I called in and the owner Bill answered the phone. Very informative and helpful. I was having a spider problem and he walked me through all the options for our home, including some do-it-yourself options. you rarely get service this good anymore. A rare find and helpful Pest Control company. read more

I called them on a Thursday about a HORRIFIC ant problem I was having and the service was explained in great detail and the ants were gone by Saturday! I battled for weeks and it took them 48 hours! I noticed about 3-4 ants in the kitchen this past Friday so I called and within 45 minutes, someone was at the house and they are gone!! I highly recommend this family run company! read more

I highly recommend Pinpoint pest control. Pinpoint offers control of pests without harming the beneficial insects in our gardens.

Love love love these guys!!! Long time client. Very happy. Woke up yesterday to a large, mutilated rodent in my yard. Just could not get myself close enough to clean it up. Bill at Pinpoint graciously allowed me to use my girl card and arranged to have it gone by the time I returned home from work. I pray I never have to call for help on this type of issue again. Thank you sooooooooooooo much!! read more

Pinpoint pest control is a great family owned business. I have used them for years to handle our monthly service. The service is always outstanding. I have had some pest needs in the last few weeks and Pinpoint has been very helpful and prompt. In the past when other companies have knocked on my door to try and get us to change companies my answer is always the same." I am not interested in changing! I am very happy with Pinpoint Pest control. " read more

After a couple weeks trying to figure out a mysterious bug bite issue, my suspicions were confirmed in just a few minutes on the phone with Bill. Bird mites were the culprit from some recently abandoned nests in the my second story eaves. Bill's son came out the SAME DAY and treated the inside of my home and took down the two nests. We instantly had relief and now 5 days later we have no new bites. I'm so grateful for PinPoint's professionalism, knowledge and speed. read more

I have been using these guys for years and they never disappoint. If there is ever a problem I call and Dave will respond and fix my issues. Today I called about a bee problem in the vents of our master bath. Started Saturday and the hubby was trying to deal with it!! Spoke with Brian and he came out this afternoon and quickly,efficiently took care of our problem while dealing with my 100 questions!!! Thank you Brian thank you Dave for calling back this pm to make sure everything was taken care of!! Thank you !!! read more

Bill and Steve have provided me with superior services for 8 years in both my Carmel Valley home and in Solana Beach. They respond promptly and always get rid of whatever pests I've had: bees, ants, spiders. I recommend them highly for great, always courteous service! read more

These guys are nails...passionate about getting this done right, courteous, professional and know their stuff. We use them monthly and feel completely taken care of by them. Nice to be in the Pinpoint family! read more

A-Class pest control and A-class service. Steve helped me on my ant crusade and those ants have been banished! Thanks Steve!

Bill is quite passionate about his bugs. If you want local, personal, caring service, this is the place.

Pinpoint Pest Controls is one of the most upstanding and professional I have had the pleasure of working with. I can only wish that more companies were run like Pinpoint Pest Control. It is unfortunate that it took me so long to get in touch with them as I was suffering from insanely itchy bites for over 2 months. After contacting them, my problem went away almost immediately. I will trust Pinpoint for all my future services. I talked to Bill extensively on the phone. He is one of the most friendly and helpful people I have ever talked to on the phone. And even more surprisingly to me was that he was willing to talk to me just out of his passion for his profession and not because he wanted to make money out of my call. I basically felt as if I was talking to an old family friend who was giving me advice on a problem I had. He carefully listened to my problem, asked some pointed questions, and gave me his likely diagnosis (bird mites). He then went on to describe in great detail why he thought this was my issue and the measure I should take to solve my problem. He even took the time to look up my house on google maps to suggest places that I should be looking for bird nests. Instead of recommending a treatment initially, he actually suggested that I first try to handle the problem on my own. But given my lack of height or a ladder and the fact that I was suffering from bites for over 8 weeks, I wanted to have this problem dealt with sooner rather than later. Bill was able to give me an appointment with his son Brian the very next day. Brian was as much of a pleasure to work with as Bill. Although Brian had an understanding of our problem before arriving, he still took the time to thoroughly listen to my story and consider other potential sources of my bug bites. I felt that he really took the time to understand what the problem was and make sure that the service they were providing would address that problem. I had actually had another company come and spray my house just the week before. They listened to my story and went with me on thinking that I had spiders biting me (which Bill informed me was extremely unlikely). There was no thorough inspection of my house for any other potential sources for my bites. Brian took the time to throughly inspect all the rooms in my house as well as the perimeter. He was very patient about answering all of my questions --which I had a lot of. I felt that he also did a very thorough job spraying as I haven't had any bites since they have been here. I'm also impress that they give a 30 day guarantee. No other company I called mentioned this to me and the previous company I had spray definitely did not have this policy. If we needed to get sprayed again it was our problem and going to come out of our pockets. In summary, Pinpoint Pest Control is a company with the kind of people you would trust to help you with any kind of problem because you would be sure that if they didn't have the solution themselves they would find one for you. They are friendly, honest, and competent. What more can you ask for? read more

I have been using Pinpoint for a couple of years now, and they have a good price for the service and everyone I deal with is very nice and knowledgeable, from the owner to the technicians. I had a rat problem in my attic, and Pinpoint recommended a plan of action that was reasonable and guaranteed for a full year. The plan included perimeter defense like plugging holes between fascia and roofline, cutting back trees/bushes, and setting traps. That was 2 years ago, and nary a rat in the house since. I live near open land, so I know the critters are out there, and that's fine, I just don't want them inside! Pinpoint solved my problem!I always get good notice about when they will be by for the monthly treatment, and they use safe treatments...my dogs have not had a problem with anything.I highly recommend this family owned, local business!Chris. read more

I called several places for pest control service and this is the only place that returned my phone call. David was the gentleman that handled the phone call and was very knowledgeable about in intruders in my home. He set up a visit for the same week at an affordable price. I emailed Pinpoint Pest Control several times before and after they serviced my home and they were always very responsive (Steve was the person I corresponded with via email). I recommend Pinpoint for anyone in need of pest control. read more

Was going crazy with ants (all kinds). This has been the worst year we've ever had in the over 30 years at this residence. A friend recommended Pinpoint and I'm so glad he did. They were super nice to talk to and get info from. Came out and sprayed the outside and little areas inside. Didn't think the hundreds of ants we seem to have in the walls would be killed with the small amount of spraying inside (it's not something you have to leave for or worry about), but got up this morning and there wasn't an ant to be seen in kitchen, bath, on my desk or anywhwere else they've been for the past months. I would definitely recommend them to anyone needing to get rid of bugs. They are professional and very nice to talk to. Talked with Dave and Steve and both were great! Hurray, no bugs! read more

Pinpoint diagnosed our ant problem quickly and used a type of pesticide that the ants take back to their colony, which eliminates the problem. read more

My wife and I used pinpoint a little over two years ago for an ant problem. The guys were totally professional, and were a pleasure to work with. Totally took care of our problem. Great company! read more

Bill was great with his assistance on my bird mite problem. No upselling or hustle to use his service. Super experience!

I called in today and talked with Bill. He was so kind and helpful, he asked me to send him some pictures of the bug that's been infesting our yard. Once he saw what the bug was he let me know what I should do. He didn't lie and say he could come out to kill them he was so honest and told me that he wouldn't waste my money. All I need to do is vacuum the ones in the window and they will die off in a day or two. I appreciate an honest company and a kind person such as Bill. When I need an extermination done in the summer I will definitely call this company. read more

Great and honest company. Jake is very knowledgable and helpful. Very nice experience with them. They know what they are doing and guide you cheaper and effective options. Will surely use them again... Thank you Anand read more

GREAT COMPANY We have been customers of this family- run business for 12 years, ever since we moved to the San Diego area. The people are top-notch. Very friendly, helpful, and keep our house and yard free of pests. Very ethical people too. We recently had a new back yard put in, and the squirrels were eating lots of our plants. We called Bill, the owner, and he spend at least 30 minutes with me and then another 25 minutes with my husband as he guided us through the process of how to get rid of the squirrels. (Due to state or national wildlife regulations, pest control companies are not permitted to do anything to animals that are classified as "wild".) I think that is ridiculous, but that is a whole other story. We DO have rats through-out our neighborhood, and through a safe bait program they have kept us rat-free. I also wanted to mention that the products that they use are pet-friendly, and I can let my dogs out in the yard even when they are spraying!! They use less "toxic" stuff than I put on my dogs monthly to keep them flea-free. read more

This place is a life-saver! Just a bunch of really good guys who kill bad bugs. They are informative and knowledgeable, laying out the best course of action for whatever is buggin' ya at the moment (pun intended). The guys are all polite, friendly, and take great care when entering your home to make sure they left it better than when they found it. They took a rather troubling bed bug situation and made it an easy solution, and I know they take great care of their regular customers as well. Now I can sleep in peace knowing the bed bugs won't bite! read more

The guys at Pinpoint are great. From our first phone call, we received a great education about bee behavior. No, we didn't need to panic about the scout bees looking around for a place to rest or set up shop that could have brought hundreds or thousands of bees to our carport . Pinpoint could handle whatever decision the bees made and told us it is extremely rare for bees in this situation to be aggressive, regardless of the size of the swarm. This was the second year we had scout bees loving our carport area, so we had Pinpoint close up the tops of the carport pillars for us. A swarm of bees did not end up showing up, thankfully, and Pinpoint came out the day after we called, did a good job closing up the pillars and charged an affordable fee. The scout bees lost interest after a couple days and moved on. Thanks Pinpoint! read more

They sprayed once. They did not honor their 30 day guarantee. When they did return my calls they said they would email me information, contact another pest control person, and have someone out the next day to fog the air ducts. I never heard from them again nor will I want to.... read more

Pinpoint Pest Control is an outstanding, ethical company with a staff that knows everything about rats, mice, ants, bees, and all kinds of pests! We have used them for years, and depend on them. We're never disappointed. Highly recommended. read more

Love love love it! My initial panic call was about ants. It wasn't a total emergency since Windex with ammonia was doing yeoman's duty in the short term, but I knew I would need a longer-term plan. From Jake's ultra-clear explanations of the options available, to Brian's initial inspection and servicing (b-bye, ants!), everything has been handled beautifully. I was so happy with everything I heard that I signed up for ongoing service on the spot. I couldn't be happier. read more

THESE GUYS ROCK! I am a new customer, and found their rates to be extremely competitive and their service outstanding. They came out and removed about 25 pounds of honeycomb and a bees nest from a water meter box on my property for less than 1/4 of what another big name pest control company (starting with O) wanted. They were responsive and thorough - I'm very happy with Pinpoint and would highly recommend to anyone! read more

Professional, knowledgeable, ethical, and a good sense of humor to boot! Thanks, Bill. It's great to find a company you can trust to take care things that also takes time to educate people so that we can maintain things on our own. You are appreciated! read more

The best pest control company in San Diego. They have helped us through a bird mite and ant infestation. Whether be maintenance or massive infestations they are the ones to call read more

Bill and Brian are great! What a pleasure it was to set up our account for its first service. Fast, courteous, efficient, professional, trustworthy and locally owned!!! Three cheers for Pinpoint Pest Control! read more

We have used them for over ten years. They are both dependable and very reasonably priced. They have continued to keep ants, spiders and rats away from our home. read more

Very Satisfied! Finally not walking through spider webs every time I walk through my yard. I also noticed the other day that I don't have the herds of ants that I had last year. Pinpoint has definitely hit the bug on the head! read more

Been using this family owned business for 17 years! Bill, Steve,Wes & the rest of the team are terrific.They answer calls quickly & give you emergency #s to call if it is an emergency. They know just about everything there is to know about pests of all kinds (except your little brother). They're fair, very courteous, on time & call with reminders to keep your gate open if you want them to. They'll return any time between scheduled visits if need be, like if your neighbor digs up their yard & the ants come scurrying to your home. No pests get past them. read more

We've used Bill and the boys at Pinpoint for 10+ years. We've been super pleased with the service, they are quick to respond any time we have anything out of the ordinary happen. They think like 'bugs.' Prior to hiring Pinpoint we had a huge problem with Ants, in the 10+ years we've had Pinpoint we've never had another problem. This is truly a 'Great Family' business. Hard to find that anymore. Definitely recommend them!! read more

We have been using these guys for the past 2-3 years. After trying to deal with ants myself - and losing over and over (boric acid, cinnamon, ant baits, chalk, various homemade/store-bought sprays and more), I finally gave in and called Pinpoint after my friends recommended them. Literally within 1 day of coming out all the ants were gone! They only spray the outside of the house and I have not seen one ant since they started coming to our home. Their technicians are always very courteous and I like how they always knock on the door to ask how things are and if they need to do any spot treatment. I am now the one recommending them to my other friends. read more

What a fabulous experience. Brian from Pinpoint was excellent from first contact to follow-up. Responsive and professional. He was removing bees from the front of my house and explained the process, ensuring safety first foe my sons and me was primary. He was fast, friendly and thorough. I will definitely call Pinpoint and Brian again if I unfortunately need their service! read more

Pinpoint is great! I used to have a big ant problem, but I haven't seen a single ant since I hired Pinpoint! I appreciate that someone from Pinpoint always leaves me a polite voicemail message the day before sending a technician to my home so I can be sure to keep my pets inside. The technicians are friendly and efficient and Pinpoint's pricing is fair and reasonable. Most importantly, Pinpoint keeps my home bug-free! read more

These guys are extremely professional, available when I need them and very customer service oriented. I am so happy that I found them! My yard is pest free for the first time! We had tons of brown widows and ants in our yard which made me uneasy since I have young children. So thankful I can have peace of mind in my own home/ yard. read more

I chose to call Pinpoint because of all the wonderful Yelp reviews. Well they were absolutely spot on. We have a fleas. David called me and provided me with a 20 minute course on all I needed to know about fleas. He didn't try to sell me anything, rather, provided me all the information I needed to know to get this under control myself. He was absolutely wonderful, kind, intelligent and clearly an expert in the field. I manage a customer service department and can only hope my staff is half as helpful as David was. I wouldn't call any other company for any future bug needs. This type of customer service is hard to find!!! Thank you David! read more

Awesome company, Jake and Chris are informative, professional! Fair pricing. I would recommend them to anyone. When it comes to a service company this company NAILS IT. Thank you for a great job! read more