Can't say enough positive things about Plessers. Mike was very helpful, knowledgeable, responsive and patient. Delivery and installation went smoothly. Highly recommend! read more

I'm in Virginia and recently found our hard to find downdraft oven at Plesser's. When I told my wife I was buying online from a Long Island based appliance seller, she was quite surprised. So why did I do so? The one oven we wanted was hard to find and in short supply... our local Lowes, Best Buy and the large independent appliance store all told me they could order it for me (with a 6 week wait). Their prices were all higher, they're delivery charges were costlier and their over the phone expertise couldn't compare to the interactions I had with Plessers. And after the order I received a personal call detailing the unit I purchased with instructions on how shipping would proceed. Best interaction I've had with a store in quite sometime! read more

We had a very specific size and color in mind for our new microwave, and Michael Erhart went above and beyond to help us find exactly what we needed. He was friendly, knowledgeable, and incredibly patient throughout the process. Thanks to his help, we found the perfect microwave that fits our space and matches our kitchen perfectly. Highly recommend working with Michael--he made the whole experience smooth and stress-free! read more

I have known of Plessers by reputation living in the surrounding neighborhood. When it came to buying appliances, I said let's go to Plessers because they know appliances, but when we will go somewhere cheaper to save some money. After getting quotes from different stores throughout the neighborhood, I ended back at Plessers where they gave me the best price. read more

I have been on hold for over an hour trying to get with customer service. You would think they would want to help the customer.

I purchased all of my kitchen appliances at Plessers for a new home in 2014 and was very happy with them. Today I called and dealt with Adam in Sales. After a brief conversation on my needs, I was able to purchase a new side by side fridge and freezer right over the phone. Adam was very knowledgeable and easy to work with. I always recommend Plessers to family and friends. read more

Great service and highly recommended! We came in looking for a 36" gas range. Emily was fantastic and showed us all that was available. She was extremely knowledgeable of the different brands and was very forthcoming with which one we should buy. We took her advice. Will definitely go back when we need appliances and will highly recommend to family and friends. read more

I was greeted by Eric Cullen who was professional and pleasant. He walked me around the show room, explained features and choices. He went out of his way to also show me selections on his computer until I was comfortable with my selection. Pleasers makes its easy to purchase your investment and offer me the best value for my budget. Thank you Eric. read more

I had an outstanding customer service experience with Plesser's, thanks to Nyra Elliott. Issues will occur from time to time and this is EXACTLY why you want to work with a trusted and established vendor like Plesser's. They did not create the issue, but they did solve a defective range that was delivered. From the beginning, Nyra was professional, responsive, and proactive in resolving my issue. Despite delays from the manufacturer, she took the initiative to escalate my case and arranged a replacement for my range, making the process as smooth as possible. Her clear communication and dedication to customer satisfaction truly stood out. I appreciate the effort and follow-through, and I highly recommend Plesser's for their excellent service and commitment to their customers! read more

Michael was knowledgeable, polite and was able to help us find the right dishwasher for our needs. Great Experience!! read more

Very nice place, our experience with them was great especially with our salesperson Gerard Agostinello. Highly recommended

Salesman was friendly and knowledgeable. Plesser's had a great selection and beat a competitor's price too! We will shop for appliances exclusively at Plessers from now on. read more

I've been doing business with Plesser's for over 35 years and never been disappointed They have excellent customer support, a huge selection of products and the value for your money read more

Had a great experience at Plesser's shopping for a new washer and dryer. Emily was very knowledgeable about all their brands and was so helpful and took the time to explain all the options that helped in our decision. Thank you Emily! read more

They came when they said & did a great job. No problems, very efficient and very happy with them!

from start to finish speaking with eugene and placing my order for my beautiful oven was a pleasure. someone also called me a couple days after the order to go over everything and make sure everything was exactly what i ordered. i got my oven delivered in a very timely manner. i am extremely pleased with the entire process and recommend plessers and will definitely use them again! read more

Megan was great. She helped me get the best possible price. I have not received the dishwasher but very hopeful that we will not have any issues . read more

What an amazing experience. Everyone was kind, informative, and treated our kids nicely. We got a better price than one of the big name chains, cheaper delivery, cheaper recycling fee to remove our old machines, and I didn't feel like I was being taken advantage of. read more

Lindsey was awesome ! Quick and easy over the phone order. Able to deliver next day !! N

I was searching for a double wall oven on the internet and thankfully I stumbled across Plessers, I called I spoke to Eric told him exactly what I needed he asked me for the model number of the double wall oven that is in place so he could compare every measurement to make sure it would fit with zero issues. I needed to go over everything with my wife so being Eric was off Gene called me first thing this morning to see if he could assist me with anything and I placed my order and just waiting for delivery. Plessers price was approximately $600 cheaper than every other store too. I will 100% send everyone I know to Plessers! Thank you to all that helped me! read more

Lyndsay was super helpful and frankly I found it so much easier to speak with a person directly at Plessers than I did at Lowe's. Lowe's I kept getting put on hold and waiting and waiting to speak to someone, going through the phone systems that make you push a million buttons instead of speak to a person. In the current times where it is hard to get to speak to a human, my first choice will always be to work with a smaller company where I get to talk to a human being rather than get stuck with a recorded message, "Push 1 to speak to....". And their prices were competitive to Lowe's! The difference was $5 and they took that off to match Lowe's price. Excellent service and competitive pricing? Why would you go anywhere else for an appliance? read more

Great service very nice sales people to work with. Competitive prices. Nice selection

Eric was great. Understood our needs and budget, and was very helpful in describing our options.

I was not able to obtain a refrigerator for a client in California that would arrive in time for installation. I contacted Plesser's Appliance and spoke with Gene; he was able to obtain the appliance needed and have it shipped within our time range for installation. I experienced the best customer service I have received in a long time and will definitely purchase other appliances from Plessers! read more

We went to Plesser's to purchase a refrigerator after ours stopped working. We were greeted by Meagan and she was a pure delight! She answered all our concerns, got us an absolutely amazing price and the quickest delivery date! I checked PC Richards, Home Depot, etc. to look for the best price, and none . of them could beat the price and service I received. Including free shipping and a 10 year warranty on my refrigerator! I would highly recommend anyone looking to purchase an appliance to go to Plesser's, look at their amazing quality inventory and ask for Meagan, you won't regret it! read more

I recently placed an order for a new induction stove with Plessers, since I was having trouble finding the model I wanted locally. I called to place the order, and the sales rep I spoke too was very knowledgeable and friendly. They had the stove in stock, and at a much better price than I had been quoted elsewhere. They offer free shipping (pay up front, but get a rebate). And since they do not have a store where I live, no taxes! I was told that it would ship in a few days... and be delivered in a week or two. It arrived in just over a week... very good service. I was concerned about possible shipping damage but took the chance. I am glad I did... the stove arrived in perfect condition, the delivery guys brought it in and put it in the kitchen as planned (I did the install myself). And I love this stove! I highly recommend Plessers, great service! Awesome product variety, and they did what they said they would do! I am very happy! read more

Plesser's Appliances - My new LG induction stove... perfection! - Appliances Near Me - Babylon, New York

Peter R is the best!! Totally helpful and very knowledgeable. A pleasure to work with.

We have had a very unpleasant experience. The sale and delivery of our LG refrigerator plus all other kitchen appliances was very smooth. Here's the issue...the barometer by which we judge a company is not how things are handled at purchase, but how things are handled when there is a problem. After 3 years our refrigerator broke. We purchased a service contract offered by Plesser. It was a harrowing experience. The company they contract out to for this insurance was disorganized, difficult to reach and did not repair the refrigerator in a timely manner. There were two workman visits, endless waits for part approval and difficulty getting repair appts. in a timely manner...the repair people only work 3 days a week! With all the jumping through hoops we had to do, it took almost a month before we had a working refrigerator. When we told them we are elderly and have medication that needs refrigeration, we were told to buy a bag of ice! For a month??? Outrageous. They finally got it fixed...but left us with another problem...a loud noise. Finally another repair man came and hopefully fixed the noise. I did not find Plesser helpful in dealing with the company they contract with for this insurance. They just kept telling us to deal with them. They were impossible to deal with. They sold us the policy...they should have been better advocates. Anyway, this was a very stressful experience. We should not have had to wait one month...with lots of aggravation in between...to get a refrigerator fixed. This was very disappointing service...horrific service. read more

great customer service! mike was friendly, knowledgeable and willing to help us complete our kitchen renovation with appliances that were within our budget! definitely recommend Pleasers! John S read more

professional, friendly, and so easy to do business with. I told Megan what I wanted and she found it immediately. they were able to arrange a quick delivery they came highly recommended and I would recommend them to my friends read more

Adam was excellent salesman.. easiest deal I've made so far. This is my first transaction at Plessers.. easy phone deal on a new stove. Adam earned my business, gave a great value for my needs and earned my future business! Update: had delivery. First impression: guys were quick , polite & professional install. My only complaint was the inconsideration on the removal. Let me explain: they took away the old appliance but left the box & packing garbage in the driveway to fly around. Now I should preface that I have disability and mobility is an issue- the lack of consideration was disturbing. It was 25' degrees out and windy - not the way I wanted to spend an afternoon chasing plastic bags. They could have asked for a garbage bag, or placed it in the huge bin I have or just placed the smaller stuff inside the appliance they removed. A little thoughtful consideration would have went a long way. They do charge to install & remove - so job not complete.. so I changed my star rating from original 5 to compensate. read more

Plesser's, in particular Michael, was a pleasure to do business with. We ordered a whole kitchen package to be delivered to our new home in Florida. Without a hitch, they were delivered perfectly on time. There was an issue with the fridge prior to delivery that was remedied before delivery. We renovated and sold that house, then re-ordered the exact same package for our new home at an amazing price! We will always call them first for any appliance needs. Thank you!! read more

Excellent service from beginning to end. Gerard was a pleasure to deal with. Delivery team was on time, courteous and thorough. All round positive experience. Thank you read more

I'm so impressed by the service I received during my recent purchase with Plessers Appliances! During a search for a replacement for my broken Miele cooktop, which had been discontinued, Mario found another cooktop by Wolf with dimensions that would work. I was so grateful that he went the extra mile. I was having no success and he was the first of many representatives who took the initiative to find an appliance that would work! Excellent customer service!! read more

Plessers uses AM Home Delivery for their delivery service. AM Home Delivery is a horrible company. Just google them. I was promised that my refrigerator would be here by yesterday or today.. Now I'm being told that it is "tentatively scheduled for sometime next week-mid week" I've been without a refrigerator for 2 weeks now. This is unacceptable. read more

Let me began by saying, I knew nothing about this company until 3 weeks ago. I was shopping around for the CAFE CAE28DM5TS5 refrigerator and was pleasantly surprised by Plessers price which was far and away the best deal among other competitors and not just the price of the appliance but the extended warranties as well. I was helped by Eric and I can't say enough good things about the way he handle the whole process. Super reasonable price and outstanding customer service. I also bought a range and both appliances were delivered and installed promptly and professionally. I have no complains and I strongly recommend Plessers. read more

We started calling different stores in May trying to find one with the oven we wanted in stock. Megan Finning assured us they had one in their warehouse. On May 23 we placed the order and she said it would arrive in 2-3 weeks. Around the 3 week mark I called and left Megan a voicemail and sent a email requesting an update. She didn't respond. Finally at the 4 week mark we called the store directly and they said it hadn't even reached the warehouse yet. The warehouse she promised had one already. Finally on July 24 we received our oven. Over 60 days later. I have zero patience for liars or sales reps that give zero care to the customer after they get the sale. I will never shop a Plessers again. read more

After my initial purchase with another store of a gas range turned into a two month wait for delivery I canceled that order and went online to find a place had the same stove in stock. (even a little bit cheaper) The sales person Emily, was very helpful not pushy. And even gave me a break on shipping. I'll leave another review when we get our stove. read more

Mike E from Plessers was a pleasure to work with. He made ordering so simple! Thank you Mike! read more

Customers service to order the products were great. But that is where it ended. Delivery took awhile and we looked over the appliances when delivered but apparently not quite enough. There was a dent in the box of the fridge that they will not replace. It is very difficult to get any customer service on the phone. The ice maker has already been replaced and the new one is still not working. We have had the fridge for maybe a month and it has been nothing but trouble. We did not pay for a used fridge. Would not order from them again. read more