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    Platinum Motors

    4.5 (227 reviews)
    Open 12:00 pm - 5:00 PM

    Services - Platinum Motors

    Auto detailing work

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    Reviews With Photos - Platinum Motors

    Clean 2018 QX60

    Great experience at Platinum Motors I bought a pre-owned Infiniti here and worked with KC who was straightforward, no games, just honest and easy to deal with. The whole process was smooth and stress-free... At the same time, Nick and his crew really came through for me. I had a tricky issue with my late-model German car that the dealer quoted a crazy price for. Nick's team diagnosed it quickly and got it fixed for much less than what the dealer wanted. Overall, both KC and Nick made the experience great. Honest sales, skilled mechanics, and fair pricing. Definitely recommend Platinum Motors if you're looking for a car or need service done right. Well done.

    I can't say enough about how awesome KC and Robert made my first experience buying a car. I've heard jokes about how shady used car salesmen are and in shopping around I found it somewhat true but these guys are for real. They take pride in their ability to get you a great car at a good price. I had some trouble meeting some of the criteria but they helped me through and made it happen. They definitely deserve 5 stars!

    Liz S.

    Terrible experience. We traded in our vehicle & have been waiting over 7 weeks for Platinum Motors to pay off our trade-in. On top of that, poor communication skills, anytime we try to get in contact with any person at the dealership we get the run around or are met with rude representatives. Strongly don't recommend this dealer to anyone.

    Absolutely looooooove the customer service... Pedro and KC worked effortlessly to get me exactly what I wanted. I'll never work with another dealership again!!!!

    Pickup the pickup! 5 minutes after leaving, the check engine light is flashing at me.

    Friday august 2 UPDATE: the owner of business reached out to me with concern about the check engine light and cylinder #4 misfire. The dealership will fix the mechanical issue on cylinder #4 and make it right. 5 stars for customer service! Very happy with my GMC truck purchase from platinum motors.

    I would recommend anyone looking for a vehicle to go see the guys at Platinum motors. The staff there is amazing and they go above and beyond for their customers. I can't say enough good things about Boris and his team. This is my Roush stage 3 purchased from them.

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    11 years ago

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    Boris M.

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    11 years ago

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    Boris M.

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    10 years ago

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    Boris M.

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    10 years ago

    Defiantly recommend anyone to buy a car with Boris and ernesto!! They're honest salesmen, very friendly, and will get you a good deal!!

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    Boris M.

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    10 years ago

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    Boris M.

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    12 years ago

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    Boris M.

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    8 years ago

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    Boris M.

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    8 years ago

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    Boris M.

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    8 years ago

    Bought my second car here. Great staff and easy to work with. No haggle experience, will come back.

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    14 years ago

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    12 years ago

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    Boris M.

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    15 years ago

    No sleazy salesmen. Did not have to negotiate for hours to get a great deal. Abundant collection of high quality cars.

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    14 years ago

    Great place, got a hot car and am hoping to come back later on in the future.

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    Boris M.

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    Page 5 of 6

    Platinum Motors Reviews in Other Languages

    Ask the Community - Platinum Motors

    Do they do transmission repair/replace?

    Good Evening Elizabeth! Thank you so much for reaching out to our dealership yes we do all types of… 

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    Review Highlights - Platinum Motors

    Boris and his team told me no to worry and found me an amazing rate and got me approved on the spot.

    Mentioned in 114 reviews

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    Ace Auto Dealers

    Ace Auto Dealers

    4.0
    (107 reviews)

    Super easy buying process, Sam was super helpful answered all my questions and gladly brought price…read moredown when I asked for a better one, do to minor esthetic blemishes that I would have to fix after purchase . It's been almost a month and the truck is running great!

    I went to look at a 2011 Toyota Tundra Limited that was listed for about $20,000. During the test…read moredrive, once I reached highway speeds (around 50 mph), the truck began shaking badly. When I brought this up, the salesman said he didn't know why it was happening and then checked his phone and told me the vehicle had not been inspected yet because they "just got it." After returning to the lot, I opened the hood to look things over, and when I closed it, the Toyota emblem fell off. I then looked underneath the truck and found a significant oil leak. Again, I was told the issues would be fixed and that the vehicle had not yet been inspected. I told them I would consider purchasing the truck for **$16,000 only after all of the issues were properly repaired and the vehicle fully inspected**. I also showed them comparable vehicles -- same year with lower miles and even newer models (including a 2016) with fewer miles selling for about **$2,000 less**. Despite this, they refused to negotiate and continued to insist on $20,000, which is well over market value given the mileage and condition. At one point, I was asked why I hadn't purchased the other comparable vehicles I showed them. I explained that I was still in the process of looking and comparing options. I was then told that maybe I should buy those vehicles instead because they were not going to budge on the price. The overall attitude during this exchange felt dismissive rather than professional, especially given the condition of the vehicle. I also noticed the vehicle history shows a prior **minor accident**, which by itself wouldn't necessarily be a deal-breaker, but combined with the vibration, oil leak, and lack of inspection, it raised additional concerns. I have family members who work as mechanics and salespeople at major dealerships like Toyota and Ford, and I also have some experience myself, so I understand how vehicles should be inspected, road-tested, and priced before being offered for sale. Unfortunately, my experience here was consistent with concerns I've seen mentioned by other reviewers -- vehicles priced high, little flexibility on price, and cars not fully ready despite premium asking prices. Buyers should be very cautious and make sure any vehicle here is fully inspected, repaired, and properly road-tested before purchasing.

    Zac Auto Dealers

    Zac Auto Dealers

    4.8
    (18 reviews)

    FIVE STARS IS NOT ENOUGH…read more We had a car that needed repairs that exceeded its value, so we started shopping online for a replacement. We came across a plug-in hybrid that felt perfect for our family...especially with our kids being year-round student athletes, even through the summer. I called Zac Auto Dealers and spoke with Elham, who confirmed the vehicle was still available. We headed over later that morning, and from the moment we arrived, everything just felt right. He came out to greet us. Saw the car right out front and it was in amazing condition, After a quick test drive, Elham had all the paperwork prepared quickly and efficiently. No hassle whatsoever. We decided to finance the vehicle. Zac Auto partners with Travis Credit Union in Concord. Took a short drive there, where we worked with a gentleman named Herman. He mentioned he regularly helps Zac's customers, and it showed. He made the entire process smooth and stress-free. Travis Credit Union was so welcoming and professional that we even opened a savings account with them. We picked up the car the next evening at Zac's. We were told it had been serviced and checked at their partner shop, Ace Auto Care in Lafayette. The car was in pristine condition. It looked, smelled, and drove like new. About three and a half weeks later, I noticed white smoke coming from a small tube underneath the car. Long story short, it turned out to be related to the battery/heating system. The car still drove perfectly, but not knowing who to call, I reached out to Zac Auto for guidance. A gentleman, Aziz, answered and without hesitation reassured me: "Don't worry...we'll take care of it." I explained what was going on, and he immediately directed me to bring the car to their partner shop, Ace Auto Care. At Ace Auto Care, I received the exact same level of service: kind, friendly, professional, honest, and incredibly respectful. Felt like I was greeted by cousins. By the very next day, my car was ready, repaired with brand-new parts...courtesy of Aziz and Zac Auto. Honestly, between Elham, Aziz, Herman, and the entire team at Ace Auto Care, it truly felt like we hit a grand slam. Thank you, Zac Auto Dealers. You are all a true example of how a business should be conducted along with how people should be treated. You didn't just take care of a transaction and a pricey repair...you took care of our family, and that means everything. Thank you.

    I wanted to take the time to leave a honest good review for Zac Auto dealers, as a return customer…read more My fiancé and I recently purchased a second vehicle from Zac Auto, as my first experience was fantastic. About a Subaru outback and it has ran great. My second purchase was a toyota sequoia. Zac Auto has gone above and beyond once again with their customer service. They are honest and upfront, and they make it clear that they want the vehicle to be a good vehicle for you when you purchase it. They stand by their cars and if there's any issues, they take care of it. It's rare these days to find a family dealership with this integrity and care for their customers. I would send anyone in my family there without hesitation and have recommended them to several people. Anytime I need a new vehicle I will go straight to Zac Auto. If they don't have what you want, they'll find it for you. I can't thank them enough and we'll be back again. I'm sure.!

    Planet Cars

    Planet Cars

    4.5
    (34 reviews)

    We purchased a 2020 Prius from Deepak at Planet Cars earlier this year, and I couldn't have…read moreimagined a smoother car-buying experience. I first found their listing online, which stood out as significantly better value than anything else I was seeing -- almost too good to be true. When I called, Deepak explained that because Planet Cars is a small lot with low overhead, they're able to offer very competitive, no-haggle pricing. He was upfront and clear: the car would be sold as listed, no upselling, no hidden fees -- just a fair price. I went to see the car, had it inspected at a local shop, and found it to be in great shape, exactly as described. We completed the deal that same day without stress or pressure. The whole process was easy, transparent, and refreshingly straightforward. The car has been running great, and we couldn't be happier with our purchase. Thanks, Deepak!

    I just purchased a 2020 Prius from Ryan and it was a smooth and easy experience. I was able to set…read moreup an appointment quickly, which meant no need to wait for someone to help me. The car was in fantastic condition and drove smoothly. Ryan made the whole experience easy, which was perfect because I was buying a car for the first time and pretty nervous. Everything was clearly explained to me and now I have a beautiful car for a great price. Highly recommend Planet Cars if you're looking for a used vehicle because their prices are GREAT! The reviews don't lie and they even cleaned the car right up for me before I drove it home. 5/5 - absolutely recommend!

    Benicia Automotive Center

    Benicia Automotive Center

    5.0
    (25 reviews)

    I recently took my Porsche in for a brake job, and had an outstanding experience. They were super…read morefast, efficient, and very detailed in explaining and showing what needed to be done. I love the fact that I was able to hold on to my vehicle until the parts arrived and were ready to be installed. Time-wise, I dropped the car off on Tuesday before work and was already picking it up after work on Wednesday. Had it not been for a wrong part being delivered, through no fault of their own, I would have had the car back the same day. But even with a one-day delay, I'm still happy. The price was a little shocking as I was expecting to pay more (and yes they did use OEM parts)! Surely cost-wise, service-wise, and people-wise, they are much better to deal with than Porsche themselves. Benicia Automotive Center is an excellent choice when it comes to fulfilling all your automotive needs in one location. Thank you Christian, Ali, and the rest of the guys at Benicia Automotive Center. You guys are the best!

    Location was recommended by G&C Auto Body. I went in thinking I had an issue with my wheel bearing…read moreafter hitting a pothole. Ali informed me that it was not my wheel bearing but it was my breaks and rotors. Unfortunately, the parts needed didn't come in on time and I had to wait until the next day to get my car back. It was explained to me that it was the parts distributer that failed to communicate that they didn't have one of the rotors. Overall, the sound I was hearing is gone. The team was very open and communicated fairly well. Price didn't seem too bad considering that I got brakes and rotors done. I recommend others to give them a shot.

    Platinum Motors - usedcardealers - Updated August 2026

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