They did an excellent job for me!…read more They boxed and shipped my large Trip Tych picture, with a deluxe Koa wood frame. My daughter wanted this Lahaina land and sea seriograph in her island home. They double boxed it with special protection and sent me a picture of their work. This Trip Tych was to big for me to handle so they arranged a pick up. After boxing it they shipped it via UPS. It arrived in great shape. Their communications were above and beyond any business I've dealt with. I knew my art work was being taken care of. R. Brown

I wanted to ship a set of glass dishes and matching coffee mugs to Hawaii. Maria, at Box World,…read morepacked all into a cozy box with lots of padding. Six days later, niece received all glasswear without one chip! Not my first visit to this business. Highly recommend using Box World for cardboard needs.

Great experience with Mo. I used print and go but needed a photograph printed on a high quality…read morepaper. He spent 15 minutes finding different options and printed it out for the price of $5.

I come in here probably on a weekly basis for my printing needs. The staff is very knowledgeable…read moreand friendly. The store is always clean. And it's never too packed.

Customer service at this store has been excellent--Prity, in particular, stands out for her…read morehelpfulness. They offer a wide range of services that might go unnoticed, including printing banners for marketing and events, posters, and even custom T-shirts. The print quality is impressive, and the turnaround time is quick. I ordered a banner and had it ready for pickup within just three days. It was also surprisingly cheap, especially for the quality

Yes - consistent good customer service. Easy drop off and close to home. I haven't tried their…read moreprinting business yet - but it seems convenient.

I'm here all the time shipping out items for my business, and this spot is easily the best in the…read moreBay Area. The staff is always super quick, organized, and helpful. I also do Amazon returns here, which are very easy and fast to do. They have self-checkout, but the staff is easily as awesome. Ammara, Carlos, and Fausto are always willing to help and make the whole process smooth. Definitely my go-to shop!

Carlo and Amara were fantastic in helping me get some printing done. Not sure if they realized I…read morewas in a hurry because I tried to be quiet and patient. But they stayed on my project while politely but efficiently handling customers who came in. I thought of this as just a UPS store but was happily surprised by how efficient they were in dealing with my print project. Got out on time with a quality job done. Thank you guys. .

Wow! Anthony is AMAZING. What a great help he was in tracking down a missing mailpiece. He checked…read morein with me as we sought to resolve the issue and remained on top of it until it was sorted. I haven't had great experiences with the main P.O. downtown, so I had pretty low expectations, but they had me covered.

What a great store,friendly staff,fast service all your shipping needs and services really…read moreimpressed will definitely return!!!

We needed a notary on short notice over a weekend, and our neighborhood Postal Annex was there to…read moreprovide the service that we needed. While their hours are reduced on a Saturday closing at 2:00 p.m., I was able to get a quick confirmation of their service and opening hours with a quick phone call, and when I arrived service was immediate and friendly. I even got to take advantage of their Yelp notary service coupon which made it a great deal with pleasant customer experience. I highly recommend this Postal Annex for notary service.

I recommended this place to my sister to complete her live scan for a job offer. After weeks of…read morewaiting with no results, we contacted the California Department of Justice (DOJ) and the Capital Live Scan Support Team, only to learn that the delay was due to an error by the staff member from Postal Annex who failed to submit her live scan. We had to call the office three weeks later to have it properly submitted. This mistake could have cost my sister her job. I strongly recommend going anywhere else to avoid a similar experience.

Amazing customer service! The guy was super sweet. I went in to ship a large package and they were…read moreable to do it no problem! Excellent prices as well.

Always excellent friendly and professional service. Been helped by various staff members and always…read moreimpressed by their fast and efficient service and helpfulnes. My Go To place for their selection of services..z

Since the new management, the service at this location has skyrocketed. I've come here probably a…read morehundred times to return packages for amazon. The two main employees are delightful. It is a real pleasure to do business with this company.

Usually I have great service doing my Amazon returns here and they were always processed promptly…read more But the last I was there, not so much. When I arrived, there was a person ahead of me that was being assisted by the female front associate. Which that same front associate directed me to use the self service station across the counter. Don't get me wrong, the self service was efficient. I just don't know how or when the rest of the return process goes once you drop the package in the basket in the station. I say that because in the Amazon return status, it kept saying to drop off my package to this UPS location. Normally if I did it at the front desk, return status would already be in process within a day or two. But this last time took about a week.

I went to the store on a Sunday at 2 PM. The sign says open until 3 PM. The Yelp says open until 3…read morePM and Google search also says open until 3 PM. The store was closed at 2 PM. I had a return and it had to be returned today .Now I don't know what to do and I don't think this is good business practice.!!!

Horrible customer service by one particular employee. I…read moreshipped a very important doc here thinking UPS would be better and more secure than USPS . . . NOT! Long story short is UPS could not find the address and shipped the doc package back to this store claiming insufficient address information. I showed the clerk a Google street photo showing the address was clearly visible but she refused to help. Wanted payment for a reshipment. I told her kindly FU and went to USPS and mailed the doc package which was delivered in two days with no problems and at 1/3 the cost. Exact same address. So yes a UPS FUBAR but no help at this store. I will never do business here again.

Review is for Travis:…read more He was so so helpful and amazing customer service. I definitely will be back because of him. He helped me carry my 50 pound box from my car in the store and then helped me measure it for shipping. He was smiling the whole time and helping multiple customers. 100/10 employee!

Excellent friendly quick service. Went for a quick notary. I was in and out in just a few minutes.read more