does not exist on old ironsides and yelp is incorrect and i…read morehope others dot do this blah blagnav

HUGE shout out to Jessica C., Sergio, and Cegan in the order pick-up department. After a debacle…read moreand confusion with a special order, these three stepped up in a major way. Outstanding customer service! These employees took a messy special order situation, found a solution and delivered for the customer (me). I can't thank them enough. Great service!! Thank you!!!

In the battle between Home Depot and Lowes, it feels there's not a war or competition. Each store…read moreseems to carry different brands and models so it's wise to price compare but smarter to compare products between the two companies / businesses. They each have their own pros and cons. This location was clean and organized. Parking was easy, but a friend of mine always says as a tip and suggestion... park further away from the front door and busy areas in the parking lot as random nails and screws can drop out of customers bags and cause hazards to your tire and give you an unexpected and unpleasant flat tire, not the fault of the store.

Nice big selection of flowers, however, some other products don't have that big selection, parking…read moreis not too bad since it doesn't get that busy.

Had a great experience today at the Santa Clara Home Depot! Honestly, your visit can depend on who…read moreyou get, but the guy who helped me went above and beyond. We not only got everything I needed (salt for pool and particle board for a project), but we also had a fun chat about the 49ers -- made the trip way more enjoyable. Staff like him really make a difference. Definitely made me appreciate the service here!

It's just as good as the previous OSH, if not better. The store is beautiful, clean, and well…read moreorganized. Everything you need for diy projects.

I came to a nearby hardware store to get a dust remover. They only have two left before I picked…read moreone of them up. It's very quiet around here. No wonder there are not many cars parked next to this hardware store. They really kept things organized here. After looking around, it seems that they have most of the hardware that are available. If the dust remover wasn't here, I would have drove back home to another hardware store for that. At the same time, it looks nice and peaceful here.

In the battle between Lowes and Home Depot, it feels there's not a war or competition. Each store…read moreseems to carry different brands and models so it's wise to price compare but smarter to compare products between the two companies / businesses. They each have their own pros and cons. This location was clean and organized. Parking was easy, but a friend of mine always says as a tip and suggestion... park further away from the front door and busy areas in the parking lot as random nails and screws can drop out of customers bags and cause hazards to your tire and give you an unexpected and unpleasant flat tire, not the fault of the store.

Maleah was very helpful attentive fast efficient! I was able to get all I needed in a timely manner…read more.

I noticed a lot of bad reviews but I love this HD near me. I've ordered things online after…read morelooking in the store. I know parking gets busy on weekends, that's why i go weekdays, early. Great selection and fair prices on tools, appliances, wood, doors, etc... Also can get pro level power tools here--that's why there are so many professionals going here daily to get tools, parts, accessories, and materials for their jobs. Customer service has been excellent for returns as well.

Absolutely terrible service!! Was trying to buy new drills and a bunch of tools for my job…read more Probably easily over $1500 worth. I used the app to get help unlocking the cabinet to grab a deWalt XR drill. 15 minutes and nothing, found a employee walking around and asked for help he said I don't know the code and just looked at me. Went up the the manager on today you get white kid with messy hair. I politely said excuse me sir, he completely ignored me and continued his conversation. I then said excuse me, I'm sorry but need some help and have been waiting 25 plus minutes now. He didn't even give me eye contact but smirked and said k send someone over. Waiting another 10 minutes and nothing. I left and dropped everything I had in a shelf and now going to Lowe's. Absolutely the worst customer service experience lol. Do not know why this store would higher a child that can't even dress appropriately as a store manager. Never have had this experience from any other Home Depot but here. Will never come back, absolutely terrible, terrible service

The people who staff this family run business are the nicest, most helpful people you will ever…read morework with. They are closing this summer, so get your hardware, paint, kitchen accessories, and jamming supplies before it's too late.

I see that it's going out of business and that's unfortunate for their local customers. However,…read moreI've never cared for this hardware store. Of the few times I've went, what I was looking for was never in stock. Help was ok. I left wondering how they stay in business and that was 7 years ago! It's interesting because I've always found True Value Hardware stores disappointing. Orchard Hardware (now Ace) is my go to favorite.

Customer service is one of the qualities I value the most about a business. I have always…read moreexperienced exception service at this Lowe's. Whenever we've come in to look for something, I have had no problem finding an employee to help me. They are very willing to walk you through this huge warehouse to find exactly what you're looking for and are knowledgeable to recommend solutions if you are not sure what you need. Shout out to Oscar for going above and beyond today! I came in for something that was supposed to not be available, but he went out his way to procure one for me! Thank you so much!!!!! Love how much stuff they have at this store as well. Besides the usual that you expect at a hardware store, they literally have everything else! Flowers, decor, dog beds, puzzles! Pro-tip: you can use the app to look up what you need and see which aisle it's in!

Surprised to see employees helping out customers which wasn't the case a few years ago. Usually you…read moresee them chit -chat among themselves and I was help without asking, but needed to buy some adhesive materials and politely directed me where it was at. Wasn't too crowded on a Sunday morning and able to buy car wax and glass cleaner and they even have a self-service automated key machine from house keys to car/FOB cheaper than at a dealership usually cost an arm and a leg or two. Ample parking located in secluded business complex.

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

I have been a customer since the early 2000s and can say that no distributor compares. If you need…read moreit, they have it; In the rare event they don't (which has been very uncommon in my experience), they can get it quickly. All the products are of the highest quality: no tool on the wall or fastener on the shelf is anything short of top notch and they have been my exclusive fastener provider for over 20 years. No matter the demand, they meet and exceed quality control standards across the board: a true testament, especially in the semiconductor field. The staff is very knowledgeable and actively works to find the most effective solutions to whatever hardware challenges you present. Karl, Barbara, Dat, and Paul have all been extremely helpful and personable over the years and make every visit a treat. With Olander, you get the mom and pop shop treatment and attention while maintaining the big store selection; That is hard to come by these days. Aside from great staff and quality products, pricing is always competitive (especially compared to those McDonald's guys...sheesh...). On more than one occasion, upon explaining my project demands, they have offered a more cost effective alternative that not only facilitated fabrication, but brought the bottom line down. They very well could have kept spitting out the invoices for things I didn't really need, but they took the time and effort to ensure that what I was getting was what I ACTUALLY needed. That commitment to a customer's success is just one more thing that makes Olander one of the premier distributors in the Bay Area, and I look forward to many more years of working with these fine folks.

While Olander is not your typical retail outlet, when I needed a specific, relatively rare part,…read moreOlander provided exactly what I needed at the best price, along with great, responsive customer service. I wish I'd known of them before, but certainly won't forget them now.