It's been a while since I've been to a pollo campero. Unfortunately, won't be back anytime soon. I was excited to see they offered fried and grilled chicken as I was craving both. I was first told they were out of the grilled chicken so I went with fried. I was then told they had the grilled chicken, so I ordered half and half. Got home and saw that it was all grilled chicken. Greasy grilled chicken to be exact. The other issue was that they no longer sold one of their sides (Mac & cheese) that was still listed on the menu. My alternative side was the rice and beans which lacked flavor. Pollo Campero is not for me. read more

Pollo Campero - Latin American Near Me - Laurel, Maryland

Pollo campero In the Waldorf location is very unorganized!! They are incredibly slow with online order pickups and the drive thru is always long for no apparent reason. 45 min wait for some chicken is outrageous!!!! They need a manager or some real help at this location asap!!!!! read more

No estoy sorprendido con los review por qué si le falta la concistencia, pero la mayoría de tiempo 95% el pollo y los sides está. 100%. Han mejorado mucho tengo una mala experiencia con el pollo estaba viejo lo cocinaron y estaba malo en todo aspecto pero de lo contrario siempre es bien el servicio había mejorado hasta que alguien de la cocina inició a decir vulgaridades de las damas pero bien ya eso es otro tema read more

Food is good other than that employees are disrespectful. A work by the name of STEPHANIE. Really rude and disrespectful I ask for a bag and cup she just throws them and doesn't hand them properly. Manager should know who to hire and who put on them schedule. I see that manager doesn't take enough research on there workers. read more

Pollo Campero - Rude lady working at this location. LAUREL MD at POLLO CAMPERO - Latin American Near Me - Laurel, Maryland

This was my second visit to this establishment. My initial visit was with a friend and the chicken was a bit salty but quite tasty. The plantains were good but the coleslaw had too much mayo for my taste. During this visit there was no crowd so service was quick. The restaurant was typical for fast food, was also clean. The chicken this visit-GOOD GRIEF, was fried so hard I could not eat it all. Horrible! I ordered dark meat so, for dark meat to be dry, this was a problem. Can't recommend based on this visit. read more

The Chicken is the best in Laurel Md. I love the service. Hand down the best fried chicken you can get in a restaurant. read more

Pollo Campero - Latin American Near Me - Laurel, Maryland

This place is one of the best fried chicken spots around. It's always crispy and the chicken always tastes fresh. Consistency is key!

7.18.22 My lunch was great, not so much for my husband. He ordered mixed 4 piece and what he got instead was all dark meat. He only likes white meat. It worked out in my favor though. Lol. The pieces were small especially the drumsticks. Nice that we got an extra drummie. Guess they can't count unless they threw an extra in b/c they were small. My husband was annoyed as he said his order was simple and straightforward yet they managed to mess it up. The only thing that compensated for the mess up is that he liked the beans. read more

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Friendly service and food came out quickly for how fresh it all was at the Fredrick location. Fried chicken, plantains, fries, and original fried chicken sandwich were all delicious. Bun on the sandwich was cold, but the chicken was crispy, the sauce was well seasoned, and the pickles were sweet but paired well with the chicken's flavor. Horchata and mango juice drinks were both pretty good. Location was very colorful and clean with indoor seating, outdoor seating, as well as a drive thru. read more

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This chicken is fire! The meat has flavor all the way to the bone. Taste like it's been cooked on the grill by your uncle that does all the grilling for all the family get togethers! You know the kind that starts marinating the day before the party! There is delicious sauces that can be used to accentuate the flavor if you want to cool it down or spice it up. But the chicken is already cooked to perfection with the taste of smokey char. The sides are all good and for me a big horchata is the refresher for my liking. The fried chicken is no joke either! The grilled might be a little bit healthier, but don't forget to treat yourself with some fried chicken these good sides. One of my favorites sides is the sweet plantains.... it's delicious throughout the meal! read more

Ordered and paid for my food online through Yelp. Went to the restaurant and they didn't receive the order so I was out of $11.00. The staff didn't try to accommodate me when I showed them my paid order from Yelp. The customer service was horrible as they were not attentive to me or my issue. I literally waited in line for 20 minutes before someone asked to help me and there were only 2 people in line ahead of me. I know this restaurant caters to a Spanish speaking population so I should of brushed up on my Spanish before entering the establishment because I wasn't greeted as warmly and attentively as I was when I visited the restaurant for the first time with my boyfriend whose Hispanic, ordered our meal in Spanish and spoke to the staff in Spanish. When I visited this time alone I was made to feel extremely uncomfortable and ignored. My boyfriend offered to return with me but at this point there's no need because all paying customers should be treated the same whether they speak Spanish or not. Oh and I never received the food for my paid Yelp order. Never again! read more

Pollo Campero is my favorite fast food place when visiting El Salvador. Every Pollo Campero there is always clean and service is top notch . I decided to visit the Pollo Campero in Laurel MD. I got to say service was great and the place was clean. The menu has items like tortillas and mashed potatoes that aren't offered back in Central America. Those to items were my least favorites in the menu. The Coleslow is different then the original recipe and the main reason I'm deducting 1 star. Overall It is a good place to eat Pollo. read more

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This location is tricky to get to because it's on a major one-way road, so exercise some caution (drive slowly, watch out for the curb, and turn with a mindful eye to crossing pedestrians). Immediately after I saw the Pollo Campero sign, I slowed down (it's easy to miss and pass it) and pulled in to the parking lot, which has about eight or ten angled spots to the right, including several designated as spots for those with handicap stickers/placards. There was a slippery puddle of water right before you open the doors; it had been raining direly earlier. At about 8:22 pm, with a closing time of 9:00 pm, there were about 8-10 orders ahead of me in line (some were two-person parties, some were adults with children, and others were by themselves). It looked like most people in line were taking their food to go, despite there being several spots inside for dining. Only about three tables out of what I'd estimate are about 50 seats were occupied. There was only one employee staffed at the cash register, and no additional registers were opened up to alleviate the line. Still, the line moved smoothly. I ordered food to go: the camperitos (boneless chicken tenders) meal with tortilla (they were out of the dinner roll) and yucca. I had a coupon that covered the cost of the meal because of a very error-filled order I had placed recently. The cashier asked me to donate to St. Jude---"Any amount helps!" she said with gusto---so I donated an undisclosed amount. The cashier did not ask me about the app, which allows me to earn points and redeem rewards. I was handed a paper to acknowledge my donation on a wall that had several dozen other donors already. Great for them to partner with St. Jude! My food order was ready within eight minutes, packaged neatly, correct with all necessary sauces and utensils, and handed to me by a friendly, neatly dressed employee who looked happy at her job. I thanked her, and she wished me a good evening. I would return. This is the closest location to my house. read more

Pollo Campero - St Jude donation wall - Latin American Near Me - Laurel, Maryland

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The staff is nice and the food was flavorful. The bathroom was clean and the place was nice. Would recommend 10/10

First time ever eating here and I got to say the food was Nice customer service definitely will be back read more

Wow, nice concept in a really hard area of Laurel to navigate. I truest love this place. The chicken is always perfect and the sizes are flavorful. It is fast food that takes it to another level. Stop in and give them a try. read more

Pollo Campero - Where the magic happens - Latin American Near Me - Laurel, Maryland

This was my first time trying Pollo Campero. It was terrible and a complete waste of money. First, I ordered a spicy chicken sandwich with no pickles. I got the meal with fries. The sandwich still had about four large slices of pickles on it, even though I ordered them without. The fries were cold and too salty. I also ordered a kids meal, which was 1 drumstick and an order of fries. The fries were also cold with that. Also, apparently, none of their meals don't come with drinks. Like I said, I've never eaten here before, so I wanted to try them, but based on my experience, I'm not impressed and won't be spending my money here again. read more

This bun had pcs of chunks of white little pcs of I don't know what looking like pcs of chalk. I was afraid to eat it so I threw it away! Smh read more

Pollo Campero - I don't know what was in the bun it looked like little pcs of chalk. I was afraid to eat it so I threw it away smh! - Latin American Near Me - Laurel, Maryland

Disappointed they no longer offer a service/military discount. Customer service seems to have dropped off a bit; but the chicken is excellent read more

Not impressed with this place. Portion size are small. They said they make the best chicken. Naw. We had better Peruvian. read more

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Fast Food setting, If you are eating-in they will bring your food to your table, but you do have to 1st order at the register. The food is served in normal non disposable plates and the same for the silverware. Most of the staff are hispanic and speak spanish. Visited during lunch on a Wednesday, there was a long line to order but it was moving quickly, They were out of charcoal grilled chicken, so they only had fried. We were told it would at least be 20 minutes before the charcoal chicken was ready. We did not wait, but the fried chicken was real good! The sides were real good, the cole slaw and Corn salad! For drinks you have the option of fountain sodas free refill, sweet tea, unsweetened tea, Horchata, or agua de melon. read more

Pollo Campero - Cole Slaw - Latin American Near Me - Laurel, Maryland

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I ordered dinner rolls again and got some rolls with white powder not sure what it is lol. Not sure if it's flour though! read more

Pollo Campero - Dinner roll - Latin American Near Me - Laurel, Maryland

Got it to go & it took a long time, but was well worth the wait. The chicken was YUMMY and very deliciously seasoned!!!!!!! Fried and grilled, both soooo good, each had their own distinct flavor and seasoning. Make sure you get some plantains too, because they are very tasty palate cleansers and are a great accompaniment to the meal, as were the yummy sauces. read more

A coworker told me about this place a few months that ago however I found excuses not to visit... it's past my exit, it was crowded when I drove by or I'm not sure I'll like it - fast forward. After making a concerted effort to visit one evening after work, I'm so glad I made the trip. It is approximately 7 minutes from my home and now I know first hand why this place tends to always be crowded. The chicken is freakin delicious and the empenadas will have you visiting multiple times each week. The half grilled / half fried combo is the way to go... grab some empenadas and a drink and you will not be disappointed! Ohhhhhh and they have a loyalty program!!! I'm a fan for life! read more

This was just terrible food, and subpar even by fast food standards. We ordered and had a family meal of fried chicken delivered with sides of french fries and mashed potatoes. Everything was cold. The chicken was greasy with little actual meet. The mashed potatoes were clearly made from flakes like I used to get in elementary school. The french fries were stale. What an incredible waste money. I would have rather eaten ROFO. read more

There should be more of these places around but that's not my problem. I highly recommend the food here it's great. Especially the chicken, I love how it's cooked perfectly and is isn't greasy. Kind of a bummer how they don't have a drive thru but that's not my problem. This place is the real life los pollos hermanos. Highly recommend read more

Food is always nice.. But the rice needs more taste it is too bland for me. Will definitely recommend

Pleasantly surprised by this place. It's almost like a hole-in-the-wall experience, but with a fast food chain. Weird, but nice. They give you silverware to eat with--seriously. That's different. What chain restaurant gives you real utensils?! The chicken was quite good; if you want an alternative to KFC, try them. They also had their own store brand flan and tres leches. It was individually wrapped and ready to go. Also, the salad they gave with the meals was surprisingly large--it could've been an entree by itself. read more

OMGGGGGGGGGG SOOOOOOOO GOOOD! The plantains were muy buen! Plantains at a drive-thru window... I'm all over that! We had fried chicken and grilled chicken but were wonderful. Seasoned to perfection! Cilantro Lime Sauce to put on the grilled chicken was so good that I was dunking my fried chicken in it! So good! Def will be back. Price was pretty good as well! read more

The service at this location is horrible...I ordered 20pcs of chicken, when I got home there were only 18! I called them back to let them know of their miscalculation, they told me to come back to pick up the 2 missing pieces, I agreed. When I got there, they informed me they only had 1 grilled thigh instead of the 2 pieces! I am very dissatisfied with how they handled the whole situation. Make sure when you order more than 4 pieces of chicken, check your box... read more

Second time they did not complete the order. If you are from work skip this location or check your bag before you leave the store and save your receipt. Ridiculous! read more

Citrus Peruvian grill chicken, yuca fries, coleslaw and horchata. Nice and friendly customer service, clean and they have table service once you order. read more

Pollo Campero - Latin American Near Me - Laurel, Maryland

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Why did I bother ordering ahead? They did not even start packing up my items until I got to the register. I had a large order which is why I ordered ahead! No one apologized, AND they didn't have one of the sides I ordered- which would have been fine except I had paid for it already! My order was supposed to be ready at 4:18pm, I didn't walk out with my order until 4:35pm. Don't bother with large pick up orders they obviously can not handle it. read more

why y'all even playing games like this? a whole chain restaurant across the usa and y'all feel comfortable including this bite of chicken in your 8 count?!? come on! read more

Pollo Campero - 8 Pieces - Chicken Only - Latin American Near Me - Laurel, Maryland

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I'm a single mom and I had to carry my 9 month old baby inside because this specific location didn't have a drive thru but I love the food. Let's just say the customer service was outstanding and I was treated with the upmost respect. I love places like this and the manager on duty was excellent. read more

Eating at Pollo Campero is like sitting with a Latin family for dinner. The food is very tasty and served on a stoneware plate with real utensils. I tried both grilled and fried chicken. Both were very good. For sides I had Yucca fries and Campero rice. This is nothing like a fast food restaurant. I strongly recommend giving this place a try. read more

Pollo Campero - Latin American Near Me - Laurel, Maryland

I tried this place because I saw the sign while traveling on interstate 95. It is pretty far off of the interstate, so it's kinda a pain in the @$$ if you are looking to get off and back on your road trip. Now the food was........ Ok. Yep just ok. I ordered the citrus grilled chicken breast and wing with Campero beans and a couple of white corn tortillas. The beans were very tasty, but the chicken was dry (although the skin was nice and tangy). The corn tortillas we also dry and cardboard-like. I much prefer flower tortillas, but maybe that is not authentico. Service was good and the restaurant was a little loud. It's a decent meal if you don't have to drive out of your way. Now back to I-95 for me! read more

Pollo Campero - Latin American Near Me - Laurel, Maryland

Very good, juicy and tasty.... Citrus Grilled chicken for dinner....a different chicken menu for a change. Friendly cashier... speaks English well.. read more

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Excellent 8 piece box,yucca fries, corn salad, fast, nice hot tortillas too,3rd time trying all very good

My job catered from here for Mother's Day and it was my first time trying them. It was very good. I have since ordered from pollo campero and I have not been disappointed. read more