Came in on a Sunday evening, and to my surprise... I was not greeted, nor did I feel welcomed while ordering. Seriously the whole team looked as if they did NOT want to be there smh! The guy that rung us up did not smile, barely talked and spoke to us as if he didn't want to be there, orrrr even wanted us there. The food is good.. but not worth how we were treated. When we got towards the end of ordering many items were low and we just had to basically take what was left, there was no attempt to get more or anything. To me the protein was skimpy, and it reminded me of chipotle..... Overall will I go back HEL* NO read more

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I usually am not a fan of poke, I think it's because I previously had bad experiences but this ~pick your own poke style ~ is up my valley and definitely change my perspective on poke. I got the Yuzu Ponzu Salmon and my bf got the Umami Ahi. My yuzu ponzu was much more ~summer vibes ~ and my bf umami ahi was definitely more nutty & sweeter flavor. I definitely steal a lot more of his bites because I love the sauce they put with the umami ahi, next time I'll try that :) I believe the gentleman that helps us when we came in might have been the manager, maybe, or a very enthusiastic worker because he definitely hyped it up for me. "Anything you want, I can make it for you!" Very positive mindset and energy! The only cons I have is the drink area doesn't look like it has been clean recently. read more

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I was here 30 mins ago actually, the service was excellent! And the food was so good. The place was nice also, clean and professional looking. read more

Tried the new salmon poke bomb. Flavor was okay but was very disappointed that it was not a crispy shell. They're premade and packaged so the shell was soggy. Also I ordered a Musubi and the spam was DRY. Maybe from sitting under the heating lamp but it looked over cooked. Couldn't even finish it. They used to be so good. Not sure if it's the new location but over all I feel like quality at all locations I've posted in the last few years has really declined. read more

Pokeworks - Garlic Spam Musubi - Poke Near Me - Houston, Texas

I typically always have great experiences with the employees at this location but this is the second time that the service was horrible. Andrew was extremely rude and not welcoming both times i have encountered him. read more

It seems like this is a common rating when it comes to Uber Eats orders. I have ordered Pokeworks via Uber Eats multiple times, and the first few times it was great. Then one day, I ordered and they gave me the wrong sauce (no big deal). I order from them again, and again they send the wrong sauce and the miso soup was gross. I tell myself, well maybe it's a bad day for their soup, and I give up on ever getting the right sauce. Finally, I order from them today - excited because I'm craving it and decide that even if the sauce is wrong I don't mind. The food arrives and the miso soup was not wrapped properly (they package it in these cardboard/paper bowls, and usually wrap in plastic wrap) so it leaked into the bag causing the soup to leak into my bowl (which was also not packaged correctly) and into my spam masubi. This also caused the bag to rip, so my apartment leasing office was the covered in miso soup and half of my bowl. You can imagine I wasn't super excited to clean that up when all I wanted was to relax after a long holiday weekend and eat from a place I USED TO enjoy. I was able to eat my spam masubi, the spam was hard as a rock and basically crumbled into ash when I bit into it. I have been holding off on writing a review to give this place the benefit of the doubt, but this was just ridiculous. Don't order Uber Eats from here, I would even go as far as saying you shouldn't order for pickup from here either. Idk about in store service, but I assume it's the same employees who make the to-go orders, and if that's the case I would avoid this place altogether. read more

I always enjoy going to the Pokeworks Heights location and seeing the amazing staff management there once in awhile. I usually get a poke bowl to go but I decided to stick around since they got their new poke bowls for their dining concept. I also got to try out an Ube/Taro Boba drink, so refreshing. Always love the Heights store. I'll be back soon!!! read more

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Do not recommend. Ordered through uber eats and didn't receive my order. Then the quality of food was terrible. Rice wasn't cooked, hard and crunchy. Service was also awful. Called and they tried making excuses on why they made only one bowl. The receipt, ticket, clearly says two bowls. On top of that, you can just look at the price and obviously see that one bowl doesn't cost that much. They don't offer enough to resolve the issue either. It's expensive enough and these people don't care about their jobs. Do not order from here. read more

Contacted site by phone and support on line about a failed online order that was prepared without any sauces that were selected, The "manager" said it was our fault and hung up on us and corporate did not do any remuneration Service recovery F- Was a regular customer but will not go there again and will tell everyone I encounter to stay away read more

Delicious poke! Really enjoyed our burritos here :) The service is fast and friendly and the fish is really fresh and tasty. Would definitely recommend and come back! Simple but cute interior. read more

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Tiffany was very kind since the beginning, gave great customer service!! Food and the environment was great overall. 10/10 place I would definitely recommend to my friends!! read more

The volcano bowl and kids bowl was great. I was there early and they told me the ticket doesn't print until 15 minutes before. It was 1316 and my order was schedule for 1330. I wait while they make it. The girl staples the bag and waves it at me. I go to her and she says "Stephanie?" I said no. Sandra. So I sit back down while they help two more customers who just walked in. The supervisor comes out and says this is your bag. I said the girl said Stephanie. She read the employee's name. She doesn't know how to read the receipt or who she works with. It was terrible. Every time. Last time my order wasn't ready but they seemed busy so I let it slide. This time they had me waiting for over 20 minutes for a scheduled order because the girl didn't read the receipt correctly. read more

Think Chipotle for Poke. A dozen different variations. Friendly service and reasonable prices for the Heights area read more

Pokeworks - Poke Near Me - Houston, Texas

Actually, the poke doesn't work. After finally deciding what to order, my sister ordered the spicy ahi bowl, but then we were told that they were "out of edamame," which is a staple ingredient in the poke bowl. They even checked in the back and still told us that they were completely out of edamame. It's not our fault that the restaurant ran out of one of their ingredients, so we asked if we could substitute the edamame for some avocado, and the staff member said No. Then, my cousin ordered the special ahi tuna bowl but it came with cilantro, and she wasn't a fan of cilantro, and kindly asked if they could leave out the cilantro as all the ingredients (minus the fish) are separated to begin with, and the staff member said no omissions or changes. I don't see what the big deal is to leave out an ingredient if it's not already mixed in, but whoever is running the place needs to re-train their employees because this type of situation could potentially lead to a lawsuit one day if someone has a food allergy to cilantro. With much distaste, we paid for our meal and went outside to eat it. After having been adamant about not having any edamame, midway into our meal, they somehow magically found some edamame and brought it to our table, but honestly, we were almost already done with our meal by the time they brought it out. Simply because of terrible customer service, I will not be returning to Pokeworks...left such a distaste in my mouth. The staff were unfriendly, and very inflexible with us wanting to customize our order. The musubi's were not fresh and pre-made. The rice used to put in the poke bowls were dry and could've been softer or made more fresh...I wouldn't recommend their bowls, as nothing really tasted fresh. read more

Pokeworks - two trays of food on a table - Poke Near Me - Houston, Texas

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A regular rotation for lunch for me. Food is always good - this location does the online orders w love. People working there are very nice & attentive - one of my fave places to order my lunch when on the go. Thanks Pokeworks Heights! read more

I've been craving poke since returning from my Hawaiian summer vacation. Stopped by this place while running around town. This concept is similar to Chipotle, Piada, Subway in that you pick your main item and then select all the add-ins. I'd say this is the same as U'maki where you make your own sushi burritos/bowls. The difference is that this place will toss your proteins in your choice of sauce(s) before adding it back to your bowl. With the exception of the spicy salmon and spicy ahi, which are cubed and mixed in spicy mayo already, the others are just cubes of protein waiting to be mixed. I enjoyed my bowl but this isn't like Hawaiian-style poke where the poke varieties are pre-marinated. read more

Pokeworks - Spicy salmon and spicy ahi on a bed of half rice, half mixed greens - Poke Near Me - Houston, Texas

I came back to poke works recently and was disappointed to find that their value had changed. The portions used to be quite large where I would have extras, but now the bowl was barely filled and after eating the whole thing I was still somewhat hungry. The taste was just ok this time too; I felt it was missing something and didn't have that oomph it used to. Hopefully this visit was a fluke. read more

Pokeworks - Create your own poke bowl - Poke Near Me - Houston, Texas

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I was looking for a place to get no meats today since it's Good Friday. Yes...to my mama it means eat frugal stuff at home and nothing much but if I'm working all day I need some nutrition! Cant wait to eat it!!! read more

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YES! Good, consistent and dependable! Friendly staff, it's a chain I believe but you can receive consistency between the few. The food is great, the rice is hot and they will certainly answer any questions you may have. If I'm in the poke mood and I see this place I'm 10/10 going to stop again! read more

Came here on a Monday night at 5:30. They were out of ahi tuna but did not charge me to upgrade to kale noodles. I got the two protein bowl with spicy tuna and salmon for $12.50. There was no line, and the employees were very nice! I got the umami shoyu sauce (light). The space is beautiful, I had no issues finding parking, and the quality is worth the price! Make sure to download the app to get rewards as well. read more

Pokeworks - Poke Near Me - Houston, Texas

Finally got to try this spot that was on my list. I like the concept of making poke bowls. This location was kept clean and the fish was fresh! read more

Pokeworks - Spicy Ahi Combo (Drink Miso Soup or Kettle Chips) - I mixed spicy salmon and spicy tuna - Poke Near Me - Houston, Texas

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I haven't been in a while and had the craving while at work so I chose this location. The parking is horrible for this small strip center it almost makes you want to choose another option. The worker was nice who made my bowl even though she really didn't hear me that well and I had to repeat myself a few times. I did see another worker cleaning up by the drink station so that was a good look. As far as the food, I got the regular bowl build your own style. I used to get half rice half kale noodles but they said they no longer carry kale noodles but instead have ramen noodles. What a disappointment. Kale noodles and ramen noodles are not in the same tax bracket for this meal (just kidding). I ended up getting just rice, spicy salmon and spicy tuna. Neither one tasted seasoned and I feel like usually my bowl is packed with flavor and toppings but it was pretty small this time. I got my usual sauces but something about this visit the flavor just wasn't enough. Still a good place just maybe an off day. read more

Pokeworks - Poke Near Me - Houston, Texas

I went back and fourth on this place a few times because while I really enjoyed the food, that's about all I enjoyed. Food- I got the Ahi Tuna poke bowl with added ginger, mango slices, avocado, sesame seeds, special sauce and seaweed pieces. The bowl was very good. The ahi tuna was very fresh and had a really nice flavor. The added mango gave it a little sweetness while the ginger gave it a little tanginess, so it was a really nice combo. You get a generous portion too (I got the larger size). When you order your food, it's almost cafeteria style which is interesting but it's pretty cool too because you can choose is you want extra toppings if you'd like. Service/Ambiance- This is what's lacking. I felt that the individuals behind the counter were not friendly at all. It felt like I was at school, in the 5th grade trying to order a not so hot lunch. It wasn't comfortable and it was frustrating because I have never been there before, so I didn't really know how the whole thing worked. There was no enthusiasm at all and I felt like a bother when I had a question. The inside is also cold and just feels off. I understand there's raw fish but the whole place smells like a fish market, which is not appetizing. I really enjoyed my food so I will more than likely try a different location in the near future. read more

Pokeworks - Ahi Tuna Poke Bowl - Poke Near Me - Houston, Texas

We had a really good workout in the area and wanted to dodge the rain and lightning for a bit. I suggested Pokeworks for a light dinner. Once I checked in through Yelp I was offered a free drink so make sure to do that. I ordered the Spicy Salmon bowl with mixed greens and added just about every option there was. I'm a big fan of poke bowls. I went with the pokeworks sauce at the end but I will try another one next time around. This is such a perfect light dinner after a workout. The ladies that were working were nice, attentive, and patient. We were so hungry we were super undecided when we arrived! read more

Pokeworks - Spicy salmon! - Poke Near Me - Houston, Texas

Great service in restaurant, but now, for the third time, they have screwed up mu ubereats order. For the third time, they have shorted me an entire bowl. And to make matters worse, they combined ingredients from my forgotten bowl with my wifes. Apparently, they have a problem counting to 4, especially when the onions and lobster from my bowl get combined with what she ordered. If you must eat here, go pick up your food, dont trust them to be able to read a printed ticket or count t 4. Plenty of other poke places to try, and I will no longer be going to this one. read more

Great first experience trying out poke! I got the Sweet Shoyu Tofu and added avocado and crab. Who knew a little bowl could have SO much flavor. The wasabi gave it a nice spicy kick. They had a nice selection of toppings and other side items which I can't wait to try them all. read more

Pokeworks - Poke Near Me - Houston, Texas

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It was extremely refreshing to see a fast-casual restaurant actually utilize their mobile order pickup shelves. I mobile ordered, walked in and grabbed my order and left in a matter of seconds. I cant tell you the number or restaurants I walk into and wait like a fool by the mobile order shelves only to realize they are not putting anything out there and you need to actually speak to someone that has your order ready behind the counter. A certain mexican restaurant a few doors down could learn from how pokeworks handles mobile orders! My poke bowls from Pokeworks always hit the spot!! read more

Update - still my favorite poke place. They recently added Thai chili toppings and garlic spam musubi! Their toppings/mix ins are unique and fresh, and they're definitely not shy on their scoops. It's a stretch but it would be awesome if they were more eco friendly for those dining in. read more

Updating my review for the garlic spam musubi: I'm in love with their musubi. The seasoning really ties the whole thing together and I always look forward to grabbing some whenever I'm here read more

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I get the absolute BEST service from Andy L at the Post Oak location. Andy treats me like I am the most important customer of the month. He always offers excellent options, and truly cares about providing an exceptional experience for everyone that walks into the restaurant. With Gratitude, John read more

First and last time I will be coming here. Staff was nice but it wasn't busy at all at 6:30pm, they close at 9:00pm and no one wanted to cut more cucumbers; 4 people standing around doing nothing. The amount of toppings and sauce was just down right hilarious. They were shiesty with everything and wanted to charge extra if you asked for more. I got home and mixed everything together and it was just dry as hell. read more

Pokeworks - Poke Near Me - Houston, Texas

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I had a build your own poké bowl today. My first impression was that the portions were small, especially the scoops of fish, but once I added all the extras like seaweed salad and crab salad, I had a ton of food. I liked that you weren't limited to a certain number of toppings and there weren't a bunch of up-charges (only avocado from what I could see). My bowl was delicious and I was so full by the end. I love that they have Hawaiian Sun POG here too. I'll definitely be back the next time I'm craving poké. read more

Pokeworks - Poke Near Me - Houston, Texas

Had a good experience ordering online some poke bowls for takeout. All the elements were on point, eg fish, rice, and toppings. But I especially appreciated the option to order additional sauces and aiolis to mix in for more flavor. We added a sriracha Mayo type sauce and a ponzu sauce, stretched over two bowls, and it gave everything just way more umami . Portion sizes are good! Online ordering was convenient, and food was ready at the promised time. It's worth noting I guess, that this is just a door or two down from L&L Hawaiin BBQ, where the experience is definitely more uneven. read more

Incredibly irresponsible way of doing business! I ordered through Uber Eats, and my food came with no sauce, which I ordered and paid for! I called, and they just said, "The people who made your food left. Is there anything else I can do for you?". I was "Wow", I guess I'll have to get over it. I will call my card to dispute this transaction. I paid $30 for a meal without a drink, and that's how I got treated! Great! read more

I was introduced to the Poke-ee world last year sometime. Yes, I pronounce it like I see it. I had only been to this poke restaurant and another one, so I am new to this concept of eating raw fish. It had dawned on me that poke and sushi could be related, but I didn't put too much thought into that. I really like that this location has more options to choose from especially tofu. The other poke restaurant didn't have tofu. Another thing I like this that there are more options with toppings and you have an option to put minimum or maximum of sauce. I chose the minimum and it still covered all of the tofu and my toppings which were great. I wasn't planning on eating fish the day I arrived, but the girl behind the glass couldn't hear me clearly and added the salmon to my tofu. I was disappointed at this point. I brushed it off and went on with the bright colors of the restaurant and the smiling faces from the workers behind the glass. My friend was eager to sample all the toppings even after getting three proteins, I thought, "wow, he got that from me". I was proud of him. The Sweet chili sauce with tofu - peanuts and lotus chips were the main things that stood out to me in my bowl. Delicious! As soon as I'd seen them add huge scoops of what I asked for, I knew I was at the right place, at the right time. Oh, and the service is outstanding!!! As soon as my friend and I step through the door - we were greeted by a standing ovation. One guy said, "hello beautiful lady, what can I get you?" Now, that is customer service at its highest level. Thank you! read more

Pokeworks - Tofu Sweet chili bowl - Poke Near Me - Houston, Texas

Poke salad is my ideal low carb dinner. I ordered the Shiso Salmon to-go and was presently impressed with the order: nicely plated, generous scoops of salmon, not overdressed and the add-on scoop of avocado was dy-na-mite. (We all know how take-out and/or delivery can be a disappointment. I'm happy to say I'd gladly return to Pokeworks for a dine in experience.) Aside from poke bowls and poke salads, they also offer poke burritos (AKA sushi burritos, a trend that surprisingly never hit Houston). Not a fan of raw fish? You can opt for chicken, scallops, shrimp or tofu as your protein. read more

Pokeworks - Salmon Shiso - takeout - Poke Near Me - Houston, Texas

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Really good poke!! Would definitely come back here again, although I think it's slightly on the pricier side. If this was a little cheaper, I'd give it 5*'s. You can make your own or choose a special. There's the sushi burrito option or the bowl option. For future reference, I really like the mandarin oranges and want to add it next time! read more

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Easily one of the better poke places around town, and great location close to the heights. The flow of customers in line were steady on a Friday night when we were there. Decided to build my own poke bowl - lots of fresh selections and excited to see some different toppings they have compared to other poke places in town. $10.50 for a poke bowl w/ 2 protein choices or $12.95 w/ 3 choices. They also have poke burrito, salad, and noodle options! They do also have their signature bowls. I enjoyed picking from all the options and variety of mix-ins, toppings and flavors you can add that you like. One of the poke places I would definitely recommend. Planning to try out the poke burrito next time, the guy next to us kept saying "this is sooo good!" read more

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My experience at this location was not good at all. I went for lunch this past Sunday, 7/21/24. This was my 1st time visiting this location and first time trying out the PokeWorks franchise. Both staff members that worked that day did not have any form of customer service. I was not greeted at all like I did when I went to the Kirby location. Both individuals gave the impression that they were not feeling being at work that day. No smiles or direct eye contact just stiff faces. The young man that prepared my food seemed to not be confident in what he was doing. He skimped me on the spicy tuna but did give a decent amount of shrimp. There was not as many choices like the Kirby location I went to that evening. The burrito was nothing like any other sushi burritos I have tried. I was not offered any soy sauce. I didn't even know it was an option til I went to Kirby location that evening and was offered it. It was very light and not filling. I knew I didn't want to give up on the franchise and still was hungry so I made the decision to try the Kirby location and I'm glad I did. They redeemed this location and have made me a happy customer. That was my last time coming to this location. Other than that I will say the Garlic Spam Musubis was surprisingly delicious. My son loved it. read more

Just left this establishment and might not come back. Felt very unwelcomed. I brought my food to go. The ladies behind the counter look like they're hating life. Not a single smile was observed. The place wasn't even busy so I'm not sure what's bothering them. read more