I am writing to share a positive experience regarding a recent vehicle transaction I completed with…read moreDeluxe Motors Sac Inc., located at 1450 Sproule Ave, Sacramento, CA 95811. I recently purchased a Nissan titan that I found online. I am incredibly happy with the service provided by this dealership. Specifically, I would like to commend Mike, who was exceptionally friendly and made the entire purchasing process seamless. To my surprise, he even delivered the truck directly to my home at no additional charge. I highly recommend Deluxe Motors Sac Inc. to other buyers. I look forward to referring others to them and plan to continue doing business with them in the future. Best

Contacted Delux Motors this month (June 2019)…read more Requested total out the door price with tax and license. Stated email only. Simple right? Instead, Eryck the customer service rep helping me out, didn't answer my question. Wanted to hard sale over the phone, and called me a joke? Not professional, weak service. Strong pass.

I recommend this place .....Love the sales people. This…read morecompany is very fair and reasonable!!!

Sold me a Tesla without giving me a key. He told me to use the app, and promised me a key and a…read morecharger would be sent with my plates but it's been a month and I still haven't gotten anything. A week after selling me the car he mistyped my email during the app transfer process and I got LOCKED OUT of my car. it became undriveable. It was late at night too and i ended up sitting in calls with Tesla support for hours to regain access. I'm not sure if he was making false promises to make the sale or if he's just incompetent. He was also yelling at his employees in the middle of selling me a car because they didnt have a car cleaned up in time. Do not let this guy sell you a car without a key or it will become a nightmare.

I called, guy who picked up said to call back later when his boss was back and when I called back…read moreand asked to speak to the boss he hung up on me. Tried again and got a Spanish voicemail answering machine. Terrible customer service.

Best experience! I defiantly recommend these guys!…read moreGot my new Kia Sedona XL 2018 with in days! I didn't have to do nothing besides notify them what type of car I wanted and sign paperwork to the keys of my new family car! Don't waist your time doing it yourself, these guys will do everything for you in a easy paste!

I bought car from here a few years ago a SUV. I have to say that my truck is still running good…read morehave had no major problems, nor have had to replace any major parts. I am happy with my purchase and I would purchase another vehicle with them if I had to. Thanks for having an auto sales place that people can rely on

First time calling this place , have not even step foot in to the place and I already got horrible…read morecustomer service. I called the place to verify the time they close , it's 6:30 pm a young lady answered , I asked -just want to confirm that you guys close at 7 PM and she replies with a "well yes but we're going to close early today " and I said oh OK and then she says " What do you need" ??????? Hmmm isn't this a car dealer!! so my reply to that was - I wanted to see your inventory but never mind thank you very much and I hung up the phone. Why would I even want to bother

I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The…read moreselection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again.

I wanted to leave a fair and honest review of my experience because there were definitely things I…read morereally appreciated, but unfortunately there were also several things that left me disappointed after receiving the vehicle. First, I do want to acknowledge my sales representative. He was very nice, kind, generous, honest, and provided me with great customer service throughout the purchasing process. I genuinely appreciated how I was treated by him, and I don't want the concerns I have with the vehicle or my overall experience to take away from the positive experience I had with him personally. One thing I was a little disappointed about was not receiving physical printed copies of all of my purchase documents. I was told that everything was provided to me electronically, which I understand, but I personally would have preferred to have physical copies as well. With a previous vehicle purchase, I was given a complete printed packet of everything I signed, so I assumed I would receive something similar this time. It's not necessarily a major issue, but it was something I would have appreciated having when leaving the dealership. I was also told that the vehicle was going to be detailed before it was delivered to me. Once I received it and was able to look at it more closely, it honestly did not seem like it had been properly detailed. There was residue left on the windows from whatever product had been used to wipe them down, the interior was noticeably dusty, and there were food crumbs left on the seats. Considering I was specifically told it would be detailed, I expected it to be delivered much cleaner than it was. Another thing that disappointed me is that the vehicle remained with the dealership after I purchased it because it needed to be taken to an Acura dealership for a recall. I completely understand that it was being taken there specifically for the recall and that the recall service itself had nothing to do with the other issues I've noticed. However, the dealership had possession of the vehicle the day I purchased it and into the following day before it was delivered to me. Because they had the vehicle during that time, I feel there was enough opportunity to give it a final inspection and make sure it was clean and in good condition before delivering it to me. After finally receiving the vehicle and having it for only a couple of days, I started noticing additional issues. The wireless charging pad powers on but does not actually charge a phone, even after testing it with more than one compatible iPhone. The steering wheel is significantly faded/worn, tire valve-stem caps were missing, the two front tires appear significantly worn, and I also noticed concerning wear on the rear brakes/rotors. I completely understand that I purchased a used vehicle and that it was sold as-is. I never expected a used vehicle to be perfect or in brand-new condition. At the same time, when purchasing and financing a vehicle through a dealership, I still expected the vehicle to be reasonably inspected and for noticeable issues--especially potential safety-related concerns involving the tires and brakes--to either be addressed or communicated to me. I also expected it to be properly cleaned and detailed since I was specifically told that would be done. At this point, I honestly don't have the desire to go back and forth with the dealership over every individual issue. I would rather share my experience so future buyers know to thoroughly inspect the vehicle themselves, test all of its features, and look closely at the tires and brakes before completing their purchase and driving off the lot. With all of that being said, I do want to make it clear that this is simply my personal experience. I do think the dealership has a nice selection of vehicles, and despite the issues I experienced, I would still recommend giving them a chance. My experience with my sales representative was genuinely positive, and I appreciated the customer service I received from him. I just strongly recommend that anyone purchasing a vehicle take the time to inspect everything thoroughly before finalizing the purchase. Overall, I am happy with the vehicle itself and hope to enjoy it for a long time. I just wish some of these things had been caught, addressed, or communicated to me before the vehicle was delivered.

Repeat customer for life! Carwise has helped us with 4 vehicles so far, always getting us the best…read moredeal out there. We just sold my lease through them and are already preparing for purchase #5! Eric was fantastic-very professional, prompt, and kept communication clear and seamless throughout the entire process. Highly recommend!

I happen to come across the Carwise page on Facebook while researching dealerships. At the time, I…read morewas helping my young brother find an affordable car to lease. I reached out to the Carwise team online and completed a phone consultation. After the consultation, they informed me to pick the make and models my brother was interested in and they would get us pricing. After 24 hours they called us back and provided great options within our price range . We confirmed everything and visited their location in Inglewood to pick the car up. They were even kind enough to place a bow on the car and take photos for my brother. The service was amazing and they were able to get him the perfect car within his budget. I will be using this service again when I am ready to shop for my new car and have already referred them to multiple people!

I put time into doing my research and finding the right car. Unfortunately, when in the process of…read morepurchasing the vehicle I realized the bumper was coming off. They told me that was on me and that taking care of something like this falls out of their range. The fact that these guys were planning to sell this car without disclosing this to the buyer is disappointing to say the least. Do not trust these guys.

BUYER BEWARE!! Was extremely leary about purchasing through them, but it's exactly what we we're…read morewanting and had low miles. My husband was checking as thoroughly as you can without jacking it up and checking underneath. They had their mechanic check it out, sending us pictures of him looking at it to make us more comfortable. Mechanic said it checked out great. Haven't drove the car except home that night and then woke up next morning to a puddle of fluids underneath. We took it to a reputable shop. They said it was poorly fixed with major parts jb welded. And it should not be driven. Also they sold us a warranty that won't cover any cost of getting it fixed because of the crap that's been done to it. Please stay away from this place!

I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I recently purchased a car from Elegant Auto Sales. I just wanted to wait a few months of owning…read morethe car before leaving a review. I called Elegant Auto Sales and scheduled a next day appointment with Mario for the car I was interested in. When I arrived, I was quickly greeted by Mario and another employee there. After visually inspecting the car, I went on a test drive with Mario. I appreciated the fact that I wasn't rushed during the test drive, unlike other dealerships I've been to in the past. It gave me the confidence that they weren't trying to hide any issues with the car. Satisfied with the test drive, I decided to purchase the car that same day. When I mentioned I would be paying in cash, Mario offered to drive me to the bank so I can purchase a cashier's check. I've visited numerous dealerships before with the intention of paying in cash, but none of them have ever extended such an offer. Since I had taken an Uber to the dealership, I took Mario up on his offer. I've owned the car for six months now and it's running great with zero problems. I've noticed that most of the negative reviews are from people who chose to finance their car and are angry with the high interest rates. If you're paying cash, like I did, you won't have to worry about that. My only complaint is that it took two months to get my car registration in the mail. I don't know whether this was the dealership's fault or the DMV's fault, but it made things really inconvenient for me since I was unable to insure the car without the registration. TL;DR: If you're paying cash, this is a good place to buy a car. I'll definitely be recommending this car dealership to people I know.