Miranda is the sweetest and very communicative. From the moment I drop off my pups, she explains in…read moredetail what she'll be doing and makes me feel reassured that they're in great hands. When I pick them up, she provides a thorough update on everything they did and how well they behaved. It's clear that she genuinely cares about the dogs and their wellbeing. I highly recommend her services!

Extremely disappointed with this grooming business and will absolutely be taking our dog elsewhere…read moremoving forward. Today, our appointment was canceled with roughly 15 minutes notice -- which of course we didn't even receive because we were already driving to the appointment when they called. This comes after our previous appointment where we sat waiting nearly 25 minutes past our scheduled time just to get our dog checked in. What's especially frustrating is that this business is extremely strict about requiring rabies vaccination records for new clients -- which is completely understandable and responsible -- yet somehow they don't actually keep those records on file afterward. So now that we're going elsewhere, they can't even provide us a copy of the records we already submitted. At this point, it just feels incredibly disorganized from a management/ownership standpoint. Two appointments in a row have either been significantly delayed or outright canceled, and there doesn't seem to be much regard for customers' time or convenience. Thankfully, there are plenty of groomers to choose from, so this really isn't the end of the world. It's just an odd way to run a business if the goal is to attract and retain loyal customers.

This place is so awesome! Half the time I can call and get my pups in right away. Every time we…read morehave been there has been a great experience, and my dogs always smell so good after! I highly recommend them. They also remember your dog's names which is amazing!

If you want your pet to be unsupervised and hang around heartless people who will hurt it and not…read moretake accountability for their actions, you've found the right place. A few days ago my dog sustained an intensive injury where his entire nail was ripped from the nail bed, while unsupervised in their unlined metal wire crate. From the length of the nail I can tell the injury occurred before grooming even began. Upon drop off they were informed about my dogs long nails in that area and were negligent with how they handled him. I was called twice during his four hour appointment and neither call mentioned he was injured. Upon pickup I was told by the manager not to take him to a vet to avoid all the fees, of course you didn't want to pay for what you caused. You'd rather have an innocent animal suffering in pain, so you can save some money. I took him regardless because I can't imagine how painful it must be to have your nail completely ripped off! All they did at trejos grooming was spray it with a disinfecting spray that only caused him more pain. Imagine if you rip your nail off and not take any pain medicine! The injury was professionally documented and required wound cleaning, strong pain medication, antibiotics, and blood work totaling almost $500. A second nail was also cut too short during the groom which the vet said was another injury. My vet kept saying this was going to be a legal case. I went to Trejos Grooming directly after the vet appointment to request a refund and was refused reimbursement for both the grooming cost and the blood work required because of the injury they caused. The manager repeatedly insisted my dog did it to himself while left in the unlined crate, deflecting all responsibility despite being the adults entrusted with his care. At no point did anyone take accountability or offer an apology. All you could do was put blame on a dog instead of saying you were sorry you didn't do everything in your power to ensure he was safe under your care. After sending an email as a refund demand letter letting them know I'll be taking this to small claims court, suddenly they had a refund check for my dog's required bloodwork. I had been coming here for two years and noticed my dog becoming increasingly stressed to enter the facility over time. I now understand why.

I love the open area where the dogs are groomed. You can actually see what is going on and how…read morethey treat the dogs in their care. My little Yorkie looks great when I pick her up. Exactly as I had requested. Finally, all the staff there are so nice and friendly. They greet you and send you home with a smile on their faces.

I cannot say enough good things about the staff and the facility. After using the same groomer for…read morealmost a year, they suddenly claimed my dog was "too matted" and said they needed to shave him -- which he absolutely was not. Thankfully, I was able to pick my dog up before that happened and decided to look elsewhere. From the moment I came here, the difference was night and day. The staff was knowledgeable, transparent, and took the time to actually assess my dog properly. They explained everything clearly, treated him with care, and made me feel completely confident in their expertise. The facility is clean, calm, and very well run. On top of the amazing service, the pricing is incredibly fair for the level of care provided. I'm so relieved to have found a place I can truly trust with my dog. Highly recommend to anyone looking for an honest, professional grooming facility that genuinely puts pets first.

Took our dog-ter to get groomed & decided to self wash our other two dog children. Everything was…read moregreat here, from the minute we walked in until the second we left. Hannah was nice, friendly and patient with our hairy little puppy, and the self wash stations for our two doggos was easy to use and well-stocked. Only downside is that they only have two showers available, the soaps there aren't that strong (you have to use a lot to get a good lather) and the grouchy woman next to us decided to blow dry her giant black chewbacca friend in our direction pelting us with its tumbleweed sized hairballs for over a half an hour. (Think she was mad that we took the taller shower) rude, but I believe in karma so maybe one of you with an even bigger dog can go there and get her back for us. (Pwetty pwease?) After seeing how beautiful Hannah made our little princess fuzzball look, we booked another appointment for our two chonkertons because we weren't satisfied wiith the way we bathed them. (Not their fault, ours.) Hannah treated them well and groomed them wonderfully. They left smiling and so did we. Long story short, this is the BEST place to go to groom your doggo and a good place to go to look for sepcialty foods and treats. People here are nice, place is clean, grooming is EXCELLENT. Highly recommend Barking Dogs!

We were visiting Vegas and noticed that our pup desperately needed a bath when we found this place…read more First, I love the store. Great variety of natural chews and toys that you don't normally see in pet stores. Second, puppy smells SO good and looked great. He's a 31lb Mini American Shepherd and his bath with sanitary trim was less than $100! He got the deshedding bath, too! Will be returning anytime we're in town.

We have been customers/Puppy parents for years. This is the only place we go to get a glowup for…read moreour puppies. would definitely recommend.

If you're looking for a great customer, service an amazing cut for your dog look no further than…read moreClips N Tails! They remind you of your appointment via text and take great care of your pet

They lost a customer. They will NOT listen to your requests, no matter how small the request is. I…read morehave been taking my poodle and snorkie to them for the past 4 times and each time, I request to leave their ears long. Each of the 4 times, they completely ignored my request. I took them 2 days ago and they cut their ears soooo short, they were literally a hair away from cutting their actual ears. Ive taken them to other places and they always leave their ears long so this groomers is either too lazy or doesnt care to listen to any requests. Not going back again and I will stop recommending them!

Well I would have to be impressed to leave a comment prior to obtaining svcs!!! I was referred by a…read morelady I met at our vet!!! I have not had the best experience with groomers,as my baby boy has been getting groomed since he was old enough to do so! At any rate I called to get an appt, I can already tell by the attention to detail, friendly conversation,and prompt service,these guys are going to be just what the "VET" ordered! More to come post pamper

Love love this groomer ! Have been coming here for years to Groom my family dogs and foster fur…read morebabies ! They do fabulous work. Gentle with your babies and definitely listen to your concerns if any with your pups . I also really like that if your appt is at 9 am you will be called with a 2 hour window to pick up your dog. Your pup will not be there all day . Definitely very happy with there services

They are so sweet there. The inside door is always open; so you can see what's going on. They…read moredon't hide anything. Our dogs always seem totally calm and not stressed when we pick them up. They even handle our dog who can be a handful. Highly recommend

Have taken my dog here several times and she came out happy and smelling great. Always done in the…read moretimeframe quoted.

Kayla is amazing! I have a mini schnauzer that loves to come see Kayla for his haircut. She is so…read morepatient and great with Dodger! He has long eyelashes thanks to Kayla always being careful! I have been coming here for a couple of years now and I haven't had any bad experience!

We took our puppy to a local groomer for the first time about a month ago, and it took nearly 5…read morehours before we got her back. We had already let them know ahead of time that she's extremely active and that it was her very first grooming appointment. They later told us she wasn't comfortable with the clippers, so they were only able to trim her hair with scissors and said that was the best they could do. After that experience, we decided to reach out to At Your Door Mobile Pet Grooming because we were worried other groomers might turn us away due to how difficult our pup can be. We also felt more comfortable having the groomer right outside our home in case any issues came up during the appointment. From our very first interaction, we shared all of our concerns, and they immediately reassured us by saying, "We will work with her," without any hesitation. Their pricing was a little higher than other groomers, but honestly, the convenience and peace of mind made it completely worth it. MELINDA is AMAZING!!! She did such a fantastic job on our pup's haircut, and her patience was truly unmatched. You can genuinely tell she loves what she does and takes pride in her work. Thank you so much, Melinda! We appreciate everything you did for our Nugget, and we will definitely be booking with you again next time!

I called to make an appointment and ended up speaking with someone who claimed to be the assistant…read moremanager. Instead of being helpful, she immediately tried to upsell me and quoted $130 for grooming my small poodle. That's the same price my friend pays for her large dog, which makes no sense. When I questioned the pricing, she kept talking over me rather than addressing my concerns. She even claimed that because I don't come in often, my price would be higher--which feels completely unfair and inconsistent. I've never paid $130 for my small dog before, so it honestly seems like they're just changing prices to make more money. Very disappointing experience, Especially coming from a manager.

All went well, they gave tips for grooming, it was my first time, I took my daughter's pet. I…read moredidn't know that the pet gets nervous, or that when you make your appointment mines at 8am and they're there for 4 hours picked up at 12pm. I learned that there is a different detangle comb used for the ears and tail to avoid matting. A different brush for the rest of the body but the same detangle product for both. What to use and why. It was educational for me. First time having a pet in my personal space and I actually like it.

The absolute worst grooming in Las Vegas . I'm never bringing my dogs to any of there locations…read more Terrible customer service.