Taste wasn't great. Had a short curly hair on my Yuca fries. And the tops for the drink cups had no hole for a straw. Otherwise they were polite. read more

Really bad costumer service, I asked for grill chicken and empanadas and they didn't have anything ready. They gave the chicken first and the empanadas took a long time, I finished my food and have to ask them about the empanadas because apparently they forgot to call me that they forgot they own me and order. Talley bad experience, never coming back. read more

Super juicy crunchy fried chicken even better than the popular bucket of fried chicken fast food chain in my opinion. I didn't like the mashed potatoes they had a strange after taste so knocked off a star for that. The fries were good and the mango drink was good too. I liked the roll it came with too it was so soft and yummy gotta try the plantains next. read more

Placed an order on line, prepaid it, and went to pick it up. Once arriving, there is not a designated area for the online orders in the store. This store expects you to stay in the regular line as of you never placed the order on line. When you speak up, the manager throws the blame on the employee, and in front of everyone tries to cover up by saying and pointing at the order "On line order are giver preference they come first. Then I am told that they only have legs and thighs, when my order was for mixed. Just a reminder to the management. Your employees are a reflection of your skills as a manager, when your employee makes a mistake; you The Manager also have made a mistake. Take a reflection on your skills as a Manager to lead your team and not try to embarrass your co-worker. A leader takes the bullet and teaches and trains so the employees are sharp. When trying to resolve this with the online corporate phone, they gave me the phone to the store, which in turn, is to a cell phone. If you are going to give a store phone number than either have them pick up the phone or at the very least the ability to leave a message. I guess your managers can't be bothered with actually managing a store. read more

This is tha best fried chickn! Tha sides r purdy good 2 but, I could hurt myself on this chickn...

This place has no direct number to call to see if they have baked chicken. The never have any ready if you just want to stop after work to pick up some for dinner. Your SOL cause you can bet they don't have any. You have to call a call center which will put you on hold only to direct you to an answer machine. Horrible customer service! read more

Like the taste of the grill chicken but I prob have to order 2 order to get 1 order of what I get from KFC or Popeyes. A picture is worth a thousand words. Take a look at the picture n I bet this could get into Guinness world records for the smallest chicken thigh. Compare the chicken thigh with their sauce container...slightly bigger...lol read more

Pollo Campero - Size of their chicken thigh .. I can put the whole piece into my mouth. - Latin American Near Me - San Bernardino, California

Way to over priced!! If you come here, beware of the attitude you will get when ordering your food. The place is dirty and looks like they never wipe the tables or the chairs. One star because with all the attitude I got and trust me if I could put 0 stars I would. read more

Good A.F. Get the grilled....its better, and its DELICIOUS. I had went to the south gate and huntington park PC's years ago, and there really isnt one near me now, but damn it...I had to drive out to taste if it was as good as i remembered, and YES IT IS. I got a 3pc with platanos and fries, an enpanada and a mango drink....This is just amazing tasting food. Cooked to perfection, with an amzaing tastes that kicks pollo loco butt. I save the platanos and eat them after as a little treat. They cooked them perfectly here...i like them a little crispitiy crunchy on the outside and gooey on the inside, but these were just right and soft throughout. The mango drink was not just "bomb", but ATOM BOMB. It's a large distance between south gate and san bernardino....there has got to be space to put in more pollo campero somewhere in between. read more

I got the bottomless limited edition cup that came with free refills, and they said no refills on my mango drink or the horchata. I was told that I could only get fountain drinks, then what's the point. if I get a regular cup I get free refills anyway. Do not waste your money just get the regular cup.... read more

Pollo Campero - Latin American Near Me - San Bernardino, California

Saw this restaurant being reviewed on YouTube and I had to check it out. I was not disappointed. The food was brought to our table, it was delicious and made fresh. The chicken itself was beautifully cooked and had a unique but excellent taste. Highly recommend read more

Pollo Campero - 3 piece meal with mashed potatoes and rice. - Latin American Near Me - San Bernardino, California

Placed a mobile from their app. When I arrived, the wait time was more than what was promised by their estimated wait time. Estimated wait was around 15-20min, instead had to wait around 45min. Be advised it was a Sunday and it was a high volume of customers. Ordered the nuggets, sandwich, n 30 piece mixed chicken. Missing 5 nuggets; however very delicious. The sandwich was mouthwatering. Chicken is just like the one I had from El Salvador when I went there. Gave it only 3 stars since I was missing nuggets, wait was longer than normal, one cashier helping out guests, and a little messy. So if you like chick-fil-A, your gonna definitely love this place. Recommendation; try to have exact change to debit/credit card. read more

Pollo Campero - One cashier open, 3 workers filling orders - Latin American Near Me - San Bernardino, California

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Mexican fried chicken!!! Came here for my friend's birthday. Food: Yum....as a fried chicken fanatic, was pretty pleased with the chicken here. Very juicy and just the right amount of batter. I appreciate the diversity from fast-food chicken like Popeyes and KFC. Unfortunately, the same cannot be said for the sides. The Campanero beans and rice, and other sides were subpar for a Mexican restaurant. I normally expect great sides at sit-down Mexican restaurants, but these were definitely lacking flavor. Service: I was delighted with the service at first, since there weren't many people in line. But after returning to buy a flan, I had to wait 10 minutes with 2 families in front of me due to only two cashiers. The cashiers also get the food for each order before moving to the next customer, and a family in front of me literally stood there for 5 minutes waiting. When the flan came, I was also disappointed it was pre-packaged. And small, and cost $2.50. Tastes good though! I guess people don't mind waiting because there was a long line behind me by the time I was ordering. Restaurant has good lighting and is pretty clean, which is a plus! read more

Pollo Campero - 3 piece chikin with Campanero rice and beans. Nom nom - Latin American Near Me - San Bernardino, California

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Friendly service Easy to order and food order came quickly. Restaurant looks clean this is at before the lunch rush. Meal was delicious and the place was busy with people by the time I finished eating. read more

Pollo Campero - 2 piece grilling chicken, fries, and regular size guava drink. - Latin American Near Me - San Bernardino, California

They have there chicken recipe on point! delicious chicken the salsa is the best. Restaurant is clean restrooms are kept up. They can work on the customer service a little bit it takes a while to order your food and get it one person takes orders and bags food. However the food is definitely worth the wait. I always come eat here when I'm in the area. By far the best chicken I've tasted in restaurants. read more

Pollo Campero - Wednesday special leg and thigh 2.99 at pollo Campero - Latin American Near Me - San Bernardino, California

Honestly was a little hesitant considering some reviews ... but WOOW Delicious chicken!! Very well seasoned. The fried Plantines really hit the spot. Excellent customer service will be returning soon.. read more

Chicken is better then all the big chains...but the sides are horrible...coleslaw taste like some cabbage that's been sitting in the fridge two weeks and then was prepared without being washed...beans taste straight from a can with not pinch of flavor...can't call the place over priced but they should make some better combos to avoid having to spend 20-30$ for a 8 piece because anyone that's eaten here should know we don't wanna pay for side we gonna throw away anyway read more

Pollo Campero - Pay close attention chicken is gone...sides haven't been touched - Latin American Near Me - San Bernardino, California

This chicken is dynamite! The sides are fantastic too. My husband loves the beans and I love the mashed potatoes. We get it delivered and it is fast and hot when it arrives. Best of all, their prices are very reasonable. It is our new favorite chicken joint. read more

A filthy homeless person eating out of the trash can inside , the workers see him doing it and didn't tell him a word . Then guy comes serves him self salsa and a drink with the cups he took out of the trash . Place is sooooo dirty it's disgusting ! If you're going to sell chicken for 60$ the least you can do is keep this place clean ! read more

They have nothing of what we asked for. No crispy chicken No nuggets no Hot sauce No salsas No ice cream!!!! I not be coming to campero ever again!!!! read more

This place was really good! They're Empanada Trio was really delicious my boyfriend tried the chicken and it was very crispy too! Definitely would come back here read more

I ordered pollo campero today. What a horrible experience! They pack their chicken in a box that arrived super soggy! The friend chicken was disgusting. The food arrived cold because they claimed it took them 70 minutes to prepare the food. When the food was ready to the time it arrived to my hour it only took them 10 minutes not enough time for the horrible cold food. To make matters worst there were 4 pieces of chicken that were raw (fresh blood)! The sauce they charged extra for was all over the bag because of the cheap containers they place them in. They also didn't send any utensils... overall not a good experience. The taste was nothing special. One star for all the issues including sending raw pieces of chicken. read more

I love their grilled chicken, but often the grilled chicken is not available. The fried chicken is fine. The real issue is with how long it takes to get food - 20 minutes. This time makes it prohibitive to take your lunch break here. If you have an your for your meal and if they have grilled chicken available, it really is good. Otherwise, it's a pass read more

These people here need to get their CRAP TOGETHER.. Very inefficient. So many workers and they're getting everyone's order wrong and taking for EVER to serve chicken SMH read more

I'm from Guatemala and it's really Nice to be able to have some authentic Guatemalan restaurant near by me.. chicken recipe is one of a kind. Love this place! If u haven't tried and love chicken u must try it. read more

Dear Pollo Campero, The food here is bomb however the service is shit. I would rate this place five stars if it weren't for the young, unapologetic and no customer service girls working here. I came here tonight and the girl on the register didn't smile. She tried to explain to me they only have grilled chicken in leg and thigh and I said okay I'd like four pieces of the leg and thigh. Upon receiving my order, the other girl who wore lots of makeup prepared my food didn't bother to check if the order was right and gave me 4 pieces of fried chicken instead. I also told the girl on the register to add two pieces of fried chicken on to the order which was not in either bag. I told them I had the wrong order and I took out all the food of the bag. Knowing lot, I had another persons food order and I asked if the sides were the same so I would just take those sides since I already took it out of the bag. The girl on the register again, didn't understand and said they're the same sides after I repeatedly told her it's not my bag and the other girl old her the same thing lol. I didn't make a big scene even though they messed up my order and forgot to charge me for two side pieces of chicken that I requested in the first place. No apologies not even a goodbye. Pollo Campero, I hope you can hire some young people who actually appreciate having a job and try to be enthusiastic about it. read more

Bring 2012 pollo campero back!! The menu was delicious back then. The campero beans, campero rice, black beans, white rice. The coleslaw! The mash and gravy!! They changed company's and now seems like all they care about is the money and not really the food. I remember the crispers!! The salsas too. They really messed up the Latin flavor that it had back then. read more

I just had the chicken sandwich. It was huge and tasted excellent!! I can't believe that there's no line here. I'll be back soon.

I would give this place a 5 start but there's always this cashier and I wish I would know her name so I can aware u guys of who she is, but i can definitely describe her. She mostly the ones that wears a lot but a lot of make up sometimes she matches her eyeshadow with her uniform( and she's short) she be giving me a hard time I have never experience anything like this I'm not that type of person to write a review but I just want her manager to know this and do something about it because it is very unacceptable. She needs to have good manners she's doesn't do her job right she's always screaming at customers giving them bad looks ( I say this because the couple of times I've been there she does that ) Other than that this place is great and the food too just this specific cashier need to be out of there because they might loose customers because of the way she acts. read more

Worst place ever to go, food is good but the staff is rude, got a lot of food and got drinks, the lady asked me rudely do you want ice instead of would you like ice? I told the manager she didn't care at all, staff was giving me attitude, dirty looks, and faces, plus their uniforms were super dirty. read more

I gave them one star for the service!!! Went on Sunday there was a really long line and only one cashier, there was plenty of empty tables.... Management you need to do a better job!!! I love their fried chicken.... I forgot the most disappointing part of it all NO MORE FRESH SALSA!!!!What really??? That's what made it so good... Prices are not cheap and now they got rid of fresh salads! Greedy people.... read more

Great friendly staff, and they had my food nice and warm when I arrived for pick up. I really like the flavorful chicken and sides they offer. read more

I had lunch here today. This place was great. The people that work here are so nice. I had the three piece chicken lunch. It was so good. I was worth the long drive. read more

My initial thoughts were "Ugh, great, another generic chicken place". Definitely wasn't expecting this place to be good, but damn, it sure made a convert out of me. It definitely has it's own flavor profile, but it brings the taste in the same way that Juan Pollo does. The chicken was very flavorful, and the side orders were good as well, surprisingly. I don't think the name lends itself well to English-only speakers who may not know what to expect, but I hope that they can continue opening up new locations. The only thing that keeps this place from getting 5 stars is that sometimes it takes WAY to long to get your food. read more

The food was ok. The Tortillas were super cold, and the charbroiled chicken was burned.

Don't order from a delivery service. Pollo Campero consistently shorts the order or does not fill the correct items. We enjoy the food but their service is terrible. See reply from Rep of Pollo Campero below: Obviously they didn't understand review. I was complaining about their to go order service. I didn't visit Pollo Campero I ordered from Grubhub. Driver said Pollo Campero employee assured him order was complete. Not the first time this has happened. Had no problems when I visit the restaurant Just need to double check order to make complete. Other restaurants have system to check go orders. Thank you. read more

very nasty. they were so rude to me and im not sure why. they honestly made me feel uncomfortable. i feel like they gave me the most oldest, dryest, and smallest pieces of chicken they had. when i got home i realized the chicken was just disgusting, i didnt even bother to eat it. im so upset because the pictures look reallh good but they definitely need help. the line was almost out the door, as the girl was throwing chicken in boxes. the ceo needs to organize this location read more

The fried chicken was good. The fried rice was not so much... (I had ordered the 3 piece meal with French fries and rice.) I dunno if I would return though because there are a lot of choices in the area to try especially near that Costco. read more

I found this place by chance and I'm so glad I did ! Pollo Campero is a Latin place known for their crispy and flavorful Chicken as well as their empanadas, colorful rice and plantains. The pulled chicken burrito was amazing full of beans, rice, chicken and so much more! The love the kids meal and the taste chicken they offer ! Try this place out ! read more

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The chicken was amazing! It was my first time trying the food here. I ordered on postmates and I was missing the mashed potatoes. I called and Laura gave me the entire order all over. The order was freshly made and delicious! read more