The guy (sorry, I didn't get his name ) that took my passport photo was very patient with me. He…read morelet me retake my photo and I was able to choose the passport photo that I liked. The whole process was pretty quick, Thank you!! Passport photo $14.99 plus tax Passport photo and digital $24.95 plus tax

Excellent service from the staff especially from Emily…read more They helped me ship my document as it was my first time to send to the Philippines via FedEx.

I had to visit this location 4 times in 1 week for returns and notary services. Each time we were…read moregreeted when entering, even when busy. The staff was sure to acknowledge all patrons and the pending wait time. Amber assisted with the notary services and was great! I look forward to patronizing this business whenever the need arises.

I strongly advise against returning items at the UPS location in Castro Valley. I had a very…read morefrustrating and concerning experience there. I returned multiple items, but Amazon only showed that half of them were received. When I contacted Amazon support, they confirmed that only part of my return was processed. Even though I had my receipt and provided the exact return location, they said they had no way to verify the missing items or investigate further. As a result, I was never refunded for everything I returned. Based on this experience, I highly suspect that items may be going missing at this location, which raises serious concerns about how returns are being handled. Management should take this seriously: improving monitoring and oversight of the return process could help prevent situations like this and protect customers. Please be cautious if you're considering using this location, the receipt alone may not be enough to protect you.

I like the UPS store and the reason I do !!!…read more They are Extremely Knowledgeable about Shipping and Logistics!! I had a I Phone I had to Return to T Mobile!! So I went to this UPS Store and they had me in and out in 5 minutes!!! Customer service was Excellent and Friendly!! For all these reasons!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!!

Update - I got a response from the store manager. This…read morereminded me to check on my Amazon return. My returns didn't get processed until it was escalated. This surfaced more issues since I didn't get a receipt for the tracking info when I sent out my returns at this site. The manager that sent me a message said that the employee was new, so I spent a few minutes researching into other reviewers. Similar event happened to others... 1 year and 3 years ago. Regardless how new the employee is, I was not the only person dealing with an unhappy employee or the business culture at this site.

Young African American gentleman was professional, efficient, and courteous. He got my Amazon…read morereturn does within 1-2 minutes. Shoutout to him! I highly recommend this UPS store for level of efficiency!

I've shipped using the exact same box at this same UPS location multiple times before without any…read moreissues. I've also used the same packaging successfully with USPS, FedEx, and DHL, so I was surprised when I was suddenly told that my package "wasn't a shipping box" because it didn't have a certain certification marking on it. The confusing part was that the employee still accepted the package "this time," which made the interaction feel inconsistent and honestly came across more like an attempt to upsell packaging materials or services rather than an actual shipping requirement. I completely understand wanting to make sure packages are secure, but clearer and more consistent communication would make for a much better customer experience.

Have you ever gone into mailboxes 580 at 4061 E. Castro Valley Blvd. 94552 (510) 581- 4755 for…read moreoffice supplies, cards for all occasions, faxes, emails shipping needs. I have. They even helped me find my cell phone.

So very helpful. Highly recommend. Efficient and pleasant…read morestaff Convenient. Lots of parking.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

We have been using Copy Pacific for over 15 years to create our flyers. Jay has consistently…read moreprovided excellent service, helping us receive high-quality products in a timely manner. We are pleased to support a local business.

This place is awesome. You can get T-shirts made copies faxes check your emails on their computer…read morealso computers to use if you need to handle other business if you're not able to use a computer at your home, the owner/manager is super friendly kind always willing to help and they also make calendars T-shirts. Whatever check them out I've been going there for quite some time, but I haven't been in yet for the new year they were doing some renovating. They might've moved across the street for now but check it out. The prices were pretty cool. The value wasn't too expensive but you know new year might be some new prices so check it out.

Debbie, the store manager is always so kind and patient when I patronize this location. Quality…read morecustomer service goes a long way!

FYI.... They don't do poster printing here. Waste my time.. I should have called to ask before…read morecoming

I would give the Store and its Staff 5 stars because they are very pleasant, efficient and…read moreknowledgeable. I have used their Notary, passport, packaging services and have been very happy with them. I do subtract 1star because of their affiliation with UPS. I have had many problems with UPS; missing or delayed deliveries, useless online and phone customer service, damaged package, etc. I know these people are caught in the middle but they do represent them to a degree.

Went to drop off a package and clerk didn't even help me. She went on to help the customer that…read morecame in behind me and totally ignored me. I then realized that I could scan my own package in and that is what I did. The girl was totally useless and has tatoos all over her arms. If you see her, she won't help you.

We received exceptional service from Minuteman Press. My 61 year old sister-in-law died suddenly…read moreand we needed to have 200 obituaries printed in a rush. Minuteman Press produced the obituaries on time and improved the quality of the desktop publishing. They are true professionals who offer their customers an excellent product and outstanding customer service and are also very compassionate people. I highly recommend Minuteman Press for any and all projects required by your organization.

Something rare and important that happened here: They answered the phone. When you're looking for a…read morevendor for a job and calling half a dozen places, the one that answers the phone is almost always the best one! They greeted me as soon as I walked in the door, gave me fair quotes for my business cards, and had them done in a day. Quality was great.