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    Poncho's Tacos

    4.7 (86 reviews)
    ModerateTacos

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    PONCHO'S TACOS ATMOSPHERE

    What's the vibe?
    Casual
    Dogs allowed

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    Recommended Reviews - Poncho's Tacos

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    3 Taco Same Meat Special
    Melissa B.

    Poncho's has been my go to take out place lately. Their steak quesadillas are literally so good and I like that they serve it with the veggie toppings and condiments. I tried their chicken sopes for the first time recently and it was really delicious too! I think I would try it with a different meat choice next time. Their pickup is really easy and they are super quick to prepare the order as well!

    Lengua tacos, rice, and Jarritos Mandarina
    Megan H.

    I was looking for a taco place to get lunch, this came up, and it was everything I wanted! It was a smaller building, with even a smaller amount of parking, but the inside was very nice. It was very convenient that there were several tables for dining in. The decor and natural lighting was good, but the music was a little bit loud. The food was wonderful! I always try the lengua at any place that has it, and theirs was some of the best. Not too fatty, but super tender. The service was also good. We were helped quickly, and the food came out pretty quickly too. I liked that there was a self serve station where you could add toppings after your food came. The lady who took our orders did check on us too, even though they don't have actual servers, which I thought was nice. The only downside was that we got a total of 6 tacos, 2 small sides of rice, and 2 drinks, and it came out to $44. That was kind of surprising, and I don't know if I would come here very often just because of that. But I guess that's also just the cost of going out now! Definitely worth checking it out!

    3 Taco Same Meat Special (I traded one asada for one pastor with the person across from me).
    Rayce P.

    Poncho's Tacos came to us highly recommended, and they certainly didn't disappoint! The restaurant was super cute and decked out for the holidays. Inside it's counter service, but you can add toppings to your meal at a small buffet table nearby. I got the 3 Taco Same Meat Special, which is a stellar deal! I chose the asada tacos, but after trading one for a pastor taco with another party member, I'll definitely be getting more pastor tacos when I return!

    Free Guac and Chips
    Victoria S.

    If you're looking for authentic tacos with a pleasing aesthetic, Poncho's Tacos is the place to be! I've been wanting to try this place out for forever ever since I saw their Ad on Instagram, but it's a bit of a drive from where I live. I finally convinced my husband to take me in honor of my birthday month, and he obliged. Boy, am I glad that he finally took me here! I ordered a Tripe Taco and Tongue Taco, and my husband ordered a Steak Torta. We also ordered the Pancho's, which are their nachos. Everything was delicious! Both the tripe taco and tongue taco were soft but flavorful. I've had some dry, chewy tripe tacos before, so I was very happy to find that their tripe taco was easy to eat and didn't feel as though I was chewing on rubber. My tacos came with cilantro and onion, and were were served with the usual sides of lime, onion, and radish. The nachos were tasty as well. I'm not sure if their chips are homemade, but I love that they were extra crunchy, didn't taste oily, and weren't overly salted. The toppings on the nachos were evenly distributed, so we had 'stuff' on every single chip instead of having to sparsely distribute the toppings through the layers. The cashier came to check on us throughout our time there, and gave us free chips and guac when we told her that it was out first time there. Totally unexpected, and a gesture that we really appreciated! Upon first entering the restaurant, they may not seem "legit" since they don't look like a hole in the wall, but I can assure you that this place serves authentic food, comparable to El Caporal!

    Inside
    Robert V.

    These are the best tacos in Grand Rapids, period. This unassuming place is cranking out quality, authentic Mexican fare A-Z. The salsa bar is just gilding the lily. The place is impeccably clean, and the service is hospitable. Pricing is fair, excellent value.

    The menu.
    Adam B.

    We were excited to try this place! I ordered 2 Al Pastor and one Tripe. The tripe was tasty but could've used a little more tenderizing. The al pastor was amazing with lots of pineapple and seasoned perfectly. The rice and beans were fantastic! So good! Lastly, the service was great; the staff were so friendly and helpful. We will be back for sure.

    3 tacos (left to right: steak, chicken, chorizo)
    Kyle V.

    I have been wanting to try Ponchos since they opened and I heard all of the hype. It's quite the drive from my house but I eventually said screw it, I need authentic tacos. The staff is so friendly and the food was delicious. It was ready in less than 10 minutes even while they were busy. I ordered 3 tacos that include chicken, steak, and chorizo. They come with cilantro and onion, because they're authentic! They included some grilled onions, a pepper, limes, and 2 types of sauce. The red sauce was definitely spicier than the green but they both had great flavor. The chorizo was probably my favorite because it was bursting with flavor. I added lime and a little bit of the green sauce to each taco, and it was fantastic.

    Marianne G.

    YUMMMM! I would highly recommend checking this place out! It has a small dining area, so either come during a slower time, plan on doing carryout, or anticipate that you might have to take your food to go. The customer service was fantastic - it has the feel of a small, family run place and the people working were very friendly and helpful in making a decision on what to get. The ordering process was simple - as soon as you walk in, the counter is right there with overhead menus. You order right away, pay for your meal and then they bring it out to you when it's ready. The food was sooo good! All of the tacos were excellent! I loved the Tinga and Pastor! Of course they come with grilled onions and peppers, cilantro and lime. The chips and guac were tasty as well! The hot sauces that were available were yummy - one was spicy, the other was mild. Overall, this was a great place to check out, and I'll definitely go back!

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    2 years ago

    I order take out so not sure about the ambiance, food was pretty good was not there for servic

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    5 years ago

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    Susana G.

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    2 years ago

    Please go here. It is amazing. It is cash only but they do have an ATM. This place is extremely underrated so give them all of your money.

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    2 years ago

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    5 years ago

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    Susana G.

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    2 years ago

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    2 years ago

    My tacos were served to me cook never will I go again, Cookers were just standing and watching me eat my cold food

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    6 years ago

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    Susana G.

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    5 years ago

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    4 years ago

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    Susana G.

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    3 years ago

    Al Pastor Tacos are the absolute the best in Grand Rapids! Fast and delicious food! Fantastic service every time

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    Susana G.

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    4 years ago

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    Susana G.

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    4 years ago

    This place is soooo tasty. Good value. Love coming here and plan on continuing to do so.

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    Susana G.

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    4 years ago

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    4 years ago

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    Susana G.

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    3 years ago

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    Susana G.

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    4 years ago

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    Susana G.

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    4 years ago

    Our favorite local taco spot! We especially love their carnitas and chorizo tacos. And the service is amazing!

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    Susana G.

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    3 years ago

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    Susana G.

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    5 years ago

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    4 years ago

    Great spot for authentic Mexican, the staff Diane + Licha were super helpful and friendly

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    Susana G.

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    5 years ago

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    5 years ago

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    Susana G.

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    4 years ago

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    Susana G.

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    3 years ago

    I'd fight off an army of chickens just to get a bite of one of their tacos. That's how good this place is.

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    Susana G.

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    5 years ago

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    Susana G.

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    5 years ago

    Definitely a contender to be our new local taco favorite. The food was great and the service was even better. A must try.

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    Susana G.

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    4 years ago

    Delicious tacos! Great service. The super hot fries pepper got me, but I got over it. Will be back.

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    Susana G.

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    4 years ago

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    Susana G.

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    5 years ago

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    Susana G.

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    5 years ago

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    Susana G.

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    3 years ago

    This place is so warm and friendly! The food is really good and travels well for carry out.

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    Susana G.

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    3 years ago

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    Susana G.

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    4 years ago

    Authentic, fresh ... absolutely the best. Staff is great - very friendly. Always a must visit when I'm in town

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    Susana G.

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    4 years ago

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    4 years ago

    Delicious, authentic and fresh along with large portions. Can't wait to go back! 3 Taco Same Meat Special, Al Pastor Tacos, Panchos Nachos!

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    Susana G.

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    5 years ago

    Food was WONDERFUL!! Simple but cute on the inside. Friendly staff. All the meat was fresh and very tasty! I will go back for sure!

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    Susana G.

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    Page 2 of 3

    Ask the Community - Poncho's Tacos

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    Visited this restaurant on a Saturday. Parking is tight and often limited. The restaurant has a few…read moretables and chairs but mostly booths. The customer service was good. Upon getting a booth they quickly took our order, brought us our drinks and shortly after our food. They do not offer complimentary chips and salsa like most of the restaurants in the area. The price is also a lot higher than those that do charge for it. With your taco order you get a plate of limes, pickled onions, grilled onions and grilled peppers. I ordered asada tacos and they were full of meat with cilantro and onion. They also offer dinner plates with rice and beans. The rice and beans are nothing special and could have gone without ordering them. The hot sauce options they bring out are great. We love the green but the red is just as good. They have a nice kick! We will definitely be back!

    I am absolutely livid. Im a regular customer here and regularly tip well over 20% and always…read morenoticed their tip jar is almost empty but I guess I found out why. I tried to give them an opportunity to make things right before coming to reviews but just left even more angry. Last time I ordered I ordered no onions and specified its due to an allergy and the onions were added anyways. Simple mistake were all human. It was what happened when I called to nicely talk about it the woman who answered hung up on me and when I called back she picked up the phone and sat it down and I speak enough Spanish to know she was in the background talking spit about me. So then I reached out via their website and was ignored. Then today I called and explained what happened and that I was willing to give them a second chance and the lady told me it would be ready in 10 minutes without apologizing to me. Then I get there 20 minutes later and my they didnt even have a receipt for my order and hadnt started on it. Still charged me full price and refused to apologize and when I pointed that out the staff literally pretended like I wasnt there or speaking and then a few minutes later they handed me my food and I once again pointed out no one apologized but you guessed it was ignored again. Im very vocal about supporting local businesses in social media and believe me all of west michigan will be hearing about all this disrespect. Wonder if theyd pass a health inspection? I gave them multiple chances and never raised my voice or anything. The empty tip jar makes way more sense. A good business would've made it right initially not hung up and ignored me and continued to treat me horrible. Ill tell every person who will give me a moment of their time about this experience and be posting on all my social media platforms. No comped food or even an apology like wtf is happened to this place?

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    Lunchtime at Tortilleria y Restaurante La Guadalupana was great! It was very busy with lots of…read moretakeout orders, and there is limited seating inside (about 4-5 booths) but my friend and I were able to snag a table after ordering. The menu is large and it was a bit busy and chaotic inside, so I just went with some of my standards: an asada taco and a barbacoa quesadilla. I also ordered a small jamaica (hibiscus drink). They also have a cooler with Jarritos and canned pop. Our food was brought out to us at our table and everything looked delicious! The steak was tender and flavorful and the tortillas were fresh. I really liked the quesadilla--it was a generous portion and had plenty of meat. I'm really glad I got to try this spot and I'd love to come back. I think they do a taco deal on Mondays. I want to try their chilaquiles!

    I tried this restaurant based on the reviews and the fact they make their own tortillas…read more It's a very small and busy restaurant! Lots of moving parts. We were lucky to get a booth! But it was very cold inside!! You order at the counter and they serve the food. The service is great! There is an array of items you can order from and on weekends they order specialty options like Menudo. They also offer catering. Once you're done you pay at the register. Note you do pay more per item if you use a card and the fees add up! Bring cash! We had the asada taco dinner - tacos were good but the rice and beans were very bland. I loved the tortillas! We also ordered chips and salsa which was around $8 you pay for the chips and salsa separately. We were not a fan of the salsas heavy garlic flavor but that's just our personal preference. The chips were warm and seasoned! We also ordered the chorizo and papa pambazo which was amazing and not soggy at all! We ordered an asada torta as well and the bread was toasted perfectly but overall it lacked flavor. I wanted to try the queso chili relleno but they forgot to bring that. If you want an agua fresca they did seem to be popular as everyone was ordering them. We had the cucumber one and enjoyed it! Overall we paid $45 for everything which is similar to prices elsewhere. I loved the customer service here too! Everyone was so nice and welcoming. I do recommend a visit!

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