Very professional and kind person .very organized and clean inside.the people work there are very…read morehelpful.

Robert and the team are so friendly and knowledgeable. I have great confidence in them.read more

this is the best place to get your passport photos taken.,…read moreashley was so patient and so so professional when she took my pictures for my british passport and i was so happy with the results. they are the best! great store as well filled with wonderful cards, and many other original gifts. will continue to go there in the future for other items. wilma g.

Had such a good experience here today with a young woman who notarized a couple documents for me…read more It was quick, professional and a great fun and pleasant atmosphere . I got the vibe that the two people working there actually like their jobs. Even when store being close to closing they did not make me feel rushed what so ever. I'll definitely use them again.

Excellent service. Staff was friendly, nice and competent! I would definitely come again.read more

Our family has used this UPS Store as our central spot for a few years. The place is always super…read moreclean and organized, which makes it easy to feel comfortable when we're there. The staff is incredible and goes the extra mile to help us. They will open another register if they see a line forming, which is great for avoiding the wait. We love how detail-oriented and friendly they are when dealing with customers. Esmeralda and David truly excel with their outstanding service. They greet each customer with a smile and are exceptionally patient when assisting customers who struggle to pack or locate their Amazon orders. Our experiences at other UPS stores have shown a stark contrast; those locations often ask customers to step aside and sort things out on their own. Here, however, Esmeralda and David ensure that everything is packed perfectly for UPS pickup, leaving no detail overlooked. Thank you for always helping us out with a smile

I do my amazon returns quite often and I love it here. I don't come back just for the convenience,…read moreI come back for the staff. David especially, always makes my day. Ive had a great experience here every time. I am in and out within 5 minutes. It is very quick and efficient. The staff is so welcoming and friendly which makes the experience so much better.

Waited for the 2 workers to finish whatever they were doing for almost 10 minutes standing there…read morewithout a line. They could've helped me first but instead made me wait 10 minutes for a quick drop off. They both looked like they don't want to be working there. Sorry but that bad customer service.

I had a great first time experience here right before Christmas in 2024! I needed to do a return of…read morea heavy item I had in my car, but needed a bit of help. I walked in and was greeted, which can be rare these days! I told the employee how I was still recovering from neck surgery and needed help lifting the return out of my car and he gladly went out and got it for me. He was so nice. I'm not sure why I haven't been here. Maybe because I love a couple of miles over in Westlake Village. I'll definitely be making this my go to spot in the future!

You should probably change your online hours to reflect your actual store hours. Pretty frustrating.read more

Thank you so much for all of the help Tigran! The owner is so professional, hilarious, and very…read morepatient. We're so lucky to have an Anypostal within our community who has so many tools at their disposal! From notary to fingerprints! Thank you again!

Great service, quality and value. They have notary there, able to fax, copy and soon they will be…read moredoing passport. Love these guys, always great customer service and always a smile on their face!!

Went to FOUR different listed notary publics that are listed to be open along Ventura Blvd between…read moreYolanda and Louise and they were all closed, despite the listed business hours on the internet. The last of the four happen to be located a couple of addresses next to A1 Copy Service. So glad I happen to look over and saw the word "notary" at the front. And the door was open. Very cheap and fast notary service. Friendly. No line. I cannot emphasize enough that this place is OPEN during the posted hours. Very important when you're trying to get papers notarized -- It would certainly save you an hour or two of trying to find a notary CLAIMING to be open. BTW, they also have shipping and packing and mailing services.

These people are the worst! When I signed up they were a 24 hour access spot but then half way…read morethrough it they stated due to security and safety, needed to make it regular biz hours . When my year was up, I went to turn in my key and took in the paperwork for them to forward my mail for 6 months (which is their obligation per postal code at my expense ) and the rude guy which works there basicly told me to f myself. "It's not our policy" he stated. Buddy it's the law, it's youur obligation , "sue me" he said. I'm too busy to go file a formal complaint with the post master but I would strongly recommend to steer clear of these guys.

Consistency is important when it comes to customer service and Jimmy at this UPS Store makes it…read morehappen. He is helpful, polite and all about customer satisfaction. He patiently teaches his customers how to use the UPS self service package check ins as well as patiently answering customer questions. Thank you UPS Store for being here and for this most valuable employee.

This worker Jimmy was hostile to me the owner John told me lies after lies I experienced…read moreunacceptable bad behavior over there

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

Great customer service. Heather is such a terrific owner. She absolutely provides wonderful her…read morecustomers. Highly recommend!

Okay what a great little local gem that I'm sorry I've overlooked. Sometimes places just don't…read more"stand out" to you for whatever reason and I've passed by this store for years not giving a real thought to what they were. Coincidentally I found myself in this shopping center doing some of my usual errands and the word postal caught my eye. I knew I had to go into the post office later in the day but when I found them I was eager to check them out. Postal junction is clearly what it sounds like - a shop to meet your mail needs, purchase supplies and shop for obvious items like stamps, cards, mailing boxes etc. I came in around lunch time and I was the only customer. A total breeze. I'm always waiting in long lines at the post office to get my refill of stamps or usually forgetting to ask for them when I'm at the few big grocery retailers who will sell you stamps. I can't tell you how much nicer it is now that I realize they are here just to stop in my for my regular stamp sleeve purchase. Being the only customer the cashier rang me up right away, was nice and I was on my way. Can't tell you how much nicer and easier this experience was now that I know I can come here to mail off some goods and buy my stamps. I'm sure all of the locals and neighbors know of this spot but if you are like me and had overlooked them, look no further because this is such a great local postal store. Easy in and easy out.

I've used this location for years. They've always been nice to work with. I used their PO box for…read moreabout two years for some things, but let it lapse a couple of years ago. The owner has always been pleasant to work with.....until the last time that I was there. I assume that he was having a bad day, however, he made it clear that I was not welcome to come back without stating this directly. I sometimes I ship out things to businesses that will be returned to me. Because of past problems with this location I am extremely careful to ask them to put my name AND address as the shipper, so that it is clear that I do not want the shipment going back to their location by accident. This time the person that I did this through forgot and put MY name on the shipping address but Postal Junction's address. I contacted the company that i had shipped the item to and got the tracking number for the return to me and discovered that it was being shipped back to Postal Annex. Okay mistakes happen. I tend to not get too excited, no one's perfect. The UPS tracking number said the return package would arrive at PJ between 1:15 and 3:15, I showed up at 3:10. Alex wanted to charge me $5 for storage. WHAT? I told him that i had been very clear when sending the package out that I DID NOT their return address as the shipping address so as to avoid problems. He did not care, and was loudly arguing with me while his customers just looked on. I understand that people need to make a profit. But I also understand good customer service. Finally in a fit of irritation, he loudly proclaimed, "Okay take it" (without paying him his extra profit of storage $5 charge). If he were desperate and had kindly said "I need $5 it's a very bad time for me right now," then I would have given it to him, no questions asked. He does make money from UPS also and I always wanted to support him based on past business with him. Because of that past I give him two stars instead of one star But as I said, I know that I am not welcome back there.