage to my property, faulty moving equipment (e.g., truck wouldn't start, dolly wheels broken), and general waste of time. Pink holds a high standard for their employees and all 4 of these men had an exceptional work ethic that really relieved all the pressure of the move off me! I couldn't be any happier! Pink has definitely turned me into a raving fan!!! read more

My husband and I had a last minute move to Seattle and called Pink on recommendation from another moving company that couldn't help us. Jeff Pink called me right back and came out that day. He asked me what I needed and made it happen. The best part was his flexibility in making our tight time frame work and was able to give me exact dates when our things would arrive. Other larger moving companies give you sometimes week long windows of time. I don't know how that works when you're trying to move. The Pink crew were friendly, really punctual, and just a pleasure to work with. Our belongings arrived safely and without any delays. A great company to work with!! read more

I could not have had a better experience with our move than with Pink Transfer Moving & Storage. The company was recommended to me by 2 other friends who had used their services, and I was not disappointed. Jeff provided the initial estimate and was readily available to answer all my questions and to adjust to my needs and requests. Our movers, Jerry and his crew, were all excellent - careful, attentive, and responsive. They were always pleasant, took great care with our furniture and our home, and went above and beyond our expectations in many ways. We would highly recommend them for your moving needs. read more