Watch your receipt they will charge for items you don't even have in front of them . Do not trust…read morethem . Also like to nickel and dime everything . We need more mom and pop parts yards .

They have pictures of some of their inventory online, which is nice to be able to see what could be…read moreleft in the yard. If you sign up on their website, you can get a discount for the $3 entry fee. They have manual lifts that can be used to help get parts from a car. I was able to buy a bumper in good condition (with core and filler) for about $100. It would be nice if they had a sink to wash your hands afterwards. There are some hand sanitizers and paper towels near the entrance. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) 2018

Johnny was AWESOME!!!!! He was polite and respectful!!! He put my bulbs in quick and easy.read more

I was helped by a young woman called Tee. She was very knowledgeable about my problem. She had…read morelots of good info and saved me a couple of bucks too!

Mike keeps playing games acting like he doesn't remember us calling about a p.o.s transmission he…read moresold me I want a refund but tells me I can't get one. I drove 3-4 time to Rockford from Racine and wasted about 100$ in gas each trip. Still hasn't given me call back I asked to speak with the owner/boss "he's on vacation" but wasn't on vacation an hour prior before I called the second time. I strongly suggest you don't buy anything from them. They are the true definition of a junk yard lbvs. Also never received my 100$ core refund

I am a small business owner in Indiana. I purchased a used engine from Rock City Auto Parts in…read moreRockford, Illinois -- about 2.5 hours from my location. On April 08, 2025, I left my credit card information with the owner, Kevin, to hold and pull the engine. My card was charged $1,002.11, which included the cost of the part, tax, and a credit card processing fee. A few days later, I traveled to the business to pick up the part. At that time, I paid $924.38 in cash, and Kevin told me the credit card charge would be refunded. He said he had my card number saved in his system and did not need to swipe the card to issue the refund. After a week had passed and I still hadn't seen a refund, I contacted Kevin again. He claimed the refund had been processed. I called my bank to check -- no refund was pending. I followed up with Kevin again, and during that call, he realized that a refund had been accidentally issued to another customer with a similar transaction from the same day. He told me he would contact that customer to resolve the mistake and issue my refund. However, after that conversation, he stopped answering my calls. I have made multiple attempts to follow up, but he has not responded. I am requesting assistance in recovering the $1,002.11 credit card charge, which should have been refunded after I paid in cash. As of today, I am waiting for KEVIN M HOFFMAN to return my calls. I have left multiple messages with his staff. No return calls.

i received the best service from General auto parts today. They trusted me when I said that I was…read morecoming for a late model door, They had it off, In the office on a pedestal. for my viewing and it was everything that they said it was. Emily handled the whole transaction very professional. Thank You General auto I will Be back

Hi I was working with Dexter at General Auto Parts I ordered a part from them and in somehow USPS…read morecouldn't deliver it I went and I talk to Dexter he went and refund me the full amount right away Very good service I recommend everyone to work with them