CJ Service &amp; Towing

(153 reviews)

I went to Kaneohe Auto regarding an oil leak In my Chevy Trax…read more They had replaced the engine air cooler assembly a few months previous. My husband and I were concerned about the cost. It turned out that the part was covered under warranty. We took it in on Monday (Melissa was great) and picked it up the same day. Great service and awesome people. Thank you Ricky and all of your people.

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

Oahu Autoshop

(86 reviews)

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

I needed a tire plug and I called to set an appointment got one the next day. Love this wife and…read morehusband combo! I was in and out in less than 10 mins. $21 Mahalo nui!

808 Mobile Tire Shop

4.9

(59 reviews)

Can't tell you how important it was to get my tire fixed today. Folks depending on me tomorrow…read more Called 3 different tire repair shops with none offering same day service. Justin was kind and understanding. He stopped by and worked beyond his 3:30 scheduled day to find and remove an imbedded screw and plug the hole! Expertly and professionally. Cost was very reasonable. Justin is my new go to Tire Guy!!! Thanks Justin!

Justin was quick to respond. Service was fast and reasonable pricing…read more.. It's a good value cause you get the tires at around the same price as a big box store but you don't have to wait there all day to get them done

Pono Tires

(49 reviews)

Had a bad experience here a couple years ago. Brought a vehicle in with a tire that was losing air…read more They put air in it and they charged me 50 bucks for air. I vowed to never return. Today I woke up to a flat tire. The day before I noticed a chunk out of my passenger front fire. I took it to Mike's Tire anf two technicians looked at it and said it was completely fine. I believed them and thanked them for their time. Clearly, it was not okay. I drive this vehicle for Uber so passenger safety is very important to me. I called Mike's to let thrm know ow what happened and the guy could care less, tried to sell me a tire, and gave no apologies. Called Pono,they looked at inventory found a used tire and got me in immediately. They were very friendly and the swap only took 15 minutes. I have new found respect for Pono Tires. Excellent work.

Great service And quality. Was helped by two friendly staff…read morewho changed my tires quickly. I needed my safety check done as well and they gave me a great referral on where to go. Will definitely go here for all my tire needs

Mod Industries

4.9

(178 reviews)

Reasonable prices excellent customer service and clean environment. David and his team are the best…read morein town

Great service and fair prices. They did a great job on installing my offroad tires. I would…read morerecommend this shop for all of your automotive needs.

Rockys Mobile Auto Repair

4.7

(68 reviews)

Fair, easy to work with. I've recently started bringing my Honda to Rocky's and have had nothing…read morebut positive experiences. They are quick, responsive, do good work and always return calls. Great group of guys.

Great work and great, friendly service. My Honda Ridgeline was having misfire issues, and I finally…read morenarrowed it down to it needing either a valve adjustment and/or a piston ring job. Either way, with over 200k miles on it, it was going to be (hopefully) less expensive to swap the engine. I called around and Rockys miraculously said they had a used engine that just came in, and they could work on it later in the week. Unfortunately, if turned out that the engine wasn't exactly compatible. To try to make a very long story short, I ended up leaving my truck there for almost 2 months. I had to order am engine from the mainland that took 1 month to arrive. Once it did, they worked on it right away, and it was done within a week. They did have to change out several items from it, for to is age, but I finally got it back, and it's working great. The overall cost was a bit higher than expected, but it is what it is. The only reason for not giving them 5 stars is for to the fact that they didn't realize that they didn't have a compatible engine in the beginning, so I wasted 3 weeks, and spent over $600 in car rental fees, before finding out they didn't have a compatible one, and I needed to order an engine. At least the work is done, my truck is running great, and they were very responsive the entire time. They do great work.

Lex Brodie's Tire, Brake & Service Company - Kaneohe

4.4

(603 reviews)

Ariana was so organized, respectful and patient with everyone when she had a long line and was…read morebehind with the appointments. Not sure if they were short handed on Monday, July 6. Her professionalism was commendable. Actually all the workers there work well together and are able to get the jobs in a timely fashion. Hmm. Tried to hit five stars, but it wouldn't let me!

Service person PKM was friendly and efficient. She got me out of there in record time.read more

Kaneohe Auto Care

(153 reviews)

I went to Kaneohe Auto regarding an oil leak In my Chevy Trax…read more They had replaced the engine air cooler assembly a few months previous. My husband and I were concerned about the cost. It turned out that the part was covered under warranty. We took it in on Monday (Melissa was great) and picked it up the same day. Great service and awesome people. Thank you Ricky and all of your people.

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

Windward Service

(34 reviews)

God honest work done here. But diff to get an appointment though. Good place to get repairs done.read more

Small but reasonable business. Just moved back to the islands and think I've found my go- to guy…read morefor my car.

Jiffy Lube

4.2

(332 reviews)

Super helpful and accommodating people! Just moved from California to Hawaii. They've been nothing…read morebut helpful and informative in the process. I was able to get it all done in a day. Will come back here again for other services.

I had an extremely disappointing experience at Kaneohe Jiffy Lube that ended up costing me a lot of…read moretime, money, and stress. I went in for a safety inspection, but I was told they couldn't complete it because one of my tires was bald. They also recommended an oil change because my oil light was on, but I declined the service. Unfortunately, after they stopped working on my vehicle, they forgot to put the oil cap back on before returning my car. I had no idea anything was wrong until oil began spraying everywhere--covering my engine, the underside of my hood, the exterior of my car, and even my driveway. The damage required a full engine cleaning, replacement of the hood insulator, exterior cleaning, and hours of cleaning oil from my driveway. My car is my livelihood, so being without it also cost me income. When I called to report what had happened, the manager asked, "What do you want me to do about it?" and told me to come back the next day. When I returned, I was treated very rudely. The interaction made me feel so uncomfortable that I asked my husband if I should call the police because I felt intimidated. I had no choice but to stay because they needed to clean the oil off my engine. To make matters worse, getting reimbursed for the damage was an exhausting process. It took nearly two months to get my money back. I had to make countless phone calls, send multiple emails, provide photos and videos, and repeatedly follow up just to get a response. It even took them two weeks to reply to my very first email. Instead of taking responsibility and resolving the issue promptly, they made me fight every step of the way. Everyone makes mistakes, but what really disappointed me was how this situation was handled. A simple oversight turned into a costly and stressful ordeal, and instead of receiving empathy, accountability, or prompt service, I felt dismissed and disrespected. Based on my experience, I cannot recommend this location.

220 Auto

4.7

(100 reviews)

Quality work done quickly, a bit of a drive to drop off a vehicle but worth it. VU does a great job…read moreon matching paint. Hand you back a great looking vehicle.

If you want painting done correctly, I don't recommend this place. This is a new tail gate btw…read more Owner was awesome, but work quality? Not good. Paint job 2/10 I brought my 4Runner in because it got rear ended. Vu kindly gave me a killer deal, which was great, but paint work no so great. First time picking up my car, I was shocked, the painting on the interior of my gate was horrible. Black spots everywhere, not fully painted, missed spots. Check out the videos (first pick up) Vu was kindly enough to offer to redo the whole thing, great, picked it up again and still the same problem, not fully painted. (Second pick up) Not going to bother bringing it a third time, knowing it'll likely be the same outcome.

The Car Shop

(123 reviews)

Had another awesome car burying experience!!! Moani, Pat and everyone there are easy to work with!…read more Yes, it can get chaotic in the office, (phones ringing, deals being worked on all computer stations, walk in customers, but it all works out!) Mahalo for all the excellent experiences!!! We always refer people to your shop!

Moani was wonderful and put me at ease when I was feeling pressed and stressed. As a single mom…read morewith three kids finding the right car was a really big deal. The Car Shop has a low-pressure, local vibe unlike other lots that are pushy and aggressive and were giving me anxiety. Patrick was cool and kept it real on the test drives. Both of them were patient with me, and Moani was understanding about my financial situation and questions about financing, etc. I'm so happy to now have my dream "mom car" - Honda CRV. I definitely recommend The Car Shop, and I'm so glad I came to see them before getting sucked into getting another car somewhere else.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

5 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Saleem B.

111

2

1

5 years ago

I love CJ Tires! I have never had an issue with these guys and I've been coming for over 2 years now. I come to switch out tires for both my car and business van. They always have a great attitude and treat me like ohana when I'm there. If you need any new or used tires changed out for you FOR SURE come to them! New or used the tires never gave me a problem. read more

Shane A.

0

3

1

12 years ago

Very shady business! Unfavorable practices. No aloha! Would not recommended. Will never do business with ever again!!!

Cliff P.

1

0

12 years ago

Consider your self lucky you found CJ's They are great! Use CJ they will take care. read more

Dave A.

65

2

0

7 years ago

the best local service that i have seen on this island

Justin P.

0

7

0

11 years ago

Cj was great! I highly recommend their service.

CJ Service & Towing - towing - Updated August 2026

People who viewed CJ Service & Towing also viewed

Lex Brodie's Tire, Brake & Service Company - Kaneohe

4.4

(603 reviews)

Ariana was so organized, respectful and patient with everyone when she had a long line and was…read morebehind with the appointments. Not sure if they were short handed on Monday, July 6. Her professionalism was commendable. Actually all the workers there work well together and are able to get the jobs in a timely fashion. Hmm. Tried to hit five stars, but it wouldn't let me!

Service person PKM was friendly and efficient. She got me out of there in record time.read more

Rudy's Towing

(11 reviews)

Thanks again to Rudy & Gabe for such great and fast friendly service. Needed to get front upper…read moreball joints done and right rear caliper was leaking brake fluid. Took it in Friday evening repairs were done by 5pm Saturday! Firestone wanted almost double of what I paid with Rudy & Gabe, thanks again guys! Greatly appreciated

Trustworthy. Excellent service And performance. Reputable. Quick turn around. Rudy has been in the…read morebusiness for a long time! He's solid! Fixed major repairs on my Lexus, and minor ones, and got Safety Check too. Car runs smooth again. Mahalo very much!!

Plan B Towing

(16 reviews)

The BEST towing company on the island!…read more My husband & I always use Plan B Towing. Mark is always quick to help us during any roadside assistance and with any tow services. His pricing is unbeatable and provides amazing service. Hands down the only towing company I'll use & recommend others to use as well!

I was about to take kids to school only to discover that I had a flat tire. I knew that taking my…read morecar to a tire shop would be an all day event or at least several hours and so I called Plan B to try a mobile tire service. To my surprise they were able to come immediately and quickly identify the issue. They were able to get me a new tire and install it quickly. Plan B is quick, provides a great service, convenient, and the price is fair. Plan B saved me a lot of time and hassle. I will. Call Plan B for all of my future tire issues.

Alii Auto Repair

(26 reviews)

They were very nice to us and explained what it would cost before they started the repair. Very…read morecourteous

We've been taking our car and truck to Alii for years. They're very professional, dependable, fair…read moreand honest. That's why they're so busy. People are willing to wait for their automobile to be serviced by Alii.

Kaneohe Auto Care

(153 reviews)

I went to Kaneohe Auto regarding an oil leak In my Chevy Trax…read more They had replaced the engine air cooler assembly a few months previous. My husband and I were concerned about the cost. It turned out that the part was covered under warranty. We took it in on Monday (Melissa was great) and picked it up the same day. Great service and awesome people. Thank you Ricky and all of your people.

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

Jays Towing

(12 reviews)

I definitely recommend going to Jay's towing if you need your vehicle towed. The owner is very…read moreprofessional and also responds so quickly to any questions you may have and also gave the best deal compared to all the other tow company's I have contacted. I will only go to Jay's towing from now on and he got the job done so quickly and on time. Thanks so much Jay!

AWESOME experience!!!…read more Answered right away. Very reasonable price. Nice, clean, air conditioned truck. Nice new rachet straps. (Nothing sketchy at all about equipment) friendly and professional!!! Was available right away. (No waiting around for hours and hours like other companies) I'm going to recommend to everyone who needs! Mahalo Jay!!!

Gomes Bus Fleet Maintenance

(11 reviews)

Recently took my boat trailer for safety check. They are thorough, but that is needed if you don't…read morewant to be stuck on the side of the road.

Super friendly people and really fast services. Lei was quick to set up a safety check appointment…read moreand helpful with finding times that I could come in. The mechanics here are honest and fair with their prices. They even replaced a license plate bulb for me essentially at only the cost of a bulb (which was likely cheaper than buying it from Napa or Oreillys)

Liberty Tow Hawaii

(119 reviews)

I called multiple locations to find my type of tire for my 2012 Nissan Sentra with no luck. Khan…read moreanswered quickly and had my tire in stock. It was so convenient for me to get my flat tire changed out without having to wait for a special order of my tire. He was also willing to stay after hours to help me because of my work schedule. His tires are the cheapest on the whole island. He is cheaper than Costco and quicker than the McDonald's drive-through!! He gave me other car-related tips and advice, as I am in the market for a used car. He's set up for tap-to-pay as well, which is super convenient. He is extremely easy-going, friendly, and helpful. I have already recommended him to my friends, family, and coworkers. He honestly needs to be busier than he is!

Incredible service and heart. I only come here for my tires. Do not listen to the fake reviews…read more This is a real local doing amazing work. Literally the most authentic and kind guy you will ever meet.

RJ’s Towing And Recovery

4.7

(14 reviews)

Called RJ for towing. His truck was down but he gave us excellent advice on what was wrong with our…read moretruck. He was honest and up front. He went out of his way to call people to help tow us! I will definitely be calling him to fix our truck. Recommend calling RJ.

The best towing experience we ever had. This is a long overdue review. Our car decided to crap out…read moreon us on Thanksgiving. We just left the family home in Kailua when we heard a horrible grinding noise. We couldn't figure out what the problem was but we knew we couldn't continue to drive it. We called everywhere and no one could come out, either they were intoxicated or just didn't want to work on a holiday. I get it, everyone has a life and ohana is important. However, this is too common in Hawaii, these guys only come out when they want. Thankfully my husband found RJ's Towing. This young braddah was very professional, very kind, and came out in less than an hour. He carefully hooked up the car and towed us back to our auntie's house. The cost was very reasonable considering he had left his ohana on a holiday to save our okoles. I would absolutely call RJ's again should I ever need a tow. In case you were wondering what that grinding noise was, it was a damn seed. A teeny tiny seed that had somehow managed to get lodged between the brake pad somewhere. Our neighbor found it before we had made an appointment at the auto shop. Talk about being saved twice in a day. Lol!

Windward Service