Being on vacation and getting a flat tire is THE WORST!! Gratefully, we read the reviews for…read moreBrodie's and decided to give them a try! Our rental vehicle was serviced in a reasonable time and treated with care and respect. The techs diagnosed and repaired the tire in no time and the cost was VERY reasonable. In fact, while we were waiting, my wife and I had a conversation about how much the service would cost. She thought it would be $20, and my guess was more like $90. We were very pleasantly surprised when the bill was only $36!!

Although it took a long time because they were short handed and behind from the weather closures…read morethe entire staff was pleasant and respectful. They worked really hard to get everyone cars back to them as quickly as possible and with the best care. I will always trust my care and tires of my vehicle with Kaneohe Lex Brodies.

After getting my oil change and tire rotation at another business they weren't able to do my tire…read morerotation because I had a huge bubble on the outside of my tire so I was in search of a place where I could get my tires replaced and I've heard so many good things about Best Buy Tires and this was my first choice and after giving them a call Owner Wes answered my call right away and have me quotes over the phone. What I really liked about Wes was that he gave me options and prices over the phone which really impressed me. He wasn't out there trying to price gouge me and sell me the most expensive tires out there I chose one that would fit into my budget and I was very happy with the result. The prices here for tires were very reasonably priced and I know for a fact that other places would've charged me an arm and a leg for it. And the best part he took me in the very next day and ordered my tires as soon as I finished talking to him. And also there is no excruciating wait because he goes by appointment only so I know he can get on putting my new tires in right away. I got my two brand new tires put in no more than an hour. That's crazy fast!!!! Wes is simply the best. Hard to find honest people out there but with people like Wes it assures me that there are still some great people out there with great customer service. I'm definitely coming back when my two back tires start to get bald. So if you guys are looking at getting some brand new tires at a really good price, hit up Wes here at Best Buy Tires. His place is in Kalihi right past the 7-11 on 1124 Kohou St. just look for the Excalibur Sign.

Quick response and kindly helped me place my tire back on after I had it patched and repaired at…read moreanother shop. Super friendly! Will go back for tire needs.

Mahalo nui to CJ Towing for their fast and professional service! I had an u wanted vehicle on that…read moreI needed towing. I called the front office and they gave me the number of the owner to contact, which I texted and showed pics of the car. A day or two later they came and took it away! Easy and awesome customer service! I've also called them to help when our car has broken down, or locked keys in the car ‍ and they have always been fast and reliable! Mahalo nui!

Amazingly helpful, super friendly service, very ideal price. Couldn't recommend it moreread more

The customer service was very good and punctual but I had an appointment at 11 and was told it…read morewould take 1-1.5 hours to complete a tire change for me. It's been about 3 hours and I was late for work

Getting your car serviced can be a real pain and major inconvenience. But the staff here,…read moreespecially John, do a great job. John is friendly, attentive, approachable and sincere. The work is done efficiently and effectively. I feel a great sense of trust in what they do and they aren't trying to gauge your pocketbook. The professionalism and attention to detail goes a long way. As a person signed up for their email alerts I also receive some weekly discounts. Which comes in handy and helps with value.

Living in town you figure you're able to get everything all on one controlled area. When it comes…read moreto automotive needs especially, Kalihi should be easy- right? To get my tires changed and alignment done- I ventured out to Kaneohe after speaking with Brock on the phone a week ago and it's odd how sometimes you can just tell how good people are due to their phone etiquette? That's what I got with Brock and his crew over in the Kaneohe Firestone. Dropped my SUV off at 10, Brock asked if we was gonna wait (we live in Kalihi) and he told me about hour half/two hours which is no problem. He made the walk down to Windward Mall and had breakfast- upon returning, Brock let me know the SUV just wrapped up. Due to another Firestone being careless and awful, I paid and did a quick inspection of my wheels and.. no damage. I was so thrilled after the last fiasco I went through in March of 2025 with the Dillingham Store. If you need work done, definitely go check out Brock and his crew in Kaneohe. He talks to you and explains things really well and his crew seemed to be all happy and smiles which is a sign of a well functioning shop. It was definitely worth the drive from town and this is my new "home store" moving forward. Please consider giving them your business you will NOT be disappointed! Thanks again for everything, we'll see you guys again!

First, I haven't been this happy in years after having my car serviced. Three main reasons. 1) I…read morewent in to repair one wheel bearing at 830am and I received a call at 1230pm it was finished! I haven't been contacted in YEARS that my car was done at NOON and I've made early appointments always. 2) The price was much better than expected to fix one wheel bearing. Let's say it was under $500. 3) I made contact with three different employees leading up to my appointment and on the day of my appointment and all three were very friendly--awesome customer service. Thank you so much Firestone. You made me a very happy customer today. Normally, else where I'm unhappy at how long it took my car to be serviced, the customer service was bad, or the price was out of this world , but today none of those .

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

Auto repair in Kaneohe, Oahu, Hawaii…read more.. My coworker would rave about Lloyd at Kaneohe Auto Care. I should have taken her advice earlier. After dealing with mediocre service at another Auto repair center, I'm switching to Kaneohe Auto Care because of the friendly, honest, efficient service! I brought my car to be repaired without an appointment (because it was an emergency) and got a call in the afternoon - saying that my car was done! Thank you so much, Ricky (new owner), for being prompt and dependable! Thanks for squeezing me in!

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

I was initially suspicious about the perfect 5 star rating on yelp for Oahu Autoshop. There is no…read moreway they can be this good, right? Boy was I wrong. Jessica and Darius are awesome. Impeccable communication. Answering texts at all hours of the day and night. Clean shop. Affordable pricing. No hard sell, just the honest facts. Timely service. I messaged on Sunday, got me in on Tuesday even though Monday was a holiday. Service was fast; all done in a day. I had a bad alternator that was working on/off. I initially cancelled the appointment when the alternator was working again. "No problem"; they didn't give me a hard time or anything. My car needed to be towed in and they came in extra early to receive it. Can't give them a high enough rating. You guys have gained a loyal customer. We'll be back for sure.

JUSTIN AND HIS TEAM WERE GREAT! He was quick getting me a quote. Scheduled me in the next day. Had…read moreit done in 1/2 hour. I got 4 all terrain truck tires, installed, balanced for 2 dollars less then Costco tires best deal on similar tires. I look forward to buying my next set of tires from Justin. He is honest and ordered a mean set of Toyo all terrains. Gas mileage improved and my ride is smooth. Just like he said. Wow! Thank bro!

Justin was quick to respond. Service was fast and reasonable pricing…read more.. It's a good value cause you get the tires at around the same price as a big box store but you don't have to wait there all day to get them done

Had a bad experience here a couple years ago. Brought a vehicle in with a tire that was losing air…read more They put air in it and they charged me 50 bucks for air. I vowed to never return. Today I woke up to a flat tire. The day before I noticed a chunk out of my passenger front fire. I took it to Mike's Tire anf two technicians looked at it and said it was completely fine. I believed them and thanked them for their time. Clearly, it was not okay. I drive this vehicle for Uber so passenger safety is very important to me. I called Mike's to let thrm know ow what happened and the guy could care less, tried to sell me a tire, and gave no apologies. Called Pono,they looked at inventory found a used tire and got me in immediately. They were very friendly and the swap only took 15 minutes. I have new found respect for Pono Tires. Excellent work.

Pono Tires is THE BEST! I am a regular customer there and their used tires are top notch! They do…read moreno sell defects!!! I even had an issue with a hand truck tire and with their expertise and special tools, it was done in minutes! and after 2 months since, its STILL holding air pressure!!! I have to buy another tire after I changed my strut....so hope they have it! You guys are NO KA OI!

Great service...owner was able to get me high performance special tires for my Model X Tesla...that…read moreTesla dealership didn't have in stock the Germany made General Tires, that are for hi-performance tires for cars driven on Auto-von...where there's no speed limit... Replace from tires with Mitchelin hi-performance tires....not cheap...but rides better than Korean Hornbook tires.. Safety and performance are important!!!

The biggest drawback of the 2024 Tesla Model Y (or any pre-Juniper model) is the jarring…read moresuspension, it just doesn't ride like a luxury car should. After doing some research and finding the right coilover kit for my car (went with MPP if anyone cares) I needed to find the right company to do the best job. Submitting "project requests" on Yelp is easy enough but I wanted to control who I was sending my requests to, so I selected the top 3 companies on Yelp. Mod Industries responded promptly, asked the right questions and even offered advice about the job (such as adding the rear camber arms) and on top of this they were the most competitively priced. The job itself was flawless, easy communication before my appointment, on drop off day and throughout the pick-up process. No hassles, no hidden fees or mark-ups and fair pricing for solid work, what more could you ask for?