I don't normally rate a business. Karl was upfront about pricing, He kept me up to date on when…read morehe would arrive. Completed the job quickly. Great job

From the owner: We know how important it is to get your appliance back up and running that's why at Hines…read moreAppliance, we offer same day service to expedite your repair. We back up our repairs with 60-day Warranty ensuring you quality work also we sell washers, dryers, stoves and refrigerators . Hines Appliance works on All major brands Kenmore, Whirlpool, Samsung, Lg, Amana,Bosch, Frigidaire, Sub Zero and more. Give us a call now and receive 10% discount on Labor!

Very responsive! Larry came and diagnosed the issue with our oven quickly, fixed it and gave me…read moreadvice on how to avoid the problem in the future. Hopefully no more oven problems but will use them in the future if needed!

Highly recommend. Made an evening appointment to troubleshoot a refrigerator compressor problem…read more Larry quickly diagnosed the root cause, which seemed very impressive to me. Was able to get the compressor running. I was also impressed with his confidence and experience. The cost of the service was very reasonable. Larry was very pleasant and patient. Looking forward to working with him again in the future. Thank you very much for the excellent, friendly service.

I had a request for a washing machine issue. Steven responded to my request promptly and would…read morereply to my questions within minutes. He came out to my house and identified the issue with my washer. Was able to help identify a proper solution. Felt like a valuable customer and I would highly recommend them to anyone looking to have any home appliances serviced.

From the owner: Rockwall County's Trusted Appliance Repair: Southern Fixed Appliance Repair Experiencing an…read moreappliance breakdown? Southern Fixed Appliance Repair stands ready to restore your home's smooth operation. Our certified technician boast extensive expertise in diagnosing and repairing all major household appliances, from refrigerators to ovens, washers to dryers. We take pride in delivering prompt, reliable, and cost-effective service, ensuring your comfort is quickly restored.

They were on time and there was no guessing when it comes to communication. We felt like we were…read morethere only clients and that our needs were most important. He took his time to identify the real problem, not the problem I THOUGHT it was. He was thorough and very honest. I would definitely call them again. It was a wonderful experience.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

I'm so glad I gave Gudrat a chance! I often take a chance on new contractors with no reviews on…read moreYelp, and this time it paid off big. I reached out to 7 or 8 different people about a noisy refrigerator and sent them all the model number and a video to show them the noise it was making. Gudrat was one of the very few who actually gave me an estimate up front.... something I really appreciate because I don't have time to talk to contractors on the phone. I can't stand when contractors want to charge a fee just to come look. Gudrat gave me a rough idea of the cost right away, ordered the part, and came out on the day agreed by him and my tenant. Even better, I didn't have to get on the phone once. I just gave him my tenant's contact info, and he coordinated directly with them to schedule the repair. Fast, professional, and super easy to work with. He saved me time, money, and hassle. Especially the hassle. I hate hassle!... grrr. This was his first review, but don't let that scare you. He's the real deal. I'll definitely be hiring him again, and I encourage anyone reading this to give him a shot. He's good!

Called these guys out to fix a Maytag Bravos XL that was filling, draining and spinning. It would…read morenot go into the wash cycles. George M came out, not very friendly and a bit difficult to communicate with. Well he got it fixed, we watched it for 15mins. He told me $195 to repair a broken wire. When I went to get the check and came back, now the washer is not working at all. So I ask him how much to make it work, now it is around $500. So it went from $80 to look at it, $195 to Fix the wire to $500 to fix the motor. After I paid him $85 to just leave, I was feeling a bit robbed. Of course I can replace it for $699. I would just say Beware. I would Not use them again. I learned a tough lesson the hard way.

We scheduled an appointment on 9-11-19 from 12 to 2 pm to look at our ice maker not making ice. The…read moretech showed up early about 10:00 am or so and rang doorbell but we did not hear a doorbell. The tech left and later on my wife was checking the ring and noticed the tech came about 10:00 am and left. I called there office and told them we did not hear doorbell and the office said they would call there Driver and send him back out. Never showed. Called the office back and the said they will call me back. Hours later nobody called back so I called them again and the same guy Glen said he would call me right back. Hmmm.... it is 5 days later and Glen at the office never called back!! Horrible customer service to say the least! Would not recommend!!!

Well, let's just say my experience with them was pretty disappointing. Our dryer broke last week…read moreand I was able to schedule the appointment with this company for Friday between 9 and 12. I got a call from them Friday morning, that they would have to cancel the appointment due to the repair guy being diagnosed with the flu (ya know I totally get it and I am grateful and happy they had him not do service calls) ... this wouldn't have been an issue (annoying? maybe... but not something I would blame the company for). The reason I am giving a 2 star review (although I would say my experience was def more 1 star quality, but I can see them possibly being better in single home places vs high rises and condos with HOA rules) is that I rescheduled for Monday (at this point almost a week without a dryer ...1st world problems I know), just for the guy to give me a call mid morning Monday to tell me they need to cancel the appointment because he refuses to force his guys to leave their Id with the front desk) I get our place has a lot of hoops and it can get annoying but they've worked in this building before, they used to be on the approved vendor list (the rules have not changed even if he says they did) the fact that they wasted half of my week and then cancelled because they didn't want to abide by our building rules was extremely unprofessional... So the first last minute cancellation I understood, the second one just made me angry. I also asked the other repair person I thankfully found that same day about this and he even stated that "it is standard and normal practice in high rise buildings anywhere in this area to leave your Id and have insurance on file" So if you live in a high rise, I would go with anyone else. Personally, I would never use them again even living in a house, since after finding the company that came to fix it the same day... I know there's way way way better options out there. Check my review of the company that did come, they'd be a much better choice.

Fast response! Keeping the appliance repair shop in mind. Thank you, Yelp for helping in connecting…read morewith JEAR.

From the owner: Founded in 2022 and based in the dynamic Dallas Fort Worth area, Just Elite Appliance Repair is…read moreyour trusted partner for comprehensive appliance repair and installation services. Our skilled technicians are dedicated to swiftly resolving issues with your appliances, from refrigerators to ovens, ensuring your daily life remains uninterrupted. We pride ourselves on using authentic parts for repairs, enhancing the longevity of your appliances. With a customer-centric approach, we prioritize your satisfaction by offering transparent pricing and flexible scheduling. Experience excellence in appliance services – choose Just Elite Appliance Repair today.