The Pizza Hut pizza pan crest was great. The order was put in and by the time we arrived the pizza was ready. Good place. read more

Most of the time this location does ok. However, the last several visits they have been out of key ingredients repeatedly. I would love to chat with the manager or ow er if you're reading this? Tonight (12/6) the app said ready but we had to wait an additional 25 minutes. The app has always had issues. Maybe we could chat and help get these issues resolved? read more

Cheap on ordered toppings. Ordered pepperoni lovers specialty and got what is in the attached picture. Please deliver what is paid for. read more

Pizza Hut - This is considered Pepperoni lover / specialty pizza (see pic). Looks like a regular pepperoni pizza with no attempt for extra pep. - Pizza Near Me - Bryan, Texas

I've been to Pizza Hut on numerous occasions but this location was very disappointing. I ordered online and was expecting my order to be correct. Instead of a pepperoni pizza, I was given a cheese pizza. Additionally, I waited at least an hour for my order of pizza, thinking that they had not received my order. To top it all off, the pizza was very cold upon arrival. I do not think I will be ordering from this location ever again. I truly had a bad experience. read more

We live in Houston during the week and have a condo in Bryan TX. We get pizza 1 or 2 times a month at the Pizza Hut on the 1300 block of W 43rd street. Their pizza is always awesome!! This Hut in Bryan was terrible. The toppings were not spread around very well. I paid $1.50 for mushrooms and there were hardly any mushrooms. The sauce did not have the same flavor. I asked for green peppers on half and there were green peppers on maybe 1/4 of the pizza. I do not think I will be getting pizza from this location anytime soon. read more

Got to this location and had to have them remake my pizza because the one they tried to give me looked 2 days old and was short on toppings. I also think it's ridiculous that these pizza places are now charging for condiments. The remake was much better. read more

I ordered a Pizza Supreme. They put half of the toppings they used to. The toppings they did put on was one third to one half of the amount the used to put on. They still charged me $20.00. Totally not worth it. They totally suck! read more

I ordered online and requested extra sauce & extra cheese for our meat lovers pan pizza....and we got just that!! Thank you for giving us exactly what we wanted! Dominos never gets it right...Pizza Hut from now on read more

A 5 mile delivery zone!? Really? You are missing a lot of business from my neighborhood by not delivering. We are only 5.9 miles from you, a 13 min drive. You are missing a lot of business. You are the only pizza place this side of the 6. There is a very captive audience waiting for you. Just a mere 5.9 miles from you. You are missing out in a great deal of business! It's a shame too, because me and my friends out here really pizza! read more

Horrible customer service!!!!! Our order was 20 min late then what we were told when we placed the order online. The order was wrong as well! We ordered a crust topper ( we got nothing!) and our cheese sticks were covered in cinnamon and sugar! Ewwwww! We called the store to remedy the situation and were put on hold for 26 minutes! Their " fix" was to give us a coupon for $5 off our next order. No offer to replace the wrong items or anything. While on hold with the local store I used the other phone to call corporate office got immediate apologies and two coupons for free large pizzas good nationwide for a year! She apologized and sent our complaint on to the general manager. If you want pizza order somewhere else! These people don't care at all about customer service! Very disappointing! ( I only did one because I had to) read more

Received wrong pizza, called and they had no more large pizzas available (at 7:00 PM). Manager didn't want to provide a full credit and only gave credit for another order from Pizza Hut to be used within 30 days. Also, feedback location printed on the box doesn't work. read more

This pizza Hut doesn't care about the quality of their pizza. Just hurry and make and get it out. See the picture if you don't believe me read more

Pizza Hut - THIS IS HOW MY PIZZA WAS DELIVERED. Thanks pizza hut. Never ordering from here again. - Pizza Near Me - Bryan, Texas

Ordered online and went to pick up my pizza and saw employees in the dining area eating. No big deal, but then one came out of the prep area eating a slice of pizza. Guy went back and forth from dining to prep area. This is disgusting. The so called manager was hesitant to give my money back after watching this. I will never spend my money at this place ever again. It's just gross. read more

I've ordered from this Pizza Hut a few times before and always had a great experience, but this last time was awful. I got two pizzas, one pepperoni and one cheese, and cinnamon sticks. I ended up having some of the worst food poisoning ever and I know it was from the pizza because I hadn't eaten anything else and felt sick just a few hours after. No one should ever get sick like that from a restaurant. I hope other customers in the future do not have the same experience. read more

Service has gone from mediocre to bad. Crisp crusts used to be crisp, now they are burnt. Delivery used to be on time, now they are late - on a light night. Visually check your order before you pay because they want everything back if they flub. No more. They lost a weekly customer forever. read more

My last order here was a chicken Alfredo pasta and after I went to go pick it up because they don't do delivery where I live at I came home to find out they were only three small pieces of chicken on the whole pasta it felt like I was only eating noodles and sauce read more

Ordered online for a half meatballs and half chicken pizza. Picked up and returned home and found out that there is no chicken at all. So disappointed. Called back and get a credit that must be used within 30 days. Not a good experience for a first time customer. read more

We have been to this location numerous times. The same girl (very nice) is always working the front counter except for today. The girl today (receipt had Ruth on it) was not friendly at all. I understand people have bad days but maybe you should smile, it helps. Also, tge past few visits the pizza did not taste good at all and our other items were way over cooked. read more

pizza was great but cinnamon Stix do not taste good with marina sauce. picked up pizza on a prior occasion and was ready on time so I've had both good and bad experience read more

Some of our favorite take out pizza! The newer location is so much nicer than the old one that was across the street.

Not sure what's going on here but.... There is no management. The computers, Internet, and fryers all went down at the same time. One guy was standing in the back playing on his phone. Only one girl was trying to help us. Once they brought the first attempt to the counter, it was no where close to what we ordered. As soon as they realized they messed up, they all retreated to the back never to be seen again. read more

Ever since the Pizza Hut on University closed we've been having to order from this one. The Service is Great but pizza not so much, Past two orders I've received we're so sloppy and sometimes they forget items like sodas ..etc read more

As far as Pizza Hut's go, I had a very good experience with them. I ordered online and my order was promptly ready to pick up. The inside also looked very clean. The pizza was good and I like their online deals they have. read more

The taste of the pizza and quality have gone down tremendously. No longer is the crust like normal crust. Now it is just wet and soggy. Blah :( read more

Food was standard of what you would expect, but never get delivery service from this location. In fact you would probably be better off going to a different location all together. My delivery drivers attitude was so terrible that I called in a complaint about it. He picked up the store phone and refused to give the phone to his manager. Once he found out who I was he called me a liar before giving the phone to his manager. The manager was nice however I will never order from this location ever again because the delivery driver might do something to my food. I understand that this isn't a glamours job, but poor attitude is not acceptable when I made every effort to not only help him find my apartment. Including walking outside to the front of the correct apartment complex since he went to the wrong one to meet him and then giving him a tip which i regret now and wish i could take back. I have had my fair share of jobs that I didn't like including working outside in the sun during the dog days of summer in Texas. However, customer service is always a requirement. read more

I ordered pizza online with special instructions to put cheese only on half the pizza but toppings on all the pizza (I have a son who cant eat the cheese). When we opened up the pizza it had cheese on all and only toppings on half. I called the store to let them know of the mistake and request a new one be made. Instead of acknowledging their mistake, they immediately gave me excuses that the pizza cant be made that way, and that the cheese would just spread over the whole pizza anyway. (While it is true that cheese spreads some, it doesn't spread that much, we have ordered pizza this way many times before at other chains.) Either way, I pointed out that, no one had called me to let me know that a pizza couldn't be made this way and instead they sent me a pizza I didn't order. After more excuses from them, I requested a pizza with no cheese and just toppings be made instead. They agreed they could make that but tried to charge me for the pizza. I told them I wouldn't be paying for a pizza when it was their mistake, I had already paid for the pizza I ordered. I was passed to the manager who gave me all the same excuses as well as telling me that "they had standards to uphold". He finally said that he would compensate me just this once, and they made the pizza. I was very disappointed in the way I was treated as well as in their "policy". I will plan on going to Dominos from now on as they will make a pizza with half cheese so that my son can enjoy a pizza night with the whole family! read more