I ordered a 3 piece dark chicken meal with one side and a premium lemonade last night just before midnight. I had worked a double shift at work and was exhausted and hungry. I have made this same order several times a year for a good 7 years. Should have cost about $15-$16. Pulled up gave my credit card didn't get a receipt but was handed a bulkier bag than usual but placed it on the drivers seat. Opened it up to eat a bit later to see a big box of mostly white meat chicken, a large side and several biscuits. Not a 3 piece dark meat meal!! I checked my credit card online and I was billed over $39. Yes, the bag seemed excessive, given my order but I was exhausted. My kitchen fridge is on the fritz, so I only have a small filled up temporary fridge right now, so all this chicken is going to waste sitting in my car about 40 miles from this Popeyes location. Tried calling the phone number to complain several times and no answer. I will be disputing this charge just a warning: check what they hand you BEFORE you drive away. I find no fault with the late night food access, but am angry about the wasted food and the mix up. I stated my order TWICE. I just got queried about ordering extra (pie), which I declined. Not ok. read more

The chicken here is better than my Popeyes in CA. It was cooked fresh and had a killer taste, which just the right amount of crisp. Service was typical fast food - was the $20 worth it? Also, I am particular and very detailed when I order and the cashier hit it out of the park. Ambiance is nice, clean and par for the course. Great fast food chicken here and a must if you are looking for it! read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Paramus, New Jersey

This Popeyes would not give me mashed potatoes without gravy. At 7:30pm on a Monday night they claimed the kitchen was closed and they couldn't offer that. Also the chicken strips had barely any breading and they were half the size of other Popeyes. They shouldn't call themselves Popeyes if they can't measure up to the standard of the other locations. I will come back to this location unless there's an improvement which I am made aware of. Very underwhelming experience. read more

We just got off a 6 hour flight and we're starving. We figured let's stop by Popeyes for a quick bite that we can have fast. The guy at the window kept breaking up and when we would tel him what we wanted he would interrupt us and say something completely different. So we told him we would go to the window and say our meals. A number 1 with coleslaw and strawberry lemonade and number 2 with fries and mango lemonade. He read it back to us we're like great. He takes my card and then says 39.63 It was too late. We asked him to fix it he said oh sorry you already paid. This is ridiculous je kept interrupting us and couldn't get our order right. I asked him to refund my card he said he couldn't and handed us our 3 drinks. Needless to say I wasn't happy to spend 40 dollars on 2 meals. read more

i have been at your 786 rt 17 paramus location many times and have received an active military disc with a smile however when i go in and the manager akash is there he rudely says popeyes doesn't extend any discount to veterans i explained he's the only manager that says such to me and i ordered anyway i took a picture of the menu screen for pricing reasons and he said "did you take my picture" i laughed and said no why ...he then said i reuse to take your order you get out ..leave..i said even if your in the picture there is no expectation of privacy in public but i would delete for him ..he said again louder you delete and get i i wont serve you this manager needs a refresher on customer service and the etiquette that goes with it your business just lost money as i wont go there again and yes will tell many of my local veteran friends about him bit i love your chicken so i hope i here from you on this troubling manner User's recommendation: do not go there tell your friends and family the manager akash hates veterans. read more

Popeyes Louisiana Kitchen - employees name and pic - Chicken Wings Near Me - Paramus, New Jersey

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Ordered 3 meals in the store to go. I checked the bag quickly counted 3 meals. I get home 2 out of 3 meals were wrong. So glad I just wasted $37. Not really sure how our meal could have been so wrong but reading the other reviews I see it's a pattern. read more

What a line! With restaurants continuing to be closed, we swung by the Popeyes drive thru around 1 pm to be faced with a massive line of cars. We ordered an offer loaded on their website for $9 for a 5 piece chicken, 2 sides, 2 biscuits deal which seems like a steal given how expensive meals at Popeyes have gotten. There was minimal contact with the window worker and when we asked for sauces, they were more than happy to dish out tons of it! Chicken was fresh, sides didn't taste like they have been sitting there for weeks. Service was a moderate speed, wouldn't say fast but not too slow where I'm eager to just leave. Experience could have been a little better if workers were a bit friendlier. Seems like they avoid eye contact and try their best to not greet you at the window. read more

Popeyes Louisiana Kitchen - 5 piece deal - Chicken Wings Near Me - Paramus, New Jersey

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Mediocre! It just not the quality I expected. The biscuits were not fresh, that's my main concern. The prices online are not explained correctly, so it will be a much higher price when go to place your order at the drive. Customer Service was good. I guess with owner/manager changes these are the issues that arise. It would be a long shot if Iorder from any Popeye's in the future. read more

This Popeyes is almost the best in existence. The food is typical Popeyes food. Fried chicken, Mac and cheese, you know the bit. The fast food is fast, and usually if you need to wait for your food to be prepared, they will have you wait in one of the spots near the drive thru and they will bring your food out to you. The workers are always very polite and kind. I have never had my order incorrect at this location. The only negative is that their speaker system sucks. It must be hard to hear on the workers end. I have to scream my order every time for them to hear me. Corporate should fix this for the sanity of their workers. I would go nuts trying to figure out someone's order by barley hearing them. read more

Popeyes Louisiana Kitchen - Mac and cheese - Chicken Wings Near Me - Paramus, New Jersey

I frequently pick up lunch from this location because it is close to my job at valley hospital. Loving their gravy as a dipping sauce as alway I request a small container. The women at the window who stated she was the manager wanted to charge me the price of a small side for a spoon full of gravy. I advise that I alway request gravy on the side and don't get charged, pointing out the man who usually assists me. (which I now regret) The women walks away from the window obtains the small container of gravy hands in to me and in Spanish (clearly not knowing that I'm Hispanic) tell the man that he will now pay for it. I ask the man if he will have to pay cause I dont want that... he say no it's ok I'm writing this review not bout the food but the way that "management" handled the situation was not only uncalled for it was unprofessional and demeaning! Ppl should not be treated that way read more

Update: I just wanted to add to my review I have never seen a more incompetent group of people put in one place I can't stress enough AVOID THIS PLACE AT ALL COST I thought ordering food from a delivery service would save me from the lack of brain activity in this place but apparently this wasn't enough because after they gave my order to someone else they decided to not inform me and just make me wait for over an hour until I called to tell me that since they gave my order to someone else they weren't remaking the food. SIDE NOTE: consider this review to have -5 starts because that's what it deserves read more

ordered on uber eats bought 2 extra sauces and 2 free with my meal.... none came and my chicken tastes like it was made days ago honestly. Now im stuck with dry hard chicken for my shift read more

Okay so Popeyes chicken is really good. The sandwich is really good too but not worth waiting 30-40 or more minutes for. I'm sure the hype will go down and it'll be a normal thing to get off the menu. I liked mine best dipped in BBQ sauce. The drive thru forgot my sandwich... we just ordered 3! There was a 5 person minimum "so everyone can get a chance to try them" read more

Popeyes Louisiana Kitchen - Popeyes Chicken Sandwich - Chicken Wings Near Me - Paramus, New Jersey

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Staff was nice and service was quick but the chicken nuggets tasted like greasy bread crumbs. Not going back

Came here for the spicy chicken sandwich and the experience did not disappoint! The bread was fresh, the chicken was hot, crispy, and juicy. Definitely worth it - it's quick and delicious - a convenient stop when you're running errands and on the go! read more

First-time visitors to Popeyes. DT service was fast and courteous. We kept it simple with a family meal. Half spicy. The spicy is a very friendly spicy. You'll need some tabasco to kick it up. Overall better than expected. read more

This was the second time that part of my order was left out. When I returned home, I noticed the Strawberry Biscuits were not in the $50+ order. I tried calling three times and nobody answered the phone. Besides the fact they can't put together an order, the food was not worth the steep price. My opinion, don't waste your time and money. Hopefully corporate will see this and step in to fix it. read more

Easy to spot from the road. Drive thru. Ample parking. I used tue drive thru. Attendant was very nice and spoke clearly. Another lady took my payment and asked if I wanted receipt and sauce. Soda was ok and not so watery. Mashed potatoes were ok. Biscuit was nice and warm, seemed fresh. Chicken tenders seemed re-heated. Were not crunchy as usual nor warm. I tried the new pumpkin cream pie and it was not warm at all. It was ok. Probably fresh would taste better. All in all not a place I would return unless in an emergency. 4 stars for customer service! read more

Popeyes Louisiana Kitchen - Louisiana Kitchen - Chicken Wings Near Me - Paramus, New Jersey

Overcooked served with Hair and a Attitude! I don't usually write reviews, but after this experience I needed to. The service was horrible. What made it worse was the manager was the server. I went through the drive-through and it took 15 minutes. There was only one car in front of me. I finally placed my order, four piece, macaroni and cheese and a Coke, after taking my money, the manager then tells me there is no mac & cheese and asked , "do you want fries or mashed potatoes? " I responded I don't eat potatoes and she replied, with an attitude "do you want red beans? " I said was it rice and beans with an attitude she responded yes. I then asked if I could have hot sauce and grape jelly, with an attitude she handed me one packet of hot sauce, and one packet of grape jelly and closed the window. Guess, I couldn't ask for more! There was no thank you or have a nice night. After receiving my meal I drove home to find that I had , instead of a breast, a wing, a thigh and a leg I had to two over cooked legs one over cooked wing and a thigh. That wasn't the worst part I had rice and beans served with hair. NASTY! Unfortunately, the service at this location has not gotten any better even with the makeover. read more

Placed my order online and got there 2 minutes before order was to be ready. Went to drive thru and cashier couldn't find my name, so I gave him my order number. Was told to pull in a parking spot and order would be brought out. At that time 2 people were inside ordering and no cars at drive thru. I figured they were short handed so l was giving them the benefit of the doubt but after waiting 20 minutes, I went inside and was told by a manger they didn't have my order. I showed him the order details and he got my order without an apology or a thank you. Management could use a lesson from Chick-fil-A. Don't waste your time or money go further up Route 17N to Chick-fil-A. read more

I love Popeyes and I def gotta have it once in a while! I def enjoyed fresh fried chicken.

The service to customers is very poor. It is estimated that I will not experience it in the future. The quality of service affects the appetite. read more

This place used to be good. Now the worst quality. The chickens were old, and one of the sides was spoiled. The manager didn't even apologize but only asked if I wanted a new one. At least I ate a bit of the spoiled food but stopped my kids from eating it. read more

First time we ordered delivery - it was 2 sandwiches and 2 sides - only came with 1 sandwich. so in case the driver ate it, we ordered for pick-up next time hoping the order will be right - wrong!! 2 chicken sandwiches - paid for extra mashed and rice and beans - never got the cole slaw - so 1 mashed and old soggy fries they swapped - cmon man!!! read more

I come to this location often because it's close to my Job. Most of the times I come here, they are always messing up my order and missing items. I don't realize items are missing until I get back to work. One time I realized I was missing an item while I was driving and had to go all the way back in a big circle to get it but usually I can't go back because my break time is limited and I don't have the time to go back. I've contacted the store numerous times regarding missing items and they tell me I can come back and get it but like I said I can't always do that. This last time I paid for 5 tenders and got 3, this time I contacted cooperate because I'm tired of this. They said the store will reach out to me to issue me a refund, but of course they never reached out. I'm not looking for free food or handouts, just get the damn order right. I get mistakes happen here and there but st this location it's happening far too much read more

Yes I know it's a fast food chain .... this specific one is clean and the staff is nice .... chicken didn't have much flavor actually they have two flavors spicy and none .. Mac and cheese is mush biscuits are dry as Las Vegas the instant mashed potatoes are descent that's all I have to say about that read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Paramus, New Jersey

Hello finally getting my chicken sandwich fix, no line too! If you haven't tried it, get one you'll love it too! Haven't been able to get one in over 2 months because they were either closed or they were way too busy, see many love the chicken sandwich just like me! read more

Like other reviewers, my order was wrong. Rather than the $5 special 5 chicken strips dinner I was given #5-the 5 wings dinner which was almost $10. However, I'm cheap and when I went back to the counter to complain (my husband had paid the cashier without paying attention to the cost), the busy counter staff was, while not really apologetic, very nice and accomodating. And I could understand the confusion - #5 dinner vs the $5 special for similar meals.. I go there occasionally and have to add that while the ladies room appears clean, it is one of the worst smelling rest rooms I have ever encountered. Try to avoid it. read more

Good fast comfort food. The chicken is all real and very crispy. Everyone loves the french fries and those new chicken sandwiches. Not exactly healthy, so you may want to limit your visits to once every 15 years. Maybe longer. read more

If I could rate this Popeyes location with less than one star I would. For the last 15+ years we have eaten here whenever we shop in Paramus. Rather than go through the drive-thru, my wife and I decided to go inside to eat. NEVER AGAIN!! Everything from the cleanliness, food, service, and atmosphere, were absolutely disgusting. The tables and seats were littered with fried chicken-skin crumbs; we had to ask for them to be cleaned. The chicken was over cooked; it tasted like it had been sitting out all day and then refried for our order. It was hard, dry, and well below the quality we'd expect from Popeyes. The Sweet Iced Tea was warm and tasted rancid. Now I'll move on to the service: the manager was beyond obnoxious. We witnessed in horror as he charged another customer $1 for a cup of water. He then proceeded to charge a meek elderly gentleman $0.50 for packets of sauce! When it came to us, he didn't budge when my wife told him the iced tea didn't taste good, instead he waved me in the direction of the soda and told me to dump it and get something else using the same rancid-iced-tea laden cup. As far as the atmosphere goes, in between yelling at his coworkers throughout the restaurant he would break into singing in an Indian Raga or Arabic Maqam style (his poor performance made it impossible to determine which one he was attempting). His hospitality was reserved, however, for a co-worker who who was taking a dinner break in the dining area. She was NOT EATING A MEAL FROM Popeyes--now we understand why she wasn't and neither should you!! read more

Ordered food via drive thru. My order was mixed up and given to the customer in front of me. The customer noticed the mix up before driving off the lot and notified the staff. With the current pandemic situation, I was concerned as the order was in the customer's car and handled by the customer for a few minutes (customer had a mask but no gloves). The staff then gave that same bag of chicken to me saying "Dont worry. They said they didn't touch anything." I was thinking I would receive a fresh order. I ended up bringing the chicken home and placing it in the over for a few minutes just for peace of mind. Later I emailed corporate but have yet to receive a response (as it has been two weeks already). Giving 2 stars based off the experience.. ..but the chicken was delicious. read more

The government just opened the stores. It says they stay open until 10:30pm. Upon arrival at RH drive through the employees sitting on the curb smoking cigarettes saying "all food thrown away" meanwhile you can see all the food clearly sitting behind the counter. The Jamaican female manager did not have the courtesy to even come to the window. The staff was more helpful who came to our car. This is Bergen county a place for service and their service sucks. We drove from Franklin lakes at its only 10:00pm. This location represents the POPEYE's franchise a BAD reputation. Thus Manager goes against what their commercials shows; our 1st and our last time here. No one wants a cigarette smelled chicken sandwich with no mask on the staff or manager! Contactless? I think NOT! read more

We ordered the 10 Big Box that should have had 6 chicken tenders and 4 other pieces of chicken. We got home and there was NO tenders!!! Tried calling the phone number on the Rt.17 Paramus NJ location but no answer...not surprised. How do they even survive with such a low level of service. Never again. read more

We have gone to this Popeyes for years. Now we will not go to this Popeyes. The side orders are now tiny - the chicken sandwich didn't have pickle and the chicken was small. A person working there said it was now new owners. Sad read more

One of my fav spots to stop post giants game Probably one of the most consistent stores in the franchise in my experience. The chicken isn't over salted and its always hot and fresh. read more

I love popeye chickens, and this review is purely based on the store service consistency. All Popeyes store should've tried to capitalize this chicken sandwich craze, but this store just doesn't. A week ago I came on Thursday for lunch. Store was supposed to be open at 10:30 am, it ended up opened at 11:20 am. Came here again tonight, walkbin register doesn't take credit card. If I want to use credit card, I had to go to drive through. And yes, typing all this while waiting in drive through. Step up Popeyes! read more

I've been coming to this location for as long as I can remember. Located rite on Rt 17 this location is always busy. My boyfriend and I tend to always order the same thing.. he orders the chicken sandwich with no pickles and I order the fried two piece meal with all legs and a side of fries and a biscuit. The chicken is always fresh and hot and sometimes they even ask us to park along the side to not block the drive thru due to them frying fresh chicken for our order.The fries and biscuit are the bomb, fries have a nice little kick to them and the biscuit is always flaky and delicious. The honey sauce sends that biscuit straight to flavor town when the two are combined. The workers at the window is never stingy with my honey sauce which I NEED in order to enjoy my meal. Love that chicken from Popeyes! read more

Popeyes on Meadow Rd just off RT 17 is our go-to for chicken but I've noticed the quality has been steadily declining and it finally hit rock bottom yesterday (1/3/20). We went inside and ordered a 12 piece with 2 large sides and 6 biscuits. Our order was packed by a guy in a blue shirt (manager?) who gave us 4 wings, 4 legs, 3 small thighs and 1 tiny breast. There was barely any chicken because most of the product was the crunchy coating. The red beans & rice, Cajun rice and biscuits were all excellent as always. We plan to try another location but this one is out. Totally disappointing. read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Paramus, New Jersey

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This restaurant is the most incompetently managed Popeyes I have ever seen. I keep giving them chance after chance but somehow they never fail to disappoint. No more. Whether it is running out of chicken??? mixing up orders or leaving items out of the carry out bag rest assured there will be something wrong. DO NOT give these people your business. read more

Minerva was so sweet and awesome, got the order right and double checked everything, such a sweet heart and really takes pride in her work!!! Popeyes is lucky to have such a committed and friendly employee!!! Food is awesome as always, if you go in and see Minerva, talk to that chick, she is so cool and welcoming, really made my day! (Thank You Minerva if u see this) read more