The food was incredible and the service was immaculate. We got our food quickly and were able to eat a delicious meal in a cozy, comfortable environment. Highly recommend this restaurant for any quick on-the-go lunch or dinner. read more

Potbelly is like an upscale version of a Subway. But with toasted sandwiches. I had roast beef and cheese all toasty. Service was fast and their cookie they gave me was yummy. Glad this was next door to my hotel. read more

A very standard Potbelly experience. You know you are going to get a decent sandwich or salad here, but nothing to rave about. They do get slammed at lunch time with all the office traffic and often fall behind on orders. Staff could be friendlier, but I get they are busy during the typical times. There is some seating inside, but this really is more of a takeout location. read more

About a 1-1.5: After running an errand in the area, I noticed that this Potbelly was located literally a block away - I ordered my usual of the Chicken Salad sandwich; unfortunately, they skimp out on the protein and loaded up only on the toppings. Staff are fine - there are seating inside as well as some tables located in the front for those who prefer al fresco dining. Metered parking can be found in the area. +less protein, more toppings +metered parking available read more

Potbelly - Sandwiches Near Me - Washington, DC, District of Columbia

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Potbelly has decent sandwiches. I love having cheese melted on a veggie sandwich. The soups are a nice touch.

Decided to try the sandwich and soup combo for lunch. The toast beef and provolone sandwich with the works was great but the pot pie soup was out of this world. Service was friendly and fast, prices reasonably, menu selection good and dine in area nice. Overall, experience was very good. read more

Potbelly - Sandwiches Near Me - Washington, DC, District of Columbia

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I came here a few weeks ago after a long morning of touring DC with my bestie from Florida. We both loved the veggie melt sandwich and the hot pepper ranch. The chips were okay, not really my vibe. But it was clean fast service and definitely hit the spot after a ton of walking. Adding this to my list of favorite sandwich spots! read more

Meh. Just a tired location with mediocre food. No fault of the staff. Soup was ultra processed which I suppose comes with the territory.

I had the Roast Beef Steakhouse Beef Sandwich with extra provolone, it was excellent. The service was great. The servers were courteous and professional. They clarified the order and answered questions without appearing to be agitated. The person closing the order did a great job and provided a cup, although small for ice and water. The tables could have been wiped down and I wasn't sure where to throw out trash. Great spot for lunch. They were quick. read more

Potbelly - Side chip and drink. Delicious - Sandwiches Near Me - Washington, DC, District of Columbia

Potbelly is a great sandwich shop and this one is no different. The line moves quickly, food is fresh, and the service is good. If you've not had Potbelly before, grab an Italian sandwich - they are the best on the menu. Be sure to add the Italian seasoning to make it a bit different. Yum. read more

These sandwiches never look like the picture, made for toddlers or weight watchers. As much as it costs.... Feed me Seymour. You should be ashamed! read more

Very friendly and pizza melt sandwich is very delicious. Easy find parking on street on Saturday 11:30 am.

We dined in at Potbelly Sandwich Shop on a Sunday around noon due to no secured brunch plans and limited options near the Hilton Garden Inn hotel next door. We wandered in initially around 10:30 and found that they sell breakfast items, but the options were not available on weekends. The lunch menu was straightforward to me with an emphasis on fresh ingredients. I decided to try the turkey avocado sandwich which had mayo, tomato, lettuce, onions and bacon listed it with it. I found out that they were out of tomatoes once I mentioned a desire for extra tomatoes. This was a little confusing to me since they had just opened, but the sandwich ended up tasting good without it. I paired it with a bag of original Zapp's potato chips. It kept me full for a few hours. Overall, I enjoyed my sandwich and it held me over before going to the airport. However, I wouldn't necessarily come back to DC just to eat a sandwich here. read more

I would give zero stars if I could. The treatment we were given just now was absolutely ridiculous. The workers were extremely rude telling my whole family to shut up and saying we're lying when we went in yesterday to have breakfast and said that in this location they claim to not serve breakfast. Not only were the workers extremely rude telling us to shut up but they also smelled rancid of weed. I do not recommend anyone come here especially families such as ourselves. I even went to show that we could've done a pick up order for breakfast and that is when the worker proceeded to tell me to shut up. Worst customer service i've ever received in my whole life. read more

Potbelly never disappoints, and their tuna sandwich is my go-to! The tuna is fresh and flavorful, with just the right amount of seasoning, and the sandwich is always toasted to perfection. Whether you're grabbing a quick lunch or a casual dinner, the tuna sandwich at Potbelly is a must-try. It's simple, hearty, and always hits the spot. Customer service want too bad as well, they was busy but hire a few more read more

Being at the Courtyard by Marriott choices of restaurants are limited. We stumbled across Potbelly sandwich shop. The workers looks a little less than happy to be working but we ordered anyways. The food was delicious! The bread was warm, the meat was fresh, we were happy campers. Does the place need a good scrub with soap & water? YES. read more

Picked up some takeout this afternoon (10/22/22.) Ordered the avo turkey with provolone cheese plus a roast beef and provolone also. The roast beef was cooked all the way through; which I love and kind of reminded me of a cheesesteak inspired sandwich. I noticed they have lots of variety and also staple sandwiches on their menu . The sandwiches are delicious!! And I absolutely love their store motto: "GOOD VIBES. GREAT SANDWICHES." read more

Potbelly - Avo Turkey & provolone cheese on multigrain bread. - Sandwiches Near Me - Washington, DC, District of Columbia

Ordered Avocado Turkey sandwich on multigrain, and one on a flatbread. The flatbread was not toasted, which was surprising because I assume all potbelly sandwiches are toasted. Order was ready on time and I have not had this issue at other locations. read more

Potbelly - Avo Turkey on flatbread...not toasted - Sandwiches Near Me - Washington, DC, District of Columbia

Great sun shop wit a friendly staff. I ordered the avo Turkey and I added bacon. It was good but after getting halfway through the sub I noticed they didn't put any avocado on it. Outside of that big mess up they would have been 4 stars. read more

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I'll be honest. I swore off Potbelly ever since I got food poising from them 3 years ago. Today I had a taste for a sandwich and decided to try them again considering this is in a completely different side of DC. I must say I wasn't disappointed! The staff was super nice and although I visited during the busy lunch rush, the staff did a great job of keeping everything moving. They do have tablets to help take orders ahead of you reaching the sandwich making area. The staff working behind the scenes were very fast and accurate. They also had wonderful customer service skills. I was in and out in a flash. They do offer mobile ordering to this is an option for those not wanting to wait. Overall this location probably has changed my mind about Potbelly. I give it a thumbs up! read more

Potbelly - Inside - Sandwiches Near Me - Washington, DC, District of Columbia

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Nice location- it's across the street from my workshop. If you plan to visit during lunch time, make sure you in quick or order ahead the lines gets very long, but the service is faced and not bad at all. The food is good, I usually get the chicken club. Very regular ambiance, nothing special, grab and sit or you can go. read more

Just moved from the west coast and had never heard of PotBelly before coming to DC. When my partner suggested we eat it for lunch, I had assumed it would be a subway kind of sandwich. (No hate - I like subway, but it does taste like fast food) I agreed and we went over to order our food. When we walked in the first thing I noticed was the art and stories decorating the restaurant. I really enjoyed seeing the history of Potbelly on the walls of the because I feel like it took me through a story and made me feel welcomed. I ordered the Italian sandwich under the Toasty Sandwiches section. When I opened it up and took a bite, I have to say, I tasted much fresher than a fast food sa which place like subway! Although I'm not much of a Sandwich enthusiast, I genuinely enjoyed the fresh lettuce with the Italian meats. Pretty great sandwich and the decor adds a great touch to make it feel nicer when you walk inside. Recommend for when you feel like eating sandwiches! read more

I hate that this location is the closest one to me, because this place is absolutely nasty. Employees are unprofessional...carry on inappropriate conversations in front of customers. Even worse, they leave cleaning equipment out right next to the food that is being prepared. I even took a picture of it while I was waiting on my sandwich. The management at this place clearly doesn't give a crap about customer service. If anyone gets sick, I seriously hope they sue. read more

Potbelly - Dirty cleaning equipment next to fresh food - Sandwiches Near Me - Washington, DC, District of Columbia

Friends, Hubby and I were looking for lunch and found this shop. We were greeted with a big smile and hello from Cassandra. We were happy that they also had a breakfast menu. The food (especially the bread) was good. We returned the next morning for the breakfast and received another warm greeting from Cassandra. The breakfast combo and baked cookie and cakes were good. Cassandra really adds a warm welcome and a great asset to the store. She makes you feel like family. read more

Went here as a last minute decision and it was excellent. The food was very good. I had the Pizza Melt and it was very good and filling. The service was very fast and was willing to add on an extra item. The ambiance was very pleasant. They had nice music and the decor was fun to look at. read more

While visiting our nation's capital, I happen to stop by potbelly Sandwich shop and in my opinion this was a gross mistake. I had a original wreck which was a pretty good sandwich. I also had the mac and cheese but they should have called it mac and cheese soup sitting there. Trying to enjoy and digest my sandwich two employees. Had a argument with very loud voices but no violence. It took away the eviance of my meal. Could not eat it fast enough to leave this establishment read more

I like what I have had here, but the meat ratio could be better. The food is tasty though and the staff is friendly. read more

I was the only customer in the store at 11:30am and I now know why. if you don't know the process for getting assistance on the staff's terms, you aren't welcome and seen as an inconvenience. When I arrived, one employee was having a screeching laughing jag with some random person, and I stood under the orders sign in front waiting for one of the eight staff to notice me. they were busy preparing takeout and I could be patient. Finally, someone harshly told me where to to order after interrogating me rudely about why I was there. not a Can I help you? Someone finally deigned to take my order, and I was waived on further, again no instructions. I went to the cashier and was gestured at to come back and tell them what I wanted on my sandwich. I told the employee the first ingredient, but I guess I mispronounced "pepper" because she just said "hub, what?" I left, but not before being scolded by another employee about not doing right and how am I supposed to know you don't know the process. I usually order lunch for my team for delivery about once a month @ $400 a pop. No longer. Too bad. Just hire people with basic manners. It's a good investment. Eight staff on one customer, and they blew it. And blamed me for it. Unbelievable. read more

Great sandwiches, I wish we had one where I live. The wreck is a classic and the new cubano is very good.

If you want a roast beef sandwich, skip the "mystery meat" from the "eat fresh" place and come here. Get it toasted with provolone and everything but mayo and you'll enjoy your lunch. Portions are okay for the price and this place can get packed at lunch so you might wait a few minutes but the line does move quickly. read more

Potbelly - Regular Roast Beef on multigrain - Sandwiches Near Me - Washington, DC, District of Columbia

I'm visiting with my fiancé and in laws. I'm from New York and they're from London. We popped in here for lunch after a horrible experience on the Acela and having just checked into our hotel. It was roughly 1:30pm. Their menu is great and I was torn between the pizza melt and the Italian. My in-laws ordered those so I was covered and then my eye caught breakfast sandwiches. I look down the menu and there it is, bacon egg and cheese. I'm a New Yorker!! I can get these 24/7. I stupidly went to the counter before my fiancé said "they may not be serving breakfast anymore " I then asked the gentleman behind the counter and he did in fact say breakfast was over. Not just a little over. It ended at 10am! Like old school NY McDonald's breakfast. Well this sweetheart of a man said he'd make me one if I wanted. He'd make any one of us one. I'm in the face to face, customer service business. I'm so sorry I didn't get his name. But I really appreciated going above and beyond on a day that really didn't start off on the right foot. read more

Good sa which shop, classic chain. Great options. Always get the spicy peppers! Never too busy

Bomb food I always loved potbelly over subway but today the food was fantastic! So I went around lunch rush and when I say they was packed they was PACKED! It didn't stop me I stood in line and the line moved fast. The customer service was so good the only thing tho I wanted a skinny and they end up giving me a original but that no biggie more food for me ! All in all if u want a nice hoagie and too lazy to go to the store like me go here I promise u you not gonna regret it ! read more

Excellent sandwiches and excellent for catered lunches!! Thank you potbelly, I will definitely use you again!

I really like Potbelly but today the lady making the sandwiches almost made me leave my sandwich on the counter. The guy taking the order and preparing the sandwich was fine but the lady who was making it after it comes out the toaster was very rude to me. Usually they ask you what kind of sandwich you have to confirm the correct one is out of the toaster, but she didn't. She just held it in her hand and looked at me. Never asked what I wanted, so I just told her to put "everything on it". When she was done she just handed it to me, no thank you or have a nice day, nothing. And then I heard her greet the next customer. Not sure if she's confusing me with some other customer because I only come here once every two weeks or so. And she's usually on the register and I don't recall having an issue prior. While waiting in line to pay for my order, I honestly thought about just leaving the sandwich and looking for somewhere else to eat. But I didn't. I just shrugged it off as maybe she's having a bad day. When I got back to my office to eat I noticed she barely put anything on the sandwich. Only two slices of tomato and the one slice of pickle that was mostly skin, and hardly any hot peppers. I'm on my way now to take it back and complain. If this was her way of telling me I'm not welcomed then I'll take it. I won't ever be back to this location to spend any money. read more

I arrived about 6:30 and they close at 7. I was suprised to see all the chairs in the tables and the rugs hung up already. I had to ask if they were still open. I decided to eat outside since they looked like they were ready for everyone to leave. At 6:55 a lady was knocking on the door begging then to open up so she could buy a cookie. I recommend not coming close to 7... You might not be able to get in. The staff was very friendly and efficient. I highly recommend the chicken pot pie soup. It was amazing. I will definitely come back! Just maybe a little earlier next time! read more

First time we tried to come here 15 minutes before closing l, they said they were closed. This time, we placed an order online 25 minutes before closing, when we came to pick it up they said they were closed. We said we were picking up the order - they hadn't even started making it. Never coming here again. read more

This was an excellent experience the entire staff was bubbly and friendly very accommodating and moving at the speed of light! My food was hot and perfect I really thought it would take forever because all of the government workers from the surrounding buildings are on break at the moment but I was able to get what I needed in less that 3 minutes!!! The staff here is awesome they were so friendly and polite 10/10 recommend read more

Potbelly - Long line fast service! - Sandwiches Near Me - Washington, DC, District of Columbia

Average Potbelly experience, nothing to write home about. I don't remember how we wanted into this one, but I feel like the standard Potbelly sandwich is no longer as filling as it used to be. I know you can get the biggest size, but what good is a regular if it won't fill you up a regular amount? Anyway, nothing too much to say on the individual level for this place. They took their time in getting to us though there was no one else in the place. I think we walked in when they opened. Maybe it was a lazy Sunday for everyone. Sandwiches were mediocre, had the veggie. I'd prob risk another place nearby when I'm in the area, but honestly there isn't too much in this area which led us to come here in the first place. read more

I've never been here and not had a good sandwich made by helpful cheerful staff! Much appreciated and keep up the good work! P.S. Potbelly hot peppers take a Sammy from good to great! And the milkshakes.....oy vey read more

Potbelly - Sandwiches Near Me - Washington, DC, District of Columbia