This place is amazing and I love coming here. Renny or Myles usually helps me & my husband. Just making this review because I felt I needed to. The gentleman that works in the front in the morning with the glasses and beard. I think he needs to be retrained his customer service skills are not there. Very rude and every time I come in the morning it's like he's asleep and he's mad that I woke him up to do his job or something. Idk what it is. Other than the gentleman I'm still giving the ambiance and other staff 5 stars. I will definitely keep coming back. It's a great location for me and I love the prices. If I see a change in him or if it's corrected I will update my review to 5 stars. TYSM Planet 13 you are still the best in the west!! read more

Who would have though 40 years ago, that I would be shopping in an upscale dispensary department store? My, how times have changed! Beautifully decorated, products artistically displayed, incredibly knowledgable and helpful staff and a sweet scent in the air create a pleasurable shopping experience. A staff member guides you and makes recommendations based on your needs, but they also give you plenty of space if you want to drift around to check things out. And speaking of space, there was plenty of it at 4 pm on a weekday, so I relaxed and shopped my little heart out, spending more than I had planned to. Shhh..., don't tell my husband! read more

Planet 13 has proven to be one of the greatest dispensaries I have ever been to in California, from the giant lifelike waterfall to the V8 bus that you can sit in and smoke out, to the giant glass blown octopus-- it was an extraordinary experience. The bud tenders are very knowledgeable and friendly, if you have any questions about cannabis they have the answers for you as well as an array of products to try-- a lot that I've never seen before. The prices are some of the best that I've seen yet, I picked up a few different items and I'm excited to try them and come back to try more. Highly recommend checking this place out. read more

Horrible experience!!! Workers were chit chatting flirting nd it was the horrific customer service. I got dirty looks from Jesenia or Yesenia like I made her uncomfortable but I was getting assistance when I first came in I saw her register open so asked for help. She look angry like I want to talk to her but Im a 45 year old I am looking for weed to help with anxiety she gave me more anxiety than help Andres was very nice to help but toward the end he look mad that I took time to decide. His buddies didnt know much bout weed like they dont train them teach workers to be more welcome not rude bad bad customer service read more

We have been trying to get ahold of corporate for a while about our experience with planet 13, they don't seem to value us, although they have a great selection! I'll give them that much but they are extremely over price anywho we been having issues with this certain employee always treating us like crap!! We email corporate but now they just ignore us!!! The manager Lowell doesn't seem to care about the guest experience which is a bummer on our end, anyways hope you guys reach back out and make this thing right for us . YOU KNOW EXACTLY WHAT WERE TALKING ABOUT read more

Beautiful store! So much product and such a great variety. I ran in on my way to work this afternoon, and service was quick and efficient! Unfortunately, out of the 2 disposable vapes ($50ish each mind you ) that I broke out at home, one didn't work. I had one sativa and one indica, and was bummed the battery on the indica seemed to be off and wasn't charging. It was a "CosmicFog Bubble Gum Indica" disposable. I'll give em a call to see if anything can be done to fix it if I bring it in, but I have a feeling I'm just out $50 read more

What an awful experience coming to Planet 13 is. Nothing but disappointment, horrendous customer service, the people who work here are not educated and aren't even aware of there own promotions and discounts, left with a sick feeling in my stomach, there was also 25 workers in there and 1 customer and they treated him like shit no thanks!! I will not be back I don't see them staying open for business for too long.. Don't waste your time. Go to Kannabis Works across the street better prices and service! read more

I was so excited to finally check out this place, and let's just say I am still smiling from the best experience I think I have ever had getting cannabis, I'm moving to South Carolina where cannabis isnt legal and this was the best way to go out with a bang, definitely recommend going here for the best prices and customer service, Daniel was working with me and was carrying great conversation with me while we looked at so much. Definitely will go back every time I'm back in Cali!!!!!! read more

Was repeatedly harassed by a worker here who would make derogatory comments about me. She called me a man whore, slut, bitch, etc. on multiple occasions when i was dealing with other female budtenders. Even in front of management. I have stopped coming here ever since due to the individual still working there. The budtender has made my experience at planet 13 completely miserable. I now go to mr. Nice guy down the street to avoid interacting with this person. read more

Amazing experience, came in today looking for edibles and was blown away by the huge selection!!! Found out laguinitas has a 10 mg beer, had to get some Korova sativa toffee cookies and I got to buy 1 bag of dr.norms snickerdoodle cookies and get a bag of the red velvet cookies for a penny!! Best dispo in California also got raw garden live resin full gram for $28. Can't beat these prices! VICTORIA IS THE BEST AND NEEDS TO BE MADE A MANAGER IMMEDIATELY read more

This place exceeded my expectations! Its so classy and beautiful. STELLAR cannabis too. You truly get what you pay for. They've lowered the prices since I came in on grand opening day and I signed up for daily text blasts and the deals are great! Everyone is so friendly and happy. The bud tenders are super knowledgable. I love it here and will continue to be a happy customer for life! Glad Planet 13 has made its way to Southern California! read more

I am always surprised when I walk in because it's definitely an eye sore and I mean that in a good way . Looks so clean and fresh , it's an environment you wouldn't mind being in all day . Not to mention the service and quality of their products . This is a place you get your money's worth and I am looking forward to each time I get to go back , because you can't shake those good vibes . read more

Even though everyone is quite knowledgeable and very efficient at their job, I find that compared to other local dispensaries this place marks up their products significantly. That's not just including the 33% tax for Santa Ana and the State. Seriously though, there's better places with a 1/2mile radius of here. Please go to my dispensary top 10 for better ideas. read more

I have used Planet 13's delivery service many times. They have never let me down. They are always on time and with everything I've ordered. Their product is awesome. I have seizures and it has kept me off major meds for two years. Special shout out to drivers Victoria and Patrick! Great people with great recommendations. 20% off all products for delivery. read more

This place is MASSIVE. Just opened last month so they obviously have some small tweaks to do but the vibe & energy here is nothing like I've experienced before. I would recommend going and signing up online for their deals. I heard they are opening an consumption lounge soon so I'll keep an eye for that! definitely recommend checking it out. read more

i went in there today Friday 21 2022 and I left right away the guy with long black hair straight up looked like he was dying sweating dripping like hell and looked pele as heck I asked him if he was ok and took him a min to respond and say he was ok I'm 99% he has covid I hope they are making sure there employees are not spreading Covid-19 read more

This place is amazing! The product variety and pricing is great and they are offering 20% off for delivery. I've shopped around a lot of dispensaries in Santa Ana and Planet 13 Orange County is definitely the best in the area. It's clean, well staffed, and everyone is friendly and smiling. I'll be back to buy more! read more

Best place to get your buds, concentrates and edibles. I've came here only 2 times and those times jake s. Has been super helpful. He told me what 8ths were the best on what I was looking for. Even gave me a few suggestions for I wanted to save some money. Super nice! Shoutout to Jake S. From planet 13! read more

Jacob Maciel was so informative and helpful to a new girl in the cannabis world. Great source of information. "Old Man Dan" was also very conversational and helpful. I felt like they really enjoyed their job and it made me less nervous to walk into a dispensary. Definitely coming back!!! read more