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    Pro Car Innovations

    5.0 (2 reviews)

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    1 year ago

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    4 years ago

    Highest quality parts and even better customer service. Chris and the team got me parts when I really needed them!

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    Pep Boys - It would have been 15 extra seconds of your life to clean this up

    Pep Boys

    (302 reviews)

    Took my car in for inspection after driving over something on the freeway with no appointment on a…read moreSaturday afternoon. Store Manager Daniel and employee Diego were very kind and helpful! They got me in and out of there under an hour and now I have peace of mind for the long drive home! Highly recommend this location for reasonably priced repairs.

    I took my car to Pep Boys for an alignment adjustment because my car was pulling to the left. I…read moretalked to Diego in the morning and he seemed professional. After the alignment, I test drove the car and the car was pulling so far to the right that it was possibly unable to operate and a danger to the road. I needed to have my steering wheel at the 11 o'clock degree in order to drive straight. The alignment was worse after the job was completed. I met Diego again and expressed my concern. Diego then claimed that it was my tire wear and that I will need to purchase new tires, which was incorrect and a scam. He tried to sell me new tires. I took it to Toyota, my dealership, and talked with the advisor. The advisor and I called Pep Boys on the phone to discuss that it had nothing to do with my tire wear, but rather an alignment issue. Diego, my advisor, and I talked back and forth over the phone and I requested to speak to someone higher in charge. Diego stated that there is no available manager. During the conversation over the phone, Diego proceeded to hang up on me, which was unprofessional. I proceeded to take the vehicle to Firestone to measure my alignment after Pep Boys. The top diagram in the photo is my measurement after Pep Boys, where Diego claimed that the alignment is straight. After Firestone, my car was driving fine, which showed that it had nothing to do with my tires nor my tire wear. Also, over the phone, Diego called me by my first name. I work in the customer service field as well, and would never refer to a customer by their first name. I will not be returning to this business and would like to warn customers about possible alignment scams.

    AutoZone

    AutoZone

    (117 reviews)

    I leave honest reviews, and this one needs to be said. I bought a blind spot mirror less than two…read moreweeks ago, showed the employee exactly what I wanted, and still ended up being sold the wrong product. It's completely unusable at night. I tried to return it with the mirror and the receipt. The only thing missing is the box. One employee told me to come back when the manager was there, and then the manager said they "can't take it back without the box." Two different answers, no real help. So now I'm out almost 20 bucks. Pretty disappointing and unprofessional, especially from a place I've spent plenty of money at.

    I was quite surprised and confused reading one of the Yelp comments stating they came to this…read morelocation and the employees were so helpful in replacing the car battery because I had the opposite experience at the same location. I came in recently looking to buy a new battery and asked if they can replace the battery for me (says on the website that they do free installation with purchase- maybe I read wrong), female employee (wore thick glasses) looks at me strangely and says she doesn't know and asked her coworker if he can install the battery, the male gives a hesitant yes and then walks away. Minutes later the female tells me they can't do it and that I need to bring the car to a car shop to replace the battery because they need to reboot the car computer system. Huh?. . I miss the good ole days where the Autozone employees gladly offered to help and had better customer service. I'm old.

    Pro Car Innovations - autopartssupplies - Updated June 2026

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