Pizzas are average. Service is so so. Ambiance is like a small Chicago pizza parlor. I like to order here from time to time to see what's hot and new. read more

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An impressively disorganized experience. My order arrived 1 hour and 45 minutes late, was cold, and was missing one pizza. I attempted to call the store to resolve the issue and was hung up on twice, which did not inspire confidence. I went to the location and found approximately 10 customers waiting, several of whom mentioned they had been waiting over an hour just to pick up their orders. Only two employees were working, and customers were largely being ignored. At one point, another customer observed that orders were being marked as "completed and ready for pickup" despite clearly not having been started yet. When I asked to speak with a manager, I was told the employee was the manager and that she "didn't have time" to address my issue. When she did engage, the conversation was dismissive and focused on excuses rather than solutions, including placing blame on the other employee instead of taking responsibility. Despite being at least two hours behind, the store continued accepting new orders. I asked how this was being managed and received no clear explanation. I requested a refund, which the manager stated had been processed, though no confirmation was provided. As I was leaving, several customers canceled their orders, which was perhaps the most coordinated moment of the evening. This wasn't dinner--it was a masterclass in how to lose customers forever. Corporate was called AND emailed... not just by me, but by the others that left upset by this service as well. DO NOT GO HERE unless you want rude service or missing items from your order that will arrive cold. What a joke. read more

Relatively quick turnaround on a weekend! The pizzas we received were fresh and tasted very delicious.

Found out 2 days ago that this place is closed. Not surprised. Bad quality of food means bad business.

The problem we are having right now is We don't have decent pizza. Any "so so" pizza costs over $35 and anything under that tastes like cardboard...... read more

If I could give less than 1 star I would. Order at your own risk. Got an empty box. They won't help you here. read more

Pizza Hut - ordered 2 pizzas. And we get an empty box! Horrible service on phone. Disappointed. Don't order here. They will not help you. - Pizza Near Me - Rowland Heights, California

We haven't order pizza in a long. Called ordered medium pizza and wings. The guy on the phone is nice, can tell he is trying. He told us the order takes 15 mins, they might call us. We were in the area already, sit in the car in front of the Pizza Hut waiting. I did put my timer on for 15 mins. Time up! We went in to pick up our order. The girl work there locked the door. We knocked like 5 times, she opened the door then said the pizza and swing throw it away and we call you. "I have my timer 15 mins" which means you finished early but said 15 mins. How's that customer problem! The girls work there were so lazy didn't even open the door. Can't hear anything from inside when she trying to communication with without open the door. When she came finally (after 5 times knocked door) with so much attitude and rude. How did she expect us to hear her from inside?! Common sense is gone in this world. Another reason to boycott pizza hot. This location is horrible. Watch out for the mean girl work late shift there. First, and my last. Pass. read more

Fraud alert!!! Be careful they add tip to your credit card without your consent. They said they would email a copy of the receipt and it was never sent read more

Haven't had Pizza Hut in such a long time but decided to order a pizza for dinner and came to this Rowland Heights location. Not too hard but I do miss how Pizza Hut use to be a sit-down pizza store. It has changed its ways and will probably never go back to that style. The pizza store itself is small and it's just to pick up your food and take it back home. I got a medium size pizza with mushrooms and bell peppers. Overall I sometimes just crave a pizza from time to time and this one was the closest around me at the time. The pizza itself is alright but I wish I had added extra sauce. It was a little bit too light on the sauce. But still an alright pizza. read more

5 stars. Work lunch break. Personal pizza/diet Coke. Quick courtesy order by phone by a young lady. Picked up in 15 mins from same young lady (I think) receipt says Jacob, but she didn't look like a Jacob. Personal pizza was a lil fluffy on the bottom, with a crispy edge. $9 for a personal pizza and diet Coke. Cheep and delicious. My only critisism: no lunch special- I was willing to buy the same items with a small salad. I know keeping small salads fresh isn't easy, so im not hurt over it, just was willing to spend more to have it. Great job like always Pizza Hut! Keep it up little lady taking orders so politely! read more

Pizza Hut - What's left of my pizza and drink - Pizza Near Me - Rowland Heights, California

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Worst pizza and wings ever! I called and ordered a large Hawaiian, a personal pepperoni and 18 wings. For that I was charged $56.60. Then they charged me a $6.99 delivery fee because they used Door Dash to deliver the food! Including tax it all came out to $69.79. Really! That's ridiculous! The large Hawaiian was the size of most medium pizzas at a pizzeria and the toppings, what toppings. A slice or two pieces of pineapple here and there and the Canadian bacon was non existent. I also asked for it to be extra crispy. I've had cooked spaghetti that was crisper. I've learned my lesson, no more pizza from a pizza chain, from now on, only family owned pizzarias. read more

This Pizza hut didn't disappoint, had our order finished by the time we arrived, and included all the sauces we requested. As for the ordering itself, however, do note that the "deals" often exist more than advertised because they charge for additional toppings on the pizzas. Overall, consistent food and priced somewhat reasonably. read more

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I typically enjoy this location. They have been pretty consistent with my orders, but today, the two people working on 12/21/2024 at 2pm were not it. Lady told me I had to pay extra for marinara sauce with my breadsticks which I know is not true (my online order said "with marinara sauce"). Didn't even try to fight it because I guess they were busy. Not to mention it took them almost 15mins for them to acknowledge and help anyone in the front. Terrible service from those two. read more

Terrible pizza for the price. I dont think it had any sauce, you couldnt even see the ham on the hawaiian pizza. Would never order from here again read more

I am from New York and their New York Pizza is the closest New York Pizza style I tasted. Excellent pizza. Seriously I thought I would never give a 5 star review on a Pizza Chain Restaurant , but this location deserves 5 stars. I do not know other locations their quality but his on Nogales Avenue is excellent in their pizza and polite in their service. Go ahead and order the Big New Yorker you wont be sorry. God Bless you all!! read more

This is the worst Pizza Hut. I picked food ($40) and asked for a garlic sauce. PH employee asked for $0.75 but when I gave her money she said she will charge me a service fee of $1.5. That is ridiculous. she wanted to charge me a fee double the cost of the garlic sauce. They had already charged me a service fee in my original order. Shitty tactics to get more money from customers. I am no more going to this Pizza Hut read more

Pizzas without sufficient toppings for the past year. I've ordered about 14 over the year, all with the same results. The customer service is also terrible. The workers seem inconvenienced by your presence when picking up in store. I've witnessed the same with other customers who were in front or behind me. read more

Pizza Hut - No toppings on 1/3 of the pizza! Every single pizza I've ordered for the past year(about 14 pizzas) have been this way. - Pizza Near Me - Rowland Heights, California

Pazzi hut I love your stuffed crust pizza. And you always make the best pizza ever You are a amazing pizza place. I love pizza huts and all your food. read more

I wanted Pizza so we ordered from Pizza Hut. We ordered online and picked it up. It's the typical Pizza Hut with a bench inside and a fridge for the drinks. There is a tv screen showing the current orders, customer's name, and indicates if the order is ready. When you pick up the order, they ask for your name. ::Food:: We ordered a Medium Pizza with marinara sauce, cheese, pepperoni, and garlic buttery hand tossed crust. The pizza was soggy, oily, and the pepperoni was too salty. I like Pizza Hut but this disappointed my craving. The pizza did not taste fresh at all and the crust was not crisp. Almost seemed like the pizza was reheated in the microwave. I like my wings crispy so we got eight naked wings and buffalo sauce on the side with ranch. The buffalo sauce didn't taste good too. ::Customer Service:: Friendly. ::Tips:: -Order online, it's so easy. -Make sure to ask for Parmesan Cheese and Crushed Pepper if you want it. ::M's Notes:: Parking Lot read more

Pizza Hut - Naked Wings - Pizza Near Me - Rowland Heights, California

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I paid 75 cents for this much buffalo sauce. I should've asked for no air with the sauce. read more

Pizza Hut - a container of sauce on a table - Pizza Near Me - Rowland Heights, California

What do they think about their business, too good to handle? Why they dare to charge customers extra service fee? They don't tell just charge, is that league? read more

First time ordering from here yesterday because T-Mobile Tuesday had a $7.99 deal with a large 2-topping pizza and 10 mini cinnamon rolls. Ordered online and picked up at this store. I got there a bit earlier than my scheduled time but I only had to wait for about 3 minutes to pick up my order. The girl in the front was very friendly. Pizza and cinnamon rolls were delicious. They were generous with the toppings. I would order with this store again. read more

Pizza Hut - Pizza Near Me - Rowland Heights, California

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I do not recommend this place. I ordered the pizza through my phone. my phone says food is ready so i start driving to the location which took about 5-10 min. i get there and they say the pizza is not ready and it should be ready in 5 min. i wait another 15 min and i get my food. So i'm like whatevers. Then i get home and the pizza is cooked but looks like a day old pizza that they just microwaved. The cheese was not stretchy... the cheese just cuts.... the pizza is not cold but not hot either. I've never had a pizza ordered like this before. this was the first time i received a warm pizza that felt like it was made the day before and they just microwaved. If the food was not ready when i go to the location to pick up the pizza what were they doing??? i know that they were not making it because the pizza felt like a day old pizza. I could have gotten a better pizza from 7-eleven.... it was not a good experience. read more

I cannot believe that they let this kinda stuff fly. I'm utterly disgusted to the point that I cannot ever go back to another Pizza Hut. As I was enjoying the meat/marinara pasta, I unpleasantly pulled a hair out with my fork. IT WAS BAKED INTO THE PASTA! How can they let this slip. Pizza Hut on Nogales needs a health inspection. Corporate also should be notified. Do yourself a favor and go to the Dominos, Papa Johns, or Little Caesars in the vicinity. read more

Pizza Hut - Yes, that's a hair, I'm very disgusted. - Pizza Near Me - Rowland Heights, California

Stopped by late at night for a medium pizza. Pizza was made good and couldn't complain. Only thing which made me frown was the fact they charge for condiments. Not even 1 bag of pepper or cheese was given. What kind of pizza restaurants charge for pepper and cheese? Service could improve. No smile and felt very unwelcome. Don't think I will be coming back to pizza hut for pizza. Thanks pizza hut for the good food, but terrible service. read more

I never thought I'd rate a big corporate restaurant chain, but this place has been amazing lately. I once had a slightly late pizza arrive, nothing to complain about, but they made it up to me. I ordered another round of pizzas and the crust, toppings, and sauce were absolutely perfect. I didn't expect food of this level, but big ups to this location for its drastic improvement read more

Placed a delivery order & my specialty pizza was missing the base sauce, pizza only had cheese & toppings, pizza was dry since it had no sauce & called in, spoke to the " manager" " kiara" & She Was arguing the whole time on the phone, I could hear the rest of the staff having a laugh since she was fighting with me on the phone & she would stay quiet so I could hear everyone laughing. Know your place your working tossing pizzas & you can't even get that right. Very sad. read more

Saw 50% off commercials while watching football, wth, got a pepperoni lovers with extra mushrooms, large pan pizza, very good for 9 bucks read more

Pizza Hut - No pepperoni for amore, but i let her play with some crust, nom nom nom - Pizza Near Me - Rowland Heights, California

I called and asked what specials were available. The girl said they had two medium 2 topping pizzas for $10.99 each. I placed my order for the first pizza pepperoni and mushrooms, the next ham and mushrooms. I was told that my order would be $26.12. The total sounded incorrect, so I asked the employee to verify. She repeated the total. I asked what the additional charge was to which she said there was no additional charge. When I paid I noticed a $1.87 SERVICE FEE. Since I picked up my order using my own vehicle and gas I asked what the reason for the fee was. The girl then brought her manager who was extremely rude and said "It's a fee for doing business in California, and ALL Pizza Huts in California charge it and have for the last six years ". Clearly this has nothing to do with Covid, and no other business has such poor practices. I arrived home with the pizzas. They each had about 12 to 14 mushroom pieces. The ham was julienned in thin strips and maybe had 1 to 2 ounces, there were literally 12 pieces of pepperoni on the other. Needless to say, I will be calling corporate regarding this experience, but I feel everyone should know that Pizza Hut has been defrauding it's customers in California for six years. This should be a class action, but I will never return. I did not intend to leave even one star. They need a negative scale also. read more

Pizza Hut - Where are the toppings? - Pizza Near Me - Rowland Heights, California

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I came many time to this store , As Always .. and today was weird day.. i always order pizza I always ask for Parmesan Cheese Powder they always give you 6-8 sachets!! But today I don't know why .. they said they don't do that anymore.. they have to charge for it from now !!!! It seem also the worker doesn't seem happy!!!! Well I guess it's pizza place!!! read more

Kiara needs to lose the attitude she is the worst employee ever,always very rude and loves to argue with customers.I wouldn't be happy if I was making pizza for a living either. read more

I haven't had Pizza Hut in many years, I was very disappointed. It was delivered cold and no taste to it . Especially when I've heard it was good from friends. I can't even give it a rating it was that bad but it won't let me post without giving it at least one star . read more

Y u do me dirty like this? After being a loyal dominoes fan I decide to give you a try and my pizza maker decides to use my pizza to summon Satan or something. It's foreal cut like a pentagram. But honestly the pizza was good as you can tell by the random wedges and slices of pizza missing. read more

Pizza Hut - Pizza Near Me - Rowland Heights, California

I called the Pizza Hut At 1758 Nogales in Rowland Heights to order two large pizzas for my staff. The lady who stated was the manager ( Kiara) was extremely rude... acting like she knew nothing about the crust I was describing. She couldn't or simply did not want to help me. Was extremely dead on the phone... tried to lighten the mood with asking how she was today... did not respond, dead silence. I asked for the corporate number... stated she didn't have it. Was simply trying to surprise my staff with a good lunch and was very disappointed of the customer service ... didn't want to chance the food at this point. read more

I ordered the "SPECIAL" $7.99 Edge for delivery. After adding on a delivery fee, taxes, and tip for driver, my order came to $29.++...ALMOST $30.00!!! Not only was the cost a RIP-OFF, but the pizza was awful! It looked like it had been pressed flat, and NO CHEESE! No wonder I've only ordered from there 2 times in 20 years. read more

For the record, I don't work for this location, but I have known people that do work for this company. I would just like to say this location is one of the best Pizza Huts in the area. Rarely will you see two sides to every story. The management is kind and friendly, and do their best to help customers when something goes wrong. The employees take their job seriously and take pride in their work. "Hiccups" can hardly be blamed on employees, especially when they have gone through every method of contacting the customer, and the customer provided an incorrect phone number, making it impossible to fix any situation. Sometimes orders run long, I mean do you really expect that you are the only person in the city ordering pizza at dinner time? Employees give an estimated time, not an exact-to-the-minute. They are also dealing with rush hour traffic and trying to drive safely. Finally, a fun fact, if you order a mushroom pizza... Expect there to be "hair" in it. Its a common phenomenon with mushrooms, just google it. Employees at this location take pride in their product and in their personal hygiene as well. How else would they always have an A rating, even though they are inspected at least once monthly? Be kind to each other, realize that we are all human, mistakes are made. People work hard to try to make you happy. But sometimes hands can be tied and nothing can be done to reach a truly satisfactory conclusion. Have a great day, and enjoy your pizza. read more

Pan Pizza medium with jalepenos , pineapple and bellpeppers is delecious , crisp and tastey. The cost of three toppings is just $8. Try this deal the veggies and pineapple help prevent cancer. read more

We asked them to draw a cat on the box and they did!!! This is literally the best thing ever. THANK YOU! YOU GUYS ROCK!!! read more

Pizza Hut - Halloween pizza party - Pizza Near Me - Rowland Heights, California

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i don't like delivery cuz that usually means 45 min to 1 hr. CARRY OUT!!! this pizza hut is not a sit-down location. you pick up the pizza and go. pizza is hot n' fresh. we prefer the supreme pan pizza. used a coupon that had chicken wings too. i didn't eat any but the rest of the people seemed to enjoy it. call to order pizza. it is ready in about 15 minutes. read more

Pizza Hut is Pizza Hut. I haven't had any issues picking up or getting delivery for this location. Service isn't 5 star material but it ain't terrible either. read more