This was my first visit and the guy behind the counter was really nice and made me a bomb sandwhich. I got the skinny pair (the hammie and chicken noodle soup) and it was really great. Guy behind the counter also let me know it was Free cookie Friday, I was way happy. read more

First visit. Unimpressed. A little overpriced compared to other sandwich places in town. Guy at counter said if this is our first time it will be "life changing". Not so. Not a lot of variety and what sandwich shop doesn't have vinegar??? Mac and cheese very bland. I'll stay a fan of Jersey Mike's!!! read more

I love this place. They're consistently good, and the concept would fit more a thundercloud subs than a subway with everything being fresh and actually good. I love the options they give you with the menu, and their custom Mac and cheese is so good! I usually get the grilled chicken and cheddar with a pickle and avocado, but they have something for almost everyone, and their shakes (served with a tiny cookie on the straw) are pretty great too. read more

Stopped for a late lunch with my better half today. Never been here. Ordered a chicken cheddar sandwich and a cup of mac & cheese with bacon on it. I am pretty sure I could eat their Mac & Cheese every day!!!!! It was hot, fresh & delicious. They get deducted a star for the cleanliness. Many tables were not picked up. I do like the low key atmosphere and that they have a patio. We will definitely be eating here again! The guy even hollowed the bread out of my sandwich so I wouldn't get so full. Nice of him to offer. read more

Tried it for the first time after hearing such good things. Ordered the pizza sandwich. Apparently they ran out of meatballs, but instead of letting me know so that I could maybe order something else, they just left them off my sandwich and didn't say anything. That's not cool, won't go back. read more

I am a sandwich guy. Big time. So when I saw this place next to Santikos Palladium, I thought it would be good to try it before seeing Logan. Personally, I was very disappointed. I ordered the Pizza Sandwich and talk about a let down. Uncooked mushrooms, bland marinará sauce, very little meat considering it was supposed to have three different kinds. It was bland. Bland. My son had The Wreck, which wasn't bad (but also had no personality) and my wife had the Mediterranean salad. They were both satisfied with the food, but I'm not gonna go back. Very few sandwiches on the menu. They ones they do have are made better at other restaurants. I just don't think these guys are inventive enough to attract folks. Mediocre sandwiches aren't gonna cut it. read more

This little sandwich shop at the Rim provides some decent sandwiches, soup at a reasonable price. Wish they had a little better choice on what to add, but sandwiches are hot..and quite good. A nice place to grab a bite after a movie at the palladium. read more

If you want a well built hot sandwich this is the spot. Clean and friendly. Fresh ingredients and the hot peppers is a must. The location has shakes and ice cream too. Would have thought potbelly would be pricier than other franchise sandwich stores, but it's surprisingly inexpensive. read more

We chose potbelly for dinner tonight because we always love the food and it's very fast for a busy Friday at the Rim. It was great as usual but the new Manager MIKE made it even better. He was very personable and seemed to really love his job. We will definitely be back and we hope to see Mike again. read more

I've had Potbelly Sandwiches in other cities, but this was my first time trying it here in San Antonio. This restaurant is right next to Tiago's Cabo Grille at the Rim across from the movie theater. The parking is limited directly outside of the restaurant, however, you can also park in the movie theater parking lot. When we arrived for a late lunch there were a couple of families eating lunch out on the outdoor patio. The interior is very clean and has a lot of nice San Antonio related decorations and photos. My boyfriend ordered the Wreck sandwich and Broccoli Cheddar Soup and said both were very good. I ordered the Mediterranean Chicken on flatbread and the Classic Tomato soup. The soup was a bit spicy for my taste, and the sandwich had way too much hummus. Also, the artichoke hearts that they put on the sandwich are very large, I think it would be more appetizing if they were cut up smaller. On the plus side, their multigrain flatbread itself is very tasty and the hummus has a nice flavor. Our total including drinks was $25, so it definitely wasn't the cheapest meal, but the ingredients wee quality and I'm glad that we tried this restaurant. Given our experience, I would definitely like to try this restaurant again. read more

Best sandwich I've ever had. I bring friends from work and they agree agree. I started eating Potbelly's 25 years ago in Chicago. I can't understand any bad reviews. Don't believe it, this is the best! read more

I'm giving this place 4 stars only because in general I like Potbelly Sandwich Shop. But really for this past visit my sandwich was ok, around 3 stars. I got the italian which had pepperoni and meatballs, but somehow it only had like 1/2 of a meatball total. It was a little bit odd. But it was still pretty tasty. My hubby got the "Wreck" which ended up being awful because when he asked for mustard they smothered it... and he only ate half of it and couldn't even stomach anymore. This is a negative review but they really do have some delicious sandwiches - hopefully next visit will be more on par!! read more

Best sandwiches I've had at any of the popular chain sandwich restaurants. The wrecking ball and the Lucky 7 are the best, get all the toppings! So good, they have brownies and awesome cookies, some different chip and drink selections also read more

I had lunch at Potbelly..It consisted of mac and cheese with bacon add on,tortilla soup and salad..The mac and cheese was pretty good..The mediteranian salad was ok;nothing special..the dressing was very bitter..The tortilla soup was the worst I've ever tasted..It was not broth but some sweet brownish gravy like fluid.. It was thickened with corn or potatoe starch like a chinese hot and sour soup.. Their sandwiches may be great but I didnt try any..I wont return.. read more

Similar to nearby Cosi, they are pretty good. Did not notice anything special or different, but there sandwiches were fresh and good. Tried the Mac n Cheese with bacon and it was good. The best part was the brownie cookie. It was so good! read more

Great sandwiches and soup! This is our second time here. We have found our new favorite sandwich shop!

Very good customer service. Made an excellent sandwich and just downright amazing. Thank you guys I will for sure be back

AWESOME place!!! Food was great. Mac N Cheese yummy!! Fabulous staff. Very friendly and helpful!!! Definitely will be back!

Bland, bland, bland. Basically a Subway without the flavor. Menu board hidden in corner behind large metal vent. Can't see from anywhere else in the line. Clueless employees keep asking what kind of sandwich you ordered because they can't id their own sandwiches. read more

Sandwiches are soo great here. Very friendly people too. They ran out of the oatmeal chocolate chip cookies that are so delishes there. So they told me they would hurry and make a new batch for me while I ate. Most places don't care if they are out. But I really felt they went out their way to make me happy. read more

Great sandwich! Great service! My wife got a turkey sandwich with Swiss and she added avocado, she said she was excited that it was fresh and cut right in front of her. I had the Italian and must say it was one of the best sandwiches I've had. The staff was pretty helpful and very friendly. The inside of the restaurant was clean and neat considering it was right after lunch time this was nice to s Definitely recommend and will be returning. read more

It's pretty pricey for a good not great sandwich. There isn't anything wrong with this place but there isn't anything great about it either.

Potbelly's reminds me of college days. I went to a college town & that was the place to be. I went there after 8 years. The place has some good healthy menu now. The sandwiches are good & also toasted. The ambience Is pretty good too. Welcome to San Antonio. read more

We had a wreck and an Italian. Both were delicious and the people working and I'm assuming the owner were incredibly nice, helpful and took their time in asking how our day was going. We even got an extra cookie once we sat down to eat. :) read more

Here for a convention and went looking for a great sslad. Terrific salads! Went two days in a row. Definitely worth the price.