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    Rock City Auto Parts

    Rock City Auto Parts

    1.3
    (17 reviews)

    Mike keeps playing games acting like he doesn't remember us calling about a p.o.s transmission he…read moresold me I want a refund but tells me I can't get one. I drove 3-4 time to Rockford from Racine and wasted about 100$ in gas each trip. Still hasn't given me call back I asked to speak with the owner/boss "he's on vacation" but wasn't on vacation an hour prior before I called the second time. I strongly suggest you don't buy anything from them. They are the true definition of a junk yard lbvs. Also never received my 100$ core refund

    I am a small business owner in Indiana. I purchased a used engine from Rock City Auto Parts in…read moreRockford, Illinois -- about 2.5 hours from my location. On April 08, 2025, I left my credit card information with the owner, Kevin, to hold and pull the engine. My card was charged $1,002.11, which included the cost of the part, tax, and a credit card processing fee. A few days later, I traveled to the business to pick up the part. At that time, I paid $924.38 in cash, and Kevin told me the credit card charge would be refunded. He said he had my card number saved in his system and did not need to swipe the card to issue the refund. After a week had passed and I still hadn't seen a refund, I contacted Kevin again. He claimed the refund had been processed. I called my bank to check -- no refund was pending. I followed up with Kevin again, and during that call, he realized that a refund had been accidentally issued to another customer with a similar transaction from the same day. He told me he would contact that customer to resolve the mistake and issue my refund. However, after that conversation, he stopped answering my calls. I have made multiple attempts to follow up, but he has not responded. I am requesting assistance in recovering the $1,002.11 credit card charge, which should have been refunded after I paid in cash. As of today, I am waiting for KEVIN M HOFFMAN to return my calls. I have left multiple messages with his staff. No return calls.

    Pride Aircraft - autopartssupplies - Updated July 2026

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