We always get cheese dip but decided to get guacamole. It was very good and the chips were thin and crispy. We have been coming here regularly since they opened. The food is always good and service is prompt. We try to sit in the bar area where it is quieter most of the time. read more

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Food arrived looking like it was thrown on the plate like a Frisbee. Nobody acted like they wanted to wait on me and just stood around like they were lost. Hope that Mexican Lady with glasses sitting at a booth laughing and having fun time wasn't the manager because I didn't see an order of joke on the menu. I paid with $20.00 and my bill was around $10.00 and was asked if I needed change. What warrants a 50% tip when you don't want to wait on me in the first place?? read more

Service was a little slow but understandable since large crowd. The over all music is good. The food tastes great! read more

Poblanos Mexican Grill - Amazing food - Mexican Near Me - Martinez, Georgia

I was introduced to this restaurant by friends and it has since become one of my favorites. The waiters are super fast and just the right amount of attentive. I love the shrimp and fish tacos. While the pico served is not always consistent the salsa served with the chips is delicious. Everything tastes fresh. Prices are fair. read more

I went for lunch yesterday. It was my First time at this restaurant. I ordered the supreme nachos. They were the best nachos I have Ever had in Augusta. I will Definitely be back read more

I originally place my order for a 12 o'clock pick up. When I arrived, I see an email that said that my order would not be ready until 1215. So I waited around and then when I returned, no one was answering the phone. When I finally got an answer, the person hung up on me. Someone pulled up next to me and they had called and someone brought their food out, I rolled down my window to try and get some help, and the person just walked past me and pretended not to hear. I gave a call again, and a woman answered the phone and said that I would have to come inside and pick up my order. By this time I am already very late for work. So I was not able to get anything to eat. And of course not going to be refunded. I hear great things, but the service is terrible for some reason. Would not recommend if on a lunch break or time constraint read more

Poblanos Mexican Grill - Mexican Near Me - Martinez, Georgia

We love the other locations of Poblanos. This location seems to do things a little differently. The food itself was excellent! The service was some of the worse we have had at any establishment in a long time. Took a long time to take the order and never came back after the food was served. Also upon entering the restaurant, there was a STRONG odor of the cleaning chemicals being used on the tables. I don't mind the clean smell but this was too strong. read more

We e didn't find these restaurant until later since it is not on the main drag, but we are glad for that! Now, we want a nice atmosphere without all the traffic, we come here to get our fajitas on! On our plate, that is! The staff is all customer service and all hands on deck. The host/hostess who seats you, might bring you a Coke, or bus your table. All quickly done, I might add. They bring over chips and salsa, ask you for your drink order and you get to work reading over all the choices...whether you are craving guacamole, or molcajete, or even a tamal, they've got it! I tried the shrimp tampiquena this last time, it was tasty. One of our bookmarked spots. Family friendly. read more

We didn't realize it at first, but we came on Cinco de Mayo. They had an area set up outside with live music and tables and chairs. Despite it seeming crowded from the state of the parking lot, we were seated immediately. Though our chips and salsa didn't show up u t after we placed our order, we noticed many around us getting chips as soon as they sat down. Food was good, not amazing. We ended up ordering more than we could eat. I would come back when I had a hankering for some Mexican. read more

Poblanos Mexican Grill - Shrimp quesadilla! - Mexican Near Me - Martinez, Georgia

From Savannah, GA, up visiting for the weekend, this is by far the best Mexican I've had. Service was great and fast. We had a group of 7, and we never had to ask for refills, the orders came out correct and hot! Hope to go back when we visit again! read more

Upon entering Poblanos the first I was curious about was if this place was breaking child labor laws as a kid no older than 13 sat me at my table and gave me a menu. He did a good job and it is nice to see the young ones get involved because I know I was working at that age. Now on to the review. Whenever I am in Evans I usually go to the Poblanos near the Evans Towne Center. I wish I I kept to my old ways. Despite being the same restaurant the food was better and more abundant at the Towne Center location. I ordered the nachos with beef and it was good as it's flavor was consistent with many Mexican restaurants. I went with the California burrito and it was covered in a green salsa verde and a habenero sauce. The size was pretty good but much of the flavor of the steak and chicken was lost as it was overpowered by the sauces. Complimentary chips and salsa came to the table but the chips tasted old and stale. After a few bites of the first one I decided not to continue in allowing this to please my palette. I was let down by this particular Pablanos and I will stick to my previous experience of the other Pablanos. read more

Poblanos Mexican Grill - California Burrito - Mexican Near Me - Martinez, Georgia

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I'm new to the area I didn't check Yelp before stopping by this spot. I ordered take out so the service I received was quick and efficient as well as friendly. This is why it pains me to write a negative review . Simply put the food just wasn't good, period. I ordered the veggie fajita and my husband got the mixed grill fajita. My veggies were cooked to mush and didn't have ANY flavor. Same can be said of the salsa. It was like red water. That was the most perplexing part of the meal. I've NEVER had salsa that wasn't at the very least decent. The guacamole had more flavor than the salsa but was still worse than supermarket guac. Maybe this is a spot for drinks? Who knows...I will never know lol. read more

I came after work once and ordered takeout of rice and beans and it was great. Every poblano so I've been to has never disappointed so far. Great food and service as well. read more

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Great place to go with family or best Mexican food I have had in my life. Amazing service and at a great price

I'm definitely a fan of this Poblano's location. The owner is friendly, he and my dad have struck up a rapport, therefore he is always friendly to me as well. The waitstaff is about as attentive as you can expect from any restaurant- sometimes there are SUPER good servers, sometimes there are mediocre servers. Very rarely do we have outright poor service here. The food never seems like it has been sitting around waiting on someone to order it, it always appears reasonably quickly and hot. Good portion sizes and prices I can definitely live with, especially at lunch when they are downright cheap! This is what I think of when I think that I want "Mexican food" in this area. read more

Poblanos Mexican Grill - Taco Loco with chicken, Poblano's Mexican Grill - Mexican Near Me - Martinez, Georgia

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This place is close to home so it's often convenient. There is one waiter who is rude and overcharges for items. It has happened before and I just let it go, but this last visit, he only brought me the copy of the bill that was not itemized. When I questioned him about it, he got even more rude and snatched the ticket out of my hand, said something in Spanish, brought back the itemized ticket, then only to disappear. This place isn't worth it. read more

The chips, salsa, food, and service was just OK. I was here with a large party of 20 and we only had one server for the table. There was a LOT of waiting. Several people had something wrong with their food or drink order and this led to a bit of complaining. All these issues were remedied right away, but if our server had help it may not have happened at all. The chips and salsa weren't anything fancy and my garden burrito wasn't good enough to write home about. Everything was just OK...except the playlist in the bar area was awesome! I wanted to get up and dance, but of course...this is a restaurant not a club. read more

My boyfriend and I were heading out for drinks and came across this place and decided to give it a try. I'm really glad we did! We just moved to Augusta in July and have already decided that this is now our go-to for Mexican and just for Bar drinks. The drinks were strong and the food was delicious! (Especially the cheese dip!!!) read more

Poblanos Mexican Grill - Mexican Near Me - Martinez, Georgia

Drove two and a half hours to get to this place! It's so good! Incredible service and even better food! The queso is amazing! And the Hawaiian fajitas are a must! This place is a great bang for your buck! Try it out!! read more

Just brought home a takeout order of a simple beef quesadilla which you would think could not be messed up but it was. Cold cheese and no beef. Not the first time they've done this. Food quality varies from poor to mediocre. Not worth your time. read more

My meal was wrong in every detail. I didn't bother to complain to them because you can't complain about slop that is cheap and what the masses want. The menu was very big but the selection was missing that description "containing.....". The non english waiter kept appearing every 30 seconds asking if I was ready to order. When I did succumb to a decision, he was no where to be found. If my husband hadn't been sitting there eating chips and cheese like he hadn't eaten in a week, I would have left. The dishes were not served at the same time. This review is a waste of my time. The place sucked. read more

With such bad reviews, I wasn't expecting much and was kind of bummed that our group chose to go here... I did end up being mildly impressed with our food and our waiter (Jose?) was extremely friendly and helpful (he seemed to be the only one working though, the other waiters / waitresses didn't seem to be doing anything at all). The chips and salsa were GREAT! The carnitas tacos I had and the cheese steak burrito my husband had were also good. That said, I wouldn't say the food had a very "authentic" Mexican-food flavor or feel, it was more Tex-Mex / Southwestern. My only complaint is the rest of the waitstaff doesn't seem very detail-oriented. I had to flag someone down to find me a highchair and I had to get up and ask for my check when I was ready to go. All in all, it was a pretty good experience; nothing to write home about, but definitely not bad either. read more

The only thing worse than the food is the customer service. I have been coming here, off an on, dine in and take out, for two years. They have NEVER gotten the order right. Not once! Tonight I ordered the super burrito with chicken. My wife ordered the chimichanga with sour cream for pick up. We live one mile from the restaurant and my wife had to wait for the order to be completed, so it shoud be hot right? The food is cold, my chicken burrito has more beef than chicken in it and there is no sour cream on her chimichanga. So I call to speak with the manager, it's Sunday night. They tell me there is no manager there and will not be until Tuesday. WHAT?! No manager there? Until Tuesday? This is the kind of service we get at this location every time we break down and go there. Never again. read more

After multiple meals that were mediocre where the service was slow and not very friendly, we have decided to not go back here again even, though we live close by. It seems to be crowded often and I'm not sure what the attraction is... as we have had flavorless and cold food served to us on two occasions with service that was slow and unfriendly. read more

I've been on the lookout for good Mexican food in Augusta for awhile and thought I would never find it but then I tried Poblanos! While it isn't as good as Mexican food in California it is the best I've had on the east coast in a long time and pretty cheap. We had the guacamole that they make fresh at your table which was really good. Be aware though it isn't smooth like normal guacamole, it's more like chopped avocado but it was still a nice appetizer to have with our pitcher of strawberry margaritas! For dinner we had a huge chicken and steak burrito, carne asana tacos and shredded beef taquitos. While I wasn't very fond of the carne asada tacos (I think it's the wrong cut of meat and it is served in a flour tortilla with no other toppings such as cilantro or onions), the taquitos and burrito were very good. I will definitely be coming back here soon! read more

Went there for lunch. I ordered a combo with beef tacos and enchilada, the wife ordered a steak fajita. We also got a small nacho supreme, or whatever it's called with the meat and guacamole. Prices are very cheap. At first I didn't think it was too terrible. I wasn't going there for top-of-the-line authentic Mexican cuisine, but I expected "On the Border" quality at least. As we continued eating, the food became increasingly disgusting. Eventually we just stopped eating and went home feeling incredibly disgusting. The food didn't make us ill, but we felt awful afterwards. The service was also questionable. Our server was attentive and the food came out very quickly, but he mumbled every word he said at a very low volume so that we had to have him repeat himself and decipher his whisper-speech. Later that night as we drove past it, we saw that the parking lot was full. Considering we just moved to the area, I guess this place is pretty established with the residents. My advice? If you're new, avoid it. There are a million Moe's and other places you can try getting pseduo-Mexican. read more

We have been here numerous times, it was always hit or miss. The food was usually good, but often took a while as the staff always disappears up to 10 mins at a time. On a good night it's 3 star at best but the last two times we went took 5 mins to get drinks, then 15 mins later we left without talking to another member of the wait staff. Never even ordered food and we were one of only 3 other 2-3 person groups in the entire restaurant. Don't bother with this place, we won't be going back again. The other Pablano's is far better, nothing like this one. read more

Appreciate being open for take-out during these hard times. Thanks for helping me make my order!

Amazing services!!!! Food was amazing I got a chicken with rice but it came with beans a melted cheese on the chicken really good!!!! Would come again !!!! read more

Great food, great service, lovely and clean. Its on our regulary rotation for an office lunch for sure!

I had another fantastic meal here this past weekend. The super chimichangas are a definite winner! Food came out fast, service was good, and I left very happy. This place is by far the best "Mexican" in the CSRA! read more

Had dinner here tonight and wasn't really impressed. My fajitas didn't come with lettuce, sour cream or any of the fixings that were stated on the menu. They forgot my enchilada but gave me a free one when I brought it up. I wasn't a fan of the watery sauce and overcooked beef. The shrimp tasted really good but the rice and beans really didn't have flavor. I may come back for just drinks at the bar if I give this place another chance. I'd recommend El Alazan if you want good Mexican food, just 4 minutes up the road from here. read more

The food was good, quality Mexican. When we first sat down, someone took our drink orders. Afterwards, 2 more servers came to ask us what we would like to drink. They don't have any order or a proper procedure when it comes to who had what tables. When we finally got the drinks, we had a dedicated server. He was very polite; however, he dropped off one of our friends dishes 15 minutes before the rest of the food came out. She waited to eat because she didn't want to be rude; thereafter, she feared her food would become cold. The rest of our food was finally brought out. The server never asked us how we were doing, or how everything was. We had to ask for the bill since he disappeared for awhile. I recommend the food, but don't expect the best customer service. Maybe sit at the bar. read more

If I could leave zero stars I would.... We've lived near this location for three years and have been here a total of 4 times. Sad that I can recall each individual time, but it's because of the arrogance and lack of professionalism this staff shows. We should have known better this time, but it was late and we had a busy night.... Last time we ordered in (BC we couldn't even bear to sit in this establishment with the awful wait staff) it was about an hour and a half before closing. I placed the order and my husband was coming in from work to pick it up so maybe 20 mins. 10 mins in they're calling me asking where we are and we need to still pay for the food if we're not coming.... I was thrown. Who the hell do they think they are? Do they think they don't need the business, or is it supposed to be like Dicks last resort where their whole thing is to be as crappy as possible, and we all laugh.... FYI shits not funny. Tonight... My husband purchased SIX (should be charged as 3 for $5 per the menu) soft tacos, a Negro Medello (beer), and a cheese dip with chips all totaling $37 (?!). Complete waste of energy returning to this place as the person at the counter lied to my husband stating he ordered eight tacos and therefore INSISTED he pay for them. At this point I'd like to point out that this person is lucky my husband is a patient man and decided to take the high road by paying and leaving. I'm not sure why this place is even still open. I'd much rather head down Washington Road to El Patron where you can find much more AUTHENTIC Mexican food instead of the imitation dog mess they serve at Poblanos. It wouldn't be a huge deal, except for our experience has always consistently been crap.... Not to mention all the other bad reviews I see posted here. On a high note, at least we know it's not personal read more

The service here was pretty good but the food was not at all tasty. The burrito I got (burritos California) was really dry and didn't even come out hot. Not sure if I'll be coming back. read more

I am Brazilian and I love Mexican food (once we don't have Brazilian restaurants in Augusta). I went to Poblanos with my husband for the first time (we were starving!!!) and we had a great, Great time!!! Our drinks (waters and sweet tea) came in less than a minute! We ordered one of the specials and carne asada and it came in about 10 minutes!!! All the dishes were great in taste, presentation and portion. I do not know if the fast service was because we went there in a slow time but we had a great experience and, for sure, we will come back there. read more

Blechhh!! Absolutely horrible, tasteless food! Four of us went to dine here on NYE, and all of us found our entrees to be completely bland. Enchiladas, fajitas, tacos, rice, and beans...all of it! The only way I could tell that there was food in my mouth was because of the texture. The ONLY food that did taste alright was the chips and salsa, but not good enough to pay the price of 4 disgusting entrees. They get one star from me because the staff was attentive. I've driven by here many times and seen the parking lot full. How I have no idea! Do they have no taste buds?! read more

I think this place sucks, plain and simple. I live by this location and I always seem to come back, and for what...... Crappy service, bad tea, burnt chips.... read more

I last ate here about 2 years ago. I remembered that it wasn't as good that visit, as it had been during earlier visits. But, I had a coupon and my daughter wanted it again. I ordered the fajitas mojohja. Not sure of the spelling. It is bacon, shrimp beef chicken and veggies and pineapple. Awesomely delicious when I had it a few years ago at the Evans ga. Location. I called my wife and asked her if she wanted me to bring her some. She informed me it was disgusting last time. Well, I tried it anyway. First thing i noticed, it was half the size of the one i ordered a few years ago. Also it was not in the hot stone bowl it is traditionally served in. It was in an iron bowl, and was not hot enough. After a few bites I realized the beef in the fajitas was turning bad, and had a rancid flavor. There was so much other stuff in the dish it partially hid it, but a couple of bites in, my body told me not to consume any more. I sent it back, and ordered cheese dip and chips. The waiter forgot the chips. The cheese dip was straight melted cheese. Bland, cheap and no attempt to flavor it. I am back home now; hoping I don't get food poisoning. read more

Good and convenient Mexican food at reasonable price. Service is always quick but not overly friendly. Of the ~5 times I've eaten there, there was one time the service was atrocious. read more