I didn't want to write this review, but unfortunately here we are. We had Pool Service Gilbert clean our pool for a couple years, no real problem there, until dirt started showing up in our pool all the time, even immediately after they cleaned. They recommended we hire a pin point leak detection company, who drained our pool and found no leaks ($650 down the drain). Separately, they recommended acid washing our pool and we trusted them when they said it would bring out the white in the pebble tec. Instead, we got unsightly streaks throughout our entire pool. We hired a new pool company who promptly found the source of the leaks (a twisted O-ring that happened when the previous company changed out the filter). Replaced it for $25 and no dirt since. But the ugly discoloration remains, and I've tried working with them to help me repair this, to no avail. I'm highly frustrated every time I look at the pool. read more

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the cus service was amazing and very helpful to answer any and all of my questions . very fast and definitely recommend

If you want to pay for a cloudy, dirty, GREEN water pool and then have the owner, Terrence, be defensive and rude to you, the customer with legitimate complaints, by all means JJJ is the service for you!!! We've been here 3 weeks and the pool went from sparkling to cloudy. The first week, Josh didn't even skim debris from the top. He comes, puts some tabs in the floatie, does a poor job of removing debris, cleans the trap and leaves the skimmer lying on the ground instead of putting it back where he found it. Visible piles of dirt remain on the pool floor. No vacuuming in over 3 weeks despite the obvious need. A black line is formed at the water level. After calls of concern about the level of service, Terrence doesn't really care. He's defensive and unapologetic. I'm disgusted by this companies blatant disregard for their customers. All these good reviews in a relatively short period of time seem very suspicious. Is there a difference between GilbertPoolService.com and .org? You should see the other Yelp page. read more

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Pool Service Gilbert has raised their prices four times in the last year (from September 2020 to September 2021) I understand that the price of chemicals has increased but not as much as to justify this many increases in price. read more

Have used JJJ Pools for two years, best service, best communications, and just down right like having someone in the family. Convent online pay and easy maintenance pay process when needed. read more

Pool Service Gilbert - Pool Cleaners Near Me - Gilbert, Arizona

Thanks to Josh at Pool Service Gilbert for keeping my pool crystal clear all summer long! He is always very friendly and respectful to me and my family. My lab loves playing in the water but that guy sheds like a mofo and Josh always goes the extra mile to clean up his hair and even plays with him quite often. Great service. Great people. Thanks Josh and Pool Service Gilbert for the excellent service. read more

Pool Service Gilbert - Pool Cleaners Near Me - Gilbert, Arizona

Terrence and his crew of JJJ Pools, have continuously impressed us with their attention to detail and careful maintenance of our pool. We had a very poor company who never showed up, and still charged us monthly. It was horrible, to the point of our pool turning green. Well my search for a new pool company ended after the second call I made, back in 2016. I spoke with Terrence who was very knowledgeable, affordable, and solution-oriented. Since he's been our go-to for EVERYTHING pool related, we've had a clean pool, friendly service, immediate response to every question, and trust me , I have A LOT, in addition to consistent maintenance. Being worry-free is worth every dollar, and we've even had our pool deck redone from his referral. All around, we are happy, and would recommend him to anyone looking for a pool service! read more

We were in a pinch when our pool heater went out earlier this year and we had out of town company coming. Of course it happened on a weekend! Terrence, the owner, was super understanding and was able to send someone out same day! What a relief. Phil came to the house and was very professional, courteous, and efficient! We did need to replace the heater, but we feel the price was extremely fair for immediate service of the caliber we received. Not that I want to have anything else go wrong with my pool, but if it does, I know who I will call. read more

I'm very happy with this company. My pool is always clean and they get along great with my dog who is usually in the back yard! read more

Pool Service Gilbert - Pool Cleaners Near Me - Gilbert, Arizona

JJJ Pools!!! Great service ,super friendly people.. if you're looking for professional, affordable, honest and reliable Company this is the place for you!! read more

Our salt pool has never looked better! Daniel has brought our pool back to life! Now, we're enjoying our beautiful, sparkling pool everyday. Shout out to this company, they really know their stuff. It's a testimony to a company when you talk to the employees and they praise their loyalty to their employer and talk about how happy they are working for them. read more

JJJ came out to our home on the weekend with little notice to help us get our pool back in shape. They were friendly & professional.

JJJ Pool Service came out within an hour of calling them to fix a problem with our pool pump. He had the problem fixed within 15 minutes! The pool has been sparkling clean ever since! I highly recommend using JJJ Pool Service if you want fast, friendly and experienced service! read more

Gilbert Pool Service installed a new variable speed pump for us. Very prompt, courteous, and responsive. These guys are true professionals and we look forward to requesting their services in the future. Highly recommended. read more

I've been using JJJ pool service ever since I bought my house. They have been very friendly and professional. Anytime I have something go wrong or even just preventative maintenance they are on top of it and reasonable prices as well. I've recommend JJJ pools to everyone I know that's looking for monthly service or repair work and they have all been very pleased. Anyone looking for great pool service and repair I would highly recommend them. read more

Horrible, horrible, horrible!!!! What a nightmare...very disappointed in their customer service. Instead of addressing the issue the owner decided to " walk away from the job". And still charged us the full amount... read more

I have been using JJJ Pool Service for several years now. My pool always looks fantastic! They are SUPER helpful with all of my pool needs and maintenance. I never have to worry that might pool won't be kept in great shape. I HIGHLY recommend JJJ Pools!!! read more

Before Terry, I never trusted my pool guy was doing his job week to week and at times thought I was being overcharged. After complaining to my friend all the time about the lack of service I was receiving, a friend of mine referred me to Terry. He's been nothing short of perfect for me. When he says he's going to be there he is there promptly and always with a smile. Over the summer last year, Terry pointed out that two of my pop-ups weren't working and needed to be replaced. He gave me a bid, but I thought I could do it for less. I went down to the Lesley's to pick up the parts and it turns out Terry's bid was more than fair and I didn't have to do the work myself. I really like this company. One more thing is that when he came to my house to bid my pool, he wasn't at all high pressure with the sales pitch. Easy going guy. read more

Just started service and can't be more happy. Just moved into a new house and they have been very easy to work with. Everyone I have dealt with has been very friendly and accommodating. read more

JJJ pool service is fast to help on my pool. They helped me with draining my green pool, and added chemicals. They found the vacuum cleaner was bad and recommended a new one for us. Terrance can be easily reached through email and phone calls. I would highly recommend their service. read more

We just sold our home and needed a leaking valve replaced for our pump that runs our water feature. We were under the gun to meet a deadline to have several items repaired within the time allowed. I had already called, left messages, sent emails and requested quotes via Yelp for three other local pool repair companies and received no responses. Not even a server-generated "we got your email". Finally called JJJ Pool Service and left a message around 8:00am. Terry called me back within the hour and had someone out to make the repair by noon. Not only did the technician correct the known leak but even found a second one that he took care of. Fast, efficient service with a high degree of excellence! read more

Excellent service from Terrance and staff would recommend him to anyone!