I contacted Matt about some deck screens I though needed to be tightened. Matt is a very pleasant…read moreman and arrived on time. He looked over my screens and stated that because of the type of screens they are they are glued and cannot be tightened. He explained himself thoroughly and said he could replace them but that they are fine and just use them until they need to be replaced. He put me at ease and did not charge me anything at all. I will call Matt whenever I need screen work done. Thanks Matt!

Our neighbors used him and we are very impressed!! Great work! Great prices! Very professional!!…read moreWill use him too down the road when we are ready!

Triple E, as a general contractor, is terrific and we found both Cheston (owner) and Jeff…read more(construction supervisor) very professional, courteous and willing to work with us on details from design through construction. Our old walk-in shower required complete destruction and replacement with a larger and new design and new tile throughout the master suite. Their tile guy, Cole, laid the most meticulously placed tile we've ever seen; he takes great pride in his work. Remodel is disruptive on a good day, but their workers and subcontractors took the extra effort to always clean up after themselves "every" day, not just after the job was completed ... and we slept in the master bedroom throughout this. They were responsive by email, text and phone, always courteous, and their timeline was accurate from the estimated commencement to how long the remodel would take. One post-construction issue with the towel rings, minor, was promptly attended to by Cheston. If a detailed accounting is needed, I'm sure these guys would be willing to complete an itemized listing. We had very specific needs we wanted incorporated into the design and Jeff attended to them and the design is working for us. The only issue we had was around miscommunication with the tile supply company who was suppose to incorporate corner soap dishes into the design; turns out it has to be done when the tile is placed, not after the fact. A lesson for owners: make sure all details are addressed at the design phase. We highly recommend Triple E. With them, you will find people with integrity and a true work ethic.

Sara the sales consultant.. Picture worth a thousand words - feel free to decide on your stars.. i…read moremade my mind on my evaluation. 1. 2 windows picture the one on the right was just installed. 0 acknowledgement from her, no responsibility for quality, "consulting" sigh..just sent the bill with moronic instructions ( I agree i am pretty stupid for not seeing that new window does Not match the old one, so yep, earned those). My fault for picking - will be paying twice for those super expensive Pella windows. 2. Picture of the Pella window installed like 10 years ago.. Sara really doesn't want to use the zoom function and we are all to wait for when it happens next.. oh I paid for caulking with this new window installation which is supposed to fix this. Pretty sure will happen with the next rain but hey supposedly Pella has warranty- i doubt it will ever be fixed.. zoom function.. sooo disappointed and stressed out. Too bad I really like the installers but not averaging here

For anyone thinking their windows and doors purchased by Renewal by Anderson out of Casper, Wyoming…read moreare good, I have a suggestion for all of you. Wait for the weather to cool like I did, last year it got to 24 below zero, and then take some thermal images. You won't be happy. Take images inside and outside to get the full affect. Get some rubber tubing and foam rubber and shove it in the spaces between the window and frame to keep the cold air out and warm air in. Then, get some 3M plastic shrink wrap to cover your windows for the winter. There... Now your expensive substandard windows will seal

Nice windows. Terrible installation and customer service afterward. We live in snow country. The…read moreinstallers left huge gaps around the new windows and covered up the gaps with paneling. We discovered this when we were replacing the paneling. We spoke with a "director," and RBA's only answer was for us to delay/undo the paneling replacement, which we had already paid for and was well underway, and to have the same RBA installers who created the problem and covered it up come back again. Unacceptable! For obvious reasons, they will NEVER work in our house again! We paid for a premium product. We certainly did not get one. Unfortunately, RBA is just not trustworthy.

Door installation quality is average, but customer service is absolutely horrible…read more I was a little disappointed, as a disabled veteran, that one of their installers informed me of his dishonorable discharge from the military. I strongly suggest that you shop else wear for your windows and/or doors.

I had 6 windows replaced. I have that crumby vinyl siding that is a pain to deal with and every…read morewindow had some level of water damage around it. In the end, with a little upcharge for the extra work it was about $1000 a window. They came out and did not try to upsell me and gave me just what I needed. I will have them come back and do a few more as my budget allows.

Quick order process, longer than told wait time for shower doors. Doors were delivered by friendly…read moreprofessionals but the door handles were not what we ordered. They made it right by ordering a replacement door and 10 days later we had what we ordered. All in all it was a little over 4 weeks. To get what we ordered. The doors are nice.

No show for my appointment. They never followed up or called back. Not showing up for an…read moreappointment is very unprofessional.

Eric & his son's manufactured a brand new screen door & frame for our back porch & it's aperfect…read morefit! He also repaired a large screen door a 2nd time,as it refused to open or close. Now, it's operation is as smooth as silk! And, Eric did not charge us for this 2nd repair, though it took him over an hour! Prescott Mobile Screen Roadrunner Service is THE BOMB!

I highly recommend this company! They were able to come to my house within 2 days. Eric and his son…read morereplaced my screen (that my dog scratched and ruined) with a much stronger material. They were very nice and polite people. He even replaced a broken wheel and didn't charge me for it. Now it opens and closes easily and looks so much better! I would use them again if I need another repair.

I am not sure why there are bad reviews here. I bought a custom model home from Sun Pine Homes and…read morethey are no longer in Prescott. I found out that my doors and windows came from The Door and Window Store here in Prescott. I have had noting but 5 Star service from them. I needed a new door sweep, I needed to figure out my how to adjust my auto door feature on the door hinges, I did not even know they were auto close hinges. I highly recommend The Door and Window store. Yes, sometimes they are busy. I always take a picture or the piece of the door I need which is pain full as my doors are solid wood 32 x 80 inches and extremely heavy. I find that if you give respect you get respect. Many times I hear customers that are clueless about what they need, using improper technology and expect the staff to be mind readers. Please give them a chance and I am sure will have the same wonderful experience I always have with them. As a matter of fact tomorrow is show them the weird shaped interior door privacy key I have one of and need 5 more of. I get a cup of coffee and wait while i am sure they will bring out the item I need.

This business has horrible customer service and support. I called three days in a row, only to be…read moretold on the third day that I needed to reach out to my builder. Why wasn't this communicated on the first call? Why does it take three days to get an answer? Don't waste your money, look for another company that will be there when you have an issue.

Just had a new gate added and we love it! High quality materials used and very great installers…read more Thanks Prestige.

They have so far installed three doors at my house, and today was the latest install. They are very…read moreprofessional, and their quality cannot be beat. I cannot say enough about this wonderful company. They keep their appointments, sell the best quality and are very friendly. You won't do wrong with them. Steve in Cottonwood.