Top notch service. Thank you Gibson for making it so easy.

My daughter's car needed repainting. Precision had worked on my cars before so I went straight to them for this work. When I told Gibson I needed new paint on the entire car, he had some suggestions that accomplished the goal but didn't require a 100% repaint. It was straight-up of Gibson to offer these alternatives, saving me time and money. To complete my repair certain parts needed to be ordered from a distributor. COVID has caused many delays, and these parts where on back order. Gibson stayed on it, pushing the distributor and ultimately getting my parts. Overall I was most satisfied and would recommend Precision without hesitation. read more

Precision re-did my front end and it looked showroom new! Quality workmanship and a staff you can trust. I'll definitely be back for all my body needs! read more

Worst Customer Service Ever. I took my Lexus there to get repaired after an accident. They took two weeks to repair my car, each day I had to pay for a rental car. They didn't even contact me to let me know my car was not complete, and I actually went down there to pick it up and it wasn't ready! Then, when they aligned my car the alignment shredded both of my front tires, and I had a flat. The owner wanted me to go to the shop, so he could take a look. Take a look at what? I had to buy two new tires and get my car re- aligned. Lol. read more

I came here for the first time. Looking thru the Internet for best Auto Shops in OC, and obviously good reviews I happen to find this Auto Shop after reading all reviews I went to get an estimate for a small accident I had on my sisters car :( but as soon as I step in there I felt very comfortable with Jason and his wife I knew I was at the right place after talking to them for almost 1 hour lol..... work was fast only a day and recived a call next morning letting me know car was done, car looked LIKE NEW! I was a Very happy customer I will definitely be back, i recommend this place, DO NOT hesitate to come. I had a great experiance at Precision Collision Auto Body Center. Thank you Jason and Family read more

Went here for an estimate for front end damage to my son's Honda. The lady that came out to give me an estimate, I guess she didn't need our business, so she gave me some outrageous price of $12,000 verbally. and told me they take credit cards but wouldn't for this car repair. Why??? I asked, but she just said not for your car. If she won't take a credit card I can't pay in full in cash, so I wanted to then leave especially knowing that the average estimate I received was from $3,000-$3,500, except for Caliber Collision which was $6,000. I had just been to Caliber Collision, and she grabbed the estimate off of the car seat and told me she would be double. She kindly told me the car was worth about $7,000 and wasn't worth fixing. She kindly told me I was in the middle of a rock and an hard place and wished me good luck getting my car fixed and suggested Maaco. I went a block up to another shop, that gave me a written $3,400 estimate, takes credit cards and will have the car ready in a week. With the low miles on the car, and excellent condition of the car, they thought it was worth fixing. She was a nice lady, but if you don't want to fix my car for whatever reason, or give me a written estimate, just say so and don't waste your time or mine and give me some outrageous price. read more

These guys are OUTSTANDING and HONEST! Which is very hard to find now a days. I have a toyota tacoma prerunner with lots of upgrades and i damaged my truck thinking that it was frame damage. I had 2 guys come out and just talk with me and look over the vehicle and they actually found my problem without charging me a "diagnostic fee" that everyone else does. It was very well appreciated and they were very honest and up front with me. Not just out to make money, but doing the right thing. Hard to find this kind of needle in all of the other haystacks. I HIGHLY RECOMMEND! read more

Took my 2008 Mustang in for some damage on the side. I live in a complex with an underground garage and put some nasty scrapes on the side trying to park. A friend referred me to these guys so I decided to give them a try. They were easy to work with, did a great job on my car and I didn't have to pay through the nose. I am always a bit of a skeptic because I have been screwed in the past but these guys were great. I hope I don't have to see these guys anytime soon since that would mean I had a crash but if I do, I will definitely use these guys again. read more

I found this place through yelp. I went in for an estimate and left feeling like a friend. It's a husband and wife team, who are very experienced. I didn't feel like I was going to be taken advantage of, I felt like they were on my side. when all was said and done, my car came back looking beautiful, and ended up paying less than my deductible! Which was fantabulous! don't know how that happened, but I definitely would refer them to anybody! read more

I recently just moved here from Chicago and I was looking for a place to take my car in to get my side mirror replaced. I am very picky on where I take my car for I had "my guy" back home take care of everything for my car that I trusted fully. I called and spoke to Ryan who I could already tell seemed like he knew what he was doing as well as he had great customer service skills. He even quoted me a price that was way lower than what I was expecting so now the only question I had is how it would look when I was finished... Can you say perfect job!?! It looked completely new and the paint job was superb! It looks just like it was when I bought my 2010 Mercury Milan from the dealership new! I am so glad I do not have to look around anymore for my new spot here in California! Even if I ever move closer to L.A., I am still going to always come back here! Thanks Precision Collision! read more

Great owners that respect the craft. They did a phenomenal job on my car and would recommend them to anybody looking for a great body shop that's honest read more

Customer service is great and they are very honest with their services. Once I walked in, within minutes of doing a quick diagnosis of my car, they were able to give me the price immediately. read more

I had a great experience here. My car was rear-ended by someone. I found this place through Yelp and was close to my work. Jason Barry was very helpful and very friendly. He guided me through the process as this was my first accident. Within 2 days, they fixed my car to brand new and I cannot even find one trace of the accident on my rear bumper whatsoever. Everyone was very friendly and courteous at Precision Collision. I highly recommending coming here for all your collision center/body shop needs. read more

Gibson helped walk me through this whole experience. He contacted my insurance company for me and made sure I had a rental car ready to go when I got there. He also kept me updated every step of the way. My car was completely destroyed on the driver side and now my car looks brand new again! Highly recommend this shop. 10/10 read more

We couldn't be happier with the work Gibson and the team at Precision Collision did on our car! Not only does their work have unparalleled quality, but they are so straightforward and honest and have incredible customer service. read more

Thanks Bobbie, Marilyn and the entire staff. We got our F150 as good as new. It took some time for the parts but it's worth the wait. I will highly recommend this company. Their price is reasonable! God bless you all. read more

Nobody enjoys getting in an accident and have to deal with repairs but precision collision made the process so easy. I worked with Gibson and he was so helpful and followed up with me and was enjoyable to work with. My repair was done quick and it came back looking better than ever. Thank you guys for all your help. I would recommend them to anyone who wants good customer service and top of the long service. read more

I took my car to Precision Collision to fix some body damage on my Acura. Gibson was extremely helpful and knowledgeable throughout the entire process. He worked directly with my insurance provider and handled all of the logistics in a timely manner. I was kept informed the entire time from dropping my car off to pick up and every detail in between. Precision Collision did a fabulous job on repairing my cars damage, including replacing a door, bumper and interior damage. My car looks and runs amazing and I couldn't be more satisfied with my experience. Thanks to Gibson, Bobbie and the entire Precision Collision team! read more

Precision collision is the place to go. They do great body work and they also offer interlock service! Jason and Bobbie are great people to deal with. Highly recommend! read more

In my 30 years of driving 30,000 miles a year for business, I have had my fair share of damage done to my cars and I have never had service extended to my as such with Precision Collision. I dropped off my car on Tuesday morning and was to have picked it up on Friday afternoon. 24 hours after dropping off my car to them on Tuesday, I received a call from Precision letting me know my car was finished completed and ready for pick up! They do a fabulous job with repair and matching difficult to match paints. I highly recommend them to anyone who is in need of any auto body work. Pamela Rose read more

I brought my car here after it was scratched from shipping it across the country on an open carrier. Gibson is extremely helpful and went out of his way to help me. I received my car in good as new condition. Great customer service and would recommend to anyone. read more

Bad customer service. Won't honor "totally satisfied" slogan on shop window. Used expensive ($1000), inferior, cheap, embarrassing Fast and Furious HID "ricey" replacement headlights instead of "factory OEM parts" as stated on company Facebook page. When I was out of town, someone smashed into my parked car. Ruined my (rare) OEM JDM one-piece black-housing headlights and front driver-side fender. Prior to work done, I sent email links from US and local vendors that carry replacement Original Equipment Manufacturer headlights from the Japanese Domestic Market. Precision Collision never called/emailed me to say that they couldn't find "a replacement." When I asked why they didn't instead use OEM United States Domestic Market replacement parts, they didn't have an answer. Instead pushed the blame to my father-in-law who "authorized the parts" while I was out of town. To remedy, I asked for OEM replacement parts. Offered to get me a quote. Won't refund, resale, or exchange the crap inferior products it put on my car (nevermind replacing the rare OEM JDM parts I had on there in the first place). So, no, I do NOT want a quote. I want you to fix YOUR MISTAKE and YOUR BAD PRACTICE. And since only ONE of my OEM JDM headlights was broken, I want the one headlight that was NOT broken. Issues: Bad customer service over phone; doesn't honor company slogan or the practices it identifies on its own company profile; scammed and overcharged the cash-paying private party that wrecked my car in the first place; used expensive (4x more than OEM) and inferior parts; has the nerve to ask me if I want another quote. Receives 1 star out of 5 because the actual work performed was merely satisfactory. read more

I cannot say enough good things about Jason Barry and Precision Collision!!!! I took my truck in for an estimate on some front end damage, there was no waiting and the staff was professional and courteous. I received a very fair estimate and approx 2 days for the repairs. I took my truck in the next day and not only did they have the repairs done the same day, THE FINAL REPAIR BILL WAS LESS THAN THE ESTIMATE!!! That is what I call honesty!! The color match was PERFECT and these guys did an impeccable job. These guys will as many referrals as I can send them and have my business for life. read more

This place is great! This is my second vehicle I have taken to this location and I couldn't be happier. I had a full restoration on a 1967 Chevy Camaro and body and paint on a 1955 Chevy truck. I won't go anywhere else.***** read more

I would highly recommend this shop for anyone's collision needs! I took my car in for a hit and run and the gentleman by the name of Ryan was very responsive and informative through out the whole process. He took initiative and set up the rental car and everything for me. My car looks as good as new! Thank you Ryan and staff for making it all happen! read more

I had an amazing experience here and I didn't even get my car worked on. It goes to show the kind of people that own and operate Precision Collision. They were extremely helpful in helping me assess my totaled car and went out of their way to ensure I properly "junked" my car. Ryan's the best! Straight forward, honest and helpful read more

This shop is FABULOUS! Everyone there is very personable and most importantly they do amazing work!! They are honest and not looking to overcharge you. They did a flawless repair job on my cars rear bumper. It was done in a timely manner, and when i got it back they had even washed my car for me! What more could i ask for? I highly recommend this place, and will never go anywhere else! read more

Everyone I talked to was very helpful throughout the whole process. My BMW 640i looks great. I came in for body work but was replacing my tires at the time too. They got my tires changed for me which was super convenient! They even noticed that I needed some clips for my interior and called to see if I wanted them to order those for me too. I would definitely recommend getting your car repaired here. It's a great business with great employees. Their prices are also reasonable and their work comes with a lifetime warranty. Thanks so much, Precision Collision! read more

Took my FD in for frame straightening. Wasn't sure if it was bent for sure but just had it checked before corner balancing again. The guys at precision checked it out for me within a few days and explaned what was wrong with my unibody. I agreed to have them fix the problem and afterwards they showed me pictures of where the damage was and what they did to fix it. It only took them another day and had me back on the street within three businesses days. The guys there are very helpful. If I had to go back for another fix id go there again. read more

The auto collision repair in orange went above and beyond! They had amazing service and was super quick with my repairs! I had checked around and they had the lowest price out of the others I had checked. Very happy. read more

Great body work at a very fair price! I have used Precision Collision twice (to fix a sizable dent, and to sand and paint a scrape). I've been very happy with the results both times. I would highly recommend them. They had the car ready exactly when promised. It's obvious that they take a lot of pride in their work. They are very pleasant and friendly, too. read more

Precision Collision is the BEST body shop I have ever gone to! I am new the area and I found them by chance using a search engine, and I could not have asked for a better experience. The office staff is very friendly and helpful, and Jason Bery has gone out of his way to do everything in his power to help me. Not only did they take great care of my car, but Jason and his crew continue to help me resolve my car issues months after they worked on my car. Definately will be going back (though hopefully, I will never need to). read more

Can't say enough of good things with this company. 5 Stars is the max here although they deserve a TEN!! The damage to the car was bad and now it looks brand new! I was told expect a week for the work to be completed it was done in less than 3 days. The employees are beyond nice and very accomodating, even offered a rental car. When I picked up the car is was vacuumed and detailed. Who does that? I was called each day telling me of the progress and was offered a ride to pick me up.. Pricing was very reasonable and beat out several other estimates, this is the place for your car.. read more

Precision Auto Collision, the BEST auto body repair shop in Orange. I have been taking my cars here for years. My Corvette was in need of some fiberglass repair and Jason was the best at working with my car to get it looking as if it was brand new. I have had other vehicles over the years that have been fixed at Precision Collision as well. They are the very best in auto body repair in all of Orange County. read more

Fantastic shop. Super friendly and proud of there work. Not a better place to take your vehicle too. Very knowledgable and reliable

Work quality is great. Got a little ticked off because it wasn't ready on time but the owner smoothed things out with me.

I took my car in after I needed two different jobs done and I was yet to find a decent estimate that seemed feasible to me. I went in and in a matter of minutes I walked out knowing this was the place I was bringing my car. They worked with me and my insurance in making sure I got a rental for the days my car was in the shop. I had a 10 day deadline and when they almost told me it would take an extra day I was bummed out. They managed to get things in order and ended up getting my car back the day I was originally supposed to, score! Everyone was super helpful and friendly despite the fact that I always called to ask a bunch of question and to constantly check on the status of my car they we're always helpful in keeping me updated and satisfied. I will recommend PC to my friends if they are in need of body repairs. read more

Precision collision is amazing! The office staff and body men are very attentive. They work with my insurance and handled it all. The work on my truck came out better then perfect I was shocked the damaged like mine can look so good fixed! Thanks precoll!! read more

Took my mom's car here for repairs from a fender bender. Damage was fairly substantial PC did an excellent job and surpassed our expectations. They also handled all dealings with the insurance who had under estimated the repair costs. We didn't have to worry about anything. Took the car in and a week later received the call that the car was ready. Highly recommend. If we ever need repairs again we will go to Precision Collison Thank you Jason and your crew. read more

I am giving it 2 star as an overall experience, I would have given a 4 star on the workmanship perspective alone. My experience with the shop was nevertheless a bad one, mostly from dealing with the owner and his family. I think their tech(Jeff) does an excellent job and takes pride in his work but too bad there was seriously lack of communication whatsoever from the owner or his delegated office crew. It started off with fairly simple request to have front splitter and a rear deck lid spoiler installed. Well, this took 2 days to complete just on installation alone (no painting or modification needed). Yeah go figure I was not on their priority list for some reason, the shop wasn't even that busy for the times I went there. Secondly came to find out, the owner actually has a second job(well should I say it's more his primary job) which he does construction work. How I found out? I was not able to reach the guy for 2 straight days, even I repeated told his office ppl to give me a call as soon as he can. What kind of customer service is this where customer has to make 3 phone calls a day to follow up on the status or had questions on the work performed. Lastly, when I picked up my car in the absence of owner of course, his office ppl overcharged me and when I questioned why such a price difference against original estimate, they simply told me I had to talk to the owner, Well shit can I just leave and don't pay you and wait for the owner to show up?? What a ridiculous response that was. BTW I was charged more than other body shops in the same area. It certainly didn't help when his office ppl didn't know how to revise or print the final invoice. Great, I had to deal with bad customer service now incompetent ppl at the office!!!!! WHAT A SHAME, I would have thought they would be the shop that I finally found and trusted, well I will continue my search for better. read more